1 to 25 of 123 Permanent Service Design Jobs in the UK

Permanent: Service Design Lead - £50,000 - £75,000 (Depending On Experience) - East Midlands The Company: Do you love retail? Do you love iconic High Street Brands? Want to work for one? This is the role for you. The most iconic (in my opinion at least...) UK High Street … Retailer's are in need of a Service Design Lead. The Role: Right...this is THE role a Service Designer dreams of. Get a load of this... You will be the evangelist for Service Design within this iconic retailer. You will have the ability to shape … the way Service Design is within this brand and ensuring that you are taking your colleagues along for this exciting ride! This role will be a 50/50 split across working on Service Design Projects internally and introducing Service Design to the Business. more »

Job summary As a service designer, you will design the end-to-end journey of a service. You will help users complete their goals and government deliver a policy intent. Your work will involve the creation of, or change to, transactions, products and content across both digital and … of user needs and organizational outcomes and will mentor junior designers and researchers. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … and across other government agencies.4. You are responsive to changes in technology that may impact designs, adapting your approach accordingly.5. Evidence - and context-based design - you absorb large amounts of conflicting information and use it to produce simple designs to meet user needs.6. You identify, communicate, and work within more »

Job: Service Designer Salary: Up to £55k + excellent benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote - occasional travel to client site as/when required I'm working with a global digital transformation consulting firm, looking for Service Designers to work … on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services … to travel to client locations. What you'll do: Maximise the value delivered to clients right from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process more »

Job Description: The Service Design Transition Manager plays a critical role in ensuring the smooth transition of services from the design phase to operational readiness. This role involves collaborating with various stakeholders to understand requirements, design service solutions, and manage the transition process effectively. The … Lead the transition of new services and changes into the operational environment, ensuring minimal disruption to business operations. Collaborate with cross-functional teams, including service design, development, testing, and operations, to ensure alignment throughout the transition process. Develop and maintain transition plans, timelines, and documentation, identifying key milestones … to assess the effectiveness of transition activities and identify areas for improvement. Stay updated on industry best practices, emerging technologies, and trends related to service design and transition management. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred. Proven more »

role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Service Architect LOCATION: Remote (UK) CLEARANCE: Eligable for SC Clearance We are seeking a skilled Service Architect to join our dynamic team. As a … Service Architect, you will play a pivotal role in understanding and interpreting client requirements, and translating them into comprehensive service solutions. Your expertise in client engagement, service design, and ITIL practices will contribute to the seamless delivery of our services to clients across various sectors. Responsibilities … directly with clients to gather and understand their requirements, and translate these into clear statements of need. Utilize your expertise in technology solutions to design service bundles tailored to meet the needs of end-users, particularly in desktop and cloud services. Design service delivery, support, and more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. … You will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to … Space colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with more »

SC Cleared Service Designer – London/Glasgow – 12 months Digital Services, Data Gathering, Workshops, Analysis, Agile/Lean, JIRA, Confluence, GDS An opportunity has arisen working within Central Government for an SC Cleared Service Designer on an initial 12 month contract starting asap. The Service Designer will … engage with cross-functional teams to visualize and define new user journeys and service processes using service design methodologies as well as Own service design templates and maps throughout the product lifecycle. In additional you will continuously assess and optimize processes, support product approval and … is a mandate to be in office once per week my client is open to discussions around further flexibility where it is required. Skills: Service design experience including workshops, prototyping and communicating complex processes clearly. Using research and data to inform design. Visualization tools. Cross-functional collaboration. Working more »

summary this key appointment will be responsible for management and co-ordination of the three key business development functions 1. Pre-Sales support and service design Working closely with the sales functions and SAP Digital Core business, responsible for the management, co-ordination and oversight for the preparation … and delivery of sales support including RFP responses, proposal preparation, solution design, service estimates, commercial governance, system demonstrations, client engagement and client presentations throughout the sales lifecycle. 2. Refinement ‘Go-to Market’ (GTM) strategy and approach Consulting and collaborating with both key stakeholders, our sales teams and our … for leading, refining and evolving our SAP Financials GTM strategy (targeting both upper mid-Market and the lower large Enterprise market spaces) via our service portfolio and propositions to include ‘Fit4Future’ advisory services, service packages, innovations, service assets and ‘Run Better’ packages 3. Solution Advisory delivery Lead more »

Hybrid working £45,000 - £55,000 Basic + bonus & benefits. Are you an Experience Designer with 3 years plus experience in this field or Service Design? Do you work for an established agency or corporate business? Would you like to change your role and work for a fantastic … Your new role would be a challenging permanent opening as an Experience Designer based in Edinburgh, with hybrid working. The role will lead the design and optimization of end-to-end customer journeys to ensure a seamless customer experience, you will document and present the service design … and scaling. In addition you will facilitate co-creation workshops and discovery sessions with users, customers, and stakeholders to generate ideas and concepts for service improvement or innovation, along with conducting user research and stakeholder interviews to understand the current state of a service, pain points, opportunities, and more »

Service Assurance Analyst Manchester £36,024 - £44,263 dep on exp Full-time Fixed Term (24 Months) Job Description: We are currently recruiting for a Service Assurance Analyst who will co-ordinate an end to end Service Assurance (Service Design and Transition) process. Working closely … with Project and Operational Teams you will ensure that new and changed IT Services have a complete Service Design Package that meets agreed Service Transition and Operational Readiness measures including creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models … Disaster Recovery plans, and the completion of knowledge transfer. You will have experience co-ordinating/managing Service Design and Service Transition activities for new and changed services whilst collaborating with multiple stakeholders to successfully onboard new and changed solutions delivered into the production environment. You will more »

Lead Solution Architect – Service Design Location – Warrington, Derby or Manchester Would you like to use your Service Architecture skills to deliver clean, affordable energy for all? The Lead Solution Architect - Service role reports directly to the Enterprise Architect Lead and operates within the Enterprise Architecture (EA … tower, fostering collaboration with the Service Delivery tower. This position is instrumental in bridging the gap between service design and delivery, ensuring that the architectural vision is translated into tangible service outcomes that align with the broader enterprise objectives. Why has the role become available? As … the Lead Solution Architect you will be the first dedicated Solution Architect in the Service Delivery function. What will you be doing? The Lead Solution Architect – Service Design will play a crucial role in segmenting core service components by conceptualizing, designing, and implementing comprehensive service more »

experienced ServiceNow Presales Consultant to accelerate the development and expansion of our ServiceNow portfolio, with a specific focus on IT Operations Management (ITOM), IT Service Management (ITSM), and Service Operations. This key role will be responsible for leading and coordinating critical business development functions: Go-to-Market (GTM … Strategy and Approach: Collaborate with key stakeholders, sales teams, and ServiceNow specialists to define and lead the GTM strategy targeting the ITOM, ITSM, and Service Operations market segments. Develop and articulate service portfolios, including advisory services, service packages, innovations, and value propositions aligned with customer needs. Pre … Sales Support and Service Design: Partner closely with sales functions and ServiceNow experts to manage and coordinate all presales activities. Oversee the preparation and delivery of presales support, including RFP responses, proposal creation, service design, estimates, client engagement, and presentations. Advisory Services Development: Design and more »

to our customers, so we’re growing! We are looking for a User Researcher to join our diverse, multidisciplinary team, to help us research, design and test user-centred services for high profile customer programmes, including engagements with government as well as private sector organisations. As a User Researcher … wide variety of project phases and domains. Whether it’s a rapid Discovery phase for a new education product, usability testing a critical regulatory service, or providing wide-reaching insights to inform a full-scale business transformation in the healthcare sector, you’ll be working at pace to deliver … playbook for consistent, awesome research across our projects. With our support, you will have the opportunity to gain recognised certifications in User Research and Service Design and develop your practice and leadership skills as part of our wide-reaching UR community. We are currently recruiting for both Mid more »

scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Job Description Digital Design at PA We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of … the design spectrum – covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement. We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum. We are … passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are militantly collaborative and believe in continual learning and supportive peer review. The Role As our Lead Designer, you will act as visionary, leading the evolution of design best more »

Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred … design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Hybrid office/remote - but any UK Computacenter location considered Life on the team The Design & Transition Specialist Senior qualifies, designs and transitions complex Hardware and Software deals domestically and internationally. This is with a specific focus on GTS services in the presales phase (campaign, RFI, RFP etc), involving … all relevant Internal Service Providers (ISPs). In addition, through understanding the required end-state, the role creates the transition approach and project plan. The Specialist will act in a lead role for complex GTS deals and is responsible for the timely delivery of all ISPs to transition new … required to successfully setup the systems, process, roles and responsibilities to support and deliver our contracted requirements. What youll do Support of Sales and Service Management in the qualification stage (~10%) Consults, advises and enables sales colleagues and customers to understand the capabilities and strengths of Technology Sourcing's more »

en_GB Birmingham, Hatfield, London, Manchester, United Kingdom, Milton Keynes, Reading (with possibility of hybrid work) Life on the team The Design & Transition Specialist Senior qualifies, designs and transitions complex Hardware and Software deals domestically and internationally. This is with a specific focus on GTS services in the presales … phase (campaign, RFI, RFP etc), involving all relevant Internal Service Providers (ISPs). In addition, through understanding the required end-state, the role creates the transition approach and project plan. The Specialist will act in a lead role for complex GTS deals and is responsible for the timely delivery … to successfully setup the systems, process, roles and responsibilities to support and deliver our contracted requirements. What you'll do Support of Sales and Service Management in the qualification stage (~10%) Consults, advises and enables sales colleagues and customers to understand the capabilities and strengths of Technology Sourcing's more »

SERVICE ARCHITECT BRISTOL We’re growing rapidly and are seeking a Service Architect to embark on a software development project alongside a client in the defence industry. The role will put the latest technologies at your fingertips in a talented, collaborative team and high-energy work environment. We … plans are even bigger. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team. SERVICE ARCHITECT DESCRIPTION The main purpose of the role is to be responsible for the scoping, designing, and presenting of solutions to clients and their … staff through discussion, written proposals, formal presentations, whiteboard workshops and diagrammatic storyboarding. As a Service Architect, you will work with cross-functional teams, as well as collaborate with developers and internal teams on current and future roadmaps. The successful Service Architect must keep up with emerging technologies and more »

and addressing business and user challenges through technology development. Your responsibilities will involve collaborating closely with users, stakeholders, and Scrum development teams to research, design, and deliver digital experiences for prestigious clients. You'll engage with end-users and customer communities to gather insights, create prototypes, and solicit feedback … on designs. Experience : Experience applying a User-Centric Design approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes … needs, and effectively communicating findings to client stakeholders. Ability to work effectively in multi-disciplinary teams and with end-users to understand, research, and design digital solutions. Desirable : Experience with GDS (Government Digital Services). Knowledge in one or more of the following areas: Information Architecture, Service Design more »

IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across … is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL … best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service Strategy : Develop and implement a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and more »