551 to 575 of 640 Remote Service Delivery Jobs

Home Office Quality Assurance and Testing Team (QAT) within Digital, Data and Technology (DDaT) Quality is at the heart of everything we do. We provide a large-scale shared service, delivered through 900+ QA professionals. It supports services that are essential for the UK! We won the Testing Team of the Year at the 2024 European Software Testing Awards … Portfolio.The Home Office Automation and Innovation portfolio delivers the government's commitment to "set the standard for excellence in the AI age" - harnessing cutting-edge technology to revolutionise public service delivery. As outlined in the Government's Generative AI Framework, we're in "a period of rapid and exciting technological changes, which offers huge potential", and we're turning … at Pace We've delivered millions in efficiency savings by automating routine tasks, allowing colleagues to focus on complex human-centred work. Our solutions create meaningful improvements in public service delivery. Join Our Team Work with our Automation Centre, Data Science and Evaluation team, or Innovation Lab to: Build solutions improving lives nationwide. Work with diverse AI and automation More ❯

has become available with a well regarded practice who have a national presence They are a leading organisation with an excellent reputation throughout the UK for providing first class service to clients across all of their wealth and employee benefits needs. The job can be based anywhere in the central belt within their Employee benefits team working alongside highly … their valued client base which continues to grow. With your excellent technical background and relationship management skills, you will work in partnership with your seniors to improve efficiency and service delivery to clients. To be successful in the role you will have previous corporate experience within an IFA office, Pensions Consultancy or In-house environment, dealing with all More ❯

IT Services Attend networking and industry events to develop new business opportunities Negotiate commercial terms, including multi-year contracts Work closely with internal departments (Sales Ops, Pre-Sales, Finance, Service Delivery) to ensure smooth onboarding and delivery Manage and develop ongoing client relationships The Ideal Candidate 3+ years of B2B sales experience , ideally in IT, telecoms, or More ❯

public procurement legislation. Support the creation and negotiation of contract terms, working alongside legal and category leads where required. Liaise with internal stakeholders to define procurement strategies aligned with service delivery and commercial goals. Conduct market research to identify innovative supplier solutions and inform decision-making. Ensure appropriate procurement governance, approvals, and audit trails are in place. Monitor … with frameworks and collaborative procurement approaches. This role offers the opportunity to develop and deliver high-value procurement projects that support essential public services. You’ll join a professional, delivery-focused team where your input and insight will help shape meaningful procurement outcomes in a challenging, purpose-driven setting. To express your interest, please apply with an up-to More ❯

customer satisfaction and deliver high-quality IT solutions in alignment with FEMA's goals. Provide the Operations Management Staff with status updates and feedback on: FEMA customer satisfaction. Internal service performance. Lead communications to the FEMA workforce and recommend improved business solutions and processes based on customer feedback. Manage and monitor Service Level Agreements (SLAs) and address issues … a Public Trust clearance prior to starting work. US Citizenship Certifications: Must be PMP and ITIL Certified . Skills & Experience: Five years (5) of proven leadership in managing IT service quality. Five years (5) experience with customer satisfaction metrics and service delivery assessments. Strong communication and process improvement capabilities. Expertise in aligning IT outcomes with organizational goals. More ❯

requirements documentation, business analysis, and liaising with the PayTech Product and Engineering teams.It involves proposing solutions to meet client requirements, identifying gaps in PayTech offering and/or project delivery scope, and advising on re-using existing services where possible - all whilst aligning with PayTech Tech and Product roadmap. What you will be doing: Support the implementation of PayTech … for PayTechProduct consumption. Document the business case and business value the opportunity brings. Produce functional specifications in sufficient detail for implementation and testing as part of Go to Market delivery Documenting processes, product solution overviews, case studies, and brochures to support project and service deliveryas and when required Ensure requirements are delivered to technical teams by solving product … making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays, with an additional 5 days at 5 years' service, and 1 day a year up to 35 days in total Hybrid working environment Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members More ❯

Category Manager - Information Technology at the University of Manchester, you will take ownership of a diverse portfolio encompassing software acquisition, hardware procurement, cloud infrastructure management, licensing negotiations, and managed service contracts. Your day-to-day responsibilities will involve collaborating with cross-functional teams to understand evolving technical needs while driving value through competitive tendering processes. You will be instrumental … with hands-on contract management while maintaining open communication channels with both internal stakeholders and external partners. Develop and implement effective category strategies across all IT, digital, and technology service areas to ensure alignment with the university's strategic objectives. Lead high-value tenders and complex contract negotiations for software, hardware, cloud solutions, digital infrastructure, licensing agreements, and managed … of public procurement regulations ensures you can navigate complex compliance requirements confidently. Familiarity with software licensing models, digital frameworks such as G-Cloud or similar platforms, and cloud-based service delivery mechanisms. Excellent stakeholder engagement skills that enable you to build trusted relationships across technical teams and non-technical departments alike. Strong supplier management capabilities including contract negotiation More ❯

Category Manager - Information Technology at the University of Manchester, you will take ownership of a diverse portfolio encompassing software acquisition, hardware procurement, cloud infrastructure management, licensing negotiations, and managed service contracts. Your day-to-day responsibilities will involve collaborating with cross-functional teams to understand evolving technical needs while driving value through competitive tendering processes. You will be instrumental … with hands-on contract management while maintaining open communication channels with both internal stakeholders and external partners. Develop and implement effective category strategies across all IT, digital, and technology service areas to ensure alignment with the university's strategic objectives. Lead high-value tenders and complex contract negotiations for software, hardware, cloud solutions, digital infrastructure, licensing agreements, and managed … of public procurement regulations ensures you can navigate complex compliance requirements confidently. Familiarity with software licensing models, digital frameworks such as G-Cloud or similar platforms, and cloud-based service delivery mechanisms. Excellent stakeholder engagement skills that enable you to build trusted relationships across technical teams and non-technical departments alike. Strong supplier management capabilities including contract negotiation More ❯

developed in-house and expanded through seven strategic acquisitions. From workforce scheduling to operational intelligence, lone worker protection to field engineer tracking - we provide a complete solution for field service delivery. One of our flagship products is Connect - a cloud-based job management platform that gives our customers everything they need to plan, manage, and optimise their field operations. … As a Software-as-a-Service (SaaS) solution, Connect offers a modern interface, frequent updates, and minimal maintenance. The Role We're looking for a Junior Software Engineer to join the development team behind Connect. This is an exciting opportunity to grow your career in a collaborative environment, working with experienced engineers to design, build, and maintain high-quality … development of new features and enhancements, writing clean, efficient, and maintainable code. You'll work closely with product managers, quality assurance teams, and fellow developers to ensure the successful delivery of features and improvements. You'll also help troubleshoot and resolve issues raised by our customers and internal teams, gaining exposure to the full development lifecycle. What We're More ❯

delivering services from more than 30 locations, this organisation is on a mission to help people thriveright where they live. Now, as they embark on a transformative journey of service improvement and growth, theyre seeking a visionary leader to join their Executive Team to drive excellence and commercial success across all corporate functions. Your Mission As Executive Director of … rigour, compliance, and strategic investment. Champion innovation and continuous improvement, embedding a culture of high performance, commerciality, and sustainable change. Build strategic partnerships and unlock commercial opportunities to elevate service delivery and Group growth. Foster a values-led, inclusive culture that empowers people and drives organisational success. Who Were Looking For Youre a dynamic, collaborative, and forward-thinking More ❯

passion and drive to take a lead role in continuing to improve the quality of the services we provide to the people we support and to effectively guide local Service Co-Ordinators to manage our frontline staff. This role is pivotal to the success of our mission and aim to assist Adults and Children with support needs to live … our Central Services to deliver high quality services, which covers the Central area. The post holder will be based in our Glasgow office. A commitment to continuous improvement of service delivery is essential as is the ability to build positive working relationships with funders and other partners. Working closely with the Area Manager, the Services Manager will be More ❯

current regulatory and statutory requirements under LOLER & PUWER . To operate within agreed authorities, inspection, and H&S standards with a customer-focused approach and drive to achieve excellent service delivery. To produce and deliver inspection reports using Bureau Veritas's best-in-class tools for on-site reporting and immediate client access, keeping abreast of changes in standards … days. Combined pension contributions of up to 12% . Annual salary review. Support from a designated planner for your geographical area. Support from your Line Manager through dedicated Area Delivery Managers (ADMs). Flexible benefits scheme including Life Cover, Private Healthcare, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policies, Give as You Earn, and Travel Insurance. Health and … Chemical manufacturing, Banking, Retail, Logistics, Power and Utilities (including Nuclear), Automotive, Public Sector, Mobile Plant, Emergency Services, Transport, and Construction. We encourage strong client relationships, combining technical expertise with service excellence to exceed expectations. More ❯

Passport Advantage programme Experience with legacy IBM tools now managed by HCL Strong understanding of Red Hat licensing and support models Background in pre-sales, technical consultancy, or SAM service delivery Excellent communication and stakeholder engagement skills Ability to simplify complex licensing concepts for both commercial and technical audiences A proactive, self-starting approach with a focus on More ❯

support with data privacy compliance, data breach response, international data transfers, and records of processing activities. Lead and manage medium-to-large privacy projects, including client onboarding, scoping, and delivery of key outputs. Act as a trusted advisor, building strong, long-term relationships with internal and external stakeholders. Collaborate with colleagues across international offices and multidisciplinary teams to ensure … consistent, high-quality service delivery. Contribute to internal knowledge development, training, and best practices. Support business development by identifying client needs and potential areas for growth. We are looking for: 3 to 6 years’ experience working in data protection or privacy roles within legal, consulting, or in-house settings. Strong working knowledge of UK and EU GDPR, with the More ❯

support with data privacy compliance, data breach response, international data transfers, and records of processing activities. Lead and manage medium-to-large privacy projects, including client onboarding, scoping, and delivery of key outputs. Act as a trusted advisor, building strong, long-term relationships with internal and external stakeholders. Collaborate with colleagues across international offices and multidisciplinary teams to ensure … consistent, high-quality service delivery. Contribute to internal knowledge development, training, and best practices. Support business development by identifying client needs and potential areas for growth. We are looking for: 3 to 6 years’ experience working in data protection or privacy roles within legal, consulting, or in-house settings. Strong working knowledge of UK and EU GDPR, with the More ❯

existing customer accounts Respond to inbound enquiries and proactively develop new business opportunities Prepare quotations and proposals based on customer needs Work closely with internal teams to ensure seamless service delivery Build relationships with procurement contacts and understand the tender process Utilise knowledge of public sector frameworks to secure new contracts Key Requirements: Proven experience in an Account More ❯

attend discovery meetings or demos with senior sales consultants Maintain accurate records of activity and pipeline using CRM tools Collaborate with marketing and technical teams to align messaging and service delivery Consistently achieve and exceed monthly sales KPIs and revenue targets Stay informed on industry trends, market developments, and competitor activity About You Previous experience in B2B sales More ❯

projects, products, systems (including applications, technologies, processes, and information). Your responsibilities will include: Developing and maintaining architecture strategies and standards for IT Infrastructure, Cloud and Network services. Enhancing service delivery by establishing, coordinating, and enforcing enterprise architecture frameworks. Collaborating closely with solution, security, and data architects colleagues to analyse and deliver cost efficient but cohesive IT solutions. More ❯

As a senior leader within the business you will business partner the operational finance and commercial finance teams with our practices, providing insight and challenge to support in the delivery of operational objectives. Lead the finance team in the creation of monthly and annual financial statements and ensure management information provided is accurate and insightful and providing effective challenge … have the drive and commitment to consistently deliver challenging targets, while demonstrating a ‘can do’ attitude. You will be IT literate and willing to champion use of technology in service delivery. You will understand change management and able to bring together differing cultures to provide an environment for the creation of new and sustainable organisational models. A prior knowledge More ❯

Scalability and Capability Inference team is responsible for building and maintaining the critical systems that serve our LLMs to a diverse set of consumers. As the cornerstone of our service delivery, the team focuses on scaling inference systems, ensuring reliability, optimizing compute resource efficiency, and developing new inference capabilities. The team tackles complex distributed systems challenges across our More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

speak with prospective candidates about flexible working arrangements. Key Responsibilities General duties include, but are not limited to: Manage a complex individual caseload with minimal supervision, ensuring high-quality service delivery at all stages. Supervise, mentor, and support junior team members, offering technical guidance and contributing to their professional development. Build and maintain strong client relationships, attending client More ❯

speak with prospective candidates about flexible working arrangements. Key Responsibilities General duties include, but are not limited to: Manage a complex individual caseload with minimal supervision, ensuring high-quality service delivery at all stages. Supervise, mentor, and support junior team members, offering technical guidance and contributing to their professional development. Build and maintain strong client relationships, attending client More ❯

support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader who can lead, motivate, and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service delivery. … and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely with the senior leadership team to drive service standards forward. What we're looking for: 2+ years in a team leadership or people management role, ideally within a helpdesk or customer support environment. Excellent communication, organisational and More ❯

support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader who can lead, motivate, and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service delivery. … and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely with the senior leadership team to drive service standards forward. What we're looking for: 2+ years in a team leadership or people management role, ideally within a helpdesk or customer support environment. Excellent communication, organisational and More ❯