76 to 100 of 640 Remote/Hybrid Service Delivery Jobs

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity/… knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This … broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered ...

will involve taking the day-to-day lead on the administration of three large DB pension schemes, with a particular emphasis on client management, service delivery and building strong relationships with key stakeholders. It offers the opportunity to take greater ownership of client relationships while remaining closely involved … technical and operational delivery of complex DB administration.Opportunity to deputise for the manager. The Role You will act as a key point of contact for three large Defined Benefit schemes, ensuring a high-quality administration service and supporting the effective management of client relationships. Responsibilities will include: Leading ...

client an oil and gas company is seeking an experienced SAP Delivery Manager for a 12 Month PAYE contract position based in Aberdeen with hybrid working in place. As an SAP service delivery manager, you will play a key role in ensuring that SAP services transition seamlessly … from project delivery into stable, high-performing business operations. This is a highly visible leadership role within our IT, Digital & Data team, responsible for establishing and governing the support framework that underpins our ERP roadmap. You’ll work across technical, operational and business teams to ensure SAP services ...

opportunities within the Company or request a reasonable accommodation to utilize the Company's online employment application, please contact The IT Client Delivery Leader is the primary IT advocate and strategic relationship leader for assigned divisions/markets within Surgery Partners. This role serves as the connective point between … ensuring that IT services, projects, support models, cybersecurity expectations, and technology roadmaps are aligned with divisional priorities and enterprise standards. The IT Client Delivery Leader translates business needs into actionable IT demands, advocates for the division within enterprise IT planning and prioritization processes, and ensures technology delivery supports ...

Title: Service Desk Manager (Internal Applications Only) Location: Cardiff (Hybrid) Contract type: Permanent #LI-Hybrid About the role This position sits within the Service Desk function of the Cloud, Cyber and IT (CCIT) Business Unit and reports directly to the Head of Service Desk. The Service Desk Manager is responsible for the operational leadership, performance and continuous improvement of ARO’s 1st and 2nd Line Service Desk teams. The role ensures the consistent delivery of high-quality support services, achievement of contractual service levels and customer outcomes, and the development ...

Description: Title - Delivery Manager Reference: INET/DM/Oct26 Location: Hounslow Salary : £50,000.00 to £60,000.00 (Based on experience) Job Open date: 09th October 2026 Close date: 08th November 2026 Job Summary We are seeking an experienced and results-driven Delivery Manager to lead large-scale … technology delivery, manage complex enterprise engagements, and drive operational excellence across multidisciplinary teams. The ideal candidate will have a strong track record in managing strategic technology programmes, overseeing delivery performance, strengthening commercial outcomes, and building effective relationships with clients, senior stakeholders, and technology partners. This role requires ...

services. This is a key role responsible for establishing and leading the continual improvement and innovation function across the programme, identifying opportunities to improve service quality, operational efficiency, system resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering … manage and continuously develop the programme's Continual Improvement and Innovation framework , aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management ...

proactive Software Quality Assurance Manager to join our team. You will work closely with the Head of Quality & Analysis, Chief Technology Officer, IT Service Manager and Project Managers. The ability to communicate effectively and engage with customers and the wider team is critical. You will be the primary point … requirements placed on the company, including the government’s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying ...

About the job you’re considering The SIAM Catalogue Analyst will be accountable for the governance, maintenance, optimisation, and continual improvement of the service catalogue across a multi-supplier environment. The role is outcome-focused, ensuring catalogue services are accurate, standardised, accessible, and aligned to business requirements while driving … service transparency, enhancing the end-user experience, and supporting efficient service delivery through effective supplier management and data-driven insights.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will ...

Senior Technical Delivery Manager (Manchester - 3 days on-site) About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network … more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role The Senior Technical Delivery Manager leads the delivery of high‐impact software delivery across the Finova ecosystem. Operating at a strategic level, this role drives multi‐squad execution ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview: This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

Service Delivery Manager Dungannon | £40,000-£50,000 | Hybrid working MCS Group is delighted to be partnering with an established and growing Northern Ireland organisation in its search for an experienced IT Service Delivery Manager . This is a newly created position offering genuine ownership … service delivery. You will lead a small, capable internal support team, manage operational performance and ensure incidents, escalations and service issues are driven through to completion. This is not an entry-level management opportunity or a purely strategic position. The successful candidate must be comfortable managing people, setting ...

Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity … strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving ...

Technical Delivery Manager Join a team where Purpose is at the heart of everything we do, Ambition drives us to be the best we can be, Respect shapes our culture and Trust builds our foundation. We're not just hiring — we're inviting you to build the future with … Working hours: 35 hours per week is full time. Salary: £65,000 - £72,000 depending on skills and experience Location: London Reporting to: Technology Delivery and Enablement Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office ...

Technical Delivery Manager****Join a team where*****Purpose*****is at the heart of everything we do,*****Ambition*****drives us to be the best we can be,** ***Respect*****shapes our culture and** ***Trust*****builds our foundation.**We're not just hiring — we're inviting you to **build the future** with … Working hours:** 35 hours per week is full time.****Salary:** £65,000 - £72,000 depending on skills and experience****Location:** London****Reporting to:*** Technology Delivery and Enablement Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office ...

continuous improvement for live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform … components stable, supportable and continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support … across Leonardo’s business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement.Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise … ambitions for a modern, responsive and digitally enabled future.About the RoleAs Assistant Director of Technology and Innovation, you will:• lead the development and delivery of the council's Digital Strategy and overall approach to digital, technology and innovation• drive organisation-wide digital innovation and empower services through technology• champion ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement. Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting … enterprise applications, customer technologies, digital inclusion and innovation programmes. About the Role lead the development and delivery of the council's Digital Strategy and overall approach to digital, technology and innovation drive organisation-wide digital innovation and empower services through technology champion innovation, automation and the responsible adoption ...

AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, #J-18808-Ljbffr ...

Become a Service Delivery Executive at TD SYNNEX! We’re looking for a detail-oriented, customer-focused Service Delivery Executive to deliver exceptional service and support to our customers and internal stakeholders. You'll play a vital role in ensuring smooth order processing, maintaining accurate … information, coordinating across teams, and providing timely customer communications. By driving service excellence and operational efficiency, you'll help us achieve key performance targets while building strong, long-term customer relationships. We’re not here to sell you a job. We’re here to invite you into a culture ...