1 to 25 of 41 Service Design Jobs with Remote Work Options

and are powered by 100% deep green energy. We have a uniquely community-led and customer-first approach to creating and managing high-usage, design-led and fully funded-EV charging solutions that add value to your organisation or site. Extra revenue, additional footfall, and competitor differentiation to name … but a few! Not only do we design, fund, build and operate our site partners' charging solutions, but we provide ongoing maintenance and support to evolve and futureproof the solution over time. We pride ourselves on putting the right chargers in the right places (leveraging state-of-the-art … the communities we serve. Job Profile We are seeking an innovative and passionate Director of Customer Experience to lead our efforts in delivering unparalleled service and experiences to our customers. This role demands a leader who obsesses over every aspect of the customer journey, from the moment they consider more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

Service Manager/Architect 3 Months+ Contract Hybrid Remote/London (2-3 days on site) Outside IR35 About : Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their business ambitions with confidence. … We are currently seeking a supplier to provide us with consultancy services across Service Management and Service Design. You will be engaged on a Service Excellence transformation project, reshaping the way the service lifecycle is both defined and delivered. Deliverables to include: Drive the operating model … into the next level of detail across people, processes and technology (tooling) Support both the definition and establishment/delivery of service management and lifecycle processes (across the full ITIL scope of service definition, transition, operations and management). Including integrations with other functions and processes such as more »

London - Hybrid Working, at least 40% of your time in their office/2 days per week Other Benefits: * Access to an excellent civil service pension scheme * 33 days annual leave (increasing to 38 days over a 5-year period) * Supportive parental and special leave policies * Flexible working patterns … Plan, direct and coordinate activities, engaging with other stakeholders to manage and implement a programme. * Provide guidance and make recommendations to colleagues ensuring that service design and transition plans can be supported by network topologies and network provisions. Research new technologies and make recommendations when changes are needed … solutions and services such as: networking, physical infrastructure, software, COTS and open source packages and solutions, and cloud computing * Knowledge of moderate to complex service integration, particularly experience of integration with Azure & AWS related networking and typical DMZ architectures and Express Route, with experience of capacity and availability monitoring more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

institutions and wider customers with technology so that everyone prospers. About the role: As an IT Engineer 1st line, on our shared internal IT service desk, you will be responsible for providing excellent customer service as Jisc's first line IT support. You will be the essential first … and rectification services, alongside installation and maintenance activities related to IT and video conferencing services. The role will span the complete ITIL process and Service Design through to Continuous Improvement, and you will learn the role of a first-class IT Engineer through training, documentation and hands on … can be shared and developed more easily as a team. Responsibilities will include: • Triaging all tickets through the ITSM application, ensuring all incidents and service requests are successfully and accurately identified, categorised, prioritised, diagnosed and managed • Provide coordination support in a technical or administrative area to ensure the delivery more »

Large annual leave entitlement, 24% pension contribution scheme and more Our client is looking for a Senior Network Engineer to take lead on the design, implementation Maintenance of the networking technology that underpins their on premise and cloud infrastructure, its communications and cyber security. SPECIFIC ACCOUNTABILITIES Lead the networks … complies with the agreed standards Collaborate with infrastructure engineers to ensure systems are practically designed Provide guidance and make recommendations to colleagues ensuring that service design and transition plans can be supported by network topologies Develop a clear view of the organisations cyber risk exposure, providing meaningful risk … Ensure the security of the organisations network infrastructure including managing firewalls, using vulnerability scanning, port monitoring tools and resolving security related incidents. Lead the design, implementation, testing and maintenance of WAN and LAN network solutions Manage remote access and VPN solutions and switching technologies – including Cisco Nexus & Catalyst more »

designed to meet, and exceed our customers' diverse requirements. The AI Data & Analytics division specialize in providing comprehensive GenAI solutions, focusing on the analysis, design, development, delivery, and management of AI solutions throughout their entire lifecycle. The Role: Leveraging strong technical experience within Artificial Intelligence technologies the sucessful candidate … experience as a successful Pre-Sales consultant insitlling customer confidence Experience of Amelia Conversational AI and/or AIOps would be advantageous Demonstrable technical design and implementation of infrastructure solutions Demonstrable Service Design and Project Governance skills and experience Technical Expertise & Qualifications: Educated to degree level, or more »

Hybrid working £45,000 - £55,000 Basic + bonus & benefits. Are you an Experience Designer with 3 years plus experience in this field or Service Design? Do you work for an established agency or corporate business? Would you like to change your role and work for a fantastic … Your new role would be a challenging permanent opening as an Experience Designer based in Edinburgh, with hybrid working. The role will lead the design and optimization of end-to-end customer journeys to ensure a seamless customer experience, you will document and present the service design … and scaling. In addition you will facilitate co-creation workshops and discovery sessions with users, customers, and stakeholders to generate ideas and concepts for service improvement or innovation, along with conducting user research and stakeholder interviews to understand the current state of a service, pain points, opportunities, and more »

to our customers, so we’re growing! We are looking for a User Researcher to join our diverse, multidisciplinary team, to help us research, design and test user-centred services for high profile customer programmes, including engagements with government as well as private sector organisations. As a User Researcher … wide variety of project phases and domains. Whether it’s a rapid Discovery phase for a new education product, usability testing a critical regulatory service, or providing wide-reaching insights to inform a full-scale business transformation in the healthcare sector, you’ll be working at pace to deliver … playbook for consistent, awesome research across our projects. With our support, you will have the opportunity to gain recognised certifications in User Research and Service Design and develop your practice and leadership skills as part of our wide-reaching UR community. We are currently recruiting for both Mid more »

London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »

/homeContract Type: Full-Time PermanentSalary: £80,000 - £100,000 plus bonus & benefits Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual to join our successful … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … organisations who deliver public services.Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

a leading consultancy to find an exceptional Digital Solutions Architect. As a Digital Solutions Architect, your role will be focused on working with product design and development teams to create innovative solutions for the consultancies clients' digital needs. Your responsibilities will include designing end-to-end solutions, mapping capabilities … value of new propositions and solutions through prototyping, feasibility assessments, and piloting. This role requires a hands-on approach to working with UX and Service Designers and developers to design and implement solutions, support rapid iterative development, and work collaboratively with their clients to achieve their desired outcomes. … end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess Computing and Micro-service based solution. Ability to communicate on a Business and Technical level bringing solutions to life for a range of stakeholders. Ability to design more »

Our Client, a leading Public Sector organisation, are looking for a Service Designer to join their Digital team. This is an immediate requirement and requires BPSS or SC clearance. The following is essential: Strong Service Designer background UI/UX background Previously worked in the Public Sector BPSS more »

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »

Job: Service Designer Salary: Up to £55k + excellent benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote - occasional travel to client site as/when required I'm working with a global digital transformation consulting firm, looking for Service Designers to work … on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services … to travel to client locations. What you'll do: Maximise the value delivered to clients right from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process more »

Enterprise Architecture team as an integral member of the DDaT Governance function within the Digital, Data and Technology (DDaT) Directorate to lead the strategic design and development of enterprise solutions for the organisation. The Enterprise Architects play a critical role working in partnership with the business and DDaT colleagues … with your colleagues to mature and embed enterprise architecture as a core practice. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development … Working in partnership with the business and DDaT colleagues to develop strategy, understand business need and deliver enterprise solutions. Taking a holistic approach to design, develop a re-use approach andownership across the NHSBSA for Technology, architectural strategy, and standards. You will be responsible for NHSBSA architecture governance forums more »

Content Designer💥 Contract opportunity💥 On-site on occasion🏢 Primarily Fully Remote Based - Leeds 🌍 Job responsibility : Need to have GDS Experience Need to have Service Design/Information Architecture Experience If you are interested in this Contracted opportunity to know any Content Designers looking for there next contract working more »

and partners, ensuring that agreements support our commercial objectives and align with our overall goals. Help develop strategic partnerships that enhance our product/service offerings, collaborating with legal teams to finalise contracts. Work alongside product development teams to incorporate customer feedback and market demands into new product/… service designs that meet these needs. Monitor and report on the success of business development initiatives, using CRM tools to track progress and identify improvement opportunities. Represent the company at industry events, conferences, and networking functions to build a strong professional network and promote our brand. Act as the more »

the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … environments. Responsible for Technical Leadership within the programme and projects to which assigned, collaborating with and influencing key stakeholders to ensure that architecture and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re-use to enable a standards-based approach. Responsible for engaging with and attending Design Authority Board, (DAB), ensuring that designs are reviewed more »

Your new company Join an exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking … team, you will have the opportunity to contribute your expertise and align with their values. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the organisation's … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »