76 to 100 of 1,274 Service Delivery Jobs

THE COMPANY Britannia Global Markets is a dynamic, fast-growing organisation that operates a full-service execution and clearing brokerage business covering Exchange Traded Derivatives, Cash Equities and Fixed Income, CFD’s, Foreign Exchange, Repos and Structured Finance. Britannia Global Markets is part of the Britannia Financial Group https … FCA guidelines. Budget and Vendor Management Develop and manage the IT budget, ensuring cost-effective use of resources. Oversee relationships with external vendors and service providers, negotiating contracts and ensuring quality service delivery. Monitor and evaluate the performance of IT service providers. Audit Responsibilities Lead and coordinate more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in … maintenance of a comprehensive configuration management database (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the accuracy and completeness of configuration information. Skills/Experience required 2+ years within a Service … Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers more »

with existing asset data to drive new insights into pressing maintenance issues, such as damp & mould Exploring the use of generative AI to transform service delivery such as building report commentary, enhancing product engagement and producing synthetic data Linking insights from many of these experiments to prescriptive/… Competitive salary and rewards package including: - Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 years service ,salary sacrifice pension scheme and much more .. Inclusion We are an equal opportunity employer and value diversity at our company. We do not more »

month fixed term contract, with the potential to turn permanent. In this newly created role, you will report to the Head of IT Service Delivery and manage a variety of projects across the business from an IT perspective, as well as managing the core IT "business as usual … projects portfolio. You will be responsible for end-to-end project delivery and work with a wide variety of stakeholders across the organisation. Key Requirements: Experience managing IT projects and managing budgets Ability to write risk logs and carry out resource planning Experience using project toolkits such as Microsoft more »

your domain, fostering alignment and best practices. Develop short to medium-term strategies, designing roadmaps for evolving our products and services. Provide guidance on service delivery, collaborating with fellow engineers and reducing complexity. Advocate for engineering excellence, contributing to company-wide standards and processes. Drive adoption of standards more »

and servers, implementing server monitoring, reviewing system logs, and initiating improvements. You will also provide proactive support, resolve incidents and managing problems to maintain service levels. Your role involves identifying risks, managing major incidents, and maintaining strong relationships with stakeholders to ensure collaborative service delivery. You will engage … What's the benefits? Salary - £40,500/pa Hybrid working and flexible working hours Pension scheme 4%, rising to 8% after one year service 25 days paid holiday (plus bank holidays = 33) Death in service benefit at x 3 annual salary Company sick pay Subsidised restaurant with more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation more »

from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction across IFS service delivery Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region. Qualifications Essential skills more »

S) are: Procurement & Logistics (PLS), Global Onsite Customer Care (GOCC), Operational Support (OSS), Global Field Engineering Services (GFES), Transformation Services (TS) and Global Client Service Delivery (GCSD). Job Description This is an exciting “hands on” role reporting into the Head of Planning and Analysis in the UK more »

lives if seriously ill children, giving them the best chance to fulfill their potential. Reports To: Deputy Director of Technology Role: As the Technology Delivery Manager, you will own the delivery function within Technology including our Project Delivery Frameworks and project road-map. You will be responsible … a small team of project managers and business analysts to managing the delivery of technology solutions, services, systems, and processes safeguarding business value and return on investment (ROI). On a day-to-day basis the HOD will manage the projects team (made up for Project Management and Business … as being the ‘first point of call’ to the business for technology roadmap/programme updates and new project requests. Skills: Experience working on Service Delivery Life-cycle (SDLC) and framework from initiation to closure. Must have experience working on Technology/Digital projects. Experience building technology project more »

managing the services that keep our business running and delivering to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, Service Delivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates more »

Senior Payroll Specialist About the Role: As a Senior Payroll Specialist, you will be a key member of the People team, ensuring exceptional service delivery for payroll and benefits. You will be the subject matter expert (SME) for payroll in the UK and Ireland, responsible for: Overseeing all … legislation and strong understanding of Irish payroll practices. A collaborative, agile, and growth-oriented mindset. A genuine passion for employee experience and data-driven service delivery. This role is London based and will require office presence on a hybrid basis of, 2 days a week in the office. Please more »

for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »

based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent service delivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »

Enterprise Service Architect London or Manchester (hybrid) Competitive Salary plus benefits Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change … accurately captured in a quality and timely manner. Ensuring any modifications or transitions to the live operational environment are managed, planned and coordinated through Service architecture processes and activities to facilitate a smooth transition to live operation. Feeds into and supports Operational Change & Transition key performance indicators (KPIs), metrics … packages and related information demonstrating value and sound business outcomes. Owning and delivering end to end service architecture packages through robust planning and management (including RAID) ensuring that Service Design supports programmatic/project delivery dates Influencing the project/program and key stakeholders to ensure that more »

organization. This role involves administrative and operational tasks, with opportunities for involvement in improvement initiatives and projects. Key Responsibilities: Collaborate with Marketing, Talent, Client Delivery, Service Delivery, Finance, HR, and other teams to streamline operations. Assist in social media input, event coordination, candidate management, client communication, contract more »

for which the company will operate from for Identity and Access Management in the future! * Flexible location * Position Purpose Responsible for the planning, building, delivery, and support of the Identity and Access Management (IAM) program for both Brambles enterprise users and customer facing services. This encompasses a wide range … drive the reduction in risk and improved operational excellence against these critical applications and processes for company operations. Provide technical insight, architectural vision, executional delivery and leadership buy in for the direction and guidance to the development, specifications, and communications of IAM applications and architecture, as well as provide … in-depth technical consultation to the business units and IT management. Drive initiatives to transform IAM provisioning and lifecycle management, leveraging self-service and automation capabilities to enable a frictionless user experience. Knowledgeable of Information Security best practices and regulatory and compliance requirements that impact security for the enterprise more »

to protect their digital assets effectively. Main Purpose of Role This role is key to supporting the Company with consistently high standards in the delivery of the range of penetration testing that we offer clients, including scoping, testing, and reporting. Key Responsibilities · Deliver CHECK penetration testing engagements. · Deliver non … CHECK penetration testing engagements. · Scoping work as part of pre-sales. · Service delivery through reporting and quality assurance. · Working independently on-site for clients, within the Salus Cyber office and at home (if desired). · Maintaining your technical knowledge - understanding relevant national and international policies and standards as more »

product innovation within agile multidisciplinary teams. Your role involves shepherding products through discovery, Alpha, beta, and live phases to enhance user experience and streamline service delivery. Responsibilities: Ensure the quality of products by framing problems and setting priorities based on user needs and business goals. Define, iterate, and communicate … Centered Design Services and successful project delivery. Ability to work within given constraints (eg, technology, policy, regulatory). Competency in securing funding for agile delivery and prioritizing spending. Understanding of product delivery phases and managing products throughout life cycle. Strong problem-solving skills and ability to identify and more »

be doing day-to-day? We are seeking a highly skilled Technical Lead IT Engineer to lead our technical team and ensure the successful delivery of our service offerings. You will be responsible for overseeing the technical operations of the branch, ensuring that our services meet or exceed … customer expectation. You’ll be providing technical guidance and support to our clients and internal teams. You will work closely with delivery and support teams from other areas of the business to deliver services across multiple regions. The role is critical in driving outstanding customer service. You will be … strategy, technical challenges, and opportunities for growth. Technical Lead IT Engineer - Overview of the role: Lead the technical team in the design, development, and delivery of our services and products. Develop and maintain relationships with our clients, ensuring that their technical needs are met and exceeded, and identifying opportunities more »

tasked with maintaining and enhancing buildings, ensuring compliance with industry best practices, legislation, and relevant ISO standards. The role focuses on continuous improvement of service quality and environment, in collaboration with Risk & Compliance to ensure legislative adherence. This includes managing major FM providers for correct paperwork and tracking. The … Electricity Asbestos Legionella Ground Contamination ISO 9001, 27001, 22301, 50001, 14001, 45001 BS OHSAS 18001 Qualifications and Experience: Essential: Previous experience in building management, service delivery, infrastructure, and team management. Proficient in Microsoft Word, Excel, Outlook, and data analysis. Proven reporting skills with the ability to draw and more »

collect & rationalize data from different sources and frameworks that reduce workloads. - Use data to measure success and take responsibility for the quality of your service and, regardless of their source; Strive to prevent faults from impacting your customers. - Develop best in class software systems for automating Amazon's network. … design, and build cloud-computing systems for a diverse set of customers. - Contribute to documentation of process and procedures. - Design and recommend optimization for service delivery and fleets. A day in the life - Work in a 24x7 team on-call rotation, with ability to drive into the workplace … Matt, Director, Core Networking - Working at AWS in the Core Networking Team - Meet Chitra, Systems Development Engineer AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data more »

collect & rationalize data from different sources and frameworks that reduce workloads. - Use data to measure success and take responsibility for the quality of your service and, regardless of their source; Strive to prevent faults from impacting your customers. - Develop best in class software systems for automating Amazon's network. … design, and build cloud-computing systems for a diverse set of customers. - Contribute to documentation of process and procedures. - Design and recommend optimization for service delivery and fleets. A day in the life - Work in a 24x7 team on-call rotation, with ability to drive into the workplace … Matt, Director, Core Networking - Working at AWS in the Core Networking Team - Meet Chitra, Systems Development Engineer AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data more »

collect & rationalize data from different sources and frameworks that reduce workloads. - Use data to measure success and take responsibility for the quality of your service and, regardless of their source; Strive to prevent faults from impacting your customers. - Develop best in class software systems for automating Amazon's network. … design, and build cloud-computing systems for a diverse set of customers. - Contribute to documentation of process and procedures. - Design and recommend optimization for service delivery and fleets. A day in the life - Work in a 24x7 team on-call rotation, with ability to drive into the workplace … Matt, Director, Core Networking - Working at AWS in the Core Networking Team - Meet Chitra, Systems Development Engineer AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data more »