51 to 75 of 352 Remote/Hybrid Service Delivery Jobs

Banking clients. This is a strategic customer success and account management role where you'll be responsible for strengthening senior stakeholder relationships, ensuring exceptional service delivery, identifying growth opportunities, and becoming a trusted advisor to a high-profile enterprise client. If you enjoy building long-term client relationships … organisations design, build, automate and manage complex IT environments. Their expertise includes: Network Engineering Network Automation (NetDevOps) Infrastructure Virtualisation Enterprise Data Managed Network Services Delivery Assurance Business Process Consulting With more than 1,500 employees across 50+ global markets , they deliver innovative networking and infrastructure solutions for some ...

technology business. The Role As Operations Manager, you will work closely with senior leadership to oversee daily operations, optimise internal processes, and ensure exceptional service delivery across the organisation. You'll play a pivotal role in coordinating departments, improving productivity, and ensuring the business continues to operate efficiently … support operational teams to achieve business objectives. Coordinate internal resources to ensure projects and customer commitments are delivered successfully. Work collaboratively with Sales, Technical, Service Delivery and Customer Success teams. Identify opportunities for automation, innovation and continuous improvement. Assist with forecasting, resource planning and operational budgeting. Ensure compliance ...

fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting … recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. Benefits Hybrid working model Quarterly bonus/incentive scheme Ongoing training and professional development Opportunities for progression within ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Release Manager to join a high-profile government services environment. This role is responsible for leading change enablement activities, ensuring effective release coordination, managing service delivery risks, and driving continual service improvement across a complex IT estate. You will act as the process owner for Change Enablement … working closely with customers, technical teams, service managers, and senior stakeholders to ensure successful delivery of services while maintaining compliance with industry and government standards. Key Responsibilities Manage customer expectations and communicate service risks, dependencies, and impacts. Plan, coordinate, and oversee releases and associated interdependencies. Identify, assess ...

range of teams within the business to bring products to life. The Role As a Fusion Program Manager. You will be responsible for delivery and execution experience of strategic, mission critical and transformation programme in Oracle Fusion. You will lead a critical delivery of our Oracle Fusion Program. … Manage complex/matrix set of stakeholders at multiple levels including CXO’s, policy makers, business owners etc. Lead and manage Agile/Waterfall delivery Tracking and reporting on progress against the plan, including managing exceptions and escalations Supplier management and where necessary manage sub-contractors Responsible to build ...

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

Delivery Support Manager Company: Albany Beck Location: London (Hybrid) Engagement: Permanent About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. … experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview Albany Beck is seeking a Delivery Support Manager to support the ongoing growth and success of our consultant base across key client accounts. This role is central to ensuring high ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely … face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. ...

recruiting for an experienced Engineering Services Manager to lead the day-to-day delivery of enterprise IT services across Infrastructure, Networks and End User Computing. This is a hands-on leadership role, responsible for ensuring high service performance, driving continual improvement and supporting the development of a multi … disciplinary engineering team. Working closely with senior technical leadership, you'll help shape service delivery, manage operational risk and oversee the successful transition of new technologies into BAU support. Key Responsibilities Lead the day-to-day delivery of Engineering Services across Infrastructure, Networks and End User Devices. ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Security Services Provider (MSSP). You'll lead a portfolio of customer-facing cyber security projects, working closely with customers, Security Operations, Engineering and Service Delivery teams to ensure successful project delivery from start to finish. If you've managed multiple IT or cyber security projects … track, within scope and on schedule Build strong relationships with customers and stakeholders Lead project meetings and communicate progress clearly Coordinate Security, Engineering and Service Delivery teams Identify and manage project risks and issues Drive continuous improvement and Agile delivery best practice What We're Looking ...

carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...

carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...

carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...

providers like BT, Atos, and Microsoft. Review and assess Statements of Work (SOWs) to ensure they align with contractual agreements, commercial terms, rates, and service commitments. Provide commercial challenge and scrutiny of supplier proposals to ensure value for money and alignment with business requirements. Monitor, track, and manage supplier … requests and proposals through approval and governance processes. Conduct supplier performance reviews against contracted obligations, service levels, and agreed deliverables. Manage and coordinate supplier performance escalations to ensure issues are resolved efficiently and appropriately. Ensure compliance with supplier governance frameworks, processes, and controls. Support contract lifecycle activities relating ...

Lead for Service Delivery and SaLT Trainee Programme About the role Hours: Full year (52 weeks) OR Term-time plus (between 41-44 weeks per year) available Full-time: 5 days, 37.5 hours + unpaid breaks per week (including clinical days*) OR Part-time available. 12-month fixed … across the rest of the week, you will dedicate the equivalent of two days per week to flexibly: Oversee the day-to-day operational delivery of a high-quality SaLT service across our partner schools, ensuring services are delivered effectively, in line with school contracts, and responsive ...

recruiting for a Business Analyst to join a well-established Harrogate-based MSP going through a major business transformation programme, spanning finance, service delivery and sales functions, alongside a broader push into AI-first, data-led ways of working. This is a 12-month FTC with genuine scope … role to grow, and hybrid working at 2 days a week in Harrogate. What you'll be doing: Working closely with stakeholders across finance, service delivery and sales to gather and document requirements Running workshops, writing user stories, and supporting Agile delivery cycles Mapping current state ...

Technology Delivery Manager - Charity/Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead/Agile Delivery Manager) required to join a respected London-based Not-for-Profit/Membership Organisation in Central London. This is an exciting opportunity … team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ...

remote. ASAP start, 6 months minimum (opportunity for permanent in the future). Role The IT Project Coordinator will coordinate and support the delivery of IT initiatives across Search and Rescue (SAR) and Government Services operations. Act as a key link between IT and operational stakeholders, ensuring projects, system … enhancements, and service improvements are effectively planned, communicated, and delivered. Coordinate with regional and global stakeholders, IT teams, and third-party providers to support delivery of IT projects, enhancements, and service improvements in line with operational priorities. Support project planning and execution activities, including tracking milestones, managing ...