251 to 275 of 549 Remote Service Delivery Jobs

on both managing and developing relationships with these IT support vendors. There will also be an opportunity to work on various cyber secuirty projects. Responsibilities: Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement. Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. … Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives. Establish … effective monitoring, reporting, and KPI tracking for IT operations. Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption. Knowledge, Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server, SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in More ❯

on both managing and developing relationships with these IT support vendors. There will also be an opportunity to work on various cyber secuirty projects. Responsibilities: Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement. Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. … Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives. Establish … effective monitoring, reporting, and KPI tracking for IT operations. Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption. Knowledge, Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server, SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in More ❯

ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This … role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical More ❯

ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This … role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical More ❯

Splunk, and Nucleus Manage vulnerability management end-to-end, from scanning and prioritisation to remediation tracking Coordinate with third-party partners such as Blazeguard and CCX to ensure effective service delivery Oversee secure configuration, endpoint management, and patch compliance across hybrid environments including Azure and AWS Own the UK information security framework and assurance programs including ISO More ❯

managed IT services. Role Summary Job Title: Senior Network Infrastructure Engineer Location: Newcastle (Hybrid: approximately 2 days remote) Salary: Up to £50,000 As a Senior Network Infrastructure Engineer (Service Desk), you will support a range of environments - from older on-premises systems to modern cloud infrastructures. Working in a Managed Service Provider environment, you will resolve escalated … incidents, troubleshoot complex network and cloud connectivity issues, and help ensure reliable, secure service delivery to clients. Key technologies include traditional networking, virtualisation, and Azure cloud (including desktop virtualisation). Key Duties Act as escalation point for major or complex network & infrastructure incidents from the service desk. Support client environments that vary: legacy on-premises, hybrid, full … moving from older infrastructure to hybrid/cloud solutions. Keep up-to-date documentation for each client: network diagrams, baselines, change logs. Mentor and support first- and second-line service desk engineers, handling escalations. Qualifications & Background Bachelor's degree in IT, Computer Science or related field (or equivalent experience). 3-5 years' experience in network engineering or IT More ❯

career? Whether you're a senior technologist, legal operations expert, or innovation lead ready for your next step, this is your opportunity to shape the future of legal tech delivery at a forward-thinking firm. We're hiring a Head of Legal Technology & Innovation — a strategic, hands-on senior leader who will drive the adoption and optimisation of legal … business. You don't need to have held this exact title before. If you've led impactful tech initiatives, collaborated across teams, and have a vision for smarter legal service delivery, we want to hear from you. The firm operates a hybrid agile working policy allowing employees to work from home (or another UK location) for up to … of technology-based innovation across legal and support teams. Deliver training and change management programs for tech adoption. Technology Implementation & Adoption Serve as subject matter expert for key legal delivery tools including Relativity (e-disclosure), Luminance, Orbital Residential, Avail (AI tools), DocuSign (e-signature), and Bighand Matter Pricing and Profitability (legal budgeting). Lead integration, configuration, and customisation of More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

may be required. Key Responsibilities Design and implement modern IT infrastructure solutions with a focus on Azure , hybrid cloud, and Microsoft 365 ecosystems. Lead technical projects from planning to delivery, ensuring high-quality outcomes and customer satisfaction. Produce detailed technical documentation, diagrams, and project plans. Collaborate with clients to define IT roadmaps , provide expert guidance, and recommend future-state … solutions. Conduct infrastructure and cyber risk assessments; support Microsoft 365 adoption projects. Act as a senior escalation point for technical teams. Partner with Project Management and Service Delivery teams to ensure seamless delivery. Support pre-sales initiatives, including technical design, proposals, and solution validation. Drive innovation within the organisation’s Azure product portfolio and cloud services. Essential Skills More ❯

Lead to help diversify their client base across different government departments such as DWP, Home Office, MoD, etc. This role is ideal for a commercially minded senior/principal delivery consultant who combines strong technical delivery awareness in digital, data or technology services with excellent relationship-building skills, looking for a less utilisation-heavy role and more of … consultative approach and be used to selling outcomes (advisory, engineering, programmes of work) rather than off-the-shelf products. You will also scope bespoke solutions, co-create proposals with delivery teams, and set realistic expectations for delivery. This role is not about hard-sell tactics, we want someone who can act as a trusted advisor , building deep relationships and … shape data-driven consultancy solutions. Strategic Engagement: Position yourself as a credible, approachable advisor who navigates the political landscape with ease. Project Selling: Focus on consultancy teams and project delivery advisory work What We’re Looking For: Strong background in previous technical consulting (Data) and public sector expertise (this is a mandatory requirement) Established relationships within major government departments More ❯

Lead to help diversify their client base across different government departments such as DWP, Home Office, MoD, etc. This role is ideal for a commercially minded senior/principal delivery consultant who combines strong technical delivery awareness in digital, data or technology services with excellent relationship-building skills, looking for a less utilisation-heavy role and more of … consultative approach and be used to selling outcomes (advisory, engineering, programmes of work) rather than off-the-shelf products. You will also scope bespoke solutions, co-create proposals with delivery teams, and set realistic expectations for delivery. This role is not about hard-sell tactics, we want someone who can act as a trusted advisor , building deep relationships and … shape data-driven consultancy solutions. Strategic Engagement: Position yourself as a credible, approachable advisor who navigates the political landscape with ease. Project Selling: Focus on consultancy teams and project delivery advisory work What We’re Looking For: Strong background in previous technical consulting (Data) and public sector expertise (this is a mandatory requirement) Established relationships within major government departments More ❯

Lead to help diversify their client base across different government departments such as DWP, Home Office, MoD, etc. This role is ideal for a commercially minded senior/principal delivery consultant who combines strong technical delivery awareness in digital, data or technology services with excellent relationship-building skills, looking for a less utilisation-heavy role and more of … consultative approach and be used to selling outcomes (advisory, engineering, programmes of work) rather than off-the-shelf products. You will also scope bespoke solutions, co-create proposals with delivery teams, and set realistic expectations for delivery. This role is not about hard-sell tactics, we want someone who can act as a trusted advisor , building deep relationships and … shape data-driven consultancy solutions. Strategic Engagement: Position yourself as a credible, approachable advisor who navigates the political landscape with ease. Project Selling: Focus on consultancy teams and project delivery advisory work What We're Looking For: Strong background in previous technical consulting (Data) and public sector expertise (this is a mandatory requirement) Established relationships within major government departments More ❯

adoption of cutting-edge solutions across the United Kingdom. Working on complex engagements to supply best in class technology solutions across KPMG UK, this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported … a BAU roadmap of enhancements to our live products, aligned to our evolving business technology requirements. All deliveries are underpinned by security, risk, and compliance and supported by our Service Operations team. What will you be doing as a Product Owner - Microsoft Power Platform Lead point of contact for all activities relating to the successful use and operation of … with the technical team within Digital Labs to assess, configure, manage and implement new technologies and updates/changes Own and manage product roadmaps in collaboration with Digital Labs, Service Delivery, Strategy & Architecture, Security, Desktop, Facilities, and Global product teams Support delivery of product enhancements/upgrades and new solutions within KPMG's Programme and Project Management More ❯

adoption of cutting-edge solutions across the United Kingdom. Working on complex engagements to supply best in class technology solutions across KPMG UK, this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported … a BAU roadmap of enhancements to our live products, aligned to our evolving business technology requirements. All deliveries are underpinned by security, risk, and compliance and supported by our Service Operations team. What will you be doing as a Product Owner – Microsoft Power Platform Lead point of contact for all activities relating to the successful use and operation of … with the technical team within Digital Labs to assess, configure, manage and implement new technologies and updates/changes Own and manage product roadmaps in collaboration with Digital Labs, Service Delivery, Strategy & Architecture, Security, Desktop, Facilities, and Global product teams Support delivery of product enhancements/upgrades and new solutions within KPMG’s Programme and Project Management More ❯

adoption of cutting-edge solutions across the United Kingdom. Working on complex engagements to supply best in class technology solutions across KPMG UK, this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported … a BAU roadmap of enhancements to our live products, aligned to our evolving business technology requirements. All deliveries are underpinned by security, risk, and compliance and supported by our Service Operations team. What will you be doing as a Product Owner – Microsoft Power Platform Lead point of contact for all activities relating to the successful use and operation of … with the technical team within Digital Labs to assess, configure, manage and implement new technologies and updates/changes Own and manage product roadmaps in collaboration with Digital Labs, Service Delivery, Strategy & Architecture, Security, Desktop, Facilities, and Global product teams Support delivery of product enhancements/upgrades and new solutions within KPMG’s Programme and Project Management More ❯

adoption of cutting-edge solutions across the United Kingdom. Working on complex engagements to supply best in class technology solutions across KPMG UK, this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported … a BAU roadmap of enhancements to our live products, aligned to our evolving business technology requirements. All deliveries are underpinned by security, risk, and compliance and supported by our Service Operations team. What will you be doing as a Product Owner – Microsoft Power Platform Lead point of contact for all activities relating to the successful use and operation of … with the technical team within Digital Labs to assess, configure, manage and implement new technologies and updates/changes Own and manage product roadmaps in collaboration with Digital Labs, Service Delivery, Strategy & Architecture, Security, Desktop, Facilities, and Global product teams Support delivery of product enhancements/upgrades and new solutions within KPMG’s Programme and Project Management More ❯

that provides essential services to its community. As a medium-sized organisation, they are committed to leveraging technology to support their mission and deliver impactful results. Description Infrastructure Operations & Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam delivery infrastructure, results … Maintain operational standards and documentation across all IT infrastructure components. Coordinate infrastructure upgrades, patching, and capacity planning. Third-Party & Vendor Management Manage the relationship, performance, and contracts of technical service partners and SaaS vendors. Oversee the technical engagement of third-party Assessors involved in exam content development and systems access. Ensure supplier services meet SLAs and enable efficient delivery … knowledge of backup, DR, monitoring, and cloud security tooling. Excellent documentation, change control, and operational governance skills. Experience managing multi-cloud infrastructure environments, especially across Azure and AWS. Operational delivery and support of enterprise IT environments in a regulated or standards-based setting. Hands-on management of cloud components and services including Logic Apps, Function Apps, and Intune. Proven More ❯

that provides essential services to its community. As a medium-sized organisation, they are committed to leveraging technology to support their mission and deliver impactful results. Description Infrastructure Operations & Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam delivery infrastructure, results … Maintain operational standards and documentation across all IT infrastructure components. Coordinate infrastructure upgrades, patching, and capacity planning. Third-Party & Vendor Management Manage the relationship, performance, and contracts of technical service partners and SaaS vendors. Oversee the technical engagement of third-party Assessors involved in exam content development and systems access. Ensure supplier services meet SLAs and enable efficient delivery … knowledge of backup, DR, monitoring, and cloud security tooling. Excellent documentation, change control, and operational governance skills. Experience managing multi-cloud infrastructure environments, especially across Azure and AWS. Operational delivery and support of enterprise IT environments in a regulated or standards-based setting. Hands-on management of cloud components and services including Logic Apps, Function Apps, and Intune. Proven More ❯

technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

govern architecture decisions Deliver scalable, secure solutions aligned with business needs Provide technical assurance of third-party designs Support governance, cyber resilience, and cloud optimisation Champion modern, product-based service delivery Essential Requirements Proven solution architecture experience with a strong technical assurance track record Expert knowledge of Azure, Microsoft Fabric, Power Platform, and integration standards Experience with architectural More ❯