251 to 270 of 270 Remote/Hybrid Service Delivery Jobs

outsourcing, and Centres of Excellence (CoEs), with a focus on embedding AI and automation to improve efficiency and employee experience. Supporting the identification and delivery of AI and automation use cases across the employee lifecycle—working with platforms such as ServiceNow, Google Co Pilot, Microsoft Power Platform, and other … intelligent tools to enhance service delivery. Applying data and analytics to workforce planning, organisational design, and performance measurement—using benchmarking and scenario modelling to inform recommendations. Collaborating with stakeholders across HR and GBS functions to support change initiatives, facilitate workshops, and contribute to stakeholder engagement and adoption efforts. Delivering ...

Governance Lead! Are you passionate about data and its power to transform organizations? Do you thrive in a collaborative environment where exceptional customer service is at the heart of everything? If so, we have the perfect opportunity for you! Position : Data Quality and Governance Lead Contract Type : Permanent Working … governance across the organisation. Your leadership will ensure compliance with standards and regulations while enhancing their analytics capabilities to drive better decision-making and service delivery. Key Responsibilities Lead and manage projects focused on improving data quality and governance, aligning with strategic goals. Define and implement a robust data ...

Location - London Hybrid Clearance - UK clearance required We are seeking a strong strategic delivery and supplier relationship leader with deep commercial expertise to oversee the performance of a portfolio of partners supporting a flagship, multi-supplier BPO engagement for a key client. The BPO scope is HR, encompassing comprehensive … ensuring client outcomes, maximizing financial results, and strengthening long-term account value. The position serves as the primary interface between partners, internal delivery leadership, and senior client stakeholders. Success is defined by sustained delivery excellence, margin optimization, risk mitigation, and measurable improvements in client satisfaction and partner effectiveness. ...

analysis while supporting ongoing system improvements, releases, and change initiatives. Youll also play a key role in coaching colleagues, shaping processes, and ensuring the delivery of a high-quality, customer-focused HR systems service. Key Responsibilities Act as a senior escalation point for complex SuccessFactors issues, resolving problems through … Maintain and update end-to-end process documentation and system knowledge libraries. Coach and support colleagues to improve technical capability and ensure high-quality service delivery. Contribute to projects and continuous improvement initiatives across People Services systems. Key Requirements Strong hands-on experience with SAP SuccessFactors Employee Central , including ...

seeking a highly analytical Operations Data Analyst to unlock the value of this data and provide insights that improve productivity, cost control and service delivery. The Role The successful candidate will analyse operational, repairs and financial data to produce meaningful insights for senior management. The role will focus … productivity trends (jobs per operative per day/week) Tracking material usage and spend by trade and individual operatives Identifying repeat repairs and potential service inefficiencies Producing performance dashboards for operational teams Supporting management with commercial and operational decision making Example Analysis Projects Identify jobs completed per operative ...

working week. This is a fixed term contract opportunity for 18 months. Are you passionate about unlocking the power of data to drive public service innovation? Surrey County Council is seeking a skilled and motivated Data Engineer to join our Data Analytics Centre of Excellence - a dynamic team … based in Woodhatch Place, Reigate and offers hybrid working. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related ...

sites as required across the UK. Daily Rate (InsideIR35): Contact Me Overview We are supporting a public sector programme focused on building ESM (Enterprise Service Management) capability and delivering/operating critical network services, including a mobile network environment supporting emergency services locations. The environment is heavily centred around … engagement (the client does not offer permanent positions to contractors). Role Summary You will join a large network team providing technical direction and delivery oversight across on-prem data centre networking and associated secure connectivity. Key Responsibilities Lead and support a team of network engineers delivering secure network ...

Global Head of Learning Systems & Operations is a senior leadership role accountable for shaping, governing, and optimising Hays’ global learning technology ecosystem and operational delivery model. This role ensures that learning systems, digital platforms, and global learning operations deliver measurable value, support business performance, and enable a consistent, high … deploy 80% global content with structured regional tailoring of 20%. The role will ensure that Hays has global processes, systems and digital content delivery that is scalable, consistent, and aligned with the new Global Experience team priorities. They will partner closely with the Technology and Procurement teams, Global ...

stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and Xtravirt Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline … focused portfolio of existing customers, dormant and emerging growth accounts. Understand customer environments, priorities, stakeholders, challenges and roadmaps. Identify whitespace, growth opportunities and potential service expansion. Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders. Opportunity Development and Sales Execution Create qualified opportunities through proactive customer engagement ...

Install and configure test versions of software and perform quality checks Support live system installations, upgrades, and post-deployment checks Perform routine system and service monitoring checks Identify and report areas of concern for further investigation Provide assistance with internal IT infrastructure and liaise with external suppliers where required … local government organisations for more than 20 years.The company places strong emphasis on working closely with its clients. From the initial stages through to delivery, Stopford collaborates with authorities to understand their specific needs and create scalable, cost-effective solutions. These systems are designed to improve and modernise service ...

high-quality delivery. Provide guidance and support to centres and internal teams, and ensure clear, timely reporting and communication across all QA activity. Development, Delivery and Continuous Improvement Contribute to qualification development, business growth, and centre engagement. Lead CPD, standardisation, QA events, and continuous improvement activity, and represent … organisation where required to support quality, compliance, and service delivery. To apply for the Quality Assurance Manager role based in Rotherham, please send a copy of your CV along with a short covering note outlining your relevant experience and suitability for the role, using the apply button provided. ...

critical for driving platform improvements, managing vendor relationships, and ensuring the system meets both current and future business needs. Key Responsibilities: Lead the delivery of IFS updates, patches, and system enhancements, ensuring stability and performance. Manage the Continuous Improvement pipeline, prioritising and delivering changes that align with business objectives. … Asset Management modules. Proven success in managing system updates and supporting Continuous Improvement initiatives. Skilled in vendor selection and performance management, ensuring high-quality service delivery. Background in coordinating development, testing, and secure system integration. Strong communication and stakeholder engagement abilities, with experience working across business and IT teams. ...

critical for driving platform improvements, managing vendor relationships, and ensuring the system meets both current and future business needs. Key Responsibilities: Lead the delivery of IFS updates, patches, and system enhancements, ensuring stability and performance. Manage the Continuous Improvement pipeline, prioritising and delivering changes that align with business objectives. … Asset Management modules. Proven success in managing system updates and supporting Continuous Improvement initiatives. Skilled in vendor selection and performance management, ensuring high-quality service delivery. Background in coordinating development, testing, and secure system integration. Strong communication and stakeholder engagement abilities, with experience working across business and IT teams. ...

that turns ideas into impactful digital services. - As an Applications Development Manager in Technology, you might get the chance to lead the design and delivery of automated, scalable application services that meet user needs. - As an Applications Development Manager in Technology, you might get the chance to manage … expertise: Practical experience with DevOps tools and techniques, CI/CD pipelines, and modern application development using .NET, D365, Power Platform, and Azure services. - Delivery track record: Designing, building, and maintaining secure, scalable applications, including experience with modern web frameworks such as React or Angular. Compliance To progress your ...

www.TheTechRecruiter.ai are delighted to have partnered with a fast-growing Managed Security Service Provider (MSSP) specialising in Microsoft Security solutions, who help organisations strengthen their cyber resilience and maximise value from their Microsoft investments. We are looking for a Sales Account Manager to own and grow a portfolio … contact for customer escalations, ensuring issues and complaints are resolved promptly and professionally. Work cross-functionally with internal teams to ensure consistent, high-quality service delivery. Gather customer feedback and advocate for improvements that enhance the overall customer experience. Key Skills & Experience Proven experience in an account management ...

🚨 We’re Hiring: Major Incident Manager | Belfast | £60,000 + Benefits 🚨 Are you the person who stays calm when everything else is on fire? 🔥 Can you take control of high-pressure IT incidents, bring order ...

level assignment where you will act as a true partner to the business, safeguarding critical institutional knowledge and defining the future of our global service delivery. The Impact You’ll Make This mission involves the comprehensive decommissioning of the IT function of a pharmaceutical subsidiary and the subsequent transfer … will take ownership of include: Comprehensive KT Plans: Rapidly capturing, documenting, and prioritising critical expertise from US team members before they exit the business. Service Definition & Design: Specifically defining the "To-Be" service state, creating well-defined service descriptions, and drafting Runbooks for the EMEA IT delivery ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...

leading data consultancy is seeking a Manager in Consulting to oversee client engagements and delivery teams. You will enhance project outcomes, drive client relationships, and focus on excellence in service delivery. The ideal candidate has over 5 years of relevant experience, excels in communication, and is capable ...

revenue insights and performance reports to executive leadership. Build client‐facing analytics dashboards used for operational reviews and strategic decision‐making. RevOps Consulting & Client Delivery Conduct RevOps assessments and CRM audits for client organizations. Design and implement HubSpot and CRM infrastructure including automation, integrations, and reporting. Operate … senior RevOps advisor in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy. Develop playbooks and frameworks that enable RevOps delivery to scale. Systems Integration & Automation Build and manage automation workflows using n8n or equivalent integration tools . Connect CRM systems with outbound tools, enrichment platforms ...