151 to 175 of 355 Remote/Hybrid Service Delivery Jobs

related products across one or more teams and/or third parties. This will involve working with other functions in ETS (Architecture, Infrastructure, Service Delivery, Security, Business Analysis, etc), stakeholder functions 3rd parties who will all be engaged to develop high-level designs. Be responsible for identifying, assessing … implementation plans of the 3rd party SI/vendors Provide technical knowledge and understand of existing applications, data & integration configuration Own collation and delivery of Control Risks’ Non-Functional Requirements to the project Accountable for the assurance of the technical design, system configuration, data structures, projected performance, security, integration ...

public services use and share information through the development and adoption of open data standards. Working with local authorities, government bodies, technology partners and service providers, we help create the foundations for more efficient, transparent and user-centred public services across the UK. Our mission is simple: to promote … Information) - helping organisations improve the way vulnerability information is managed and shared. Open Referral UK - enabling the consistent, accessible publication of community and public service information. iStandUK is hosted by Tameside Metropolitan Borough Council, and this role is being recruited through the Council's IT service. The successful candidate ...

specialist Digital Engineering, Data & Analytics and AI teams to translate complex client challenges into practical, scalable and increasingly AI-enabled finance solutions. Beyond programme delivery, you will contribute to the growth of the Finance Transformation practice through senior client relationship development, opportunity shaping, proposal development, solution design, mentoring … organisations, aligning operating model, process, technology, data, controls and AI capabilities with business objectives. Design future-state Finance Target Operating Models covering service delivery, organisation structure, governance, controls and technology enablement. Identify and quantify transformation opportunities across Finance, developing transformation roadmaps and business cases with clear value-realisation ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands-on operational leadership role. You'll take … ownership of cross-functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

days over time (pro rata) Life assurance at 2 x basic salary Competitive contributory pension scheme 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual salary review Help us to make a positive change to the lives … making. Experience of developing and utilising systems to optimise organisational performance and ensure accurate and appropriate data capture. Experience of leading the design and delivery of continuous improvement relating to systems and Information Governance. Experience of system implementation, change management and service redesign. Experience of using data systems ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

About the role Our client is recruiting an FM Ops & Systems Lead to provide strategic leadership, governance and continuous improvement across the connected service areas: FM Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent … Lead and develop the FM Helpdesk Manager and CAFM Systems, setting priorities, standards and development plans, while acting as the senior escalation point for service-delivery and operation functions. - Overseeing strategy, governance, administration, utilisation and future development, together with data integrity, information security, system performance and regulatory compliance. ...

partnership with the solutions Architect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build and maintain strong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients … Drive client adoption and ensure successful implementation of our solutions Project Support Contribute to the management of projects from inception to completion Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders Be able to apply project management methodologies to track progress ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

customer change initiatives. Working across Product, Operations, Technology and Commercial teams, you will lead programmes covering customer migrations, partner onboarding, systems integration and new service delivery within a fast-paced telecoms environment. Key Responsibilities Deliver end-to-end projects from initiation through to successful implementation. Support new product … service launches. Manage customer and partner onboarding programmes. Deliver customer migration and transformation initiatives. Coordinate cross-functional teams across Product, Technology, Operations and Commercial functions. Manage project governance, RAID logs, reporting and stakeholder communications. Support business readiness, operational readiness and go-live activities. Drive process improvements and operational efficiencies. ...

their senior leadership team within the Digital practice. These pivotal roles are designed for strategic leaders who excel at the intersection of complex programme delivery, digital product management, and multi-stakeholder coalition building. Operating across major public sector initiatives, successful candidates will lead large-scale transformation portfolios, scale digital … systemic social change across the UK. On-site: Remote First (1 day a month in London) Whether your expertise lies in scaling digital platform delivery models or navigating complex political, technical, and commercial ecosystems, these roles offer a platform to lead high-profile initiatives that improve outcomes for communities. ...

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

seeking an Administrator to provide essential administrative support to our client's team. This role is crucial in delivering a customer-focused service that emphasizes excellent delivery, service improvement, and maximising efficiency. Day-to-Day of the Role: Handle a broad range of enquiries from customers … ensuring accurate and appropriate handling. Operate necessary equipment and computer systems, following correct procedures and instructions. Deliver services in line with key performance indicators, service standards, and quality systems. Maintain high-quality data in proprietary IT systems through regular checks and updates. Required Skills & Qualifications: Proficient in using computerised ...

data and feedback to drive adoption, performance and productivity improvements. Operations, Security & Compliance Ensure systems are secure, compliant, resilient and audit-ready. Oversee SLAs, service performance, business continuity and operational KPIs. Manage technology budgets and drive value for investment. Leadership & Stakeholder Management Own the relationship with the Managed … provider, ensuring strong service delivery and accountability. Partner with business leaders to deliver technology solutions that support growth. Act as the escalation point for major incidents impacting business-critical systems. We tend to look for people with: Essential: Established leadership experience owning IT Operations, enterprise platforms and technology ...

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

Knowledge of identity and access management principles. Experience supporting Windows and Apple hardware environments. Familiarity with mobile device management (MDM) platforms. Experience using IT service management or ticketing systems. Experience creating and maintaining technical documentation. Confidence using AI tools to improve productivity and support operational processes. Strong communication skills … aspect of the role involves leveraging AI tools and automation. You'll identify opportunities to improve efficiency, automate repetitive activities and enhance service delivery through innovative solutions. Alongside this, you'll maintain accurate documentation, knowledge articles and system records while contributing ideas for continuous improvement. What ...

fixed term contract Location: London (Hybrid) Salary: 60,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Retail Store Expansion & Operations New Store Delivery: Lead and execute the end-to-end technical infrastructure setup for new store openings, refits, relocations, and brand pop-ups across Europe. This includes … localized retail systems and warehouse practices comply directly with GDPR, IT General Controls (ITGC), and corporate data breach prevention playbooks. 5. Office IT Operations & Service Delivery Corporate Workplace Operations: Manage daily IT infrastructure across EMEA offices and showrooms, covering corporate hardware lifecycles (Windows/MacOS), M365 systems, conferencing ...