176 to 200 of 851 Service Delivery Jobs

work and commitment. As part of our team, you would be eligible for: Competitive pension scheme Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Title: Administrator Job Type: Permanent Hours: 37.5 hours per week Job Location: Shepton Mallet Main Purpose of Role To operate and maintain the administration and customer service needs … they can qualify compliance of the requests and responding to any requests for additional information when necessary. To communicate effectively between the customer and service delivery teams to achieve compliance to relevant country standards and to ensure clients are provided with completed certificates. To maintain a professional corporate more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP s core priorities . Position Purpose The Sr. Manager, Global IT Service Delivery Management will join the newly created IT Service Management function, will own the day-to-day execution of Service Delivery … of all Major Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a … collaborative and effective approach to both Service Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

responsible for advisory services to infrastructure clients in the UK and beyond. You will focus on areas such as (regulatory) business planning, asset strategy, service delivery, risk management, and asset management maturity (ISO55001). You will also provide support to the wider business in asset management best practice. … from client locations and home. You will be required to travel to client offices 2 days a week. Key responsibilities include Lead on project delivery with accountability for the project team and the outputs Provide leadership and guidance to the team ensure that they are happy, growing and valued … and strategies Improving and making best use of asset data to deliver the right business solution Develop long-term adaptive strategies Build bespoke investment delivery processes Optimise existing decision-making processes. The Candidate As a potentially suitable candidate you will ideally have 10 years of experience of infrastructure asset more »

development of the new operating model, ensuring they are delivered on time, within scope, and budget. Vendor Management: Manage relationships with technology vendors and service providers, negotiate contracts, and ensure optimal service delivery. Cybersecurity Oversight: Oversee strong cybersecurity operations, conduct regular security reviews, and ensure compliance with all more »

Lynch Wood, Peterborough, PE2 6FY Summary of the role: Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call . With multiple positions available due to our … aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services). What we're looking for: Strong customer service experience is required . Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions Teamwork - We … believe that a great team needs great people who are passionate about helping people and providing great service as one team. Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way. Someone who more »

customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the business more »

for thinking outside the box, is experienced leading a team across organic social, content development and strategy, influencer/creator marketing, and paid media delivery, as well as watertight organisational skills. As an Account Director, you will play a pivotal role in shaping and executing marketing strategies and deliverables … video games to fitness platforms and tech sponsors in Formula One. You will be responsible for overseeing these accounts and ensuring the highest-quality service delivery, developing ongoing strategy, building and delivering the social content calendar, leading the team, and producing creative campaigns throughout the year. AT A … and implementation of content calendars, status documents, and project management tools. Support, mentor and motivate the internal team to support personal growth and overall delivery, managing expectations and learnings through regular catchups. Confidently present to clients, handle feedback, and ensure overall delivery is timely and of the highest more »

a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »

/Team Leader Logistics/Driving Sector Key Facts: Award-winning business Superb office facilities Established client base and enviable reputation for quality of service Very experienced senior team Very low staff turnover Base salary to £50 k + bonus - negotiable Are you looking for a management role within … business/employment agency regarding this position. The Job Office Ltd is an employment agency practicing within Recruitment to Recruitment. We offer a confidential service to both client and candidate. We positively welcome applications from suitably qualified candidates, no matter what their age, race, gender or lifestyle and those … Executive Search and Selection/Business Development Manager/Recruiter/Account Manager/Managing Consultant/Senior Consultant/New Business Manager/Service Delivery Consultant/Recruiter/Recruitment Manager/Business Development Executive/Senior Recruitment Consultant/Senior Recruiter/Recruitment manager/Branch more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

The Candidates: Proven track record in delivering data warehouse solutions to insurance clients, preferably with Verisk framework and star schema. Experience in MI services delivery in MGA, Lloyd s, and US markets, with strong data analysis and problem-solving skills. Skilled in Microsoft SQL Server, SSIS, SSRS, Azure DevOps more »

an experienced Multi-skilled Engineer Electrical Bias to work with a range of Mitie clients to conduct work that provides a multi-skilled maintenance service, which covers electrical and mechanical disciplines and to provide a reactive and pro-active maintenance service as per project requirements to all operational … modifications and installations when required, maintaining, repairing, and calibrating electrical, mechanical and instrumentation plant to optimize both reliability and maintainability. You will provide a service that ensures all key performance indicators are met and liaise with contractors or external suppliers where required. You will also need to complete any … with current company policies and procedures and report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. You will be responsible for ensuring own work and work of those under more »

communications, digital and face to face presentations and workshops Be an expert in our products, able to inspire families and professionals to utilise the service as well as understand how best to embed the offer into pathways Monitor and interpret available data to understand the impact of your work … and inform future implementation strategies Identify and manage risks to implementation from a service and product perspective. Identify and address any roadblocks, identify root causes, define and activate solutions, and enlist cross-functional support to resolve Identifying opportunities for improvement and inspiring colleagues to realise them Maintain accurate records … including stakeholder details, meeting notes and tasks Contribute to our overall customer retention strategy by ensuring successful implementation of the service offer Identify and qualify opportunities to improve revenue, working in close collaboration with sales/business development The Ideal Candidate Experience: 3 years working within education, health or more »

systems etc) is sought by a market leading professional services organisation based in Birmingham and Northampton. With a rich pedigree of innovative, forward thinking service delivery this company are looking for an IT Systems Manager to lead a small team tasked with creating and delivering innovations designed to more »

Cognizant Microsoft Business Group Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Security Cleared or at least Security Cleared eligible (must have been a resident in the UK for at least the last 5 years) Join a team of … passionate thought leaders in a dynamic and collaborative environment The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies … Partner Native Organisation International and Diverse teams collaborative environment, where ideas and knowledge sharing are actively encouraged Medical Insurance Assistance Programme Protection Cover in Service Cover Personal Pension Plan with enhanced employee contributions Working and Working from Home annual leave allowance are committed to diversity, inclusion and belonging and more »

an exhaustive list):Leadership:As the visionary leader, you will not only set the team's strategic direction but also foster a culture of service excellence, quality work and robust risk management in all aspects of new client and matter intake. Your relationship building skills and business acumen will … as a mentor will be pivotal in fostering the professional development of members of your teamYour commitment to excellence with drive enhancements in systems, service and processes across the operations of the Onboarding TeamBuilding collaborative and effective relationships with stakeholders across various business services teams will be an integral … include:As a leader, you will set a compelling tone for a diverse team across various locations, marrying attention to detail and a strong service delivery culture with a broad strategic vision. You will have the ability to adapt to different situations and stakeholders, delivering high-quality and more »

candidate will possess a broad range of IT skills including infrastructure management, networking, and desktop support. They will have strong project management capabilities, exceptional service delivery experience, and be comfortable working in a hands-on technical capacity. This role involves managing a small team of engineers to ensure … within scope, and within budget. Collaborate with stakeholders to define project requirements and deliverables. Monitor project progress and provide regular updates to senior management. Service Delivery: Ensure a high level of IT service delivery and customer satisfaction. Develop and implement IT service management best practices … policies, and procedures. Monitor and analyse service performance metrics and take corrective actions as necessary. Team Management: Lead and mentor a small team of IT engineers. Provide guidance, training, and professional development opportunities to team members. Conduct performance evaluations more »

will have a key role within the business overseeing services for its clients throughout Europe. Day to day the Technical Product Manager will: Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability … management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles Support the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem management etc. Research and recommend new Managed Services Refinements to existing … offerings Perform cost analysis and recommend areas for efficiency improvement Oversight customer contractual services and service level from pre-Sales to post production BAU Perform customer cost analysis and suggest The Technical Product Manager must have: Minimum of 4 years experience working in banking, financial services or software product more »

an exhaustive list):Leadership:As the visionary leader, you will not only set the team's strategic direction but also foster a culture of service excellence, quality work and robust risk management in all aspects of new client and matter intake. Your relationship building skills and business acumen will … as a mentor will be pivotal in fostering the professional development of members of your teamYour commitment to excellence with drive enhancements in systems, service and processes across the operations of the Onboarding TeamBuilding collaborative and effective relationships with stakeholders across various business services teams will be an integral … include:As a leader, you will set a compelling tone for a diverse team across various locations, marrying attention to detail and a strong service delivery culture with a broad strategic vision. You will have the ability to adapt to different situations and stakeholders, delivering high-quality and more »

Infrastructure Manager, you will: - Lead the operation and strategic scaling of our compute and storage platforms. - Manage both internal and external resources to drive service stability and transformation activities. - Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance. - Play a critical role in … practices are in place to safeguard our operations. - Liaise with stakeholders across all brands to ensure consistent performance and meet KPIs. - Govern third-party service delivery, ensuring compliance and operational excellence. - Drive continuous improvement initiatives across technology platforms, enhancing system reliability and user satisfaction. - Handle budget management responsibilities … infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing service delivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable of managing budgets and more »

Crawley, West Sussex/Remote Flex Up to 75,000 depending on skills and experience Plus benefits Reporting to: Head of Hybrid CloudProduct/Service: We deliver strategy-led solutions that address the most important technological challenges: cyber resilience and hybrid cloud infrastructure. Clients include: Sony, Surepharm, Jigsaw Trust … help to deliver a world-class experience across the hybrid cloud portfolio of services of physical infrastructure, data centre facilities and public cloud services.The service delivery team each have 20+ years of technical delivery expertise over a range of verticals and disciplines and are all considered experts more »

Foster the team's talents through mentorship and guidance Cultivate a robust and collaborative work environment that promotes individual and team growth Ensure outstanding service delivery and cultivate strong borrower relationships Oversee ongoing portfolio monitoring to maintain a deep understanding of borrower performance Do you have: Demonstrable experience more »