1 to 25 of 138 Service Design Jobs in the UK

SC Cleared Service Designer – London/Glasgow – 12 months Digital Services, Data Gathering, Workshops, Analysis, Agile/Lean, JIRA, Confluence, GDS An opportunity has arisen working within Central Government for an SC Cleared Service Designer on an initial 12 month contract starting asap. The Service Designer will … engage with cross-functional teams to visualize and define new user journeys and service processes using service design methodologies as well as Own service design templates and maps throughout the product lifecycle. In additional you will continuously assess and optimize processes, support product approval and … is a mandate to be in office once per week my client is open to discussions around further flexibility where it is required. Skills: Service design experience including workshops, prototyping and communicating complex processes clearly. Using research and data to inform design. Visualization tools. Cross-functional collaboration. Working more »

summary this key appointment will be responsible for management and co-ordination of the three key business development functions 1. Pre-Sales support and service design Working closely with the sales functions and SAP Digital Core business, responsible for the management, co-ordination and oversight for the preparation … and delivery of sales support including RFP responses, proposal preparation, solution design, service estimates, commercial governance, system demonstrations, client engagement and client presentations throughout the sales lifecycle. 2. Refinement ‘Go-to Market’ (GTM) strategy and approach Consulting and collaborating with both key stakeholders, our sales teams and our … for leading, refining and evolving our SAP Financials GTM strategy (targeting both upper mid-Market and the lower large Enterprise market spaces) via our service portfolio and propositions to include ‘Fit4Future’ advisory services, service packages, innovations, service assets and ‘Run Better’ packages 3. Solution Advisory delivery Lead more »

scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Job Description Digital Design at PA We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of … the design spectrum – covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement. We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum. We are … passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are militantly collaborative and believe in continual learning and supportive peer review. The Role As our Lead Designer, you will act as visionary, leading the evolution of design best more »

Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £550/day Inside IR35 ****NHS Experience is … absolutely essential**** Service Designer Key Responsibilities: Design Leadership: Lead the design strategy for new products and services, ensuring a user-centric approach from conception to delivery. Effective Communication: Present ideas and design concepts persuasively to colleagues and senior stakeholders, providing sound reasoning for your decisions. Team … Development: Mentor, coach, and manage a team of user-centered design professionals (service designers, interaction designers, content designers, user researchers). User-Focused Collaboration: Work closely with user researchers to champion user needs and translate findings into designs that align with organizational objectives. Improving Health Outcomes: Apply research more »

Customers & Products Job Family Group: IT&S Group Job Description: Key Responsibilities & Tasks Implementing the best practices, processes and ways of working in Product Design (UX/UI). Executing strong visual design skills and knowledge of implementing and feeding into design systems. Implementing UX skills and … your business unit. Knowledge & Experience A versatile product designer proficient in creating seamless interfaces for both mobile and in-car experiences, harmonizing user-centric design principles with the unique challenges of diverse environments to ensure a cohesive and user-friendly product. an expert communicator with empowering and educating your … team and stakeholders on all things Product Design, taking project leaders on a journey to truly understand the value of Product Design. Collaborate with Product Designers leading projects close to yours, sharing learning and insights with a goal to create seamless experiences between products. Have a good understanding of more »

Safehinge Primera is seeking an outstanding leader to manage its Customer Service and Technical Support functions (Customer Care). This role can be based in either Glasgow or Blackpool and there will be some travel involved in this role. As part of the leadership team, the Customer Success Manager … will work closely with the Sales and Operations Directors to deliver best-in-class service according to set goals and strategic business objectives. The Customer Success Manager, will make decisions and take action for the success of Safehinge Primera’s Customer Service and Technical Support, to help provide … experience required: Experience in setting up and leading a 24/7 global Customer Success/technical support function Demonstrated experience in effectively managing Service Desk systems, showcasing a comprehensive understanding of customer support operations and the ability to optimise service delivery through efficient system utilisation. Experience in more »

Principals in implementing our strategic objectives. This position offers the unique opportunity to contribute to various key business development functions including Pre-Sales support, service design, and the refinement of our Go-to-Market (GTM) strategy. It is ideal for individuals who are eager to embark on a … SAP solutions, offering a platform for growth and skill development within a supportive and dynamic team environment. Key Responsibilities: 1. Pre-Sales Support and Service Design: Assist the nominated bid manager in crafting high-quality, timely RFP responses. Participate in system demonstrations, client engagement, and presentations throughout the … sales lifecycle under guidance. 2. Refinement of GTM Strategy: Assist in evolving our SAP GTM strategy through service portfolio enhancement, including advisory services, service packages, and innovations. Support in articulating our ‘Fit4Future’ advisory services and ‘Run Better’ packages to target both upper mid-market and lower enterprise segments. more »

We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham. This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the following:- Likely … qualified/relevant degree and have significant experience in transition management or have substantial on the job experience in this area. Strong people and Service Management skills where needed. Proven analytical and problem-solving skills used to identify and implement in the service area. Have led and shaped … transition into operational service with a focus on handing over to operational support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an more »

Information Builder (IB) Server (Plus expert in SQL Query) Now ITSM Tool Metering Project support experience (preferably in Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support … to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and able to multi task in a pressured scenario and communicate effectively. Strong technical experience in SQL Server, Qliksense, IB TIBCO with strong knowledge of Web based development. Troubleshoot more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

the development and execution of the digital roadmap. Act as the pivotal point for all digital initiatives, working closely with UX, product teams, and service designers. Stakeholder Engagement: Build and maintain relationships with digital leads across various service lines, including HR, consulting, and IT. Bridge the gap between … service design and solution architecture. Commercial and Financial Acumen: Develop business cases for new digital investments. Drive revenue growth through cross-selling and margin expansion. Explore M&A opportunities with a tailored approach for future acquisitions. Key Requirements: Strong communication and influencing skills with the ability to operate more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »

logistics domain in UK. Key responsibilities: closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time. design, and develop integration meeting customer requirements. Services teams with integration discovery and scoping. integration timelines including but not limited to notifying clients of changes … Kronos Accruals & Time and attendance modules. working within a cloud-based environment. knowledge of creating interfaces for upstream/downstream applications. in supporting the design, build, test, deploy and scheduling of the Integration process involving third party systems. designing and developing integration using Boomi AtomSphere integration platform or Workforce … interfacing skills. Good to have: of Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations. on Rest API, SOAP framework, XML, Web service design. Advance Scheduler, Forecasting, Device Manger. Excellent architecture skill set. knowledge of HCM/WFM is an additional advantage. Rewards & Benefits TCS is consistently more »

closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and service design A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »

Cobalt Recruitment are working with an excellent multi-discipline, full service Design, Build, Fund and Operate company, that is dedicated to the Public Sector, to recruit an experienced Project Manager (Defects and Remediations Works). This permanent opportunity is paying £55,000-£69,000 per annum, depending on … to apply strong contractual knowledge and understanding on construction matters including defect identification, notification and resolution or remediation, and a technical understanding of how design and build is contracted, administered, and delivered within a PFI/PPP environment. Key duties include: Implement a robust process for managing defects across more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

Job Description UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of … confidently work in ambiguous situations. • Provide leadership in challenging situations through clarity, tact and diplomacy. • Ability to identify and communicate the commercial impact of design decisions. • Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. … EXPERIENCE • Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. … EXPERIENCE Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. … Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. The Client is based in Holborn Central London. The salary for this role will be in the range £25K - £30K Please do more »

I am working with a boutique consultancy specialising in delivering user-centered design, communication, and technology solutions to their clients. From strategic landscape reviews to delivery, they are at the forefront of changing services for companies across Wales and the rest of the UK. Job Description : As a Business … different organisations by analysing data, assessing processes and systems, and crafting innovative solutions for the future. You will collaborate closely with multidisciplinary teams, including service designers and user researchers, to ensure the effective delivery of user-centered outcomes. Key Responsibilities : Analyse business problems or opportunities while keeping user needs more »