151 to 175 of 550 Remote Service Delivery Jobs

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

and leading the operational framework that will drive their next phase of success. This is a pivotal leadership role. The Operations Director will own all aspects of our operational delivery covering service, logistics, support, HR, finance, and internal processes. Youll be the glue between commercial ambition and operational execution, ensuring we scale sustainably and profitably. The Benefits Package … from home from time to time Mon Fri 9:00am 17:00pm Flexi-time available The Responsibilities: Operational Setup & Leadership : Build and scale core functions including our new warehouse, service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF … operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical service delivery Practical, hands-on leader with strategic thinking and More ❯

their goods more efficiently, safely and with less environmental impact. .# Job Description # This role brings together full technology capability and dependencies of our business via a matrixed delivery model and drive a level a regional ownership of all technologies impacting the Region as well as have full accountability for overseeing Technology Services deliverables at Regional ELT. You … ll be the primary liaison and interface between the regional executive leadership team, including ELT members, all I&T Programme and Change teams and I&T Service Delivery. You'll proactively contribute to the development of the business by focusing on continuous improvement opportunities, whether through delivery and use of I&T enabled capabilities or the secure use … and expertise on leveraging technology to drive business value and achieve strategic objectives. Drive the regional communication and collaboration between the central Technology Services function, other Global I&T delivery functions and regional stakeholders. Advocate for regional business needs within Global Business Technology Platforms and influence I&T programme design and decision-making processes. Influence the regional business stakeholder More ❯

Delivery Manager North Bristol - Hybrid - two days per week in office Up to 60k I am working closely with a creative software company that are seeking a Delivery manager to join their existing team. They produce software solutions for their clients that manages client and server-side CMS. The product they produce is their own. Opportunities to grow … are taken seriously, with a personal progression plan for your future in place. The new Delivery Manager will be joining an established, passionate and successful company that is going from strength to strength. The successful person will be someone who enjoys a diverse role that draws on various skills including Agile Delivery, Scrum Master, Project Management, Business Analysis … It is a pretty awesome space that encourages collaboration, team engagement, and creative thinking. This role is hybrid and requires two days in office per week. Responsibilities Lead project delivery whilst in the build phase Drive Agile development processes Stakeholder Management and Engagement including reporting and forecasting Primary point of contact for service delivery Liaise between technical More ❯

Delivery Manager North Bristol - Hybrid - two days per week in office Up to £60k I am working closely with a creative software company that are seeking a Delivery manager to join their existing team. They produce software solutions for their clients that manages client and server-side CMS. The product they produce is their own. Opportunities to grow … are taken seriously, with a personal progression plan for your future in place. The new Delivery Manager will be joining an established, passionate and successful company that is going from strength to strength. The successful person will be someone who enjoys a diverse role that draws on various skills including Agile Delivery, Scrum Master, Project Management, Business Analysis … It is a pretty awesome space that encourages collaboration, team engagement, and creative thinking. This role is hybrid and requires two days in office per week. Responsibilities Lead project delivery whilst in the build phase Drive Agile development processes Stakeholder Management and Engagement including reporting and forecasting Primary point of contact for service delivery Liaise between technical More ❯

of using technology to enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and co-ordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as … appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and assist in driving the knowledge management process Participate in IT related projects More ❯

Senior Service Desk Engineer – London Based | £40,000–£52,000 Location & Hours Location: Central London Hybrid Working: 3 days in the office (Mon, Wed, Fri) and 2 days working from home (Tues, Thurs) Hours: Full-time, 37.5 hours/week (Monday to Friday) Are you a tech-savvy problem solver with a passion for delivering outstanding customer service … same? If so, my client is looking for you! We’re excited to offer a fantastic opportunity to join my client's Information Systems (IS) Operations team as a Service Desk Engineer . Based at their modern offices in Central London , you’ll play a key role in supporting their internal users, ensuring seamless IT service delivery and contributing to the continuous improvement of their systems. The Role As a Service Desk Engineer , you’ll be the first point of contact for technical support, providing both remote and desk-side assistance. You’ll troubleshoot issues, escalate where necessary, and help maintain a high standard of service across the IT infrastructure. Key Responsibilities Resolve Service More ❯

IT Business Partner/Digital, Data & Technology We have an exciting opportunity for a Digital, Data & Technology Business Partner to join the organisations Technology Team, supporting innovation, service improvement, and digital transformation across the business. If youve also worked in the following roles, wed also like to hear from you: Digital Business Partner, IT Relationship Manager, Technology Change Partner … digital innovation and share best practice Stakeholder Engagement: Act as the primary contact for DDaT, enabling communication between senior leaders and the technology team Strategic Planning: Identify opportunities for service improvement and align them with the organisations digital and technology strategy Project Commissioning: Evaluate business requirements and prioritise development requests within the annual planning framework Service Management: Act … as an account manager for service delivery, ensuring performance meets agreed service levels Data & Intelligence: Support data-driven decision making by ensuring intelligence and insights are reflected in planning activities Partnership Working: Collaborate with HR, Finance, and partner organisations to deliver integrated change and transformation projects Customer Focus: Capture and incorporate the voice of internal and external More ❯

Senior Managed Service Consultant Remote-first: Work from home with scheduled travel to the Leatherhead office (expected once a month for 1/2 days) and central London for team meetups, company-wide training, and events. Our client is seeking a Senior Managed Service Consultant with exceptional expertise in VMware Cloud Foundation (VCF), vSphere, VMware NSX, and Veeam … environments achieve peak availability, performance, and resilience. You’ll work at the forefront of innovation, applying your technical expertise and proactive mindset to solve challenges, optimise performance, and enhance service delivery. You’ll also lead key team functions—liaising with clients, improving delivery efficiency, mentoring colleagues, and shaping the Managed Services roadmap. If you’re self-driven, collaborative … with clients to deliver results, this is a great opportunity to make an impact in a growing organisation Key Responsibilities Work with the Managed Services Technical Lead to improve delivery efficiency and improve operational resilience and performance through key initiatives Provide oversight, operational support and administration of customer VMware environment stacks, ensuring optimal availability, performance, and security. Configure, manage More ❯

range of work in a variety of environments, building on your expertise whilst delivering first-class customer service. Key Responsibilities: You’ll proactively monitor ticket queues in our IT Service Management (ITSM) System and resolve issues and requests within agreed SLAs, providing regular updates to tickets and end users. You’ll maintain user accounts and authentication methodologies on a … and a wealth of technical knowledge, you’ll have the capability to support issues and incidents at first and second levels. You’ll bring an understanding of excellent client service and delivery to the highest standards, complemented by your excellent verbal and written communication skills. Digitally fluent and with a passion for IT applications, you have working knowledge … pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines. Whilst a ITIL qualification (ITIL Service Delivery/ITIL Foundation) would be beneficial, it’s your enthusiasm to learn and passion to deliver the highest standards of customer service that we’re interested More ❯

Location: Hybrid/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents are resolved quickly, and longer-term improvements are delivered. … This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet the needs of the organisation. Key Responsibilities Manage the end-to-end delivery of application services, ensuring efficiency, quality … and compliance with SLAs and KPIs. Lead major projects and reviews within the applications portfolio to enhance service delivery. Monitor and resolve incidents and service requests, escalating complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal More ❯

still growing. TEAM IT Architecture incorporates the Enterprise Architecture, Solution Architecture, Technical Architecture, Data Architecture, Cyber Security Architecture plus oversight of Principle Software Engineers working within our Technology & Product delivery teams. We own the overall direction of easyJet’s IT landscape across all domains, working in close collaboration with colleagues across IT and the broader business. We also play … teams. This role is crucial for translating strategic vision into practical, scalable solutions that directly impact our business. You will work closely with fellow architects, business stakeholders, and product delivery teams to define IT solutions that align with our broader strategy, enterprise Architecture and ambitious goals. JOB PURPOSE As the Solution Lead for a product mission team, you will … the end to end solution architecture, outlining appropriate component responsibilities and boundaries, producing interaction diagrams explaining how the solution hangs together. • Clear communication of the defined solution to the delivery and service teams (both in house and third party). • Ensure key factors such as total cost of ownership, ongoing maintenance, a broad understanding of architectural risk etc. More ❯

still growing. TEAM IT Architecture incorporates the Enterprise Architecture, Solution Architecture, Technical Architecture, Data Architecture, Cyber Security Architecture plus oversight of Principle Software Engineers working within our Technology & Product delivery teams. We own the overall direction of easyJet’s IT landscape across all domains, working in close collaboration with colleagues across IT and the broader business. We also play … teams. This role is crucial for translating strategic vision into practical, scalable solutions that directly impact our business. You will work closely with fellow architects, business stakeholders, and product delivery teams to define IT solutions that align with our broader strategy, enterprise Architecture and ambitious goals. JOB PURPOSE As the Solution Lead for a product mission team, you will … the end to end solution architecture, outlining appropriate component responsibilities and boundaries, producing interaction diagrams explaining how the solution hangs together. • Clear communication of the defined solution to the delivery and service teams (both in house and third party). • Ensure key factors such as total cost of ownership, ongoing maintenance, a broad understanding of architectural risk etc. More ❯

still growing. TEAM IT Architecture incorporates the Enterprise Architecture, Solution Architecture, Technical Architecture, Data Architecture, Cyber Security Architecture plus oversight of Principle Software Engineers working within our Technology & Product delivery teams. We own the overall direction of easyJet’s IT landscape across all domains, working in close collaboration with colleagues across IT and the broader business. We also play … teams. This role is crucial for translating strategic vision into practical, scalable solutions that directly impact our business. You will work closely with fellow architects, business stakeholders, and product delivery teams to define IT solutions that align with our broader strategy, enterprise Architecture and ambitious goals. JOB PURPOSE As the Solution Lead for a product mission team, you will … the end to end solution architecture, outlining appropriate component responsibilities and boundaries, producing interaction diagrams explaining how the solution hangs together. • Clear communication of the defined solution to the delivery and service teams (both in house and third party). • Ensure key factors such as total cost of ownership, ongoing maintenance, a broad understanding of architectural risk etc. More ❯

still growing. TEAM IT Architecture incorporates the Enterprise Architecture, Solution Architecture, Technical Architecture, Data Architecture, Cyber Security Architecture plus oversight of Principle Software Engineers working within our Technology & Product delivery teams. We own the overall direction of easyJet’s IT landscape across all domains, working in close collaboration with colleagues across IT and the broader business. We also play … teams. This role is crucial for translating strategic vision into practical, scalable solutions that directly impact our business. You will work closely with fellow architects, business stakeholders, and product delivery teams to define IT solutions that align with our broader strategy, enterprise Architecture and ambitious goals. JOB PURPOSE As the Solution Lead for a product mission team, you will … the end to end solution architecture, outlining appropriate component responsibilities and boundaries, producing interaction diagrams explaining how the solution hangs together. • Clear communication of the defined solution to the delivery and service teams (both in house and third party). • Ensure key factors such as total cost of ownership, ongoing maintenance, a broad understanding of architectural risk etc. More ❯

still growing. TEAM IT Architecture incorporates the Enterprise Architecture, Solution Architecture, Technical Architecture, Data Architecture, Cyber Security Architecture plus oversight of Principle Software Engineers working within our Technology & Product delivery teams. We own the overall direction of easyJet's IT landscape across all domains, working in close collaboration with colleagues across IT and the broader business. We also play … teams. This role is crucial for translating strategic vision into practical, scalable solutions that directly impact our business. You will work closely with fellow architects, business stakeholders, and product delivery teams to define IT solutions that align with our broader strategy, enterprise Architecture and ambitious goals. JOB PURPOSE As the Solution Lead for a product mission team, you will … the end to end solution architecture, outlining appropriate component responsibilities and boundaries, producing interaction diagrams explaining how the solution hangs together. • Clear communication of the defined solution to the delivery and service teams (both in house and third party). • Ensure key factors such as total cost of ownership, ongoing maintenance, a broad understanding of architectural risk etc. More ❯

Senior Managed Service Engineer Remote-first: Work from home with scheduled travel to the Leatherhead office (expected once a month for 1/2 days) and central London for team meetups, company-wide training, and events. Our client is seeking a Senior Managed Services Engineer with exceptional expertise in VMware Cloud Foundation (VCF), vSphere, VMware NSX, and Veeam Backup … services, and virtual networking. Operate and enhance Veeam Backup & Replication platforms to deliver robust data protection, recovery, and disaster recovery (DR) across on-premises and hybrid workloads. Manage incidents, service requests, and change controls in alignment with ITIL-based processes. Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term stability and improvement. Maintain … and update accurate, detailed technical documentation and configuration records. Serve as a senior customer point of contact, participating in regular operational meetings and providing progress updates on service delivery and enhancements. Collaborate with consultants, service managers, and cross-functional technical teams to ensure seamless service and support. Participate in out-of-hours support rotation as required. More ❯

opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both … and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a high standard with full documentation and governance. Drive high-quality, user-centric customer service, ensuring the IT function meets service level expectations. Maintain and develop internal IT procedures, policies, and technical standards. Manage relationships with third-party suppliers and service providers … to ensure maximum value and service continuity. Support the deployment and maintenance of new IT systems, software, and services. Oversee IT asset, licence, and contract management. Ensure the integrity, security, and continuity of business systems and data through appropriate backup and recovery measures. Contribute to IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience More ❯

for: Operating Device Management technologies to configure devices, including: desktops, laptops, macs, mobile devices and digital signage. 3rd Line support for Device Management services. Manages requests for support from service desk, other service delivery staff and/or users. Prioritises requests in accordance with agreed criteria and promptly allocates unresolved calls as appropriate. Logs Requests for Change … performance trends and statistics. Referring to more senior colleagues where necessary, takes corrective action to improve performance and to avoid problems arising. Provides an effective interface between users and service providers, including external commercial suppliers where applicable. This interface includes documenting problems, progress checking, and ensuring all diagnostic information is provided for error resolution and incident analysis. Conducts investigations … of operational problems and makes proposals for improvement. Participates in reviews of systems performance, provide advice, and assist service specialists or other system or service providers to plan details of amendments and upgrades to systems. Supports project work alongside BAU duties, prioritising tasks using team tools and methods. What You Need Understanding of using management systems (Microsoft Configuration More ❯

ITSM Pay of £38,772 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an IT Service Manger to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work and make payments worth over … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria - Service Management experience in large scale IT organisations, and the use of Service Management Framework Processes (e.g. ITIL) to support services. Knowledge of IT Service Continuity Management and … IT Disaster Recovery testing in large and complex organisations. Knowledge of applying Service Management processes to Patching and Security Vulnerabilities activities. Experience in working with Senior Business Stakeholders to deliver IT service excellence. Experience of process and continual service improvement. This involves challenging the status quo and analysing existing processes to identify and implement opportunities for improvement. More ❯

ITSM Pay of £38,772 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an IT Service Manger to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work and make payments worth over … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria - Service Management experience in large scale IT organisations, and the use of Service Management Framework Processes (e.g. ITIL) to support services. Knowledge of IT Service Continuity Management and … IT Disaster Recovery testing in large and complex organisations. Knowledge of applying Service Management processes to Patching and Security Vulnerabilities activities. Experience in working with Senior Business Stakeholders to deliver IT service excellence. Experience of process and continual service improvement. This involves challenging the status quo and analysing existing processes to identify and implement opportunities for improvement. More ❯