276 to 300 of 649 Remote/Hybrid Service Delivery Jobs

point for unresolved technical issues, coordinating with platform data teams as needed Monitor support queue performance and ensure timely resolution in line with agreed service levels Maintain and enforce support procedures, runbooks, and escalation protocols for the team. Stakeholder Engagement and Service Delivery Collaborate with internal stakeholders … platform data teams, data engineering, analytics, and business functions to identify data services requirements and resolve recurring issues. Engage with vendors to support data delivery needs and manage expectations around service performance. Provide regular status reporting on team activities, system performance, issue trends, and service quality metrics. ...

team within the Digital Services department of The Christie. Our Tech Bar team is well established, friendly support team who deal with around 4500 service requests a month. The post holder will provide 2nd Line Technical Support, resolving complex IT incidents and requests remotely and on-site when required. … role. This role requires a combination of technical ability, customer care skills, and business awareness. The post holder will be required to respond to service desk tickets, deal with walk-ins and log incidents and service requests. The post holder will work as a part ...

between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment. Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies. Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required. You will … demonstrate some of the following: Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations. Business analysis experience within system implementation, transformation or delivery-focused programmes. Experience within governance, service management or operational transformation environments. ...

Location Huntingdon UK Clearance High DV Developed Vetting Job Summary IT Asset Manager is an integral member of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets within the service for Leidos customers. The Asset Manager will be responsible for all IT assets, documentation … diligence activities, interfacing with other departments to maintain alignment and resolve issues and managing key IT asset resources. Reporting into the Service Delivery Manager (SDM) and ITAM Team lead to ensure the HAM service model is fit for operational purpose, support and management (maintainable and adaptable ...

Observability Manager is responsible for enabling deep, end-to-end visibility of IT services to support effective Incident, Major Incident, Problem, Change, and Service Improvement practices. Responsibilities: Define and lead the observability strategy, standards, and roadmap across infrastructure, applications, and services. Deliver scalable observability solutions using metrics, logs, traces … events to improve service visibility and performance. Enable proactive monitoring, predictive alerting, and faster incident detection, diagnosis, and resolution. Support Major Incident and Problem Management through real-time insights and evidence-based root cause analysis. Use observability data to drive service improvement, automation, and shift-left opportunities. ...

Position Summary A leading managed service provider is seeking experienced 3rd Line IP Network Support Engineers to join its London-based operations team. This hybrid role offers the opportunity to support and maintain complex enterprise and service provider network infrastructures while serving as a senior escalation point … critical network incidents and service requests. Successful candidates will work across multi-vendor environments including Cisco, Juniper, Fortinet, and Meraki technologies. Detailed Job Description As a 3rd Line IP Network Support Engineer, you will provide advanced technical support and operational expertise across LAN, WAN, SD-WAN, managed firewall ...

come join the Broadridge team. Signal’s Change Management team supports both strategic client change initiatives and the transformation of our managed service capability. We’re seeking experienced Change Project Managers to deliver complex, often technical projects using Agile methods — ensuring high-quality, profitable outcomes for clients … business. Key Focus Areas Service Delivery – Manage end-to-end project delivery to agreed quality, cost, and timeline standards. Profitability – Ensure commercial success through accurate scoping, quoting, forecasting, and financial. Quality – Define success measures, manage risks and issues, and embed best practice in line with ISO standards. ...

Version 1 is seeking an experienced ITSM Manager to supervise the ASPIRE Global Service Centre’s service delivery, governance, and continual improvement across incident, problem, change, and knowledge management. You will drive ITIL-aligned practices, mentor service desk teams, and collaborate with multi‐vendor IT estates … maintain high service performance. The role focuses on compliance, risk management, and proactive improvements, with a strong emphasis on ServiceNow operations and security #J-18808-Ljbffr ...

complex incidents, you will take ownership of the end-to-end device lifecycle, Google Workspace administration, Audio Visual (AV) infrastructure, and our Jira Service Management platform. This is a highly visible, hands-on role where you will support a mixed OS estate, automate repetitive tasks, and partner closely with … Workspace and SSO/Identity platforms, including security controls, JML processes, and least-privilege access. ITSM & Atlassian: Hands-on experience configuring and managing Jira Service Management (JSM), Jira Software, and Confluence. AV & Meeting Room Support: Confident in managing and troubleshooting AV hardware and collaboration tools (Google Meet, Zoom, Teams ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. Top-tier Oracle … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organizations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around … Services, you will own the P&L and the book of business for a portfolio of client engagements worth $3–5M, deciding how the delivery organization is resourced, priced, and run to protect a healthy margin. You will lead a team of consultants, business analysts, and project managers delivering ...

high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organizations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around … Services, you will own the P&L and the book of business for a portfolio of client engagements worth $3–5M, deciding how the delivery organization is resourced, priced, and run to protect a healthy margin. You will lead a team of consultants, business analysts, and project managers delivering ...

high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organizations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around … Services, you will own the P&L and the book of business for a portfolio of client engagements worth $3–5M, deciding how the delivery organization is resourced, priced, and run to protect a healthy margin. You will lead a team of consultants, business analysts, and project managers delivering ...

operations for approximately 80 users. As the principal person responsible for day-to-day IT operations, they will take ownership of incidents and service requests across the support lifecycle rather than operating solely as an escalation resource. This is a broad, senior analyst role for someone who is technically … coordinate external technology suppliers where specialist expertise is needed. Alongside business-as-usual responsibilities, the role will support and deliver smaller technology projects and service improvements. By keeping FAIRR’s technology secure, reliable and easy to use, the role enables colleagues to focus on delivering FAIRR’s mission with ...

Description About the Role As an Electrical Service Engineer within NOV's UK Aftermarket Service team, you will support the service, repair, inspection, installation and commissioning of NOV equipment at offshore and onshore customer locations worldwide. This is a home-based role within mainland UK with extensive … systems and variable frequency drives (VFDs). Depending on the work scope, you may work independently at customer locations or alongside mechanical and other Service Engineers as part of a multidisciplinary team. The role is highly customer-facing and requires a strong commitment to safety, quality and professional customer ...

scheme plus much more The role in a nutshell: Lead and manage the UK focused IT functions within TFSUK, including Governance, Projects/Change Delivery & Operations. The Department: Business Technology Solutions (BTS) comprises around 50 heads delivering IT Services to TFS UK, Kinto UK and other sister companies … manages the infrastructure for Kinto UK as well as providing Cyber Security services across the Europe & Africa Region. This role is focused on the delivery and running of the IT Services for TFSUK’s Domestic Business. The Role: Partnering with the Head of BTS & InfoSec to jointly lead ...

written communications, providing timely updates, managing expectations, and maintaining confidence throughout the investigation and resolution process; Issue Triage & Prioritization: Assess incoming incidents, defects, service requests, and enhancement requests, ensuring accurate categorization, prioritization, and routing in line with established processes and service levels; Investigation & Analysis: Conduct initial investigations into … commitments are met; Customer Advocacy: Champion the voice of the customer internally by ensuring customer concerns, business impacts, and priorities are clearly communicated to delivery and development teams; Ticket Tracking & Governance: Maintain accurate records of customer issues, actions, decisions, and progress updates within approved systems, ensuring transparency throughout ...

industry best practice, you will help customers solve complex security challenges across cloud, data, identity, and AI domains. You will collaborate closely with sales, service delivery, engineering, and Microsoft teams to create secure outcomes that enable business growth while managing risk. This role offers the opportunity to work … requirements to best-in-class implementations, selecting the most appropriate solutions, and evaluating non-functional attributes such as security, usability, portability and stability. Customer Delivery, Architecture & Technical Specialisms Take part in customer engagements across the full project lifecycle, performing discovery, analysis, design, build, test and deployment of Microsoft security ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Working Group, act as the organisation's AI subject matter expert, and help business teams identify opportunities to improve productivity, efficiency and service delivery through the use of AI and automation technologies. As a regulated business and member of the Royal Institution of Chartered Surveyors (RICS), the responsible … birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days ...