13 Contract Service Design Jobs

Service Manager/Architect 3 Months+ Contract Hybrid Remote/London (2-3 days on site) Outside IR35 About : Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their business ambitions with confidence. … We are currently seeking a supplier to provide us with consultancy services across Service Management and Service Design. You will be engaged on a Service Excellence transformation project, reshaping the way the service lifecycle is both defined and delivered. Deliverables to include: Drive the operating model … into the next level of detail across people, processes and technology (tooling) Support both the definition and establishment/delivery of service management and lifecycle processes (across the full ITIL scope of service definition, transition, operations and management). Including integrations with other functions and processes such as more »

Assist in running governance forums across Etech capturing and chasing actions. * Group across etech practice/projects. Reviewing summary of project status, Scope, Key design decisions, plan, RAIDS, Resourcing, project Finance and agree actions * Maintaining linked action tracker for Etech level actions Divisional * Assist in running governance forums with … Divisions where review projects for those Divisions and capturing actions. * Sessions grouped Reviewing summary of project status, Scope, Key design decisions, plan, RAIDS, Resourcing, project Finance, and agreeing actions * Maintaining a linked action tracker for Divisional level actions TSS * Assist in forums with TSS Service operations team. capturing … actions. Reviewing summary of project/portfolio release plans agree actions relating to service design and transition * Assist in forums with TSS technology change team for new demand. Capturing etech actions and next steps. * Maintaining a linked action tracker for TSS level actions Disclaimer: This vacancy is being more »

applications and solutions to meet the organisations business and operational needs. Support leadership in digitalisation, business development, and project management initiatives. Collaborate with service leads to maintain a sustainable online platform and web presence. Promote a culture of innovation and drive service improvement through digital initiatives. Ensure delivery … of software development methodologies and the software development lifecycle. Experience in Microsoft 365 development tools and technologies. Desirable Criteria: Working knowledge of Government Digital Service standards for user research, service design, and digital product design. Eligo Recruitment is acting as an Employment Business in relation to this more »

achieving transformation objectives. Take ownership of analysis throughout project lifecycles, including building analysis and research plans and executing them effectively. Utilise data to enhance service accessibility and simplicity, conducting research with both internal and end users. Translate user needs into actionable user stories and visualise current and future service processes and journeys using business process modelling techniques. Lead investigations into service gaps and friction points, providing recommendations for service improvement. Requirements: Deep understanding of business analysis profession and skills, including proficiency in business process modeling tools. Familiarity with product thinking, product development lifecycle, user-centered design, and service design. Experience with agile methodologies and software development practices. Proven track record of working in multidisciplinary teams to deliver digital products using agile methodology. Prior experience as a business analyst in teams building products and platforms. Ability to translate user needs into user stories and visualise more »

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »

The role is as follows Service Designer Project Asylum - Family Human rights unit SC Clearance required Remote £400 inside ir35 9 months Start ASAP 2 Stage interview process If interested please send over your cv - (url removed more »

within the SLP geography, candidates will need a current or recent knowledge of CAMHS services in south London. You will bring together clinicians and service leads to develop partnership working and service change across services for children and young people with the mostcomplexpresentations. You will support the strategic … and operational development of the workstream as well as consistent and accessible service pathways ensuring that these support and maintain achievement of excellent clinical and quality outcomes for the children and young people in South London. You will report to the SLP Clinical Director as well as working with … Main duties of the job The post holder will work as part of a dynamic team supporting the continued development of partnership working and service change across SLP CAMHS. This role will focus on supporting CYP with Learning Disabilities (LD), Autism Spectrum Disorder (ASD) or with highly complex support more »

Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required** Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to 'Data Services' portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate … and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to … training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active more »

to understand and address user need ensuring successful and beneficial changes to their working practices. The post holder will be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage. Travel to the hospital site will be … techniques from multiple sources including the internet to understand user needs and put into place solutions that meet expectations To support the disciplines of service design and user research to support product d Promote and be an expert in the use of digital project management tools within the … teamwork and excellence in all aspects of the delivery of patient care. Management and Leadership Ability and capacity to quickly absorb and understand complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms. Provide or arrange training on own project to all key more »

Role Title: Service Design and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition. SDTMs will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe more »

Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be … tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide service management environment within Education or public sector or similar more »

DC Project Manager/Senior Project Manager/PM/Datacentre/Data Center/Data Center/DC/Migration/Exit/Service Design/6 month contract/£500 - £600 per day Inside IR35. One of our leading clients is looking to recruit a Project more »

azure functions and azure API-management. Knowledge of Azure components including Azure Storage, Azure Key Vault, Logic Apps, Azure Automation, Azure Batch and Azure Service bus. C# and PowerShell Knowledge of using version control systems e.g. Git. Automated Testing using BDD and TDD approach. Provisioning automated secure cloud Infrastructure … KNOWLEDGE Understanding of Agile, Scrum and Kanban methodologies. Passion for automation of Infrastructure. Repeatable patterns, pipelines, and security integrations. Government Digital Services framework and service design standards. Microsoft Azure platform and associated infrastructure architecture. Service Oriented Architecture (SOA), Microservices , web services, including JSON and XML. Variety of … C#, Java. Latest information technologies including their pros and cons in the context of large organisations. Integration Architectures and patterns, including knowledge of Enterprise Service Bus. Working knowledge of data warehousing, data lakes, data migration and Big Data. Good secure coding standards such as OWASP. Auditing and monitoring approaches more »