151 to 175 of 240 Remote/Hybrid Service Delivery Jobs

operational involvement across sites. The successful candidate will play a key role in analysing performance data, validating operational information and identifying opportunities to improve service delivery across the contract. Although the role is primarily homebased, the position requires regular travel across the Home Counties and South East … Belt and Green Belt qualifications following successful completion of probation. Key Responsibilities Analyse operational and performance data to identify trends, risks and opportunities for service improvement across the contract. Validate and interpret data from operational systems to ensure accuracy, consistency and reliability of reporting. Produce clear and structured reports ...

standards and FedRAMP requirements. This role will provide hands-on development for the government ServiceNow platform. This role will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This position requires an active … using REST/SOAP, MID Server, IntegrationHub, and scripted transforms. Automate workflows with Flow Designer and platform APIs; optimize performance and data quality. Quality & Delivery Participate in grooming and refinement; estimate and deliver within Scrum sprints. Use ATF and unit tests; perform code reviews; manage update sets and basic ...

organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. … sense.com What We Offer Hybrid working Initial 28 days holiday (before bank holidays) with an accrual of 4 days over first 4 years of service Day off for your birthday + 10 days annual leave purchase per year Length of service awards Work from any location ...

leads. The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth … identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight. Responsibilities: Commercial Leadership Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

commercial dealings. Collaborate with internal stakeholders to understand procurement needs and deliver tailored solutions. Assess supplier performance and manage relationships to ensure service delivery standards are met. Identify cost-saving opportunities and implement strategies to achieve them. Provide guidance on risk management related to IT contracts and procurement. ...

Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‐documented technical solutions that support high‐quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from ...

/Copilot capabilities This is a great opportunity to shape how a public sector organisation leverages automation, with real impact on operational efficiency and service delivery. ...

strong business cases. - Ensure a collaborative approach for solution design across all areas of IT, including IT Systems, IT Business systems and IT Service Delivery. - Work with internal teams to ensure that all solutions delivered are consistent with agreed-upon standards and deliver maximum value to the firm. - Utilise ...

workstreams, you will: Lead business and systems analysis activity across change and improvement initiatives Map, analyse and redesign processes to drive efficiency, productivity and service improvement Elicit, define and translate business and technical requirements Analyse complex data and translate findings into clear insights and recommendations Support the design, testing … technical information into clear, meaningful insights for business stakeholders Bring a collaborative, proactive approach and enjoy influencing positive change Have experience working with structured delivery methodologies such as Agile, Waterfall or hybrid approaches Experience working within complex environments would be beneficial. Why Apply? This is a fantastic opportunity ...

senior member of the team, you will lead a group of P2P Analysts and Administrators, supporting their development while driving high standards of service delivery to both internal stakeholders and external suppliers. This position is well suited to someone who enjoys leadership responsibility, thrives in a high-volume … transactional environment, and is motivated by improving processes and strengthening financial controls. Key Responsibilities for the Role: Lead the day-to-day delivery of the Procure to Pay function, ensuring supplier payments are accurate and processed on time across multiple entities Oversee supplier statement reconciliations, investigating and resolving discrepancies ...

Manager Salary: Up to £50,000 + Excellent Benefits Location: Macclesfield (Hybrid) Industry: Internal, Central IT Shared Service Centre A well-established organisation in Macclesfield is hiring for an IT Manager to lead their internal IT function. This is a great opportunity for either an experienced manager, IT lead … progression The Role You'll lead a team of 5 IT support engineers Overseeing day-to-day IT operations and infrastructure support Helpdesk performance Service delivery, while driving improvements across systems and processes. The role can be hands-on or more management-focused, depending on your strengths & ambitions. ...

contribute to a mission-critical programme, supporting the development of a new enterprise-wide data foundation that will enable better decision-making and service delivery for colleagues and stakeholders across the UK. Your new role As an Information Analyst, you will support the delivery of high-quality ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support ...

international customers, ensuring successful post-sales implementation and client satisfaction. It involves collaborating with project and account teams, contributing to high-quality service delivery, and supporting secure, customer-focused outcomes, with a hybrid working model and approximately 20% travel. Opportunities like this do not come up very often ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

Assist with onboarding and offboarding processes, ensuring appropriate access and equipment is provided or recovered. Provide IT support across multiple sites, ensuring consistent internal service delivery. Ensure all end-user devices are deployed with approved security software (ESET) and remain compliant with company security policies. Monitor and maintain endpoint ...

generation through to negotiation and close Build and sustain strong relationships with key stakeholders across the apprenticeship and assessment sector Work cross-functionally with delivery, compliance, and product teams to ensure seamless service delivery Consistently achieve and exceed revenue targets aligned with company goals Ideal Candidate … this is a fantastic opportunity to join a growing business making a real impact. Apply today and play a key role in advancing apprenticeship delivery and assessment services across the UK. ...

build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication … skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject ...

build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication … skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject ...

storage, and data protection Oversee platform performance, ensuring high availability, resilience, and scalability across all environments Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture Collaborate with architecture and security teams … align platforms with technical standards and best practice Support complex client solutions with technical input and infrastructure expertise Work closely with internal stakeholders including service delivery, cyber security, and commercial teams Manage key vendor relationships and assess new technologies to enhance platform capability Drive optimisation across capacity, performance ...

storage, and data protection Oversee platform performance, ensuring high availability, resilience, and scalability across all environments Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture Collaborate with architecture and security teams … align platforms with technical standards and best practice Support complex client solutions with technical input and infrastructure expertise Work closely with internal stakeholders including service delivery, cyber security, and commercial teams Manage key vendor relationships and assess new technologies to enhance platform capability Drive optimisation across capacity, performance ...

storage, and data protection Oversee platform performance, ensuring high availability, resilience, and scalability across all environments Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture Collaborate with architecture and security teams … align platforms with technical standards and best practice Support complex client solutions with technical input and infrastructure expertise Work closely with internal stakeholders including service delivery, cyber security, and commercial teams Manage key vendor relationships and assess new technologies to enhance platform capability Drive optimisation across capacity, performance ...