26 to 50 of 552 Remote Service Delivery Jobs

Head of Service Delivery & Deputy to Director of ICT Location: Northallerton with Hybrid working arrangements Contract: Permanent. Contractually employed by North Yorkshire Police however will also support NYFRS Hours: Full Time Salary: LS1 £66,294-£73,674 Closing Date: 9am 25th November 2025 Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire … Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities. The Opportunity As Head of ICT and Service Delivery, you will act as Deputy to the Director of ICT and a key member of the ICT Senior Management Team (ICTSMT). You will be responsible for the design, development, and … implementation of a Service Management and Delivery strategy and roadmap, intrinsically linked to the priorities of policing and fire. You will lead a team of service management specialists to deliver secure, robust, effective, and user-friendly ICT support services that add real value to front-line police and fire operations. What You’ll Do Lead ICT service More ❯

Service Delivery Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (hybrid) Salary: Up to £55,000 Must be eligible for SC Clearance (UK resident for … creative, passionate, energetic, friendly peoplewe would love to hear from you. The role and what youll be getting up to on a day-to-day basis: As a Littlefish Service Delivery Manager, youll be the driving force behind the delivery of our contracted services to a portfolio of customers. Youll lead with confidence, build strategic relationships, and … ensure every service meets and exceeds expectations. Youll be the voice of Littlefish to our clientsensuring quality, satisfaction, and continual improvement. You will: Lead customer relationships and represent Littlefish with professionalism and passion Deliver services in line with SLAs and contractual obligations Drive improvements in customer satisfaction and Net Promoter Scores (NPS) Manage and mentor onsite engineering teams (where More ❯

A Leading Consultancy is seeking x5 Service Delivery Managers for their Manchester office, with hybrid working (2-3 days a week). Due to the nature of the role this position will require the successful candidate to undergo SC clearance and be a Sole UK National. As a Service Delivery Manager, you'll play a key … role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is an exciting opportunity to work with a global delivery account in a first-generation outsourcing environment, enabling transformational change and the rollout of best practices. If … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Build and maintain strong relationships with clients, acting as a trusted point of contact for service delivery and escalation. Implement and manage a service More ❯

IT Service Delivery Manager Newcastle – 4 days onsite/1 WFH 3 Month contract – INSIDE IR35 £400-£525 Per Day Umbrella One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on an IT Service Delivery Manager as part of their core IT Ops Function. You will be involved in running … a national team of regional engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle but there will be national travel required on occasion. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and … term relationships with IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service More ❯

Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead … and own the practice for such clients, aligning with Teceze’s service lines. Role essence: A hands-on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre-sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity … Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management More ❯

Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead … and own the practice for such clients, aligning with Teceze’s service lines. Role essence: A hands-on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre-sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity … Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management More ❯

Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead … and own the practice for such clients, aligning with Teceze’s service lines. Role essence: A hands-on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre-sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity … Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management More ❯

Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead … and own the practice for such clients, aligning with Teceze’s service lines. Role essence: A hands-on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre-sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity … Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management More ❯

Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead … and own the practice for such clients, aligning with Teceze’s service lines. Role essence: A hands-on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre-sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity … Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management More ❯

empowering its people to deliver first-class service. The Role: This is an excellent opportunity for a technically capable and people-focused professional to lead a dynamic 1st Line Service Desk team. The Service Delivery Team Leader will play a key role in ensuring client satisfaction, overseeing day-to-day operations, and driving efficiency through process improvement. … Working closely with senior colleagues, this individual will ensure the highest standards of service delivery and team performance. Key Responsibilities of the Service Delivery Team Leader: Lead, coach and develop a team of Service Desk Analysts to deliver outstanding technical support and meet SLAs. Oversee the logging, triage, and progression of all support tickets, ensuring … timely resolution and effective escalation where necessary. Monitor team performance, customer satisfaction (CSAT), and service metrics, driving continuous improvement in quality and efficiency. Collaborate with senior engineers and management to enhance processes, identify training needs, and maintain a culture of excellence and accountability. Requirements of the Service Delivery Team Leader: Proven experience in a service desk More ❯

empowering its people to deliver first-class service. The Role: This is an excellent opportunity for a technically capable and people-focused professional to lead a dynamic 1st Line Service Desk team. The Service Delivery Team Leader will play a key role in ensuring client satisfaction, overseeing day-to-day operations, and driving efficiency through process improvement. … Working closely with senior colleagues, this individual will ensure the highest standards of service delivery and team performance. Key Responsibilities of the Service Delivery Team Leader: Lead, coach and develop a team of Service Desk Analysts to deliver outstanding technical support and meet SLAs. Oversee the logging, triage, and progression of all support tickets, ensuring … timely resolution and effective escalation where necessary. Monitor team performance, customer satisfaction (CSAT), and service metrics, driving continuous improvement in quality and efficiency. Collaborate with senior engineers and management to enhance processes, identify training needs, and maintain a culture of excellence and accountability. Requirements of the Service Delivery Team Leader: Proven experience in a service desk More ❯

Service Delivery & Performance Manager - Doxford, SR3 3XP Arriv a is a lead in g Eu rop e an p as s e n ge r transp ort p artn e r, o p e ratin g in 11 coun tries a cros s th e U K an d E u rop e . T h e co … innovative, reliable and efficient IT services to support our business, we are currently transforming our IT Corporate Services Function and are now looking for a dynamic and collaborative IT Service Delivery & Performance Manager to join our newly established Service Management Team. The Service Delivery & Performance Manager will play a pivotal role in ensuring the delivery of high-quality IT services across the organisation. This role is responsible for managing service performance, negotiating and monitoring SLAs, driving continual improvement initiatives, and ensuring stakeholder satisfaction. The role supports the strategic goals of Arriva by aligning service delivery with business needs and industry best practices. To encourage collaboration, this role will be based out More ❯

Service Delivery & Performance Manager - Doxford, SR3 3XP Arriv a is a lead in g Eu rop e an p as s e n ge r transp ort p artn e r, o p e ratin g in 11 coun tries a cros s th e U K an d E u rop e . T h e co … innovative, reliable and efficient IT services to support our business, we are currently transforming our IT Corporate Services Function and are now looking for a dynamic and collaborative IT Service Delivery & Performance Manager to join our newly established Service Management Team. The Service Delivery & Performance Manager will play a pivotal role in ensuring the delivery of high-quality IT services across the organisation. This role is responsible for managing service performance, negotiating and monitoring SLAs, driving continual improvement initiatives, and ensuring stakeholder satisfaction. The role supports the strategic goals of Arriva by aligning service delivery with business needs and industry best practices. To encourage collaboration, this role will be based out More ❯

IT Service Delivery Technician Location : Axminster , Devon (Hybrid & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering … a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IST Support, supporting multiple sites and users. If remote support isn't suitable only then travel will be required. You … ll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site, remotely, and by phone, ensuring swift resolution of IT incidents. Manage, track, and close tickets in the company's IT service system, escalating More ❯

Role/Job Title : Senior Service Lead Work Location: London/Leiston (2 days) Other Working Conditions (Travel/On-call/Shifts) This is a hybrid role, and the candidate will need to travel to Leiston and London offices. Candidate should be SC cleared with Active SC validity of 3 months for transfer to complete. Prior onboarding checks … will be released. Candidate will need to travel to Gloucester or Warrington for in-person ID checks before the contract start date. The Role Join us as a Senior Service Lead and take ownership of ensuring our services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to … embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service delivery - this is your opportunity to make a difference. Your Responsibilities As a Senior Service Lead, you will champion your respective Business Unit's objectives, understand the key business More ❯

will be responsible for managing one of Iron Mountain's key operations including a major retailer from the food sector. In this role you will be responsible for managing service delivery, cost management, revenue enablement and people leadership across multiple facilities and multiple service functions. To monitor, measure and maintain IM regulations and processes, to deliver our … primary objective of total customer satisfaction through best in class service delivery in a safe working environment where the wellbeing of our colleagues, visitors, clients and suppliers is priority. Your role in our mission: Interface with customers in terms of day-to-day requirements and problems demonstrating our core values in every interaction. Oversee the maintenance of high … employee health and safety with understanding to the effect on the P&L Ensure relevant operating systems are used properly within the teams/sites, using KPIs to analyse service delivery performance, identify and implement improvements holding direct reports accountable for results. Manage against and contribute to annual operating budgets consistent with business strategy by controlling costs and More ❯

Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in … pushing through change, by identifying problems and coming up with solutions that improve the Service Desk function. Experience managing SLA's and monitoring KPI's is also essential & you will join an already established service desk team which offers hybrid working, so 3 days in the office, 2 days working from home. Essential Skills Required: Experience in managing … a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A good More ❯

Service Delivery Manager £550 to 650 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent Service Delivery Manager - Active Security Clearance Required Contract Inside IR35 (£550-£650 per day) Hybrid - 1 day per month on client site + quarterly 2-day planning events in Birmingham (mandatory) About the Role We are seeking an experienced Service Delivery Manager with active click apply for full job details More ❯

Join a Leading Semiconductor Company as a Service Delivery Manager ! We’re recruiting on behalf of a cutting-edge semiconductor client who is driving innovation in AI enablement across infrastructure, platforms, and business processes. This is a unique opportunity to lead service delivery for AI solutions in a fast-paced, forward-thinking environment. Contract Details Contract … Length: 6 months Daily Rate: £500 per day (inside IR35) Location: Cambridge (Hybrid – 3 days on-site per week) Start Date: ASAP Key Responsibilities Lead service readiness and delivery for AI tools and platforms. Coordinate release cycles, early life support, and post–go-live activities. Translate technical updates into clear, user-focused communications. Maintain enablement repositories and knowledge … sessions and awareness campaigns. Support internal reporting through adoption and performance data. Key Requirements Strong written and verbal communication skills; able to simplify complex technical concepts. Proven experience in service delivery, communications, or enablement within IT or enterprise environments. Familiarity with platforms such as SharePoint, Confluence, Jira, and ServiceNow. ITIL experience is essential. Understanding of AI tools and More ❯

Join a Leading Semiconductor Company as a Service Delivery Manager ! We’re recruiting on behalf of a cutting-edge semiconductor client who is driving innovation in AI enablement across infrastructure, platforms, and business processes. This is a unique opportunity to lead service delivery for AI solutions in a fast-paced, forward-thinking environment. Contract Details Contract … Length: 6 months Daily Rate: £500 per day (inside IR35) Location: Cambridge (Hybrid – 3 days on-site per week) Start Date: ASAP Key Responsibilities Lead service readiness and delivery for AI tools and platforms. Coordinate release cycles, early life support, and post–go-live activities. Translate technical updates into clear, user-focused communications. Maintain enablement repositories and knowledge … sessions and awareness campaigns. Support internal reporting through adoption and performance data. Key Requirements Strong written and verbal communication skills; able to simplify complex technical concepts. Proven experience in service delivery, communications, or enablement within IT or enterprise environments. Familiarity with platforms such as SharePoint, Confluence, Jira, and ServiceNow. ITIL experience is essential. Understanding of AI tools and More ❯

Were looking for a skilled Service Delivery Analyst - Security Operations to join a dynamic service delivery team. This role is ideal for someone with a strong background in IT service management anda knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value. Key Responsibilities: Act … as a liaison between the Security Operations Centre (SOC) and your customer portfolio Deliver regular Service Reviews , performance reporting, and client-facing updates Use ITSM tooling Report onweekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated Essential Skills & Experience: Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender) Strong knowledge of ITIL , Agile , and ITSM … best practices Excellent communication , reporting , and stakeholder management skills This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits Keywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling. More ❯

Looking for to work at the forefront of technology in one of the most modern ITSM environments globally? Look no further. This role bridges the gap between technical delivery and exceptional user experience, specifically with AI Enablement at the heart of what you do. You’ll orchestrate service readiness, lead enablement communications, and champion the voice of the … across our global teams. Location: Cambridge (Hybrid) Rate: £550 per day (inside) Immediate start available. Global fast paced environment. What You’ll Be Doing Own the end-to-end service delivery for AI tools and platforms, from release to adoption. Partner with Product, QA, and Ops to ensure seamless go-lives, early life support, and continuous improvement. Translate … Use data to tell the story, combining operational, technical, and engagement metrics to inform leadership and shape future releases. What You’ll Bring A passion for clarity, structure, and service excellence. Proven experience in service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience More ❯

Looking for to work at the forefront of technology in one of the most modern ITSM environments globally? Look no further. This role bridges the gap between technical delivery and exceptional user experience, specifically with AI Enablement at the heart of what you do. You’ll orchestrate service readiness, lead enablement communications, and champion the voice of the … across our global teams. Location: Cambridge (Hybrid) Rate: £550 per day (inside) Immediate start available. Global fast paced environment. What You’ll Be Doing Own the end-to-end service delivery for AI tools and platforms, from release to adoption. Partner with Product, QA, and Ops to ensure seamless go-lives, early life support, and continuous improvement. Translate … Use data to tell the story, combining operational, technical, and engagement metrics to inform leadership and shape future releases. What You’ll Bring A passion for clarity, structure, and service excellence. Proven experience in service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience More ❯

Looking for to work at the forefront of technology in one of the most modern ITSM environments globally? Look no further. This role bridges the gap between technical delivery and exceptional user experience, specifically with AI Enablement at the heart of what you do. You’ll orchestrate service readiness, lead enablement communications, and champion the voice of the … across our global teams. Location: Cambridge (Hybrid) Rate: £550 per day (inside) Immediate start available. Global fast paced environment. What You’ll Be Doing Own the end-to-end service delivery for AI tools and platforms, from release to adoption. Partner with Product, QA, and Ops to ensure seamless go-lives, early life support, and continuous improvement. Translate … Use data to tell the story, combining operational, technical, and engagement metrics to inform leadership and shape future releases. What You’ll Bring A passion for clarity, structure, and service excellence. Proven experience in service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience More ❯

experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. This role bridges the gap between technical delivery and exceptional user experience, specifically with AI Enablement at the heart of what you do. You'll orchestrate service readiness, lead enablement communications, and champion the voice of … across our global teams. Location: Cambridge (Hybrid) Rate: £550 per day (inside) Immediate start available. Global fast paced environment. What You'll Be Doing Own the end-to-end service delivery for AI tools and platforms, from release to adoption. Partner with Product, QA, and Ops to ensure seamless go-lives, early life support, and continuous improvement. Translate … Use data to tell the story, combining operational, technical, and engagement metrics to inform leadership and shape future releases. What You'll Bring A passion for clarity, structure, and service excellence. Proven experience in service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience More ❯