1 to 25 of 117 Service Design Jobs

will establish and encourage effective ways of working to ensure teams are efficient in delivery, manage engineering teams to translate product requirements into technology service designs, and coordinate across teams for timely delivery of the product roadmap. The ideal candidate will have: Extensive experience managing 30+ people within Software more »

User Centred Designer – UX, Product, Service, Wayfinding Mansfield, UK (On-site/Hybrid) Up to £60,000 (Dependent on Experience) Applause IT is searching for a User Centred Designer with exposure to digital and physical design challenges within UX to join a leading creative, multi-channel Marketing agency. … this isn't an opportunity to be missed! As part of their dynamic team, you will be the client facing consultant, contributing to diverse design projects for some of the world’s most well-known retail brands. They are looking for a User Centred Designer with expertise problem solving … not only digital solutions but physical solutions, too. If you're well-versed in a multitude of different design techniques, love to promote the human-centred approach and possess a portfolio that demonstrates a wide range of design ideas supported by data then read on! This User Centred more »

Our Client, a leading Public Sector organisation, are looking for a Service Designer to join their Digital team. This is an immediate requirement and requires BPSS or SC clearance. The following is essential: Strong Service Designer background UI/UX background Previously worked in the Public Sector BPSS more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

and are powered by 100% deep green energy. We have a uniquely community-led and customer-first approach to creating and managing high-usage, design-led and fully funded-EV charging solutions that add value to your organisation or site. Extra revenue, additional footfall, and competitor differentiation to name … but a few! Not only do we design, fund, build and operate our site partners' charging solutions, but we provide ongoing maintenance and support to evolve and futureproof the solution over time. We pride ourselves on putting the right chargers in the right places (leveraging state-of-the-art … the communities we serve. Job Profile We are seeking an innovative and passionate Director of Customer Experience to lead our efforts in delivering unparalleled service and experiences to our customers. This role demands a leader who obsesses over every aspect of the customer journey, from the moment they consider more »

Information Builder (IB) Server (Plus expert in SQL Query) Now ITSM Tool Metering Project support experience (preferably in Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support … to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and able to multi task in a pressured scenario and communicate effectively. Strong technical experience in SQL Server, Qliksense, IB TIBCO with strong knowledge of Web based development. Troubleshoot more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

summary this key appointment will be responsible for management and co-ordination of the three key business development functions 1. Pre-Sales support and service design Working closely with the sales functions and SAP Digital Core business, responsible for the management, co-ordination and oversight for the preparation … and delivery of sales support including RFP responses, proposal preparation, solution design, service estimates, commercial governance, system demonstrations, client engagement and client presentations throughout the sales lifecycle. 2. Refinement ‘Go-to Market’ (GTM) strategy and approach Consulting and collaborating with both key stakeholders, our sales teams and our … for leading, refining and evolving our SAP Financials GTM strategy (targeting both upper mid-Market and the lower large Enterprise market spaces) via our service portfolio and propositions to include ‘Fit4Future’ advisory services, service packages, innovations, service assets and ‘Run Better’ packages 3. Solution Advisory delivery Lead more »

SC Cleared Service Designer – London/Glasgow – 12 months Digital Services, Data Gathering, Workshops, Analysis, Agile/Lean, JIRA, Confluence, GDS An opportunity has arisen working within Central Government for an SC Cleared Service Designer on an initial 12 month contract starting asap. The Service Designer will … engage with cross-functional teams to visualize and define new user journeys and service processes using service design methodologies as well as Own service design templates and maps throughout the product lifecycle. In additional you will continuously assess and optimize processes, support product approval and … is a mandate to be in office once per week my client is open to discussions around further flexibility where it is required. Skills: Service design experience including workshops, prototyping and communicating complex processes clearly. Using research and data to inform design. Visualization tools. Cross-functional collaboration. Working more »

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »

About the opportunity As a Service Delivery Analyst you will report into the Senior Service Delivery Manager, the role will help support the smooth delivery of IT services for our Colleagues and Customers. Working alongside our Service Delivery Managers, the wider IT team and across business functions … you will assist in managing the end-to-end service delivery process, including service design, implementation, ongoing support and continual improvement. You will help manage and maintain IT systems and services, while helping to identify areas of improvement to ensure the Team is operating at the highest … the organisation. Assist the SDMs as a key point of contact for suppliers, helping to build strong relationships. Play an active role in the Service Community across Technology promoting best practice and ensure consistent ways of working. Monitor and analyse suppliers performance, ensuring SLAs are met and documented, and more »

Join a world-renowned aerospace and defence organisation as a Design Engineer in Samlesbury, 2-3 days per week Would you like to join a global aerospace and defence organisation? Do you want to work as part of an organisation protecting people and maintaining maximum national security? Due to … a drive for greater success, this advanced manufacturing business is currently searching for a Design Engineer to add to their talented, hardworking team in Samlesbury on an initial 12 month contract. Striving for innovation and creativity you can ensure no two days will be the same. This role will … to not only work for a prestigious, advanced organisation, but to gain skills and knowledge you won't find anywhere else. The Role Senior Design Engineer you will be able to develop current and next generation aircraft products and technologies, numerous opportunities exist for those interested in the challenges more »

Service Transition Manager - Hybrid Harvey Nash is currently recruiting for a permanent role with our client, a leading organisation in the manufacturing industry who are currently undergoing lots of change and transformation. It is a really exciting time for an enthusiastic Service Transition Manager to join the team … and have instant impact by driving new capabilities and emerging technologies. The role: Design and Develop Services : Responsible for creating and evolving new services that meet business requirements and align with the overall IT strategy. Transition Management : Oversee the smooth transition of services from development to production, minimizing disruptions … and ensuring optimal performance. Continuous Improvement : Regularly analyse service performance data to identify and implement enhancements throughout the service life cycle. Collaboration and Seamless Design : Work closely with IT, business units, and service providers to ensure a cohesive service design and transition process. Adherence more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Design and Technical Lead on a E2E SMS over NAS project. Key skills and experience should include some of the following: - Telecoms background (Essential) - Knowledge … over NAS for 5G solution - Knowledge of 5G Core - AMF, UDM, UDR - Knowledge of legacy core - HLR, STP - Knowledge of SBI, Diameter, MAP - Write design for SMS over NAS: - Overall e2e solution lead - Overall program manager Further details available upon application ECS Recruitment Group Ltd is acting as an more »

you will be looking at developing and integrating technologies to help significantly reduce costs and improve the availability of our platforms within our in-service operations - now and on future platforms. Activities could range from areas such as AI and machine learning, autonomy, mixed reality, advanced sensors, through to … digital twin representations of our platforms and operations. Key to our In-service Support technology strategy is an end-to-end digital by default approach, from manufacture on the factory floor through to support in an operational customer environment and creating agility, fidelity, and efficiency across all aspect of … awareness Experience of technology capability insertion from concept through to deployment Desirable Skills; Experience of support programmes and key considerations and drivers in the design and operation of solutions - Be that through time on base or from product/service design perspective Knowledge of digital technology development more »

legacy systems and meets the customer needs, including functionality, timescales and costs. You will be leading other engineering team members to ensure that the design is complete and ensuring that the lower level design work is consistent with your high level designs. As Solutions Architect you will also … Cloud migration activities, providing solutions expertise into the cloud migration team. The Solution Architects provides leadership in terms of whole system solution, covering technical, service and process aspects. They make use of Subject Matter Experts and specialists to assist them in developing solutions that meet the customer requirements, whilst … are deliverable and maintainable. Their responsibilities and accountability extend across contracted work (including Cloud Transformation) and on contract growth. The Chief Engineer, Solution Architect, Service Architect and Programme Managers work in partnership to ensure a successful delivery. Reports To: Program Chief Architect Responsibilities: Defining a technical solution that is more »

We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham. This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the following:- Likely … qualified/relevant degree and have significant experience in transition management or have substantial on the job experience in this area. Strong people and Service Management skills where needed. Proven analytical and problem-solving skills used to identify and implement in the service area. Have led and shaped … transition into operational service with a focus on handing over to operational support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an more »

to provide technical leadership to engineering teams within the larger project Ability to engage with stakeholders from multiple areas of the business including product design, service design, operations and the customer Using excellent written, verbal, and visual communication skills to explain complex topics concisely to both technical more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … of the fastest-growing consultancies globally. Job Description Version 1 is seeking a Senior Delivery Manager with excellent people management skills to join its Service Reliability Group. A highly driven individual is required as they will have responsibility for several customers. You will be responsible for a high-performing … team of azure managed service consultants across Ireland, the UK and India. You will need to be up to date with Azure-managed services as they will be relying on you to focus the customer requirements to enable them to deliver the best possible service. You must demonstrate an more »

extracting critical requirements from stakeholders. Clearly explain analysis to Developers, QAs, Product Managers, and assurance specialists throughout the analysis cycle. Collaborate with User-Centered Design colleagues to shape and iterate service design using agile principles. Break down epics into user stories, collaborating with technical colleagues and subject more »

being able to accurately define weather conditions within a 3 meter space, anywhere within the UK. Our managed services team provide real-time monitoring, service design and DevOps services to this exciting UK Met Office 10-year programme. You will have the opportunity to work directly with public … triaging and co-ordinating real-time event and incident responses, managing identity and endpoint devices, working on IaC build deployments and contributing to security design architectures. This is a programme that will re-define the supercomputing model and position the UK as a world leader in weather forecasting. What … Role with some DevOps work a L2 position (However you should expect a combination of L1, L2, L3, DevOps related work) Management, Event Management, Service Request Management, Change Requests, DevOps etc Azure Administration & support experience (Must have), Monitoring, Pro-active Alert-trend identification, Intune, Usr/Device Management, and more »