51 to 75 of 272 Remote/Hybrid Service Delivery Jobs

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

Appvia is seeking a Head of Delivery and Service in Greater London for a full-time, hybrid role, responsible for managing service delivery and ensuring successful outcomes across all customer engagements. The ideal candidate will have over 8 years of experience in delivery management, along … with a strong background in Agile methodologies and service management. The compensation package includes a salary of £90,000 - £110,000 plus bonuses, alongside comprehensive benefits such as private healthcare, flexible working arrangements, and a supportive company culture. #J-18808-Ljbffr ...

Support Leader to take ownership of End User Services across a large and complex enterprise environment, leading a high-performing support team while driving service excellence, innovation, and continuous improvement. This role combines hands-on operational leadership with strategic service delivery, offering the chance to influence technology … paced organisation. The Role As the End User Support Site Lead, you will: Lead and manage the local End User Services team, ensuring the delivery of a high-quality support experience for all users. Take ownership of on-site support operations, ensuring incidents, requests, problems, and changes are managed ...

Delivery Support Manager Company: Albany Beck Location: London (Hybrid) Engagement: Permanent About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. … experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview Albany Beck is seeking a Delivery Support Manager to support the ongoing growth and success of our consultant base across key client accounts. This role is central to ensuring high ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Hours per week - Monday to Thursday - 1.30pm - 5.30pm and Friday 10.30am - 2.30pm As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely … face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. ...

technical lead for assigned projects/services, supporting the Aker Client Programme Director, Aker Client Account Director and the Aker and client delivery teams to ensure we deliver against all client deliverables and payment milestones. This is a senior client-facing role supporting a major re-procurement and insourcing … national public sector capability. The Aker Enterprise Architect (Sourcing Strategy) will be responsible for leading the discovery, mapping and planning of a complex service and technical landscape currently operated by a single incumbent supplier - strategically transitioning to a disaggregated sourcing approach (client and supplier). The role requires broad ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! * JOB DETAILS … will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always feel informed, supported, and valued. This is not just a reactive service desk role ...

title: SAP Team and Delivery Manager Employment: Permanent Location: UK-Based, flexible (remote/hybrid) Salary: Excellent basic salary depending on experience Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary … events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more! Are you a project or delivery focused professional looking for your next move? Do you want to be a part of meaningful projects with the chance to deliver modern ...

Main Duties and Responsibilities Attack Surface Management (ASM) Analysts deliver our managed Polus Attack Surface Management service to our clients on a continuous basis to help them reduce risks to their internet‐facing assets. This involves validating vulnerabilities, performing manual discovery of their attack surface and helping our clients … exploit validation, light‐touch pentesting and Open‐Source Intelligence (OSINT) gathering Client Engagement ; translating client challenges into solutions that fit S‐RM’s ASM service offerings and value proposition, understanding and supporting the proposal process and ensuring delivery timelines are understood inline with project resourcing requirements Reporting ; delivering ...

person, remote, and phone), diagnose and resolve hardware, software, and network issues, install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices), manage service desk tickets ensuring timely resolution and escalation where needed, support user onboarding and offboarding including accounts and access, assist with system updates, upgrades … compliance with data protection, cyber security, and IT policies. About You Essential: experience in an IT or digital support role, strong troubleshooting and customer service skills, knowledge of networking fundamentals and device management, relevant IT qualifications or equivalent experience (such as CompTIA, Microsoft, ITIL), and understanding of remote access ...

step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring … high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am – 5:30pm hours with hybrid working available ...

step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring … high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am – 5:30pm hours with hybrid working available ...

seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles …/Six Sigma methodologies Optimise workflows and introduce automation to improve efficiency Lead and develop high-performing facilitation and admin teams Tools & Environment ServiceNow (service management) MS365 (SharePoint, Teams, Excel) Power BI (dashboards & reporting) Jira/Confluence (workflow & knowledge management) Structured governance frameworks and automation tooling Experience Required Service ...

Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking … drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV ...

Director of HR AI Tech & Transformation (GTM, Capability & Delivery) At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges … staying ahead of advances in employee‐experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR. Overseeing the delivery of complex HR technology engagements , ensuring solutions integrate effectively across Microsoft Teams ...

Capgemini is seeking a Senior Service Delivery Director in Worthing, responsible for the performance and delivery of critical live services for a major client. The role involves managing end-to-end service performance, stakeholder relationships, and major incidents. Ideal candidates will have proven experience in high ...

technology created with purpose. YOUR ROLE As a Senior Consultant – ServiceNow HRSD , you will play a pivotal role in helping organisations transform their HR service delivery through innovative digital solutions. With the world of work evolving rapidly, HR and GBS functions are shifting from traditional service models … optimise HR processes, and deliver tailored ServiceNow capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications enabling the design and implementation of ServiceNow HRSD modules and supporting testing and deployment activities. Your insights ...

Service Manager Location: (Hybrid/Remote) UNLEASH YOUR POTENTIAL Position Overview: We are in search of an experienced IT Service Manager for our Service Management and Delivery capability. The successful candidate will bring together their full understanding and experience of the ITIL (version 4 or version … framework to align service delivery with customer goals, improving efficiency and customer click apply for full job details ...

network of expert coaches with technology, automation, and data-driven delivery. As they continue to grow, theyre now looking for an Operational Lead (Systems & Delivery) to play a central role in shaping how the business operates and scales. The Opportunity This is not a traditional operations role focused purely … thinks about operations as a system to be designed, improved, and scaled. Youll sit at the centre of the business, owning how programmes and delivery operations function end-to-end while redesigning workflows, improving infrastructure, and introducing automation and AI into operational processes where it creates real value. ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace, up-skill … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi-site environment. The organisation is seeking an individual capable of operating both strategically and operationally - someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high-performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

Capgemini is looking for a Business Relationship Manager to work in Manchester. This role involves managing service delivery in a hybrid working environment and requires strong communication skills to collaborate with key stakeholders. The ideal candidate should have a proven track record in service delivery, maintain ...

evolve the platform while delivering an outstanding user experience. What you’ll be doing: • Managing and supporting the ServiceNow platform across ITSM and Workplace Service Delivery • Driving platform enhancements, upgrades and continuous improvement initiatives • Supporting the rollout of new capabilities including Now Assist and Employee Center • Creating dashboards … reporting and analytics to improve service delivery • Working on automation, integrations and workflow optimisation projects • Ensuring platform security, governance and best practice administration What we’re looking for: • Strong hands-on ServiceNow administration experience • ServiceNow CSA certification • ITIL Foundation certified • Experience across ITSM modules and ServiceNow configuration • Knowledge ...