Newbury, England, United Kingdom Hybrid / WFH Options
DataCareers
+ a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions … builds and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Using master/template User profiles. ServiceDelivery - Manage servicedelivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide … outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in servicedelivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
+ a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions … and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Includes using master/template build profiles. ServiceDelivery - Manage servicedelivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide … outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in servicedelivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial more »
Employment Type: Permanent
Salary: £49800/annum Excellent Pension and Employee Benefits
Dublin, Limerick, Cork, Belfast, City of Dublin, Republic of Ireland
The Recruitment Company
as their Technical Lead & Enterprise Account Manager . This is a very high profile role where you will be working with our client's delivery team servicing the enterprise end customer , with a nice mix between dealing with high level customers, mentoring and leading a team. Apart from great … enterprise customer and advise them accordingly. Your Requirements Act as technical consultant, SME for assigned enterprise accounts IT Infrastructure portfolio, consists of steady state servicedelivery & Inflight projects. Partner & collaborate with Account and cross-functional teams to provide technical expertise to enable and deliver managed services (MS) service excellence. Own IT infrastructure portfolio servicedelivery regionally & globally Own overall IT Infrastructure related operational & contractual metrics (KPI's, OLA's & SLA's), drive continual improvement projects with innovative technological solutions. Sustain & improve IT Infrastructure portfolio revenue accounts wise, by driving & implementing innovative solution to complex problems more »
About The Role The Head of Technical Service Assurance will be responsible for providing customers will pro-active insights, data, analytics, and recommendations to optimise their customer estate, improve their service as well as hardening security. They will also seek new commercial opportunities through a clear understanding of … customer contracts, licences, lifecycle management, renewals, end of life hardware etc. Whilst always seeking to optimise the customers cost base. The Head of Technical Service Assurance will be developing and implementing service assurance policies, procedures, and best practices across all Intercity Service towers. Monitoring and reporting on … service metrics, SLAs, customer feedback, and incidents to support with Identifying and resolving service issues, problem management, risks, and gaps. Support with planning and executing service improvement initiatives and projects. The Head of Technical Service Assurance will also support with contract management to ensure the effective more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Reed Technology
business. Reporting to the Head of Infrastructure & Applications, this role is an integral part of the leadership team, providing strategic direction for the broader Delivery & Operations function and will have line management responsibilities Key Responsibilities: Play a key role in shaping, implementing and in the adoption of changes to … model or organisational structures Provide leadership and team management, under a matrix structurecontinuous improvement, and embedding best practices, processes, and methods. Ensure operational IT ServiceDelivery, aligning services with agreed-upon service levels, standards, and policies. Servicedelivery, project and budget management The successful candidate … will have experecne within: Experienced team lead/management who can demonstrate project/servicedelivery Windows Server, all versions including core Exchange, SharePoint and Azure AD Power Platform Management PowerShell and Bash Scripting If you are interested in this fantastic opportunity please apply online or for more more »
installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. The Benefits: salary Allowance days holidays holiday entitlement based on length of service buy and sell … scheme pension scheme care cash plan Assistance programme working and Recognition and investment in our employees Role & Responsibilities: We are seeking a highly motivated Service Development Manager to develop and implement a servicedelivery model, revenue and sales strategies specifically targeting large scale gas and desal engines. … The role is reporting directly to our Service Commercial Director within our Service Commercial Department. Responsibilities • Develop a framework for the delivery of large scale gas and desal engines aftermarket service products • Develop Sales Strategies and commercial offerings • Working alongside the existing business structure identify potential more »
Job summary This is an exciting opportunity to join the Nimbuscare team in the role of Service Lead to support the Nimbuscare team in the delivery of our new Urgent Care/Out of Hours contract. The post holder will be responsible for the management of servicedelivery during the out of hours period and will act as a point of escalation. You will be responsible for the day-to-day line management of the Out of Hours Operational Team which comprises Senior Care Navigators, Care Navigators and Receptionist/Administrative Assistants with oversight from … the Operational Services - Senior Service Lead. The post holder will contribute to and will support the improvement of processes and procedures to ensure effective service delivery. The post holder will need to demonstrate the ability to work collaboratively with administrative staff as well as clinical colleagues to facilitate more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In ServiceDelivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to … are incredible opportunities that offer variety, challenge, and the chance to make a real impact. What Will You Do? As a Lifecycle Support and ServiceDelivery Manager, your role is all about planning, delivery, and operation. You'll be the go-to person for in-service … get the support they need. If you're excited about utilising Integrated Logistic Support (ILS) principles across the entire Concept, Assessment, Demonstration, Manufacture, In Service, and Disposal (CADMID) cycle, you're in the right place. What We Expect from You We're looking for top talent to join us. more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Major Recruitment (IT & Digital)
growth and expansion plans. The role You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery of both my clients IT & telecoms solutions whilst working closely with other internal teams to ensure the business meets agreed targets and exceeds service level agreements. The person Responsible for 3 direct reports (senior level) including operational management of the service desk and technical engineering teams A … solid understanding of management experience including a good knowledge of the IT (managed services) industry including servicedelivery Ability to identify, monitor, and resolve operational customer issues and provide timely status reports Extensive Infrastructure and IT Operations (service and installations) background with previous hands-on experience On more »
Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented ServiceDelivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits which … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing servicedelivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … We look forward to welcoming you to the team! Join SMT GB and be part of a team that's committed to excellence in service delivery. Apply now and embark on a fulfilling career journey with us more »
has arisen within our Urgent Care team for the role of Base Team Lead. This role will provide vital support to our Urgent Care service working as one of our dedicated team of Urgent Care Base Team Leads across our operational bases in Chippenham, Keynsham, Salisbury and Swindon. The … patients and clients. You will support the Urgent Care Team in providing a quality and professional interface between external and internal stakeholders in the delivery of our services along with ensuring our bases are fully maintained and quality checks are completed and documented to ensure compliance. Day to day … of the Urgent Care team at your designated base Supporting and supervising all members of the Urgent Care team in delivering a high-quality service to patients Assist in the recruitment of new employees across the IUC Service, to include interviewing, induction and training Guiding and advising health more »
respect and value dietitians. Main duties of the job To be responsible for the development and provision of a highly specialist, evidence based dietetic service to the patients treated within the adult intensive care units within OUH. This involves working as an integral member of both the Dietetic team … and the multidisciplinary team to provide a flexible, prioritised service based on clinical need. To offer some cover to Surgical emergency unit when required. Along with the Team Lead, to be responsible for the dietetic service development provided to the adult critical care units. To initiate, lead and … make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
Role: Information Technology ServiceDelivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … an impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology ServiceDelivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which more »
IT and Prescriptions. The Operational Lead will be responsible for providing leadership to the administrative teams and ensuring that a high quality comprehensive administrative service is delivered to the practice. The Operational Lead will be accountable for monitoring, assessing and reporting on all IT, Activity Claims, QOF, performance activity … the practice ensuring all key national and local contract requirements are met. Support the Practice Manager in developing innovation and/or change in servicedelivery identifying and making full use of technology. Responsible for own projects, reporting milestones and gaps in progress to Practice Manager. Responsible for … monitoring and assessing the IT infrastructure, coordinating service faults and providing support, where appropriate, to users. To be responsible for overall management, co-ordination and reporting of QOF, CQRS, Practice Claims and other contract requirements for securing Practice Income. Providing regular updates to Practice Manager on income generation (QOF more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Unlock Your Career Potential with Us: Through Life Support and In ServiceDelivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join … them as a Through Life Support (TLS) and In ServiceDelivery (SDM) specialist. They are at the forefront of innovation in defence programs, offering a unique chance to contribute at every stage, from concept to end-of-life disposal management. Location and Flexibility: The primary location is in … Role: In this dynamic position, you will be using a diverse set of skills, including: Planning: Shaping the future by laying out effective strategies. Delivery and Execution: Making things happen, ensuring operational excellence. Equipment Modifications: Playing a crucial role in enhancing equipment performance. Repair Procedures: Utilizing your knowledge to more »
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Job summary We are looking for an experienced leader and innovative clinical psychologist with appetite to build on a strong record of multi-professional servicedelivery in a paediatric health setting. The Clinical Lead for the proposed NHS Children and Young People Gender Service (South West) will … of Trust-wide psychological services. As a university teaching trust research and quality improvement forms part of UHBW's mission to support excellence in delivery of patient care, alongside education and applied research of the highest quality. We are engaged in high profile national professional networks at a senior … duties of the job Within the Psychological Health Services Senior Leadership Team, the role will deliver strategic and operational leadership of a multi-professional service for children, young people and their families experiencing gender related distress. Delivery of the service will be as specified nationally with national more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
the Sword team in the role of Network Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation … Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take … requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of servicedelivery and customer satisfaction as per agreed contractual SLAs. Be more »
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will … processes, identifying areas for enhancement, and driving the implementation of new processes, all while fostering engagement among stakeholders to foster a culture of continual service improvement. A key aspect of your responsibilities will involve producing comprehensive reports and leveraging data analysis to pinpoint trends and areas of focus. This … necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT ServiceDelivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement more »
M Group Services Limited T/A Morrison Telecom Services
cost-effective services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Servicedelivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … work stack as required. Providing site cover for engineer absences and ad-hoc jobs to ensure customer commitments are met. Providing cover for the ServiceDelivery Managers in terms of annual leave and sickness cover. Ensuring that all engineers are fully trained and accredited for the tasks at more »
Employment Type: Permanent
Salary: 25 Days Holiday, Pension Scheme, Life Assurance, Staff Benefits
We need you to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service to the team. You will be acutely aware of maintaining confidentiality, the implications of GDPR and you will be used to managing many competing … priorities on a daily basis; including supervising and supporting staff in complex administrative functions and developing and delivering administrative service changes. About us Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults … geographical area in some of our specialist services, we see on average around 5,000 patients every day. Job description Job responsibilities To ensure servicedelivery is supported by an effective and efficient admin and clerical support function across all services in the building(s) To effectively manage more »
Unlock Your Career Potential with Us: Through Life Support and In ServiceDelivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join … them as a Through Life Support (TLS) and In ServiceDelivery (SDM) specialist. They are at the forefront of innovation in d... APCT1_UKTJ more »
mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or ServiceDelivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a ServiceDelivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
ServiceDelivery Engineer Salary: Up to £34k plus 10% bonus scheme Location: Coleshill, with hybrid working (1 day a week in Solihull) Job Type: Full-time We are excited to offer an opportunity for a ServiceDelivery Engineer to join our team. This role is ideal … for someone who can deliver first-class customer service and provide comprehensive onsite support. The successful candidate will be the face of IT, offering 2nd line support and ensuring the smooth operation of our services across various locations. Day to day of the role: Provide high-quality services to … variety and engagement with different teams. Opportunity to work in an organisation that values culture and treats everyone with respect. To apply for this ServiceDelivery Engineer position, please submit your updated CV online today. Join a team that motivates and challenges you to grow professionally more »
work on crucial IT projects for an enterprise scale organisation? You will be the key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you … part of the benefits package. In the role you will engage with the wider business, taking ownership of IT incident management and escalations, IT servicedelivery and IT project delivery. Projects are varied including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. … awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field servicedelivery capability. This will give you the opportunity to build and grow both your stakeholder management and servicedelivery experience. If more »
Employment Type: Permanent
Salary: £25000 - £30000/annum £25,000 - £30,000 plus car
Watford, Hertfordshire, South East, United Kingdom
Big Red Recruitment Ltd
work on crucial IT projects for an enterprise scale organisation? You will be the key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you … part of the benefits package. In the role you will engage with the wider business, taking ownership of IT incident management and escalations, IT servicedelivery and IT project delivery. Projects are varied including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. … awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field servicedelivery capability. This will give you the opportunity to build and grow both your stakeholder management and servicedelivery experience. If more »