101 to 125 of 1,109 Service Delivery Jobs

and Data Science Center of Excellence. This strategic role will be instrumental in driving AI and tech enablement initiatives across the company's diverse service offerings, creating market differentiation, increasing profit margins, and delivering superior service to clients. Williams Lea serves clients in 20 countries across four continents … Evaluate and select the appropriate ML models, frameworks, and technologies (e.g., TensorFlow, PyTorch, Kafka) to address specific business challenges and drive automation across various service lines. - Collaborate closely with stakeholders, including the CTO, CEO, SVP of Legal Services, Product Management, and Development teams, to identify opportunities for ML and … the ability to quickly understand and apply ML solutions to diverse business problems. - Familiarity with agile development methodologies and project management frameworks for successful delivery of ML and AI projects.. The successful applicant will have an outstanding opportunity to shape the future of a global leader in business process more »

Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of more »

Home based role This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple … You’ll Be Doing: Work with internal/external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle. Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity. Assist in the release … business sign off. Create Change records and package release records specifying the effect on CIs within the Release Management service. Work with project and service support teams to ensure any potential CI’s are correctly identified and managed through a quality release management deployment programme. Ensure that the CMDB more »

team. This critical role offers a blend of third-level design, pre-sales, and maintenance support across a diverse customer base, focusing on the delivery of high-quality network and security solutions. Key Responsibilities: Design and build robust infrastructure solutions tailored to specific network and security requirements. Deliver persuasive … including the creation of comprehensive test plans and adherence to customer-specific change control procedures. Maintain up-to-date knowledge of customer systems and service requirements to enhance solution design. Provide documentation for all deployed solutions and participate in an on-call rota to ensure continuous service delivery. … with this company that would be suitable) Engage in supplier accreditation programs, achieving relevant certifications. Stay informed of market developments and trends to enhance service offerings. Share expertise with team members within the Security Operations Centre (SOC) to foster a collaborative working environment. Essential Skills and Experience: Requires Security more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … an impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which more »

in repository. Create and implement DevOps, support, maintenance and governance practices and processes for the Cloud Platform. Solution and implement all aspects of Cloud service models and application delivery such as PaaS, Serverless and Containerization infrastructure. Establish On-prem and Cloud Network interface with Load balancers, firewalls, VPNs … maintain a cloud platform. Create the capabilities required to utilize automation practices for initializing, provisioning, and optimizing systems, and facilitate infrastructure orchestration – embracing self-service and autonomy. Ensure systems and application have efficient and actionable monitoring with SLO aligned with business goals. Develop, plan, create Proof of Concept environments … prem and in the cloud. Lead and participate in architectural and governance reviews and/or audits. Consult and support other divisions within solutions delivery in application integration and development. Implement projects in close collaboration with other stakeholders (strategic business solutions, solution delivery, service delivery, business more »

Technical Operations Manager – Hertfordshire (Hybrid) As a skilled Manager who has a good grasp of service delivery and technical operations, running a small service desk team and being hands-on, this role will allow you to use your technical capabilities and become more client-facing. This one … overseas. With their client base continuing to grow they are looking to add a Technical Operations Manager to the team to help them maintain service level agreements and a five star service for their end clients. Why them? This role is permanent and Hybrid working You can look … these improvements, coordinating with our development teams and technical project managers where required. You will work closely with the Senior team to ensure technical delivery is at the highest level. About them The company are a global agency who specialise in Music. Based in the Hertford area. They pride more »

line user IT support Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided Stay in regular contact with users across the firm Responsible for the day to day supervision of the outsourced IT Support desk … and the internal IT Support team, focusing on service delivery and excellence Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required more »

committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … UKAEA aims to introduce a new grading structure in 2024 aligned to the roles and associated, skills and knowledge UKAEA needs to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join UKAEA and be part of the … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all service delivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA more »

commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and perform quality control checks on all items … customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service delivery and support Support technical administrator and field activity as necessary Undertake any necessary actions to ensure conformity to the ISO Procedures and more »

UK remote 6 months Pay Rate: 35.10 Our client's Global Support Operations' (GSO) team's ultimately help businesses through scaled service delivery & operations. They combine deep expertise in their products with operational and analytical skills to design and manage scalable support processes. The unique view on both … product and service allows them to partner with teams across the business to drive business forward by representing the community and combining quantitative with qualitative signals to drive product launches, improvements, and scale operations. They work closely with cross-functional partners in Sales & Product, leveraging the data and insights … multiple stakeholders with the goal of planning sprints and/or roadmap for teams; a passion for growing customer satisfaction through efficient operations and service excellence; and a keen eye for identifying and scaling processes and workflow opportunities. Responsibilities Independently lead 2-3 short-term projects within a portfolio more »

to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The M&E Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

world-leading Airline Role: Key figure in new practice specializing in leading ITSM vendor Visible pathway to management New business, strong technical support and delivery and warm accounts to go after Global Center of Excellence in UK Superb work life balance and benefits (e.g. 1 extra Friday per month … ground running Remote contract Corporate benefits, emphasis on work life balance, for example 37 days holiday Flexible working and remote contract Global offices Unrivalled delivery and support capability Superb culture Basic upto £100k OTE £200k uncapped, top earners exceeding £350k Candidate New business mindset Enterprise-level selling with demonstrable … selling Software and Services around ServiceNow would be ideal Able to manage a team of people in order to successfully manage a customer (e.g. Service Delivery Managers, Project Managers etc.) Is able to travel when required in order to suit both the team and their customers more »

range of client scenarios, focusing on high quality even in high-pressured, time-critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience more »

both tax and technical work streams; and manage conflicting resourcing requirements between projects. Leading by example in terms of client relationships, technical quality, and service delivery. Leading projects; and solving problems by advising our clients in the application of complex legislation to real life situations. Leading people including coaching … complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in. Service Line Information The Claims and Incentives team are part of our wider Corporate Tax department. They help our clients to secure cash tax savings more »

assist customers with questions and suggest the best products for their needs. Who You Are 3+ years of experience of account management or customer service/success at an agency within the digital health and/or pharma space. Strong track-record of establishing long-term relationships with key … needed. Experience promoting product's value and upsell opportunities, promoting value through customer experience . Attention to detail is critical for best-in-class service delivery. Excellent written and verbal communication skills including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication … genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires more »

will be responsible for managing multiple projects across the customers manufacturing plant, ensuring these projects are delivered within contracted timeframes and budgets to stated delivery quality standards . Area of Responsibility • Lead and work with product and delivery teams to deliver workstreams. • Lead brainstorming sessions and understand business … for process improvements. • Lead, communicate and consult with external parties and internal stakeholders end-to-end on design, build, test, implementation, and handover to Service Delivery • Manage project risks and issues. • Project reporting as per agreed schedule • Escalate issues/risks to the management team as required (timely … capacity, and timelines to meet expectation of business case. • Analyse risk and dependency of a project on existing applications and infrastructure to ensure smooth delivery of projects. Knowledge/Experience · Expertise in tools like JIRA, Confluence, Microsoft Project, Excel for project management · end-to-end on design, build, test more »

Who We Are CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well as delivering the difference in business-oriented services, such as development, support and maintenance of applications, virtualisation, automation … charging to other Corporate HPE Business Units. In the role you will: Act as a Finance Business Partner to allocated Regional Operations Managers and Service Delivery Managers, offering financial guidance and support, whilst being part of their management team. Prepare monthly review packs with appropriate narratives following a more »

Team Collaboration: Experience in working collaboratively within and across teams to achieve organisational goals, and contributing to a culture of continuous improvement and inclusive service delivery. Desirable Knowledge and Skills Ethics: Basic understanding of ethical issues related to data use and how they impact information governance practices. Assurance: Familiarity more »

Your Tasks and Responsibilities: Be responsible for local projects delivery (from project planning, implementation, risk & cost control up to maintenance service delivery) and customer satisfaction. Includes overseeing from a hands-on perspective all POC stores to ensure that trials are successfully installed and supported. There will be … assumptions in these where necessary. Communicate with team members where applicable, ensuring the achievement of the Project Plan. Mobilise all necessary resources for hardware delivery and installation, software & system deployment, upgrading, maintenance and technical support, etc. Work closely with after-sales engineers and R&D team to respond to more »

HR Systems & wider PS Leadership team to ensure that their needs of the system are clearly understood and a clear roadmap from inception to delivery is developed. Works alongside the IT – ERP Team to plan and execute the short, medium and long-term product roadmap of technological development for … level issues relating to Success Factor related products. and drives continuous improvement within Employee Central & Recruitment & Onboarding along with the IT – ERP team and service delivery teams in People Services. Works in partnership with Head of HR Systems to develop internal capacity and capability to manage and improve … Employee Central as a source of accurate and relevant workforce data. Skills and Experience Essential: Experience Extensive SAP SuccessFactors Product experience – strategic and delivery Extensive, proven experience in defining HR lifecycle process system support from implementation to adoption/enhancement and to continuous improvement. Skills and Behaviours Role models more »

Cognizant Microsoft Business Group Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Security Cleared or at least Security Cleared eligible (must have been a resident in the UK for at least the last 5 years) Join a team of … passionate thought leaders in a dynamic and collaborative environment! The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies … Partner Native Organisation International and Diverse teams collaborative environment, where ideas and knowledge sharing are actively encouraged Medical Insurance Assistance Programme Protection Cover in Service Cover Personal Pension Plan with enhanced employee contributions Working and Working from Home annual leave allowance are committed to diversity, inclusion and belonging and more »

of potential We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world class customer service while balancing client service demands. You will be at … and representing our Centre of Excellence. As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customer service offering across all our communication channels. We’re looking for someone who can grow, develop, and shape the team you’re working with; a … A role you will love You will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customer service whilst achieving client service level criteria, management, and development of your team members, ensuring high more »

Who We Are CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well as delivering the difference in business-oriented services, such as development, support and maintenance of applications, virtualisation, automation … of Hewlett Packard Enterprise’s values and commitments to employees and customers alike. About us… An exciting opportunity has arisen to join a successful service delivery organisation as an HR Administrator, based in Winnersh, Berkshire. HPE Customer Delivery Services (CDS) is a wholly owned subsidiary of Hewlett more »

private and public cloud environments. Conduct business case development and TCO analysis. Implement governance and restructure IT departments for cloud management. Client Engagement and Delivery : Lead client engagements to deliver measurable outcomes and cost reductions. Adapt to complex client environments and prepare client-ready documents. Analytics and Problem-Solving … Modernize IT service delivery and enhance customer experiences. Synthesize information rapidly and identify key insights for solutions. Leadership and Executive Experience : Build trust and advisory relationships with executives. Lead change initiatives and communicate effectively across diverse audiences. Develop proposals and cultivate new opportunities. Qualifications: Extensive experience in cloud more »