201 to 225 of 650 Remote/Hybrid Service Delivery Jobs

Tritium is looking for a Field Services Team Leader to lead our UK Field Services team, based from Coventry. Reporting to the Head of Service Operations, EU, you will be accountable for the day-to-day leadership, planning and performance of the UK Field Services Technician team, making sure … right technician, with the right skills, parts and tools, is in the right place to meet our service commitments to customers. You will line manage a Senior Field Services Technician, who acts as the team's technical lead and first point of technical escalation, and three Field Services Technicians. ...

work onsite Monday - Friday for the first 90 days. About the Role The Regional IT Team Lead is the backbone of day-to-day service delivery execution across their region. This role exists to protect the integrity of the support queue, shield analysts from chaos, and ensure every … levels of the organization. Experience working within ITSM frameworks and a solid understanding of SLA management. Nice to Have ITIL Foundations certification or equivalent service management training. Prior experience in a formal team lead or shift lead capacity within an IT service desk. Familiarity with enterprise tooling such ...

Defence Networks Need a Strategic Leader. Is It You? Join a role where defence, technology and international collaboration come together. As the JMNIAN Service Delivery & International Network Lead, you'll represent the UK on the international stage, guide the evolution of critical networking capabilities, and work alongside military … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

Apache Associates is looking for an organised, proactive Service Delivery Manager to lead Level 1 and Level 2 Support teams and Project Engineers. You will own day-to-day delivery of managed services and client projects, ensuring SLA adherence and clear communication to clients. The role offers … hybrid working arrangement with a fantastic team, opportunities to improve service quality, and a path to grow with the business. A strong MSP background and ITIL knowledge are valued. #J-18808-Ljbffr ...

Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage governance and maintain strong relationships with stakeholders, ensuring colleagues have the support they ...

Group is seeking an IT Service Delivery Manager in Dungannon to lead a small internal IT support team, drive service performance and ensure incidents are resolved efficiently. The role blends leadership with hands-on technical work and requires experience managing IT services, a strong MS 365/ ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting and guiding … high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership ...

connected halves of the function , the day-to-day running of IT services across the business, and the delivery of the systems and platform changes that will carry us through IPO and beyond. This is not a "keep the lights on" role split from a "build the future" role … Google-first environment); identity via Okta, Entra ID and/or JumpCloud, including Okta Workflows; endpoint security/EDR tooling; FreshService (or similar) for service management; automation and integration via n8n, Zapier, Workato, and scripting (Python, Bash); and security practice aligned to frameworks like ISO 27001. What ...

Maidenhead, United Kingdom, is seeking an Oracle Service Delivery Manager (SC Cleared) to own day-to-day live operations of a large Oracle Cloud service. You will manage incidents, changes and governance, working with Oracle Fusion consultants across HCM, ERP, and EPM to prioritise work and coordinate releases. ...

Capgemini UK is seeking a Change Manager to apply a predictive mindset to change and prevent disruptions. You will own service delivery during shifts, drive first-time change success, and escalate issues to protect service quality. In this hybrid role, you will work with the UKCC leadership ...

innovative and leading edge solutions that address the most important challenges that face the higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers. About the Role As a Change Manager, you will lead the human, cultural and organisational … aspects of AI transformation. You will work closely with delivery teams and client stakeholders to design and implement effective change strategies that increase adoption and ensure long-term success. Key Responsibilities Develop comprehensive change management strategies for AI implementation Conduct stakeholder analysis and create stakeholder engagement plans Design ...

## Senior Delivery ManagerApply: Skipton, England: Full time: Posted Today: JR3951## **Hours:**35 hours per week## **Closing Date:**Sun, 25 Oct 2026We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‐critical … real challenges as we build the tools that get things done for our members - quicker than you imagine.You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior ...

existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

Shape smarter, more resilient technology services at the heart of English football! The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping product service management across all our Product Teams. This is an exciting opportunity … someone who is passionate about investigating root causes and preventing disruptions to our service across our product lines within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional ...

business reviews Build and maintain executive relationships with customer C-level and senior IT leadership Qualifications 5-8+ years in IT operations, IT service management, IT strategy, or related enterprise IT leadership roles Demonstrated expertise in IT operating models, process redesign, and organisational change management Track record … initiatives and securing buy-in from IT executives and business stakeholders Ability to translate between technical IT language and business outcomes Experience with IT service delivery transformation or enterprise software platforms Strong problem-solving and systems-thinking skills; ability to map complex dependencies and workflows Excellent communication, presentation ...

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

work across Manchester, Stansted and East Midlands, you sit at the heart of the partnership between SITA and Manchester Airports Group (MAG), maintaining service delivery quality in a live, 24/7 operational environment. This is a dual role where you lead, develop and coordinate the local engineering … accountability and the single point of contact (SPOC) for significant incidents across the MAG estate, coordinating operational response, stakeholder communications, escalation activities and service restoration efforts from identification through to resolution and post-incident review. You operate as part of a dual-layer virtual incident management function, working closely ...

Investment Banking in London seeks an IT Service Delivery Operational Governance Manager (VP) to drive governance across ITIL practices and regulatory obligations. You will oversee operational resilience, governance reporting and assurance outputs for senior stakeholders while supporting the governance lead. Hybrid working is offered (London city/remote … . The role focuses on effective service management governance across complex financial services technology environments with a strong emphasis #J-18808-Ljbffr ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

Holdsworth Recruitment Ltd is seeking an IT Service Delivery Manager to lead an IT support team and improve how technology services are delivered across the business. You will oversee day-to-day service performance, support your team and work with colleagues to make IT services more effective. ...

Hamilton Barnes Associates Limited is seeking a Service Delivery Specialist to manage a portfolio of 15-20 CCaaS accounts, focusing on the NICE-CX1 platform. This client-facing role emphasizes building strong stakeholder relationships and proactive service delivery. The role involves coordinating with technical and operational teams ...

enabled operations. Reporting to the Operations Director, you will be responsible for building and leading a function that improves customer protection, enhances proactive service delivery and reduces repetitive manual work through automation. This is a strategic and hands‐on leadership role where you'll help shape the future … operational services while ensuring robust governance, security and service quality. You'll initially lead our Cyber Specialist, establish the foundations of our automation capability and support the growth of the team as Automation and NOC Engineers are recruited. Key responsibilities Lead and develop the Group's cyber security, monitoring ...

supporting materials Supporting new customer and partner onboarding Tracking orders, sales activity and outstanding actions through to completion Liaising with Sales, Operations, Finance and Service Delivery teams Helping ensure a smooth handover from sale through to service delivery and billing Maintaining sales trackers, reports and pipeline ...