126 to 150 of 672 Remote/Hybrid Service Delivery Jobs

looking for a proactive and customer-focused Service Solutions Representative to join our team! In this role, you will manage service requests from clients worldwide, prepare service quotes, and identify sales opportunities through customer interactions. Your contribution will be essential in ensuring excellent service delivery while promoting additional solutions. What You'll Do: Handle and respond to global client service requests. Prepare service quotes for the team. Identify and pursue sales opportunities from customer interactions. Enhance service delivery while promoting relevant solutions. Requirements What We're Looking For: A bachelor ...

Winchester City Council has been recognised by the Local Government Association (LGA) as a "well‐respected and high‐performing" authority, noted for its strong service delivery, prudent financial management, and commitment to engaging residents in decision‐making. This is an organisation that doesn't settle for the status … with a strong emphasis on IT and digital services. You will: Shape and deliver the Council's IT and digital strategy within a shared‐service environment Oversee the modernisation, integration, and optimisation of core business systems Ensure robust cyber security, data governance, and digital resilience Drive the adoption ...

Title- Delivery Lead 3 Months Contract Inside IR35 Pay rate- 400- 500 GBP/Day Inside IR35 Work mode- Hybrid Work Opportunity (Newcastle Upon Tyne) We are seeking a new talent to join the Service Delivery team where you will have the opportunity to collaborate … project for a Government Department. Responsibilities: As a Delivery Lead, you will be responsible for leading end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes ...

strong commitment to diversity and sustainability PURPOSE OF JOB: Utilising Bytes' standard Project Management methodology and toolsets, provide professional project management services supporting the delivery of IT-related services. Delivery resources may be internal human resources, software applications and/or external specialist contractors. For Managed Services, focus … time and expedited delivery of the project through MOBILISATION and TRANSITION phases with a view to handing over to Service Delivery Leads for BAU phase delivery although for more complex projects, the Project Manager may well also deliver BAU. Ownership of project timeline, reporting and effective ...

company Winchester City Council has been described by the The Local Government Association (LGA) as "well-respected and high-performing", praising its strong service delivery, prudent financial management, and commitment to engaging residents in decision-making. This means the council isn't just doing the basics … priorities. Leadership and strategy Council's lead adviser for Digital and IT strategy Visible member of corporate management Set improvement plans and standards for service excellence Line manage Service Leads for IT, Digital, Finance, Revenues and Benefits Coach and mentor teams, modelling the Council's values IT, digital ...

Service Data Analyst – Newport/Hybrid – £42,856 + Excellent Benefits Yolk Recruitment are working with a large, established organisation delivering critical services across the UK. They’re known for their commitment to reliability, continuous improvement, and making well-informed decisions that have a real-world impact. This … opportunity to join a collaborative IT Service team where data is genuinely valued and used to improve how services are delivered across the business. This role would suit a detail-driven, analytical professional who enjoys working with complex service data, influencing decisions, and improving processes across IT service ...

Service Data Analyst - Newport/Hybrid - £42,856 + Excellent Benefits Yolk Recruitment are working with a large, established organisation delivering critical services across the UK. They're known for their commitment to reliability, continuous improvement, and making well-informed decisions that have a real-world impact. This … opportunity to join a collaborative IT Service team where data is genuinely valued and used to improve how services are delivered across the business. This role would suit a detail-driven, analytical professional who enjoys working with complex service data, influencing decisions, and improving processes across IT service ...

join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers … ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer goals ...

Senior IT Platform Manager Our client is seeking a Senior IT Platform Manager to lead the delivery and performance of critical IT Infrastructure and Workplace Services, including compute, cloud, networking, end-user computing, digital workspace, and meeting room solutions. You will provide technical leadership, manage multi-vendor delivery … requirements, and quality standards. The ideal candidate will have experience managing complex IT infrastructure, leading high-performing teams, and collaborating with suppliers to optimise service delivery. As a Senior IT Platform Manager, you will need to have/be: Strong IT service management skills with the ability ...

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning ...

management frameworks to assist clients with decision making and sequencing of major technology investments. Provide clients with insights of technology adoption and governance. Service Delivery Leadership: Direct the delivery of technology assessments, strategy development, and oversee complex project executions. Ensure excellence in service delivery … maintaining industry-leading best practices. Strategic Direction for EY's FS Tech Strategy Capability: Play a leading role in the development and ongoing delivery of a strategic plan for EY's Technology Strategy & Transformation team, ensuring alignment with the firm's vision and responsiveness to market trends. Drive ...

closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting … Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities at Heathrow airport and at their premises. Duties: • Provide proactive maintenance and operational support to internal and external ...

closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting … Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities at Heathrow airport and at their premises. Duties: • Provide proactive maintenance and operational support to internal and external ...

closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting … Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities at Heathrow airport and at their premises. Duties: • Provide proactive maintenance and operational support to internal and external ...

Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate across … enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively ...

Beaumont is partnering with a high-growth UK Managed Service Provider to recruit an Account Manager. This is a key hire within their commercial team as the business continues to scale its managed services, cloud and cyber capability across the UK. The organisation has grown through a combination … services across managed IT, cloud and cyber security. You will run structured account plans, lead renewal conversations and work closely with pre-sales and delivery to ensure opportunities are qualified properly and executed well. As trust and traction build, you will naturally increase account value and long-term customer ...

analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration management … managing software versions for internal applications. Functional testing This role requires working with third-line teams and development to test application changes. Learning delivery The role includes training and mentoring first-line support staff. Knowledge and experience Over two years' IT support experience A strong focus on service ...

centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform -supporting system use, troubleshooting issues, and ensuring smooth and timely ticket … resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based with my client in Liverpool so you must be able to have ...

centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform -supporting system use, troubleshooting issues, and ensuring smooth and timely ticket … resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based with my client in Liverpool so you must be able to have ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: United Kingdom Fully remote Salary … will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related ...

protecting from infectious disease and external hazards. We aim to mitigate threats to health before they materialise. We are looking for an experienced Service Manager to join the Data & Cyber Security (DCS) directorate, part of the DCS Business operations team. We are a multi-disciplinary central function supporting UKHSA … with its information management and service needs, from financial, HR and Risk support. Our role is to support the business with achieving compliance, to ensure the directorate runs efficiently and supported. The Senior Service Manager role will be pivotal in helping DCS transition to a digital delivery ...

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If youve also worked … following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...