301 to 325 of 649 Remote/Hybrid Service Delivery Jobs

Senior Service Designer: Public Sector & Hybrid Delivery

Location
Greater London, England, United Kingdom
Netcompany is hiring a Senior Service Designer to deliver high-profile digital products and services for major UK clients, including public sector organisations. You will work across user, technical and business operations, shaping end-to-end service delivery and strategy. You will lead design workshops, create service ...

Senior EUC Technician

Hiring Organisation
Odevo UK
Location
Channel Isles, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
with digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UKs IT Shared Service team and make a meaningful difference across our UK operating companies. Were looking for an experienced Senior EUC Support Technician to deliver excellent support. … Reporting to the Service Delivery Manager, youll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory ...

Senior EUC Technician

Location
London, United Kingdom
digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UK's IT Shared Service team and make a meaningful difference across our UK operating companies. We're looking for an experienced Senior EUC Support Technician to deliver excellent … support. Reporting to the Service Delivery Manager, you'll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server ...

Senior EUC Technician

Hiring Organisation
Odevo UK
Location
Normanton, West Yorkshire, UK
description, and then click on Apply. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UK's IT Shared Service team and make a meaningful difference across our UK operating companies. We're looking for an experienced Senior EUC Support Technician to deliver excellent … support. Reporting to the Service Delivery Manager, you'll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server ...

Change Lead / Change & Adoption Lead

Hiring Organisation
Hays Technology
Location
City of London, London, United Kingdom
Employment Type
Contract
Contract Rate
£650/day £650 per day INSIDE
communications. Conduct readiness assessments, identify adoption barriers and establish adoption plans and measures. Embed Change & Adoption into transformation, discovery and mobilisation. Coordinate engagement with Service Delivery Managers and operational stakeholders. Support service transition, including transition readiness, risks, dependencies and service landing. Provide governance, RAID management, executive … Provide leadership insight into organisational impacts, readiness and adoption. Link adoption activities and measures to benefits realisation. Maintain a visible backlog, manage commitments and delivery dates, and escalate slippage early. Identify and track dependencies, owners and associated risks. Proactively escalate risks, recommend mitigations and track actions through to resolution. ...

Cyber Services Advisor

Location
Greater London, England, United Kingdom
Cyber Insights & Analytics team to coordinate activities, share expertise and contribute to the ongoing development of Canopius' proactive cyber services offering. Cybersecurity advisory and service delivery Lead the delivery of assigned cybersecurity advisory engagements for policyholders, working independently where appropriate and collaborating with the wider team … production of threat intelligence data and analysis, to then communicate relevant risk insights and practical recommendations to clients and underwriters. Support the development and delivery of sector-specific threat intelligence reports, cyber risk briefings, webinars and thought leadership. Communicate the implications of emerging threats and significant cyber incidents, including ...

3rd Line Engineer

Location
Tees Valley, England, United Kingdom
like-minded tech people. Should you choose to accept, your responsibilities will encompass: Act as the senior technical escalation point for complex incidents and service requests by performing advanced troubleshooting across infrastructure, cloud and end-user technologies. Diagnose and resolve server, network, virtualisation, security and Microsoft 365 issues. Support … major incidents, changes and maintenance activities, whilst ensuring service delivery meets agreed SLAs. Investigate monitoring alerts and prevent service disruption. Assist with root cause analysis and manage vendor escalations. Contribute to continual service improvement initiatives and technical standards. Maintain technical documentation, knowledge articles and operating procedures. ...

IT Subcluster Lead

Location
Wrexham, Wales, United Kingdom
team of IT support professionals, fostering a collaborative and high-performance culture. Ensure the team is well-trained and equipped to provide excellent support. Service Management: Manage the delivery of IT support services, ensuring adherence to SLAs and KPIs. Continuously evaluate and improve service delivery processes. … degree in Computer Science, Information Technology, or related field. A Master's degree is a plus. 8 years of experience in IT support or service management, with at least 3 years in a leadership role managing multi-regional teams. Strong technical knowledge of IT infrastructure, systems, and support tools. ...

Change Manager

Location
Horsell, England, United Kingdom
Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or mitigate the risk of service disruption. The scope of this role in service management is to ensure management of the Capgemini account function is achieved. You will collaborate with stakeholders … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleAs an integral part of the UKCC leadership team, you will take ownership of service delivery during your shift and provide ...

Senior Cyber Analyst

Location
Greater London, England, United Kingdom
threat hunting, incident response, and security investigations. Conduct forensic analysis, identify attack patterns, and provide recommendations to reduce risk and improve resilience. Security Platforms & Service Improvement Own the technical effectiveness and continual improvement of Microsoft Sentinel, Microsoft Defender, SIEM, SOAR, EDR, and XDR capabilities. Develop and maintain detection rules … activities including ISO27001, Cyber Essentials Plus, and customer assurance requirements. Produce technical reports, post-incident reviews, threat intelligence briefings, and stakeholder communications. Collaborate with Service Delivery, Support, Projects, and Product teams to identify and address security risks and service improvements. Skills & Experience Essential Significant experience ...

ServiceNow Solutions Developer

Location
Greater London, England, United Kingdom
truly global, collaborative team of professionals? Your journey begins here. Job Title ServiceNow Solutions Developer Office Location London or Birmingham Department IT Service Management Applications Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile … applications, through to testing support, deployment and post-implementation support. Look for opportunities to simplify and improve business processes through workflow automation, self-service and a better user experience, feeding recommendations into the platform roadmap. Design, configure and help embed approved ServiceNow AI capabilities, including Now Assist ...

Senior Identity Analyst

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Senior Identity Analyst

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Senior Identity Analyst

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Senior Identity Analyst

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Senior Identity Analyst

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Guildford, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Senior Identity Analyst

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Hybrid Account Manager

Location
Metropolitan Borough of Solihull, England, United Kingdom
with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. Key Responsibilities Manage and develop a portfolio of approximately 100+public sector accounts, driving ...

Associate Director, Quality Engineering, GPS

Location
Greater London, England, United Kingdom
drive innovative, end-to-end quality assurance and testing solutions, leveraging AI, continuous test automation, performance engineering, and advanced testing methodologies to accelerate secure delivery, minimise defects, and enhance the overall quality of IT solutions. If you're ready to grow your career and make a tangible difference … industry leaders, and grow your leadership skills. You will also play an important role in leading our quality engineering offering within the Government & Public Service industry, building relationships internally with industry partners and guiding our industry-aligned practitioners. You’ll also take responsibility for practice development activities such ...

Infrastructure Engineer

Hiring Organisation
Michael Page
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum
want to work with modern platforms and influence technical decision-making. With an ambitious roadmap spanning cloud adoption, application modernisation, network transformation and service improvement, this is a business where infrastructure is viewed as a strategic enabler rather than simply a support function. You'll join a collaborative team … technology transformation, working on everything from cloud services and virtualisation to networking, resilience and business-critical applications. You'll combine technical expertise with project delivery, helping design, implement and support solutions that have a tangible impact across the organisation. Working alongside architects, project managers and service delivery ...

IT Infrastructure Specialist

Hiring Organisation
NHS Dorset
Location
Dorchester, DT1 1XJ, Chippenham, SN15 1GG, Yeovil, BA22 8HR, United Kingdom
Salary
£49387.00 to £56515.00
hybrid and on-premises environments, contributing to both operational support and strategic projects. You will have the chance to solve complex technical challenges, drive service improvements and play a key role in strengthening our cyber security and infrastructure capabilities. We are looking for motivated individuals who enjoy continuous learning … within a supportive NHS environment. If you are passionate about technology, enjoy making a tangible difference, and want your work to directly support the delivery of high-quality healthcare services, we would love to hear from you. Main duties of the job As an IT Infrastructure Specialist, you will ...

Head of Services

Location
United Kingdom
depending on experience) Our Headquarters Southampton Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

Head of Services

Location
Southampton, Hampshire, United Kingdom
depending on experience) Our Headquarters Southampton Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

Head of Services

Hiring Organisation
Hackajob Ltd
Location
Northam, Devon, UK
depending on experience) Our Headquarters Southampton | Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

Senior Account Manager

Location
City Of London, England, United Kingdom
engineers. In addition to direct client responsibilities, the Senior Account Manager provides informal guidance and peer support to Account Managers, contributing to consistent delivery standards and the broader development of the Account Management function. Minimum Criteria Account management experience within IT managed services, professional services, or a comparable client … accounts, balancing commercial outcomes with long-term relationship value Identify and progress account expansion opportunities, informed by client needs and aligned to Synergy’s service portfolio Propose and scope project work in response to client requirements, in collaboration with service and technical teams Maintain accurate pipeline reporting ...