ServiceDesign and Transition Manager 3 - 6 month contract (may extend further) - Remote with monthly meeting in London - £540 (inside IR35) We're on the lookout for an experienced ServiceDesign and Transition Manager to play a lead role in planning and organising people, infrastructure, communication … and material components of a service to improve its quality and the interaction between the Technology function and business customers. We're looking for someone who has worked as a ServiceDesign & Transition Manager within a large global and complex organisation with experience of working with outsourced … suppliers and designing support models across Digital, Cloud, Infrastructure, EUC and ideally SAP. What will you do: Impact assessment, ServiceDesign Documentation, including ServiceDesign, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptance more »
Role Title: ServiceDesign and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in Service Management, and experience of successful ServiceDesign and Transition. SDTMs will design and document new services. They will ensure that servicedesign principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe more »
Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be … tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a servicedesign role within an enterprise wide service management environment within Education or public sector or similar more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new … life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party … deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist servicedesign expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration more »
closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and servicedesign A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »
within the SLP geography, candidates will need a current or recent knowledge of CAMHS services in south London. You will bring together clinicians and service leads to develop partnership working and service change across services for children and young people with the mostcomplexpresentations. You will support the strategic … and operational development of the workstream as well as consistent and accessible service pathways ensuring that these support and maintain achievement of excellent clinical and quality outcomes for the children and young people in South London. You will report to the SLP Clinical Director as well as working with … Main duties of the job The post holder will work as part of a dynamic team supporting the continued development of partnership working and service change across SLP CAMHS. This role will focus on supporting CYP with Learning Disabilities (LD), Autism Spectrum Disorder (ASD) or with highly complex support more »
Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required** Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate … and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to … training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active more »
applications and solutions to meet the organisations business and operational needs. Support leadership in digitalisation, business development, and project management initiatives. Collaborate with service leads to maintain a sustainable online platform and web presence. Promote a culture of innovation and drive service improvement through digital initiatives. Ensure delivery … of software development methodologies and the software development lifecycle. Experience in Microsoft 365 development tools and technologies. Desirable Criteria: Working knowledge of Government Digital Service standards for user research, servicedesign, and digital product design. Eligo Recruitment is acting as an Employment Business in relation to this more »
Assist in running governance forums across Etech capturing and chasing actions. * Group across etech practice/projects. Reviewing summary of project status, Scope, Key design decisions, plan, RAIDS, Resourcing, project Finance and agree actions * Maintaining linked action tracker for Etech level actions Divisional * Assist in running governance forums with … Divisions where review projects for those Divisions and capturing actions. * Sessions grouped Reviewing summary of project status, Scope, Key design decisions, plan, RAIDS, Resourcing, project Finance, and agreeing actions * Maintaining a linked action tracker for Divisional level actions TSS * Assist in forums with TSS Service operations team. capturing … actions. Reviewing summary of project/portfolio release plans agree actions relating to servicedesign and transition * Assist in forums with TSS technology change team for new demand. Capturing etech actions and next steps. * Maintaining a linked action tracker for TSS level actions Disclaimer: This vacancy is being more »
of care and early diagnosis for cancer patientso To influence stakeholders in driving up standards of care in relation to cancer serviceso Leading Bromley servicedesign projects in partnership with the One Bromley ICB team and key partnerso Facilitate the development and support the implementation of pathways that … to Masters level or equivalent level of experience of working at a senior level in specialist area. Desirable Certificate/qualification in programme management, service improvement or transformation Experience Essential Experience of transformational/innovative service delivery, productivity and/or transformation policy implementation. Desirable Previous experience of … a culture where staff feel safe to speak up. Desirable Good knowledge or cross professional transformation, digital solutions and innovative redesign. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
APC team. Working closely with the network clinical lead, they will ensure that the primary care voice is heard and represented in the development, design and implementation of initiatives and new models of care linking with colleagues across the healthcare system to maintain input and engagement. They will also … to Masters level or equivalent level of experience of working at a senior level in specialist area. Experience Essential Experience of transformational/innovative service delivery, productivity and/or transformation policy implementation. Experience of Engagement of patients and public and the principles of co-production in servicedesign and delivery Desirable Experience of Setting strategic direction in consultation and partnership with stakeholders Cross organisational and/or professional boundary collaboration experience Previous experience of being part of peer networks and collaborative working Knowledge Essential Champions the principles of equality, diversity and inclusion both within and more »
DC Project Manager/Senior Project Manager/PM/Datacentre/Data Center/Data Center/DC/Migration/Exit/ServiceDesign/6 month contract/£500 - £600 per day Inside IR35. One of our leading clients is looking to recruit a Project more »
The role is as follows Service Designer Project Asylum - Family Human rights unit SC Clearance required Remote £400 inside ir35 9 months Start ASAP 2 Stage interview process If interested please send over your cv - (url removed more »