351 to 375 of 655 Remote Service Delivery Jobs

governance documentation to ensure policies and standards are current and effective. Proactively identify and communicate any issues or risks that could impact IdAM operations, ensuring resilience and reliability in service delivery. What We're Looking For: Strong written and verbal communication skills across all levels. Excellent attention to detail and organisational skills. Ability to work effectively in a small More ❯

digital services to our residents. We are looking for a talented, creative and experienced Senior Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯

digital services to our residents. We are looking for a talented, creative and experienced Senior Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯

digital services to our residents. We are looking for a talented, creative and experienced Senior Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯

support QA and CX of Samsung Electronics' products. You'll work closely with regional & global QA teams to ensure we deliver high-quality experiences and remove barriers to seamless service delivery. The role would suit a recent graduate who has knowledge of test automation and a keen interest to build their career in this area. Role and Responsibilities Design More ❯

support QA and CX of Samsung Electronics' products. You'll work closely with regional & global QA teams to ensure we deliver high-quality experiences and remove barriers to seamless service delivery. The role would suit a recent graduate who has knowledge of test automation and a keen interest to build their career in this area. Role and Responsibilities Design More ❯

or technology environment. Experience working with complex sales cycles, long-term account plans, and multi-stakeholder engagements. Broad understanding of digital transformation, customer engagement platforms, cloud, AI, and managed service delivery. Strong commercial and financial acumen with a consultative approach to solution selling. Confident communicator, able to present technical solutions clearly to both technical and non-technical stakeholders. Strong More ❯

reporting. What you'll be getting up to: Utilise advanced SQL skills to extract, clean, and analyse complex customer and operational datasets, providing actionable insights to improve performance and service delivery. Partner with colleagues across Customer Contact Centre, Customer Operations, and other business units to understand key challenges and shape data-driven solutions that support decision-making. Define, refine More ❯

Global Service Delivery Manager | Fully Remote | Global Non-Profit An exciting opportunity for a leading, global humanitarian charity that makes a huge impact for the most vulnerable worldwide. As a Global Service Delivery Manager, you will lead high-quality, efficient technology service delivery for their worldwide operations. This includes developing strategic service plans … monitoring SLAs/KPIs, managing risks, maintaining service documentation, and acting as the escalation point for incidents, helping to ensure critical services support their mission. You will proactively assess service delivery data and trends to uncover inefficiencies, risks, and improvement opportunities. This includes the Identification of root causes of recurring service issues and owning the implementation … of long term resolutions What we’re looking for: Proven Service Delivery Management experience (ITIL framework, risk management, incident resolution) Strong communication skills with the ability to engage diverse stakeholders Hands-on skills with Jira, Power BI, and service documentation On offer is £60k, 100% remote with great benefits such as 32 days holiday, gym membership, a More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our clients customer base. Act … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our client's customer base. … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs - eg Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our client’s customer base. … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

A growing business based in the Home Counties is looking to recruit a Service Delivery Director to lead and optimise all service delivery operations. This includes managing project delivery, optimising resource utilisation, maintaining quality standards, and ensuring exceptional client satisfaction. Along with a salary of up to £100,000 per annum, you will receive a … employer pension contribution, DIS benefit, critical illness cover, an employee assistance programme, access to mental health first aiders, personal development opportunities and hybrid working. What youll be doing as Service Delivery Director: You will play a crucial role in the development of a model that aligns with their ambitious growth plans, capabilities, and commercial objectives. Key responsibilities: Align … delivery goals with broader organisational objectives, helping drive company growth through outstanding client service. Collaborate with executive leadership to influence product roadmap based on customer needs. Establish and monitor key performance indicators (KPIs) for teams, focusing on quality, project timelines, client satisfaction, and operational efficiency. Build and maintain strong relationships with clients to understand their needs and ensure satisfaction. More ❯

connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll Service Delivery Manager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to the … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯

connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll Service Delivery Manager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to the … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯

Delivery Capability Lead/Manager Location: Brighton/Hybrid (6 days per month in the office) Salary: 63-75k per annum (dependent on experience) + excellent benefits including pension contribution of 27.5%, bonus and much more! Contract: Permanent We are hiring a Delivery Lead to join a government-backed organisation that plays a critical role in safeguarding … is an exciting opportunity to work with a high-performing Data Engineering team , supporting major initiatives aligned with a newly launched data strategy. You'll help develop long-lived service teams, embed lean and agile ways of working, and ensure the delivery of high-value, secure, user-focused digital services. What You'll Be Doing Embedding Agile and … Lean principles across teams, coaching teams through modern delivery practices Leading delivery planning, performance tracking, and budget management Supporting value-driven service delivery aligned to government digital and data strategies Facilitating communication across technical and non-technical teams, including third-party suppliers Leading on process optimisation, continuous improvement, and agile capability building Ensuring product lifecycle alignment More ❯

Delivery Capability Lead/Manager Location: Brighton/Hybrid (6 days per month in the office) Salary: £63-75k per annum (dependent on experience) + excellent benefits including pension contribution of 27.5%, bonus and much more! Contract: Permanent We are hiring a Delivery Lead to join a government-backed organisation that plays a critical role in safeguarding … is an exciting opportunity to work with a high-performing Data Engineering team , supporting major initiatives aligned with a newly launched data strategy. You'll help develop long-lived service teams, embed lean and agile ways of working, and ensure the delivery of high-value, secure, user-focused digital services. What You'll Be Doing Embedding Agile and … Lean principles across teams, coaching teams through modern delivery practices Leading delivery planning, performance tracking, and budget management Supporting value-driven service delivery aligned to government digital and data strategies Facilitating communication across technical and non-technical teams, including third-party suppliers Leading on process optimisation, continuous improvement, and agile capability building Ensuring product lifecycle alignment More ❯

Technical Delivery Manager £85,000 - 115,000 GBP Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Manchester Are you a Technical Delivery Manager looking for your next challenge? This is an exciting opportunity to join a forward … thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll play a vital role in leading teams … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

Technical Delivery Manager £70,000 - 100,000 GBP Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Newcastle upon Tyne Are you a Technical Delivery Manager looking for your next challenge? This is an exciting opportunity … to join a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll play a vital … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

This is a unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition and the best quality in delivery … its a fantastic place to build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded … driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will ensure smooth and seamless adoption of new services throughout the organisation as part of business critical More ❯

Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Reading Job-ID: 213882 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team In short - we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into … Group Delivery for Customers and Service Management. We are responsible for consistently delivering high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What you'll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of … services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and More ❯

IT Service Integration Manager Hybrid/Birmingham Contract Outside IR35 VIQU have partnered with an organisation based in the West Midlands, who are seeking an IT Service Integration Manager for an initial 6-month contract. Role overview: This IT Service Integration Manager role is pivotal to ensuring the successful integration of IT services, systems, and processes across … multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely with third-party … suppliers and consultancies to ensure services are delivered to the required standards. Ensure all service requirements, contractual obligations, SLAs, and KPIs are met consistently. Prepare, plan, and execute transition and integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT More ❯

IT Service Integration Manager – Hybrid/Birmingham – Contract – Outside IR35 VIQU have partnered with an organisation based in the West Midlands, who are seeking an IT Service Integration Manager for an initial 6-month contract. Role overview: This IT Service Integration Manager role is pivotal to ensuring the successful integration of IT services, systems, and processes across … multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely with third-party … suppliers and consultancies to ensure services are delivered to the required standards. Ensure all service requirements, contractual obligations, SLAs, and KPIs are met consistently. Prepare, plan, and execute transition and integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT More ❯

Service Transition Lead ?? Cardiff (Hybrid Working) ?? £50,393 per annum + excellent benefits What You'll Do: Join a highly regarded organisation as a Service Transition Lead and play a pivotal role in ensuring the smooth introduction of new and evolving IT services into live environments. You'll be central to planning and coordinating the transition process, liaising … ll use your influencing skills to gain buy-in and ensure all elements of the change lifecycle are aligned with business needs. What You'll Bring: Proven experience in service transition within an IT service environment Strong understanding of ITIL service management processes (ITIL 4 Practitioner or equivalent essential) Background in working across project and service … organisation, and problem-solving abilities with excellent attention to detail Why You Should Apply: This is an opportunity to take ownership of a key function within a collaborative IT Service Delivery team. You'll work on meaningful projects, helping to shape the way new technologies and services are adopted. If you enjoy working in dynamic environments and have More ❯

Midweight Public Sector Service Designer Why Join frog Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand … being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services that … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure More ❯