Warwick, Blackdown, Warwickshire, United Kingdom Hybrid / WFH Options
Pertemps Tamworth
exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our servicedelivery capabilities. You will support the Service Manager … and other Delivery Team Leaders in achieving our organisational vision and outcomes. You will manage your team to meet the outcomes of the servicedelivery plan. You will develop and maintain good working relationships with our range of key stakeholders including statutory partners, service providers, voluntary … section, and customers. Responsibilities: To manage the key strategic relationships of the ICT Service To lead the Schools ICT teams in the delivery of services. To ensure compliance with ICT systems regulations and other relevant statutory and ICT requirements. To ensure strong and effective governance of the Schools more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that servicedelivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »
co-located within Secondary Care Mental Health Services. The successful candidate will support the team to increase access to quality IPS interventions and support service users to achieve and sustain employment. Main duties of the job Black Country Healthcare NHS Foundation Trust is recruiting 1.0 WTE Individual Placement and … team is currently compromised of 6 Vocational Specialists who provide employment information, advice & guidance to a range of our community secondary care mental health service users across the Black Country. This role will support the team to maintain focus on employment as a key part of individuals' recovery and … employment and quality outcomes. The successful candidates will support the NHSE KPI submission with clear and accurate data collation, ensure that the quality of servicedelivery remains in line with Fidelity audit requirements and that co-production is embedded in our ethos. This is an exciting opportunity to more »
Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both new and … be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act as the primary point of contact for customer … business opportunities. Collaborate closely with internal teams to ensure alignment and effective communication of customer needs and expectations. Qualifications: Previous experience in a customer service or coordination role, preferably within a manufacturing or technical environment. Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously. more »