26 to 50 of 179 Permanent Service Design Jobs

/homeContract Type: Full-Time PermanentSalary: £80,000 - £100,000 plus bonus & benefits Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual to join our successful … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … organisations who deliver public services.Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently across … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the more »

London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »

CALLING ALL CONTRACT SERVICE DESIGNERS! 🎚Mid/Senior 🌎London/Hybrid ⏱Start In July 2024 💰£450-500PD INSIDE ⏳6 Months initially, to roll on 💥We're looking for a top-notch Service Designer to help one of our clients, a famous Global Tech Company implement a Local … times, and monitors activities to prevent misuse. 🫵What you'll be doing - - Develop a frictionless experience for the build and refine the to-be service blueprint for Local Admin Rights - Through UX Research, identifying which user groups should be at what security level, based on the work they do more »

Job: Senior Service Designer Salary: Up to £70k + excellent bonus & benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote with occasional travel to client site if/when required I'm working with my management consultant client, a winner at the Glassdoor Employees … year running, placing in the top 50 employers in its list of the Best Places to Work in 2024. They are looking for Senior Service Designers to work on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a … growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will be given opportunities to develop and grow, working with major clients in both public and private sector. more »

Designer, you will be joining a growing and exciting community who are continually sharing knowledge and expertise. They are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will be given opportunities to develop and grow, working with major … user journeys Make complex language and processes easy to understand Bring new ideas and challenge the status quo Be an advocate for user-centred design, iterative and agile approaches. As part of your role you will also have the opportunity to contribute to the business and your own personal … support your career development and the skills demand within the company, certifications etc. What they're looking for Essential: Strong understanding of user-centred design principles and best practice Experience working in multidisciplinary Agile teams to design and deliver user-centred services Experience of designing content for diverse more »

guiding and supporting clients through the deployment of new technology. This role would require a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams. Description of role: Advising clients on Finance service design Providing support and … expertise with Finance service design, operating models and capability. Defining where there are opportunities to make changes and how these can be translated into a roadmap and action plan with clients. Mapping and documenting Finance processes. Working with technical teams to ensure the technical solution is built as … per the design and meets the requirements of the business. Providing expertise to clients regarding the deployment of finance technology solutions Working with the business to define and implement new ways of working. Working with technical teams to ensure the technical solution is built as per the design more »

Role: Head of Digital and User Experience Design Offer type: Permanent Salary: £60,000 - £75,000 Location: This is a remote role, based nationally NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made … points (including website/myncs/partner platforms/crm newsletters) for young people and key stakeholders engaging with NCS. Skills in user experience design, customer journey mapping and content strategy (not just for marketing content). Key Activities Introduce an agile, user-centered development model across all of … our digital services, to ensure effective end to end journeys for young people Lead multi-disciplinary teams of research, design and technology colleagues to develop the digital roadmap in support of young people’s goals Oversee the creation of content and digital interfaces that are engaging for youth audiences more »

portfolio, developing commercial models for hybrid cloud & private cloud services. You will have ownership of the definition of the services we will provide including service design, systems, tools and portals to define the client experience of consuming these services. As a Cloud Product Manager you will work closely … our customers' and industry's challenges, and demonstrate resiliency and determination in seeing their vision through. Six Degrees is not interested in paying lip-service to diversity and inclusion, and just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society more »

within the client's cloud, desktop, and M365 environments. Process Automation: Utilize Microsoft PowerApps and PowerShell to automate internal processes and enhance operational workflows. Service Design: Collaborate with business owners and technical teams to define and implement comprehensive operational requirements and service designs. Financial Efficiency: Analyse system … support models Analytical and Communication Skills: Excellent analytical and reporting skills Highly articulate with excellent verbal and written communication skills Ability to formulate and design process flow maps (e.g., Microsoft Visio) Personal Attributes: Highly organized with the ability to prioritize workload Ability to work independently, generate new ideas, and more »

Job Description Capita are recruiting a Service Architect to join us in our Professional Services team. The Service Architects provide IT Service Management, IT Service Design and IT Service Architecture consultancy services to clients (both internal to Capita and external) and to Capita TSS … What you will be doing Champion service management and associated processes and procedures within Capita TSS, operating within the ITIL frameworks and aligned with ISO2000, for which they are subject matter experts Provide IT Service Management consultancy services to Capita, its businesses and clients Negotiation and renegotiation of … customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes Produce and Manage Service Descriptions on behalf of teams across IT Services Participate in cost model development, cost modelling and new business governance more »

heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … support the wider rollout of Governance principles in our Technology Estate, being able to assure standards Essential Skills and Experience: Experience creating and implementing Service Design and Improvement programmes Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies Managing a wide variety more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. … You will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to … Space colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with more »

The Opportunity: You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … stakeholders, crafting enriching experiences that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a service designer or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record … in developing user journeys, service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take more »

UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity: This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We … clients and use research to test copy and contribute to a positive UX writing culture. At heart you are a brilliant storyteller, editor, and design thinker who can quickly identify the audience and can create compelling content. You’ll play a vital role in helping us to define our … in-product messaging, navigational language, promos, error messages, landing pages, product features, plus editorial SEO content Partner with UX and UI early in the design process to guide content approach and craft intuitive, accessible UX copy. Collaborate with stakeholders to ensure copy meets legal, compliance, and business requirements while more »

exciting time for us here at Delt and we would love you to join us on our journey! The Role: The Identity and Collaboration Service Owner plays a key role at Delt in taking the lead Service Ownership role facing out into Delt’s customers and acting as … the service’s technical advocate within Delt. Working with IT leaders throughout Delt they will develop an intimate knowledge of the services, technology and future initiatives. By developing a relationship as a trusted technical advisor within Delt, they will support Delt’s customers in the ongoing development and delivery … s Technology Strategy and Roadmap. Using that knowledge to both shape delivery activity and inform the development of Delt’s Technology roadmap. As the service owner within Delt you will be empowered to ensure the solutions we deliver are secure, standardised, simplified, available, flexible and efficient meeting service more »

including our brand new ERP, D365 F&O). the day-to-day operation and maintenance of finance systems in line with Finance Support Service Design and support the finance super user network to understand improvement opportunities but also ensure any upgrades and new functionality is appropriately tested more »

the use of a large relational database, as well as experience with NoSQL. • You have experience with, and are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You understand how more »

Role : Service Design & Transition Lead Location : London – hybrid working Salary : £70,000 - 75,000 + bonus + pension + LI + more We have a great opportunity with one of our global insurance clients to be a Service Design and Transition Lead. You’ll be joining … remain hands-on getting involved with a range of projects, whilst also managing and growing the team. The Role: Define and document the relevant service acceptance criteria with Delivery teams, ensure they are achieved, and perform QA on SD&T deliverables Direct engagement with several projects – the team currently … Identify any risks and influence key stakeholders to ensure these are addressed Review and aid the further development of the organisation's approach for Service Design, supporting the transition process and defining the acceptance criteria for transitioning new or significantly changed services into BAU operational support Promote and more »

London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

including our brand new ERP, D365 F&O). the day-to-day operation and maintenance of finance systems in line with Finance Support Service Design and support the finance super user network to understand improvement opportunities but also ensure any upgrades and new functionality is appropriately tested more »

A global management consulting firm is looking for a Service Designer to come play a pivotal role on an ongoing internal project aimed at enhancing internal security tools. Day Rate: £400 Inside Based: London (Hybrid/Remote) Length: 6 Months (Maternity cover) Responsibilities: Shifting focus from a primarily research … user roles and their day-to-day tasks Support on creating a comprehensive playbook outlining procedures, protocols, and best practices. Develop and refine the service blueprint to guide the iterative improvement of their system Skills & Experience Extensive experience in conducting detailed research and analysis to inform decisions Ability to … from research-focused activities to governance Capability to create and test hypotheses, using data driven insights to inform decisions Skilled in creating and refining service blueprints to map out and optimise service processes. Proficiency in iterative design and development processes, ensuring continuous improvement and adaptation. If this more »

by well established eCommerce business in the forefront of the live entertainment space. The Senior Product Designer will work directly with the product and design team as well as the wider business, including ticketing, marketing, F&B and senior stakeholders helping to build some of the best customer-centric … ensuring the user journey and experience are amazing, the Senior Product Designer will also work with white label partners & producers so experience working with design systems & token libraries is paramount. The Senior Product Designer will: •Work with multi-disciplinary teams including Product, Engineering and Data to ensure designs meet … needs •Liaise with stakeholders, understand their road maps and requirements and influence them with clear rationale and data •Use insights and data to inform design decisions •Validate designs through iterative testing •Create design specification documents, user flows, wireframes & prototypes •Actively contribute to the design management system The more »