Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
opportunity Our Global Tax & Legal Digital Innovation AI Program Assistant Manager will have responsibilities and duties organized around two operational workstreams of the Digital Innovation team's AI program; ServiceDelivery Transformation and AI Experimentation initiatives. Responsibilities: ServiceDelivery Transformation Collaborate with GT&L Platforms & Digital Transformation, Chief Technology Office and Global Asset Program CoE to … across a selection of the following skills: Project Management, technology development and prioritization, innovation management, new product ideation, serving in complex, matrixed, or multi-faceted environments, or equivalent. GenAI servicedelivery transformation and/or client activations. Ability to develop effective relationships at all levels, including senior and executive leadership. Exhibits excellent organization and Program/Project Management More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Details : Employment: Contract (outside of IR35) Security Level: Must have live DV- clearance … About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service. Responsibilities: Build and Deploy code from multiple project teams: Maintenance … and administration of a CI pipeline building artefacts using Java, Maven and NPM. Configuration and execution of component and service acceptance test suites using Maven and Cypress. Deployment and configuration of tested services using Terraform and Ansible. Target platforms include OpenShift, RHEL/CentOS and Docker. Configuration and deployment of third-party appliances and software services. Verification & Monitoring: Track More ❯
South West, England, United Kingdom Hybrid / WFH Options
Pertemps Newcastle & Gateshead
Software Developers.?? Location: Hybrid (London-based)?? Salary: £35,000 - £45,000? Hours: 37.5 per week (6 office days per year)?? Contract: PermanentAbout the RoleThis role involves remote instructor-led delivery via Microsoft Teams and mentoring learners as they develop a portfolio showcasing their skills.Key Responsibilities:• Deliver engaging technical training in Software Development via remote sessions• Support learners in developing … their technical and professional skills• Work closely with Curriculum, IQA, and ServiceDelivery teams to enhance training methodologies• Monitor learner progress and provide timely feedback• Keep course materials up to date with industry trendsRequired Technical Skills:? HTML/CSS? JavaScript, React? C#? SQL Databases? PythonWhat We're Looking For:• Passionate about teaching & mentoring learners in Software Development• Strong More ❯
City of Westminster, Greater London, United Kingdom Hybrid / WFH Options
SmartSourcing plc
expert within the HR Systems & Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and servicedelivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Ubisoft Entertainment
the day-to-day application portfolio activities and coordinates the work of the Applications Analyst. This position supports the governance and optimisation of the applications portfolio, ensuring high-quality servicedelivery and continuous improvement while escalating strategic matters to the Applications Manager. Key Responsibilities Provide day-to-day direction, prioritisation and support to Applications Analyst. Manage and resolve … application-related service requests and incidents via the Service Desk across the applications portfolio. Provide functional support and advice to CRC (Customer Relationship Center)users. Maintain up-to-date documentation, knowledge articles, and configuration records. Perform configuration changes, adhering to change enablement procedures. Coordinate with CRCteams and technical stakeholders to ensure clear communication during incident resolution and change … implementation. Support the evaluation of tool performance by gathering user feedback, and identifying opportunities for improvement. Support the Senior Applications Analyst with application-related service improvement and optimisation projects. Act as the lead coordinator and subject matter expert for application-related service improvement projects. Support procurement processes across the applications portfolio, including business requirement gathering, stakeholder coordination, planning More ❯
South West London, London, United Kingdom Hybrid / WFH Options
SmartSourcing PLC
expert within the HR Systems & Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and servicedelivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯
a newly created role reporting directly to the Networks Leadership team, offering involvement in high-impact energy infrastructure projects. This role is ideal for professionals with experience in contract delivery or programme coordination within regulated industries such as utilities, power generation, or environmental services. You'll be at the centre of transformative energy projects that support Northern Ireland's … frameworks and commercial models in line with new legislation and the evolving energy landscape Work closely with colleagues across regulatory, engineering, and planning divisions to refine processes and improve servicedelivery What You'll Bring: Degree (or equivalent qualification) and minimum 2 years' experience in a relevant role Strong communication and stakeholder management skills Commercial awareness and customer … first mindset Proven experience in project or contract delivery, ideally in fast-paced or deadline-driven settings Preferred (Not Essential): Background in utility or energy infrastructure Familiarity with grid systems, regulated contract structures, or technical documentation Prior involvement in policy development or regulatory compliance For more information, please contact Jack today. More ❯
About the role As our Technical Software Consultant, you will be at the forefront of delivering a high-quality, responsive service to clients. You will be the expert on our software products and the face of the Client Success Team for technical queries and support. You will build relationships with our existing and potential clients, understanding their unique business … sessions and demonstrations of our software products Manage client feedback, addressing any negative responses and coordinating corrective actions with the team Collaborate with internal teams to ensure consistency across servicedelivery disciplines and streamline processes Take client requirements and work with the development team to enact those requirements, where relevant Support the software management team with other client … requirements Produce and analyse client reports, identifying trends and recommending improvements Oversee the mobilization of new client contracts, ensuring smooth transitions and timely servicedelivery Monitor the progress of client-specific Helpdesk tasks, ensuring timely resolution in line with SLAs Support the wider business with requirements regarding the software What we're looking for The ideal candidate for More ❯
expert within the HR Systems Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and servicedelivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯
Kensington, London, England, United Kingdom Hybrid / WFH Options
Venn Group
maintain the Dynamics 365 corporate CRM. The CRM developer will play a critical role in developing solutions and integrations that improve the resident experience when engaging with RBKC for service delivery. They will design, create, test and document information systems and digital services to meet defined business needs, and lead others in these tasks where necessary, pioneering the use … CRM highly desirable) Strong C# and .Net development skills Proficiency in JavaScript Knowledge and understanding of SQL databases and stored procedures Experience of working with Azure, such as App Service and DevOps Knowledge of utilising SharePoint with low code solutions such as Power Platform Hiring Process: Introductory Teams meeting with Venn Group, to discuss your experience and the role … Interview – 1 stage – technical questions covering understanding of CRM, Azure, delivery, process, and understanding of Agile and DevOps To be considered for this position and for further information on this and other roles please apply and reach out to the Venn Group Local Government division in our London office. More ❯
Kent, South East, United Kingdom Hybrid / WFH Options
Manpower
Department: KCC Contract, Operations, Ready Homes Reporting to: KCC Registered Service Manager Location: Kent (Home-based with daily travel) Contract Type: Permanent Hours of Work: 40 hours per week (Monday - Friday, 8:30 AM - 5:00 PM) Salary: £37,279.00 - £52,302.00 per annum About the Role We're looking for a dedicated and experienced KCC Support Worker Team … Manager to oversee our Kent Support Team. Reporting to the KCC Registered Service Manager, you'll be instrumental in providing high-quality support and positive outcomes for young people leaving care, including unaccompanied asylum-seeking young people. This crucial role involves guiding them through their transition into adulthood and independent living, ensuring they receive the best advice and guidance … prioritize your diary to ensure monthly 1-to-1s and performance reviews are completed. Monitor care plans, workforce plans, and conduct regular audits. Report regularly to the KCC Registered Service Manager and/or the Senior Management Team as required. Manage your time effectively to meet business demands, overseeing a team of support workers across Kent to ensure productivity. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across servicedelivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design … accessibility standards Code low-fidelity or functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with the ability to explain More ❯
from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across servicedelivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design … accessibility standards Code low-fidelity or functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with the ability to explain More ❯
Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform servicedelivery, process documentation, and knowledge management. This leader will focus on creating a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning … and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management: Lead initiatives to ensure smooth adoption of new technologies and processes. Team Leadership: Manage and develop … the HR Operations team to build a high-performing group delivering exceptional service. Performance Metrics: Establish and monitor KPIs to measure HR service effectiveness and identify improvement areas. Stakeholder Engagement: Collaborate with senior leadership to align HR strategies with business goals. Continuous Improvement: Promote a culture of ongoing enhancement, using feedback to optimize HR services. Compliance and Best Practices More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
Vibrant Emotional Health
our Unified Platform for 988 and other proprietary digital health products. Oversee enterprise IT infrastructure, cybersecurity, and data governance. Drive the adoption of AI, automation, and analytics to enhance servicedelivery and operational efficiency. Operational Excellence Ensure high availability, scalability, and resilience of all client-facing and internal systems. Implement best-in-class ITIL, DevOps, and MLOps practices. … and technology partnerships to maximize value and innovation. People & Culture Build and mentor a high-performing, diverse technology team. Foster cross-functional collaboration and alignment between IT, product, and servicedelivery teams. Promote a culture of inclusion, transparency, and accountability. Required Skills/Abilities: 10+ years of progressive IT leadership, including 5+ years in a strategic executive role. … broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
in SD WAN and cloud networking. You'll be heading up a skilled team of Network Engineers across the UK and Australia, shaping the strategy and day to day delivery of business critical network infrastructure. This isn't just about people management; you'll bring deep technical knowledge to the table and driving continuous improvement across a global environment. … HPE SD WAN experience a huge plus Own the roadmap for WAN LAN strategy and cloud networking initiatives Take charge of vendor relationships and contracts to ensure world class servicedelivery Balance BAU and support functions with future focused automation and innovation Represent the Network function at the highest levels, working closely with senior stakeholders What you'll More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
in SD WAN and cloud networking. You'll be heading up a skilled team of Network Engineers across the UK and Australia, shaping the strategy and day to day delivery of business critical network infrastructure. This isn't just about people management; you'll bring deep technical knowledge to the table and driving continuous improvement across a global environment. … HPE SD WAN experience a huge plus Own the roadmap for WAN LAN strategy and cloud networking initiatives Take charge of vendor relationships and contracts to ensure world class servicedelivery Balance BAU and support functions with future focused automation and innovation Represent the Network function at the highest levels, working closely with senior stakeholders What you'll More ❯
opportunity to work in a hybrid model, allowing for a blend of remote and in-office work to support a good work-life balance. You will work within the ServiceDelivery team. You will be managing all security related activities for the software development and service coordination in scope of the business. This role will expand in More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Ministry of Justice
a Community Payback Supervisor, please clickhere Overview of the job This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all … working groups, alerting the relevant staff to any infringement of discipline or behaviour. The post holder will contribute towards the rehabilitative potential of the sentence and will support some service users to gain employment skills through a positive work experience with the opportunity to gain vocational or skills-based training. Staff are expected to contribute towards review and evaluation … of all aspects of servicedelivery and to contribute towards a culture of continuous improvement. Post holders may be required to undertake weekend working as part of their normal pattern of working. The work may involve working alongside volunteers or staff from partner organisations. Responsibilities, Activities & Duties The job holder will be required to carry out the following More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
expiry. Monitor compliance with security policies and standards across digital and business teams. Act as the primary point of contact for internal and external audits related to security standards. ServiceDelivery & Operations: Coordinate the annual standards review cycle, ensuring timely updates and stakeholder engagement. Support the publication and socialisation of new or revised standards to ensure organisation wide … with cross functional teams to embed security best practices into digital processes. Stakeholder & Communications Management: Build and maintain relationships with key stakeholders including the CISO, CIO, architecture teams, programme delivery and business owners. Provide clear, engaging, and relevant communication and training around security standards. Deliver security messaging both in person and virtually, ensuring consistency and clarity. Track policy effectiveness … in it for you? Competitive salary up to £60,000 per annum depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your More ❯
Perth, Perth & Kinross, United Kingdom Hybrid / WFH Options
Actuarial Futures
administration team. This is a crucial, client-facing role in which you will handle complex pensions queries while seeking ways of innovating and improving the quality and efficiency of servicedelivery, processes and procedures. With knowledge of current pensions legislation and framework, the successful candidate will have experience of checking the complex calculations of junior colleagues. Therefore excellent More ❯
experienced SAP Solution Architect with a Logistics WM focus to join our growing team. If you are passionate about end-to-end SAP solution architecture-from solutioning engagement to delivery execution-this is the opportunity for you. As part of our virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple industries. … integration and execution of SAP projects. Key Responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with DXC, customers, and third-party partners. Lead solution design, implementation, testing … deployment, and early-life support. Align SAP solutions with DXC's delivery model and industry best practices. Assist in defining clients' SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance DXC's More ❯
supporting sales with client onboarding, providing frontline Level 1 technical support to API clients, and assisting the global sales team during the sales process. Success is measured by achieving service level targets, maintaining quality in servicedelivery, and creating value for house accounts. A willingness to learn the sales process and engage with clients is essential. Responsibilities More ❯
operational infrastructure supporting a globally distributed technology and product ecosystem. Team Leadership: Hire, mentor, and scale high-performing operations, support, and cross-functional execution teams across logistics, compliance, and service delivery. Strategic Execution: Partner with product, engineering, and business leaders to translate organizational vision into scalable and efficient operational processes. Process Optimization: Ensure internal operations are streamlined, cost-effective … teams and business units. Risk & Compliance Management: Champion operational risk mitigation, regulatory compliance, and best practices in security, procurement, and vendor management. Ecosystem Engagement: Foster relationships with strategic partners, service providers, and community stakeholders to support organizational growth. Cross-Functional Coordination: Align operations with product delivery, finance, investor relations, and strategic initiatives to ensure seamless execution. Key Requirements More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Enertek Group
operational infrastructure supporting a globally distributed technology and product ecosystem. Team Leadership: Hire, mentor, and scale high-performing operations, support, and cross-functional execution teams across logistics, compliance, and service delivery. Strategic Execution: Partner with product, engineering, and business leaders to translate organizational vision into scalable and efficient operational processes. Process Optimization: Ensure internal operations are streamlined, cost-effective … teams and business units. Risk & Compliance Management: Champion operational risk mitigation, regulatory compliance, and best practices in security, procurement, and vendor management. Ecosystem Engagement: Foster relationships with strategic partners, service providers, and community stakeholders to support organizational growth. Cross-Functional Coordination: Align operations with product delivery, finance, investor relations, and strategic initiatives to ensure seamless execution. Key Requirements More ❯