201 to 225 of 583 Remote Service Delivery Jobs

in the Sourcing and Vendor Management (SVM) practice. This UK-based position will play a pivotal role in driving revenue, supporting client relationships, and leading cross-functional collaboration across service lines. This analyst role is ideal for someone with a blend of consulting/research and procurement experience—particularly in outsourced and tech-enabled services categories. The Vice President …/Analyst for SVM will report to the Partner leading the SVM service line and will serve as a client-facing advisor. This person will collaborate closely with Sales and other analyst leaders to address enterprise needs, while contributing directly to Everest Group’s growth through strategic client engagement and thought leadership. Key Responsibilities Lead and expand Everest Group … and lead tailored, research-based consulting projects on sourcing and vendor management related topics Collaborate with a globally distributed team, especially offshore-based analysts, ensuring strong alignment, mentorship, and delivery excellence Advocate for client needs across the firm and serve as the “tip of the spear” for custom project engagements involving multiple service lines Support Everest Group’s More ❯

security improvements and enabling business transformation. The opportunity As a Senior Advisory Consultant within our growing UK&I Advisory Practice, you will be an integral part of our client delivery team, working alongside experienced advisors to support the delivery of cybersecurity strategies. This role is specifically focused on supporting clients across the UK's Defence sector, and as … to obtain a security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying opportunities to grow the account, and identifying opportunities where Atos products and services could provide value to the customer. Strategic Contribution Support the delivery of value through: Contributing to security assessments and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll play a vital role in coaching the team, optimizing support processes, and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear … Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor quality … of service through reviews and performance metrics (CSAT, first-time fix, response times, etc.) Manage escalations, resolving complex queries with care and urgency Champion the voice of the customer internally-identify trends and collaborate across teams to improve service Refine processes and troubleshooting procedures to enhance efficiency and satisfaction Support the Head of Customer Support with strategy and More ❯

client handover. Willingness to perform physical installations, testing and fault diagnosis is mandatory as is comprehensive project documentation. Duties And Responsibilities Lead engineering project scopes for Project Managers and Service Delivery Managers Engage with stakeholders across multiple levels to ensure seamless communication and collaboration Time and Task Activity management Change management including creation of CRQ's Design, write … Emergency Training) Certification MIST (Minimum Industry Safety Training) Certification Project commissioning experience and a good working knowledge of infrastructure implemented in offshore and onshore facilities Strong exposure in the delivery of highly scalable, economically feasible and high performing systems and networks, within a functional delivery matrix of Critical Telecoms, Enterprise and Major Project environments Over 5 years' experience … virtual (e.g. VMware) Proficient in utilizing network packet sniffers as needed to analyze and troubleshoot network traffic effectively Knowledge, Skills, Abilities, and Other Characteristics Dedicated to delivering exceptional customer service with highly effective client-focused communication skills Exceptional ability to approach troubleshooting with a logical and systematic methodology, ensuring efficient problem resolution Capable of delivering clear and effective communication More ❯

Tax Manager to join our expanding Corporate Tax team. This role will give you the opportunity to work with and advise a range of clients in relation to the delivery of our R&D Tax Relief proposition. Thispositioncanoffer a clear progression path and will enable you to develop your knowledge and experience further through the completion of interesting assignments … as part of a full service accounting, tax and advisory firm. You will need to be passionate about delivering an excellent service to clients and will enjoy working as part of a team, which you will help to run and shape. Key responsibilities will include: Working with clients to identify opportunities for R&D tax relief/credits … Bishop Fleming's services, integrating R&D advice with the firm's broader offerings. Leading the training and development of the wider tax team to support R&D Tax service delivery and advance their career growth at Bishop Fleming. Participating in delivering other tax advisory and compliance services, offering a chance to broaden tax expertise. Enjoying a tailored More ❯

Development Manager (Managed Services) Location: Leeds, West Yorkshire Salary: £35,000-£40,000 OTE £85,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We’re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT … in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation. Keywords: IT Sales, Business Development Manager, Managed Service Provider, MSP, Microsoft Licensing, Cloud Sales, CSP Sales, Professional Services Sales, Microsoft 365, Azure, Cyber Security Sales, Leeds IT Jobs, Hybrid Sales Role, Technical Sales, SaaS Sales, IT Solutions More ❯

driven consultancy is hiring Senior Product Managers to help their clients solve complex challenges. As a senior voice in their Product team, you'll lead cross-functional teams, shape service delivery strategies, and ensure every decision keeps real users at the core. This role goes beyond managing backlogs - it's about inspiring teams, navigating ambiguity, and delivering measurable … value. What You'll Be Doing Own and define product strategy, vision, and roadmaps Guide teams through discovery to delivery, ensuring alignment with user needs and client goals Prioritise work that maximises impact, not just output Engage senior stakeholders and build consensus in complex environments Lead multidisciplinary teams and coach others in product thinking Champion agile principles and user … centred design Balance delivery constraints with creativity and clear decision-making What You'll Bring Significant experience in product management, ideally across consultancy or public sector environments Strong leadership across agile teams - delivery managers, designers, developers, and more Clear, confident communication with both stakeholders and delivery teams A track record of translating user needs into product success More ❯

and supportive work environment. This role involves working with a wide range of technologies and services from secure APIs to scalable cloud applications while gaining valuable experience in agile delivery, DevOps and cloud architecture. You'll be joining a forward-thinking organisation with a fantastic culture. They offer flexible working hours, a hybrid work model and a strong focus … your skills and progress your career. If you're curious about how large-scale digital systems are designed and want to develop your expertise in cloud development and secure service delivery, this is the perfect role for you! Key responsibilities include: Designing and building modern applications using C#, Python and Microsoft Azure Working with QA engineers and product … microservices and secure software design Bonus if you have experience working in a regulated or high-security environment If you have a passion for software engineering and an innovative, delivery-focused mindset then we'd love to hear from you. Apply now to take the next step in your career More ❯

and supportive work environment. This role involves working with a wide range of technologies and services from secure APIs to scalable cloud applications while gaining valuable experience in agile delivery, DevOps and cloud architecture. You'll be joining a forward-thinking organisation with a fantastic culture. They offer flexible working hours, a hybrid work model and a strong focus … your skills and progress your career. If you're curious about how large-scale digital systems are designed and want to develop your expertise in cloud development and secure service delivery, this is the perfect role for you! Key responsibilities include: Designing and building modern applications using C#, Python and Microsoft Azure Working with QA engineers and product … microservices and secure software design Bonus if you have experience working in a regulated or high-security environment If you have a passion for software engineering and an innovative, delivery-focused mindset then we'd love to hear from you. Apply now to take the next step in your career More ❯

skills and qualifications: Proven experience in developing Canvas apps and Power Apps. Strong coding skills within the Microsoft Power Platform ecosystem. Familiarity with Agile methodologies and GDS (Government Digital Service) delivery approaches. Ability to work independently and collaboratively in a remote team environment. Experience with Power Automate, Dataverse, and other Microsoft 365 tools (desirable). Understanding of secure More ❯

lead on strategic initiative delivery. Key Responsibilities: Collaborate with the Infrastructure Operations portfolio owner to define objectives and execution strategies. Oversee multiple projects and programmes, managing dependencies, risks, and delivery alignment. Act as the primary liaison between project managers, technical teams, and governance forums. Deliver consistent portfolio-level reporting on performance, risks, and progress to senior leadership. Lead portfolio … access management). Strong skills in portfolio, programme, and project management across strategic and BAU streams. Expertise in financial planning, resource management, and stakeholder engagement. Deep knowledge of IT service delivery and operational excellence frameworks. Familiarity with Agile and Waterfall methodologies. Proficiency in Microsoft Project, Excel, PowerPoint, and reporting tools. Role Details: Permanent Competitive salary and comprehensive benefits More ❯

that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three. MBNL’s Technical Services team manages technical planning and virtual delivery activity across the shared network and carries out some configuration work on the shareholders unilateral estates by request. Reporting to the Head of Transmission, this role is responsible for … managing multiple moving parts in a dynamic environment. Managing and motivating external partners and contract resources to hit targets across cost, time, and quality. Taking swift action to address delivery underperformance, implementing recovery strategies and escalating issues when needed. Overseeing supplier performance through structured reviews, reporting, and governance meetings. Proactively reforecasting budgets and collaborating with finance and programme teams … to keep things on track. Ensuring stakeholder alignment on site rollout plans, timeframes, and evolving requirements. Championing exceptional service delivery internally and externally—always raising the bar. Embodying and promoting The MBNL Way —being a visible role model, change agent, and continuous improver. What you'll bring to the role: Must-haves: Proven line management experience and strong More ❯

on experience with ResourceLink (Zellis HCM) , including configuration and support Proven track record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation More ❯

had been. Fast-forward a few years. Westminster is leading the way for connectivity, as a result of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy. The Role: As a Geographic Information Systems (GIS) Manager, you can make your own powerful contribution to … across the Digital and Innovation portfolio - including IT and technology, customer and digital services, and Smart City initiatives - you will play a key role in enabling impactful, user-centred service delivery. You will lead the council's GIS function, ensuring the effective and timely delivery of services and outputs. This includes creating, maintaining, and updating a wide range … of GIS artefacts such as datasets, interactive maps, geospatial analyses, reports, and system integrations that directly support council operations and decision-making. You will be responsible for managing GIS service requests and incidents, meeting key performance indicators, and ensuring user satisfaction through responsive and proactive service management. As a technical expert, you'll advise on GIS tool selection More ❯

and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery. Training Services Coordinator Key Responsibilities: Coordinate scheduling and logistics for both virtual and in-person training events Act as the first point of contact for customer training enquiries … Prepare course materials, certificates, and documentation Liaise with trainers, speakers, and venues to ensure smooth delivery Process bookings, payments, and confirmations in line with procedures Support promotion of training courses via content creation for marketing channels Monitor and action customer feedback to improve training quality Maintain accurate records using CRM systems Generate training reports and support administrative tasks as … needed What They Are Looking For: Essential: Excellent customer service skills within a B2B environment Confident verbal and written communicator Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook) Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams) Experience using CRM or other in-house systems Highly organised with excellent attention to detail Ability to work independently and More ❯

financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross-selling, and upselling virtual finance services. Oversee the day-to-day operations of the virtual … finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance … efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior More ❯

Senior Account Manager (Maternity Cover) The position requires working with clients to develop strong, consultative relationships, and manage the delivery of creative and strategic projects. The role will involve working from the office a minimum of 3 days a week with the option to work from home 2 days a week. Summary Based on experience Job type Holidays … a laugh. This is a fixed term Senior Account Manager role, located in lovely Leith. The position requires working with clients to develop strong, consultative relationships, and manage the delivery of creative and strategic projects. The role will involve working from the office a minimum of 3 days a week with the option to work from home 2 days … retention Build strong and enduring consultative relationships with members of the client teams as a main and supporting point of contact Work with the team to i) manage the delivery of strategic content marketing solutions to clients and ii) ensure Rationale solutions and service delivery achieves the highest levels of client satisfaction at all times Run and More ❯

expanding Vitesse's presence in serving the global insurance market. You will help us strengthen our engagement with Third Party Administrators (TPAs) and Brokers to create advocates of our service proposition. You will be responsible for ensuring that the insurance companies and all relevant TPA's and Brokers are using the platform optimally, you will drive wider adoption of … Develop strong relationships with our existing key clients through proactive engagement, effective communication and a deep understanding of our product offering Attend and own agenda points at regular business & service review meetings Manage relationships with a portfolio of c.40 insurance customers and platform users - developing and owning the relationship to identify opportunities Fully understand the customer corporate/organization … structure, key ways of operating, key stakeholders and potential whitespace (i.e. where in the company we could offer a service). And to articulate this within Vitesse - to act as a client advocate Clear understanding of customer's multi-level strategy and fit to what doing with Vitesse - e.g. how does the company's annual report relate to what More ❯

expanding Vitesse's presence in serving the global insurance market. You will help us strengthen our engagement with Third Party Administrators (TPAs) and Brokers to create advocates of our service proposition. You will be responsible for ensuring that the insurance companies and all relevant TPA's and Brokers are using the platform optimally, you will drive wider adoption of … Develop strong relationships with our existing key clients through proactive engagement, effective communication and a deep understanding of our product offering Attend and own agenda points at regular business & service review meetings Manage relationships with a portfolio of c.40 insurance customers and platform users - developing and owning the relationship to identify opportunities Fully understand the customer corporate/organization … structure, key ways of operating, key stakeholders and potential whitespace (i.e. where in the company we could offer a service). And to articulate this within Vitesse - to act as a client advocate Clear understanding of customer's multi-level strategy and fit to what doing with Vitesse - e.g. how does the company's annual report relate to what More ❯

our local Tech Hub. This hands-on role requires the candidate to work collaboratively in a team following a Scaled Agile development methodology. You must be a self-starter, delivery-focused, and possess a broad set of technology skills. Marsh McLennan (MMC) has established its EMEA Technology Hub in Cluj, Romania, reflecting our commitment to innovation and excellence. This … hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth. We will count on you to: Ensure that solution requirements are gathered accurately, understood, and that all stakeholders have transparency on impacts Perform coding to written Agile stories with unit tests adhering … group Advocate best practices and concepts within your organization Work closely with your peers as a mechanism of continuous improvement Champion good agile practices that are foundational to product delivery Be an involved member of the MMC Technology community - contribute, collaborate, and learn Build strong relationships with product owners, solutions architects, analysts, and pod leadership Work with state-of More ❯

Overview As a Project Manager you will work as a part of our professional service team to drive all aspects of a client project from inception to deployment. This may include supporting our RMIS, GRC, EHS, and/or Healthcare products. You will work cross-functionally to ensure all projects are completed on-time and on-budget, interfacing with … standard Origami PM toolkit. Builds and maintains project schedule. Manages project scope. Plans and leads external kickoff. Identifies and manages potential scope creep/out-of-scope. Works with Service Delivery Manager to ensure the necessary resources are allocated to the project. Works with Technical Consultant to ensure all deliverables have been assigned to a team member. Plans … onboarding of new Origami colleagues. Depending on size and complexity of project and/or account, may also be assigned to perform duties of technical consultant, solution architect, client service executive. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or Business-related field. 3+ years of previous technical project management experience for Project Manager. Previous system replacement and More ❯

analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯

analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯

Claims, Fraud and Customer Services), ensuring regulatory compliance, performance excellence, and strategic alignment with business goals. This role includes identifying, onboarding, and maintaining trusted supplier partnerships to support scalable service delivery and customer outcomes. This role will report to Procurement Manager and will play a key role in supplier lifecycle management, from managing due diligence and contract negotiation … onboard, and manage a network of trusted suppliers and partners to support business expansion and customer needs. Build and nurture strong supplier relationships to ensure alignment with Zego's service standards, commercial objectives, and regulatory expectations. Act as the main point of contact for supplier communications, performance escalation, and capability assessments. Work collaboratively with the Operational teams to align … metrics, SLAs, and KPIs. Lead regular performance reviews and strategic business reviews with key suppliers and internal stakeholders. Use supplier data and performance insights to drive quality, accountability, and service improvement. Support the negotiation and renewal of contracts, ensuring commercial alignment and risk mitigation. Operational Resilience and Exit Planning Establish and maintain exit plans, substitution strategies, and impact tolerances More ❯