1 Service Delivery Jobs in Welwyn Garden City

all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive work environment Handling interaction with escalated customers in difficult service scenarios to resolve issues, rebuild customer's confidence in the brand, and secure retention of customers. Any other task required to fulfil the role … compliance with local requirements Develop initiatives to drive sales performance and increase conversion Experience: 3-5 years' experience within a contact centre/customer service-related management position Prior experience with strategic planning and leading a contact centre team. Background in the travel/hospitality industry is a bonus. … is passed Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager, Customer Support Manager, Client Services Manager, Call Centre Manager more »