1 to 25 of 1,080 Permanent Service Delivery Jobs

responsible commodities such as Hire, Glass, Accident Recovery, Software etc and is responsible for the management and continuous improvement of services utilised in the delivery of our world class motor claims services to Allianz customers. Collaboration will be at the heart of the role, you will be the main … and practices to improve supplier performance Monitor and review performance of suppliers, including benchmarking, to maintain a clear understanding of performance of suppliers against Service Level Agreements and processes Build and maintain strong and effective relationships with key stakeholders including the claims team and suppliers to ensure that service delivery meets the expectation of key business stakeholders Manage the expectations of stakeholders so that any issues are identified, addressed and resolved promptly Lead on the development, implementation and communication of Supplier strategies to support delivery of overall claims business strategy Lead on the delivery of more »

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … ICT stakeholders.Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment.Ability to prioritise, deliver to agreed deadlines and manage expectations.Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies.Working knowledge of service delivery frameworks, with reference to supplier management and change control.Ability to more »

infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated... APCT1_UKTJ more »

the Sword team in the role of Network Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation … Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take … requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be more »

oversight and support to a portfolio of 6 x commercial multi-tenant buildings in Central London (West-End, City) and liaise with various FM service partners to ensure compliance and agreed SLAs. Guideline salary is circa £68 - 72,000 and will also include a discretionary annual bonus, as well … Hard Services Management across locations (budgets, schedules, procurement, quality & risk, statutory compliance and governance) • Develop and implement consistent maintenance management practices across sites. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery • Provide technical support for client’s leased space … client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification) • Communicate regularly with the Client team to build and maintain relationships • Manage internal and external Service Level Agreements (SLA) and Key Performance Indicators to ensure contractual commitments are met or exceeded • Promote high level of customer service to ensure more »

thorough understanding of each client’s business within the team.Manage multiple account teams to deliver work within allocated budgets, ensuring the highest standard of service delivery.Provide expert client advisory services and oversee day-to-day PR operations.Mentor and develop junior colleagues, nurturing their skills and fostering growth within the more »

Job DescriptionIT Support EngineerLondon EC1£25k - 30K BaseStart date: Immediate Business Summary:We are a forward-thinking Internet Service Provider that is changing the way commercial Landlords offer space to the market. We require a switched on, loyal, enthusiastic candidate, with a can do attitude to join our fast … and coaching that will enable you to complete your roles and responsibilities to a high standard. You will be a core part of our service delivery team, helping us deliver better telecoms and data solutions to existing and new clients. These are the day-to-day requirements of more »

of Mundipharma. The successful candidate will act as a key support for the heads of these functions, creating value through budgeting, budgetary control and delivery of effective analysis & insight.Job RoleBusiness Partnering – provide performance management & decision support to the VP Supply Chain and Senior Strategic Sourcing Director and their wider … the financial plan for Tech Ops savings, Opex, FTE, restructuring and exceptional costsMonth-end close including accruals, intercompany charges and liaising with Finance shared serviceDelivery of Opex, FTE, GRNI and project reportingPreparation of business cases and capital expenditure proposals as requiredDelivery, tracking and reporting of key projects and programmes of … be considered for the role you must have the following skills and experienceDegree educated or be able to demonstrate significant relevant experience for successful delivery in roleFormal Accounting Qualification E.g. ACCA, ACA or CIMA with a strong FP&A background Experience of finance partnering in a matrix and cross more »

and our environment. VVB Website - www.vvb-eng.com.About the Job OpportunityThese are key roles within the Estimating area of our Work Winning Department, ensuring the delivery of accurate and timely Electrical/Mechanical/Telecoms/Instrumentation and Control Systems estimates, calculated in-line with the overall company strategy, CORE … race, religion, or belief, sex, or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.Does VVB sound like a company you would like to work for? Click apply and complete our application form.NO EMPLOYMENT AGENCIES. more »

and having resided in the UK for at least five consecutive years without any gaps of more than six months. Senior/Principal IT Service Architect Our client is a technology consulting firm, due to rapid growth plans, they are looking for an IT Service Architect. The architecture … is a senior role in which you will play a pivotal role in shaping the strategy, design and seamless integration phases of the IT service lifecycle, ensuring perfect harmony between IT solutions and business objectives for clients. The ideal candidate will have extensive experience in IT service, leading … service management architecture designs and integration contributing to end-to-end business solutions. Responsibilities of IT Service Architect: Lead strategically and effectively to champion the vision and goals of IT Services, guiding IT partners through the Service Delivery process. Ensure that the activities of IT providers more »

Directorate You could be just the right applicant for this job Read all associated information and make sure to apply. Business Systems Business Area Service Delivery Location Glasgow or Dalkeith Salary range £35,577 - £40,993 Type of Contract Permanent Contract Part Time/Full Time Full Time … not just in this country, but around the world. SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The role sits in the Business Systems Service Delivery team who are responsible for managing the services Business Systems … supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

Job DescriptionA global insurance firm are looking to expand their team in London. Our client is currently looking for a passionate Service Delivery manager with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. This is … about bringing unique ideas to the table, not working to a specification.There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better … offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function.Requirements· Proven experience within IT services delivery or IT infrastructure ideally 10+ years· Experience within IT Asset management, IT Security Operations, IT Service desk, Software Support and Cloud Services· Experience more »

that have a user base of at least 2,000 people.An in-depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery.What we are offering:26 days holiday with an option to buy an additional week.Company sponsored Pension Scheme with a 5% employer contribution.Private Healthcare more »

strong relationships with prospective clients and key stakeholders.Develop and implement effective sales strategies to achieve revenue targets.Collaborate with cross-functional teams to ensure seamless service delivery.Support the Global Sales Team with pricing inquiries.Prepare and deliver compelling presentations to prospective clients.Facilitate the completion of RFQ’s.Work closely with carriers, customs more »

trends, search engine algorithm updates, and emerging practices in technical SEO, collaborating with the Global Head of SEO to identify and implement innovations in service delivery and processes. Document technical SEO processes, implementation guidelines and other departmental resources to ensure consistency and best practices are maintained. Technical SEO more »

Junior Service Delivery Manager Northampton (Hybrid) £27,000 - £33,000 VIQU are seeking a Junior Service Delivery Manager to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and … e-commerce solutions. The successful Junior Service Delivery Manager will focus on providing proactive and customer-focused engagement. The Junior Service Delivery Manager will oversee a collective inbox for client communication, resolving inquiries, requests, and queries. You will serve as the initial point of contact for … their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment Responsibilities of the Junior Service Delivery Manager: - Oversee and regulate the collective inbox, monitoring inbound client inquiries more »

stage discussions including pricing/commercial and legal jointly with the client partnership teamsProvide necessary input for building new alliances with relevant product/service ecosystem partnersWill be passionate and enthusiastic to work on digital technologies.Provide intelligence on ecosystem partner, competition, marketing mix elements and trends that would impact … strategic accounts to ensure there is a good understanding of strategic and tactical initiatives of customers and prospects. Work on penetration strategies for various service lines from Infosys into the strategic accounts. Build relationship maps for key executives in the accounts and in the ecosystem partner organizations.Building long term … commercial negotiations and order bookings.Track record of interacting and building relationship with C/C-1 level clients/ecosystem partners.Reasonable understanding of Global Delivery Model and IT service industryExperience managing large multi-location engagement teams and driving multi-functional proceedings including sales, finance, legal, leadership, service more »

and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As a Customer Relations Manager (CRM … you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting directly to the Managing Director, you will act as the main point of contact for customers, ensuring that their needs are met … Responsibilities:Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.Measure, monitor, and make recommendations for improvement of the customer service delivery experience.Attend customer head office on a weekly basis as required.Act as an escalation point for support issues from the customer.Prepare monthly invoicing more »

FAQs, and knowledge articles.in incident management and problem resolution activities, including conducting root cause analyses.closely with internal teams to ensure a high level of service delivery and customer satisfaction.remote support and assistance with change management for our client base on a 24x7 basis as required.and monitor call queues … of networking technologies, including LAN/WAN, routing, switching, IP sub-netting, and the 7-layer OSI model and associated protocols.experience in an IT service role, with a focus on supporting and troubleshooting network security environments.troubleshooting and problem-solving skills.and effective communication skills, both verbal and written.to work well more »

Job Description NOC Engineer Southampton, Hybrid £45,000, 26 days holiday, 5% Pension, Death in Service Here you’ll expand your Linux skills within an environment of up to 80 Linux Servers, which are due to migrate to Red Hat shortly. With either commercial experience as a Linux Systems … amongst others) and gain Red Hat or other Linux qualifications. A team of 8 NOC Engineers implement, monitor and support the IT infrastructure and Service Delivery of an international company helping to reduce energy waste and cost. Having placed most of the NOC team here over the years … part of the ongoing support and providing a reliable service. Working to strict Information Security Management best practices you’ll validate the compliance and delivery of services. Using the latest tools, you’ll proactively monitor the uptime of IT Systems, servers and services and dealing with outages appropriately. Provide more »

maternity, race, religion or belief, sex or sexual orientation.All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. Does VVB sound like a company you would like to work for? Send us your CV on the VVB Careers Microsite - careers.vvb-eng.com more »

Project Manager to lead the planning and execution of projects within their SMART factory programme for the production facility. Key Responsibilities: Manage the successful delivery of automation projects to meet strategic business objectives.Contribute to the development and implementation of the automation transformation strategy.Management of the specification, design, development, and … by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing.We are more »

business change initiatives across the region. You will ensure that Trusts effectively implement our Federated Data Platform, aligning with NHS strategic goals and enhancing service delivery.Role Scope:Full-Time Hours: Full-time role with a standard workweek of 37.5 hours.Permanent Post: Become an integral part of our team on … Network for Trusts in your region, acting as the single point of contact for Trust resources undertaking business change roles.Strategic Implementation: Oversee the smooth delivery of business change activities, working closely with internal Trust teams to ensure all roles are executing their business change responsibilities effectively.Communication and Relationship Building more »

scheme and paid door to door. A leading Fire and Security company with offices in the heart of London are looking for an Electrical Service Team Supervisor to manage a team electrical service engineers, working on fire systems. We are looking for career driven and ambitious candidates as … comes with a company vehicle, bonus scheme, callout allowance, overtime available and PAID Door to Door from home to work and back. The Electrical Service Team Supervisor will be working for the UKs largest independent fire and security company in the UK, recognised in the Sunday Times Fast Track … introducing state of the art first to market systems to the UK. The purpose of the role is to manage a team of electrical service engineers to ensure compliance and professional, cost-effective service delivery is maintained. The Electrical Service Supervisor will also act as an more »