151 to 175 of 647 Remote/Hybrid Service Delivery Jobs

Reporting to the Compute & Storage Manager, you’ll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You’ll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. … Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross-functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal ...

party suppliers and internal teams are technically sound and integrate coherently into the target architecture. You will work closely with senior leaders, programme and service delivery teams, business stakeholders and solution partners. You will be expected to operate credibly and independently, exercise sound judgement on complex or contentious … across change initiatives, assessing conceptual, logical and solution architecture artefacts produced by third parties and internal teams. Work with Technology, business stakeholders, programme management, Service Delivery and third-party suppliers to define pragmatic, cost-effective and workable solutions. Maintain and improve architecture standards, principles, repositories, assurance processes ...

providers. PSL has a long reputation for being client-centric and delivering quality solutions. We need a team player to help ensure our SaaS service proposition operates in line with expectations and provide support to our clients when they have issues or need guidance. Mission The Operations Support Engineers … ensure our service delivery aligns to client expectation and contractual obligations. Ensuring the service is always available & proactively monitored so that issues are addressed to limit customer is impact, with full support when they are, not just to address the issue but ensure it doesn’t reoccur. ...

display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

providers. PSL has a long reputation for being client-centric and delivering quality solutions. We need a team player to help ensure our SaaS service proposition operates in line with expectations and provide support to our clients when they have issues or need guidance. Mission The Operations Support Engineers … ensure our service delivery aligns to client expectation and contractual obligations. Ensuring the service is always available & proactively monitored so that issues are addressed to limit customer is impact, with full support when they are, not just to address the issue but ensure it doesn’t reoccur. ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … client portfolio. Methods was acquired by the Alten Group in early 2022. Role Description Candidates must have a strong track record of performing a Service Design and Introduction role, ideally with a proven knowledge and understanding of how these align withITILprocesses. Responsible for the planning and coordination of resources ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

Head of Digital Delivery Department: Digital Employment Type: Contract Location: London or Cheltenham Reporting To: Head of Group Transformation Description The purpose of the Head of Digital Delivery is to manage the delivery of the implementation of Digital Services to new and existing clients. Accountable for delivering … Digital Service implementation portfolio; budgets for delivery, working priorities, escalating and resolving RAIDs, defining resourcing requirements, managing external delivery partners. This role is vital in the successful scaled deployment of Digital Services to our existing and new customer base, transitioning the operation onto Digital Services ...

support and transformation initiatives. Key Responsibilities Identify, review and implement process improvements across the IT estate Manage and develop the relationship with the Managed Service Provider, ensuring high levels of service delivery Review and enhance starter, mover and leaver processes Improve site visit procedures and on-site … support services Drive efficiency initiatives and automation opportunities to streamline business processes Support the delivery of operational and strategic technology projects Act as a trusted deputy to the Head of Technology, helping reduce operational pressure and improve overall service effectiveness About You We are looking for an experienced ...

About the job you’re considering The SIAM Service Asset and Configuration Management (SACM) Analyst is accountable for supporting and governing the end‐to‐end Service Asset and Configuration Management process across a complex multi‐supplier environment. The role is outcome‐focused, ensuring that asset and configuration information … accurate, reliable, and maintained throughout its lifecycle to support effective service delivery and decision‐making. The SACM Analyst will maintain oversight of configuration data, support CMDB governance, and work collaboratively with suppliers and internal teams to ensure adherence to SACM processes, standards, and quality requirements. Through effective data ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused ...

Clarks is seeking a strategic Service Delivery Manager to oversee external IT service providers, focusing on senior stakeholder engagement and service continuity. You will act as the single escalation point for service issues and drive governance, KPI reporting, and continuous improvement across a complex, multi ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Regional Manager to join our Network Health team to look after our northern … home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...

ideal for someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision … making throughout the delivery lifecycle. Key Responsibilities Plan, conduct and analyse user research across various stages of service delivery Apply a range of qualitative and quantitative research methods to generate actionable insights Work collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Service Manager - User Experience & Software Assets National Charity £38,000 - £45,000 per annum | Flexible Hybrid/Remote 29 days' annual leave + Pension + Additional Benefits We are working on behalf of a leading National Charity to recruit an experienced IT Service Manager - User Experience & Software Assets … join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation's software, licensing and related services, ensuring they remain secure, compliant, cost-effective and aligned to business requirements. The Role You will take ...

help shape and improve public services through clear, accessible and evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help … ensure services work for the people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal, regulatory and operational information into content that ...

About the job you’re considering As a Data and Insights Driven Solutions Lead, your core purpose is to use data, service insight and analysis to build the most efficient and best‐priced solutions for our clients across Cloud Infrastructure Services, spanning cloud computing, traditional infrastructure, end user services … enterprise service management and cyber security. You will collate and interrogate existing service data and operational practices to uncover where effort, cost and waste sit within service delivery, and apply Capgemini’s ESOAR framework to turn those insights into improvement actions and automation projects. Leveraging your ...

real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

Leonardo UK Ltd. seeks a Service Delivery Manager to coordinate delivery of critical cyber and security services in a blended hybrid model, working across internal teams and with external suppliers. This fixed-term role covers maternity leave for 12 months and focuses on delivering, maintaining, and improving … platforms underpinning defence, government, and public sector services. You will drive service performance, governance and continuous improvement, ensuring operational readiness and trusted #J-18808-Ljbffr ...

product and operational leadership, defines the product roadmap, and translates business priorities into clear, value led outcomes. Working closely with Finance, enterprise architecture, internal delivery teams, strategic partners and the wider business, the role ensures solutions are secure, resilient, compliant and aligned with enterprise strategy and standards. The role … aligned with enterprise standards and business strategy. Own and prioritise the product backlog, balancing business value, regulatory obligations, technical sustainability, cyber security and delivery capacity. Establish effective demand intake, assessment and change governance, providing clear recommendations and trade offs to support timely investment decisions. Partner with senior leaders across ...