23 of 23 Remote/Hybrid Service Delivery Manager Jobs

Service Delivery and Performance Manager An excellent opportunity for an experienced operational leader to oversee service delivery, performance management, and quality assurance across multiple funded programmes within a domestic energy advice service. If youve also worked in the following roles, wed also like to hear … from you: Operations Manager, Service Delivery Lead, Programme Manager, Performance & Quality Manager SALARY: £33,000 per annum + Benefits LOCATION: This hybrid position allows for flexible working from home or from the offices in Dundee or Aberdeen, with occasional office attendance. Applicants must reside ...

Service Delivery Manager Location: Trowbridge (travelling to client sites occasionally) with some hybrid working Salary: Up to £50,000 + Excellent Company Benefits including a TAX FREE yearly bonus Security Clearance: SC Clearance is required and you must be a Sole British National – due to the nature … work NexGen Associates are recruiting for an experienced Service Delivery Manager to lead, develop and continuously improve IT Service Management across a complex and regulated organisational environment based in Trowbridge. This is a senior leadership role responsible for operational IT service excellence across corporate systems ...

Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire/London (hybrid/client site/remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed … Services Provider/VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy ...

Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire/London (hybrid/client site/remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed … Services Provider/VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners ...

Service Delivery Manager Company: Albany Beck Engagement: Permanent (Immediate Start) Location: London (Hybrid) About Albany Beck Albany Beck is a Management Consultancy focused on delivering specialist transformation solutions to Financial Services clients. We combine deep industry expertise with modern delivery practices, enabling clients to scale effectively … people. Joining Albany Beck means being part of a consultancy committed to learning, professional growth, and delivering exceptional client outcomes. Role Overview The Service Delivery Manager is responsible for overseeing the successful delivery of client engagements across Albany Beck’s Financial Services portfolio. This role ensures ...

Service Delivery Manager - Manchester £70,000 - £78,000 + Benefits A Leading Consultancy is seeking x2 Service Delivery Managers for their Manchester office, with hybrid working (2-3 days a week). Due to the nature of the role this position will require the successful … candidate to undergo SC clearance and be a Sole UK National. As a Service Delivery Manager, you'll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client ...

Service Delivery Manager Position: Senior Service Manager(Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part … well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day-to-day operation of our business-as-usual support services, including allocating tasks, monitoring and maintaining contractual ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations … sitting with clients to align our technical roadmap with their business growth. Financial & Commercial Stewardship: Full P&L awareness. You'll manage budgets, service costs, and identify where we can lean up or scale up. Team Leadership & Culture: You will direct cross-functional teams, ensuring that the 'silo' mentality ...

Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland … within the Retail Implementation area include: Upgrade of Local Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading ...

Service Delivery Manager 12-month initial contract Based in Gaydon (hybrid working) £33.88ph (Inside IR35) *Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK* About the company I am currently recruiting on behalf of an automotive … based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Job Description As IT Service Delivery Manager, your main responsibilities will include: Deliver an enterprise IT system that delivers all artefacts required Development of a complete ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International ...

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Proven experience in Service Delivery Management within large, complex environments Strong ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience ...

fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand … financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service ...

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager with good knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations ...

Leader for the 5th consecutive Year in Gartner® Magic QuadrantTM for Managed Network Services! 🏆 . Visit www.microland.com for more details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role … Summary: Service Delivery & Operations Management Own end-to-end delivery of End User IT Services, including: Remote EUS administration & Endpoint L1–L3 Support Desktop/Laptop/KIOSK Management (Windows, MacOS, Chromebook) Mobility Services (Windows, Android, iOS) VIP Support Monitor and manage daily operations to maintain ...

Service Delivery Manager Position: Senior Service Manager(Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part … well-established service management team helping to lead the delivery of high-quality IT support services and drive click apply for full job details ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers … maintaining exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience … mentor responsible for building a world-class technical support culture. The Mission As the Service Desk Manager, you will own the end-to-end delivery of IT support services. You will be responsible for ensuring that our internal teams stay productive, our systems stay accessible ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience ...