Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PSR Limited
Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and … and operational resilience specialists to help shape the regulators' joint oversight approach for Critical Third Parties (CTPs) and their services supporting the financial sector Contribute to the preparation and delivery of departmental engagements with a broad range of stakeholders, including HM Treasury, the Bank of England, PRA, National Cyber Security Centre and I nternational counterparts Assess CTPs' compliance against … strategy, doing thematic reviews, preparing meeting agendas and drafting internal briefings Participate in discussions with senior leaders from CTPs (e.g. CISOs, CIOs, COOs) focused on the resilience of their servicedelivery What will you get from the role? This role provides a meaningful opportunity to support the Department's strategic commitment to reducing operational disruption across financial services More ❯
analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance servicedelivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Pontoon
analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real … to timelines. Monitor and manage events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance servicedelivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on … support and guidance. Collaborate with network providers to facilitate SIM changes required for migrations. The Secret Sauce (Key Experience & Skills): Experience: A minimum of 1 year in a Customer Service or Telco administration role, ideally with exposure to complex customer procedures within a service desk environment. Customer Focus: Proven ability to support customer requirements effectively using omnichannel CRM More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Change Team, owning and leading on a variety of change tasks and projects. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco products, be an expert on Network topology and a desire to learn (if required) additional complementary technologies. The Normal Change Network Engineer will work alone and … Nexus 9300 series and Catalyst switches Excellent communications skills, organisational skills and independent and autonomous working Have the ability to tackle complex problems and incidents Experience in ITIL ICT servicedelivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment YOU MIGHT ALSO HAVE … on delivering value to customers; * Possess excellent communication skills, ideally able to communicate technical issues to less technical staff and managers; * Have experience in providing support to others, including Service Desk Analysts and Second Line Engineers; * Proactive working attitude; * Have experience of producing and updating technical documentation to a high standard; Occasional travel to other Leidos and customer sites More ❯
North London, London, England, United Kingdom Hybrid / WFH Options
Morgan Hunt Recruitment
following areas: server virtualisation (Hyper-V), Microsoft Active Directory, Microsoft Office 365 administration, Microsoft Windows and Linux operating systems, Veeam backups, and Microsoft Intune/SCCM. Experience of ITIL servicedelivery, Cisco networking, Apple Mac operating systems, Adobe Creative Cloud, Microsoft SharePoint, OneDrive and Teams administration, G Suite administration would be desirable.If you are successful- you must be More ❯
Competence (CoC) for product testing, validation, and homologation, coordinating central and satellite labs Foster strong partnerships with Product Management, Quality, Manufacturing, and Supply Chain to ensure seamless execution and delivery Lead talent acquisition, mentoring, and capability development while promoting global collaboration and best practice dissemination What do we want to know about you? Bachelor's degree in Mechanical, Electrical … degree preferred) Extensive engineering experience in global leadership roles Proven track record in the railway or energy sector, preferably with experience in safety-critical systems Demonstrated expertise in engineering delivery, PLM implementation, and cost engineering Working knowledge of cybersecurity standards (e.g., IEC 62443) Proficiency in communication protocols (CAN, RS-485, Modbus, Ethernet/IP, IEC 61850) Strong understanding of … Us page are rooted in innovation, collaboration, inclusiveness, and continuous improvement to solve our customers' toughest challenges. Whether your talents lie in digital solution development, next-gen manufacturing, advanced servicedelivery, or the spectrum of business functions that support them, Wabtec literally has a world of opportunity for you across our global network. Our employees are the architects More ❯
Columbia, Maryland, United States Hybrid / WFH Options
HII Mission Technologies
Job Responsibilities Assist in customer meetings, trade shows, conferences with public speaking on company capabilities. Responsible for numerous aspects of the contract to include program execution, meeting or exceeding delivery objectives and milestones, and outstanding cost performance. Responsible for formulating and enforcing work standards, developing and executing project schedules, reviewing work discrepancies, supervising personnel and communicating policies, procedures, and … training, and direction to staff; and serves as the single point of contact for all customer issues or concerns. Accountable for meeting contractual performance criteria and due dates during servicedelivery, and successful overall project completion. Other duties as assigned. Minimum Qualifications Security Clearance - Ability to obtain a Secret level security clearance; U.S. Citizenship required. Can also consider More ❯
it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents … recommendations on new features/functionality/technologies that could be used to improve effectiveness, efficiency and user experience Support/provide input to develop the HR technology systems, service road map, change control processes and incident management frameworks Provide technical content to support the development of materials to effectively train end-users on how to use the HR … year+ experience as a developer in implementing and managing Core HCM/HRIS (specifically Workday) platforms and other systems across the employee lifecycle - such as L&D, Talent Acquisition, ServiceDelivery, and compensation management platforms. 1+ years of proven experience in software development with a proven track record delivering high quality software Familiarity with compliance regulations and data More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
apps, enforcing security, and keeping things compliant Logging and resolving tickets, escalating where needed, and keeping users in the loop Contributing to internal documentation and identifying ways to improve servicedelivery What you’ll bring to the table: Previous experience in a 1st or 2nd line support role (MSP experience a bonus) Confident with Microsoft 365 and Azure More ❯
of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our … and market-specific compliance . Key Responsibilities Define and own the product strategy and roadmap for the CorpSec product suite. Automate 100% of non-complex CorpSec workflows to streamline service delivery. Ensure regulatory compliance and data accuracy across SG, HK, AU, and UK. Collaborate with legal, engineering, and operations teams to build scalable products. Drive on-time compliance with … corpsec filings for all clients. Monitor and improve client satisfaction (CSAT) and internal eNPS. Regularly gather feedback from delivery teams and clients to iterate and improve. Align platform databases with local regulatory frameworks for 99.9%+ data integrity . Work closely with founders and stakeholders to champion product innovation. Ideal Candidate 6+ years of Product Management experience , ideally in More ❯
Spalding, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Bakkavor
highly desirable. Working knowledge of core finance processes - Order-To-Cash (O2C), Procure-To-Pay(P2P), and Record-To-Report (R2R)Strong written and verbal communication skills, an excellent servicedelivery attitude, attention to detail, proficiency of the use of Microsoft Office products and the ability to manage time effectively to meet tight deadlines whilst managing multiple tasks … purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salaryPrivate Medical Insurance (after 5 years service) Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯
delivering innovative software that empowers energy and water utilities to engage better with their customers. Function: The Business Consultant will work for the customer, and the Itineris project and servicedelivery teams and will be responsible for the successful of the UMAX solution by ensuring customers’ needs are managed, from a business and market regulations perspective . The More ❯
Arlington, Virginia, United States Hybrid / WFH Options
Koniag Government Services
and drive efficiencies for acquisitions. Designs and updates schedules and product roadmaps. Defines test and evaluation criteria, measures of effectiveness, and threshold/objectives for assessing capability maturity and delivery against cost, schedule, and performance. Leads data collection and analysis to be able to provide leadership insight to upcoming contract competitive actions, exercising contract options for existing contract vehicles … Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯
East London, London, United Kingdom Hybrid / WFH Options
Flexicruit Limited
Hybrid (Visit to the offices twice a month) Salary: £60,000/Depending on experience Kamro is partnering with a cutting-edge legal scale-up that is transforming the delivery of legal services. With a strong focus on legal technology, flexibility, and practical, real-world solutions, this is a unique opportunity to join a progressive company reshaping the future … Legal. Hybrid and flexible working arrangements. Direct influence on the evolution of a cutting-edge platform used by leading legal professionals. The opportunity to shape the future of legal service delivery. More ❯
Ensure effective and efficient use of tools and systems across teams through training andadherence to best practices Global Team Management & Development Oversee global ad operations teams to ensure exceptional servicedelivery and on-timeexecution across all markets. Establish and refine processes, training, and operational parameters to meet business unitrequirements. Ensure timely onboarding and comprehensive training for new hires More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Ecolab Deutschland GmbH
About Ecolab Healthcare: Discover the combined impact of cutting-edge technology, real-time information, personally delivered service and best-practice training. Ecolab Healthcare delivers infection prevention solutions to ensure healthy environments for patients and healthcare providers. We provide solutions from hand and skin hygiene to patient and operating room environmental hygiene, leading to improved outcomes, operating efficiencies and increased … patient satisfaction. Ecolab - Bioquell's Rapid Bio-Decontamination Service ("RBDS") - A service operated by highly trained engineers giving customers the ability to decontaminate any room or building. Originally focused in the pharmaceutical market, this technology is now used in biotechnology, biomedical, bio-defence, military and, of course, healthcare where it is used to eradicate "superbugs" from hospitals. With … ensure the continuation of excellent customer service. Joining the team as an RBDS Technician you will be given full and extensive training on all aspects of our equipment and service ensuring that you are capable of delivering the decontamination service to our high standards (both of safety and customer service). Upon completion of the training period More ❯
our non-functional testing specialist team, collaborating closely with your team and overseeing the testing process. This role offers the chance to explore new tools and approaches to improve service delivery. Companies House offers a flexible, welcoming culture that promotes work-life balance and wellbeing. Benefits include flexible working with no core hours, 30 days annual leave, 8 bank … holidays, 1 privilege day, and enrollment in the Civil Service Pension scheme with an average contribution rate of 28%. We consider both full-time and part-time working patterns, with part-time roles requiring a minimum of 30 hours per week over 4 or 5 days. Please note : Companies House cannot offer Visa sponsorship. A Security Check (SC … DSL or Rest Assured, Git, SAST/DAST tools, IaC scanning tools, threat modelling, OWASP Top 10 testing approaches. Behaviours Assessment will include: Making Effective Decisions Managing a Quality Service Working Together Seeing the Big Picture Technical skills Further technical skills will be assessed during the selection process. More ❯
Trowbridge, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Wiltshire College & University Centre
business needs. Develop & Maintain Services: Create new applications and ensure existing services meet evolving needs. Leverage New Technologies: Integrate new digital tools to improve data analysis and security. Customer Service: Provide proactive support to enhance service delivery. Leadership & Supervision: Lead Team: Set targets, monitor performance, and support team development. Manage Resources: Deploy staff and resources efficiently to meet … innovation and supporting strategic decision-making. Join a forward-thinking team committed to continuous growth and development. Developer Analyst Lead - Benefits: Competitive salary 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with More ❯
automation workflows, and network security solutions. Drive critical network and IT automation through software development and first-party tooling to optimize network operations, streamline infrastructure management, and enhance IT service delivery. Leverage modern Infrastructure-as-Code (IaC) methodologies and GitOps-driven automation to orchestrate network infrastructure, enforce configuration consistency, and scale IT workflows efficiently. Build and maintain CI/… initiatives with Zero Trust principles and compliance frameworks. Implement role-based access controls (RBAC) and mitigate security risks through automated policies. Work cross-functionally to identify areas for IT service improvement and implement self-service solutions. Manage multiple projects and initiatives, ensuring efficiency and alignment with business objectives. You may be a fit for this role if you More ❯
Create and deliver presentations for webinars, executive briefings and other client-facing events. Build credibility as a defense market expert representing Gartner Research and Advisory Deliver outstanding sales and service support to retain and grow the Gartner business. Actively participate in ideation and research community discussions and collaborate effectively with colleagues across our research community. Identify research process improvements … or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members What You’ll Need Bachelor's degree or equivalent experience; Graduate degree preferred 12+ years of relevant IT and/or program executive leadership working for or with an EMEA or NATO … the strategic and operational challenges facing defense leaders within and across military domains (i.e., land, sea, air, space, cyber) Experience in defense operating in joint and/or combined service organizations Extensive Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver More ❯
Camberley, Surrey, United Kingdom Hybrid / WFH Options
North SP Group Limited
packages. Purpose : The purpose of this document is to explain the roles and responsibilities of the Client Services Project Manager (Contract) Roles and Responsibilities : Work closely with the Client Delivery Executives (CDE's) for new and existing clients to capture their requirements for all fit out works and general requests associated within their area of responsibility (AOR) Project Initiation … formulation. Update Client Fit out Schedule. Produce a high level project plan. Update Supplier Portals if applicable. Project Commencement: Review Project Requirements Raise Purchase Orders to Suppliers and confirm delivery Timescales. Production of design documentation as required for Internal and Client approval. Create a Scope of works and issue to supplier. Confirm Resource requirements and availability. Create a detailed More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Click
governance documentation to ensure policies and standards are current and effective. Proactively identify and communicate any issues or risks that could impact IdAM operations, ensuring resilience and reliability in service delivery. What We're Looking For: Strong written and verbal communication skills across all levels. Excellent attention to detail and organisational skills. Ability to work effectively in a small More ❯
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Tameside Metropolitan Borough Council
digital services to our residents. We are looking for a talented, creative and experienced Senior Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯