Milton Keynes, Buckinghamshire, South East, United Kingdom
Datapol Consultants Limited
a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of servicedelivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track more »
top-tier material handling solutions to their clients across various industries. As they expand their footprint, they are looking for dedicated and skilled Field Service Engineers to join their dynamic team. Job Description: As a Field Service Engineer, you will be the frontline ambassador of their company, providing … on-site service, maintenance, and repair for their range of forklift trucks. Your technical expertise and customer-centric approach will ensure the optimal performance of their equipment, contributing to their reputation for excellence and reliability. Key Responsibilities: The key responsibilities for the Field Service Engineer are: Perform routine … minimize downtime and enhance equipment longevity. Provide technical support and training to customers on the proper use and maintenance of their products. Maintain accurate service records and documentation. Collaborate with the service team to ensure timely and efficient service delivery. Ensure compliance with safety regulations and company more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Swansea City Council
take place throughout the year and that the public realm is kept clean as far as is reasonably practicable. Purpose of the role: Manage service specific digital systems in the Parks & Cleansing service areas, supervising their data and providing technical advice to management and users on correct usage … limited to Customer Relationship Manager (CRM), Parks Maintenance System (PMS), Tree Management software, Asset Management Applications, SharePoint, and any other systems used to support service delivery. To lead onboarding and implementation/rollout of service specific IT hardware and software solutions and undertake ongoing IT development work within … service areas to develop solutions ensuring a proactive approach is taken to meet changing customer needs/service provision. To assist in specification and procurement of IT hardware and software solutions. A few crucial candidate requirements: A relevant degree or part qualified professional, Systems Administrator Professional Certification e.g. more »
to the Client Services Manager, you will play a key role in delivering high quality housing services to our members. Your responsibilities will include: Delivery of housing management services including lettings, rent arrears control, void control and tenancy management Working closely with member organisations to maintain positive relationships and … skills Knowledge of housing legislation and good practice Ability to work under pressure and meet deadlines Good IT skills Commitment to high standards of servicedelivery We are a learning organisation and will support staff undertaking relevant professional qualifications. Applicants must have a full driving licence and the more »
Your Tasks Strategic planning: Develop and implement the strategic setup of the groups O&M activities including the definition of target markets, target customers, service offerings, pricing strategies, etc. Organizational setup: Define and set up future proof organization to cover 24/7 requirements serving various technologies in PV … and streamlining of the global O&M organization Close collaboration with the international O&M teams to implement best practice initiatives to continuously enhance servicedelivery Financial Management: Develop and manage local budgets, ensuring effective cost control, identify areas of improvement and implement corrective measures Client Relationship Management … energy production for future generations. We build ground-mounted solar power plants throughout Europe and, as one of the world's largest O&M service providers, ensure our costumers plant operation for decades to come. Our aim is to protect the climate and ensure a cost-effective and secure more »
WC1, Bloomsbury, Greater London, United Kingdom Hybrid / WFH Options
NQB Recruitment Solutions
management with strategic IT project oversight, ensuring seamless integration and optimisation of IT systems and infrastructure. Key Responsibilities: IT Support Management: Oversee the Managed Service Provider (MSP) and coordinate with the cybersecurity consultancy to ensure robust cyber support and compliance. Address and resolve IT support issues promptly, including IT … protocols. Evaluate and optimise existing portfolio/asset management systems. Vendor and Stakeholder Management: Liaise with external vendors and consultants to ensure high-quality service delivery. Collaborate with internal stakeholders to understand business needs and translate them into effective IT solutions. Negotiate contracts and manage relationships with IT servicemore »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional servicedelivery A desire to learn new products and keep up to date more »
To support our growing and thriving business we are on the look out for a Technical Service Manager to lead ourTechnical Support Services team within the UK. The Technical Service Manager is responsible for overseeing and leading the Technical Support Services team (2ndand 3rdline support). This role … involves leading a team of technical support professionals, ensuring the delivery of high-quality support services to customers, and driving continuous improvement in service delivery. The successful individual will collaborate with cross-functional teams to enhance the customer experience, optimise support processes, underpin SLA Performance with insight and … and provide constructive feedback. Foster a positive and collaborative team environment, promoting teamwork and knowledge sharing. Allocate resources effectively to meet customer demands and service level agreements Monitor and manage team workload, ensuring optimal resource utilisation Identify staffing needs, participate in recruitment processes, and provide training to new team more »
pillar within DDaT. The Principal Data Engineer will play a key role in shaping and implementing the changes and improvements required to transform the service provision of data services across the University. Reporting into the Enterprise Data Architect, the Principal Data Engineer role forms part of the technical leadership … a team of architects and to design, build, and maintain scalable, secure, and reliable AWS solutions. You will also be responsible for effective technical ServiceDelivery within your area, ensuring services are managed in accordance with agreed service levels, standards and policies. Working with the DDaT Portfolio … team the role will be responsible for the effective planning and delivery of the DDaT Projects Portfolio, ensuring alignment to the agreed organisational priorities and adherence to the agreed project delivery and assurance framework. This role is offered on a full time (36.5 hours per week) permanent basis. more »
infrastructure hardware, software and solutions, as well as extensive expert-level technical experience in one or more relevant fields. Is able to continually demonstrate delivery of quality and consistency whilst delivering excellence and at the same time continuing to strive for improvement. Prior experience working in an IT Services … collaborative, and long-term relationships with our clients, suppliers, and co-workers where these are constructed to deliver mutually beneficial outcomes. Responsible for the delivery of quality and consistency in all that they do and aim to get this right first time, every time. Aims to deliver excellence and more »
Colorado Springs, Colorado, United States Hybrid / WFH Options
USAA
procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »
San Antonio, Texas, United States Hybrid / WFH Options
USAA
procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »
Tampa, Florida, United States Hybrid / WFH Options
USAA
procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »
Phoenix, Arizona, United States Hybrid / WFH Options
USAA
procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »
experience within the Warehouse and Production areas but also has potential to progress through to other departments such as Repairs, Technical Support, Procurement or ServiceDelivery departments. What does the warehouse/logistics role in Thame involve? To provide an excellent standard of service to external and … work flow activity is delivered on time and accurate Company benefits: Company Pension Scheme 25 days holiday (plus bank holidays), additional holiday for long service, up to a maximum of 28 days in line with company policy (pro rata for part time hours) Life Assurance Additional Lifestyle Benefits Free more »
Our immediate requirement is for a ServiceDelivery Support Associate to play a pivotal part within our service account team. The role will be integral to ensuring support for the service account manager(s), efficient servicedelivery and enhancing our client relationships. This is … an exceptional team member to join an established operation with scope to drive and enhance the client experience at every opportunity Key Responsibilities; Support service account manager(s) in the management of service accounts: - Field and manage day to day internal and external communications for key service … Track and develop any potential audio visual and videoconferencing support opportunities from our client or 3rd party projects - Monitor account profitability and ensure additional service costs are charged back to the client when required - To ensure all leads & opportunities are fully updated with D365 on a regular basis to more »
Role: IT Service Manager Salary/Rate: £600 - £ 650 per day (inside IR35) Location: Corsham Contract Duration: until March 2026 We are currently looking for an IT Service Manager for our government client. This IT Service Manager role is based 5 days per week on site in … Corsham. Candidates will be required to attend site everyday. The contract for the IT Service Manager position is initially until March 2026 with potential to extend, offering a daily rate within the range of £ 600 to £ 650, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is … inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Role Profile/Responsibilities: Crypto background/experience. Ability to work between military and civilian users/strong communication skills. Public sector experience (high preference) Army or Navy background as being more »
more than just a great place to work About the Role As Head of Network and Data Centre Services, you will lead a significant servicedelivery group within IT Services. You will be responsible for all aspects of campus networking and data centre services, which are critical to more »
We seek an experienced and dynamic ServiceDelivery Director to lead servicedelivery operations for our customers. The successful candidate will be responsible for managing a 100 member team and delivering world-class service to our clients in the media and broadcast arena. Job Summary … goal is to handle the Support team, which consists of L1 to L4 Support Engineers contributing to the Support System end-to-end. The ServiceDelivery Director will drive transformation and automation initiatives, leveraging cutting-edge technology and best practices to improve efficiency, drive transformational initiatives for continuous … improvement, reduce costs, and enhance customer satisfaction. The ideal candidate will possess strong leadership skills and a deep understanding of servicedelivery and automation methodologies. Responsibilities Develop and implement strategies to improve servicedelivery processes and procedures, including incident, problem, and change management. Requirements: Bachelor's more »
secure mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager Careers at TCS: It means more TCS is a purpose-led transformation … Manager , you will serve as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer s managed security service provision and business information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract … within ServiceDelivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base, sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the deliverymore »
discussions including pricing/commercial and legal jointly with the client partnership teams Provide necessary input for building new alliances with relevant product/service ecosystem partners Will be passionate and enthusiastic to work on digital technologies. Provide intelligence on ecosystem partner, competition, marketing mix elements and trends that … strategic accounts to ensure there is a good understanding of strategic and tactical initiatives of customers and prospects. Work on penetration strategies for various service lines from Infosys into the strategic accounts. Build relationship maps for key executives in the accounts and in the ecosystem partner organizations. Building long … and order bookings. Track record of interacting and building relationship with C/C-1 level clients/ecosystem partners. Reasonable understanding of Global Delivery Model and IT service industry Experience managing large multi-location engagement teams and driving multi-functional proceedings including sales, finance, legal, leadership, servicemore »
the next three to five years. This role provides a substantial budget for transformation and integrates technology into the core business strategy to enhance servicedelivery and operational excellence. If you are located outside Australia, but open to relocate, our client is prepared to sponsor a work visa … Ensure compliance with all relevant regulatory requirements and industry-specific protocols, enhancing data protection and security measures across operations. Manage relationships with key technology service providers, ensuring the organization acts as an expert buyer to secure high-quality, cost-efficient technology solutions. Champion the organization s core values and more »
Foster the team's talents through mentorship and guidance Cultivate a robust and collaborative work environment that promotes individual and team growth Ensure outstanding servicedelivery and cultivate strong borrower relationships Oversee ongoing portfolio monitoring to maintain a deep understanding of borrower performance Do you have: Demonstrable experience more »
and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite ServiceDelivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe s 1000 fastest-growing companies in more »
the senior management in driving the development of their digital channelsPutting the customer at heart of everything you do, improving their digital journeyOverseeing the servicedelivery, ensuring all aspects of the customer journey are delivered exceptionallyAs an eCommerce Product Manager you will have:Experience in API’sTechnical skills more »