Permanent Service Design Jobs

1 to 25 of 126 Permanent Service Design Jobs

Director of Customer Experience

Manchester, England, United Kingdom
Hybrid / WFH Options
Be.EV
and are powered by 100% deep green energy. We have a uniquely community-led and customer-first approach to creating and managing high-usage, design-led and fully funded-EV charging solutions that add value to your organisation or site. Extra revenue, additional footfall, and competitor differentiation to name … but a few! Not only do we design, fund, build and operate our site partners' charging solutions, but we provide ongoing maintenance and support to evolve and futureproof the solution over time. We pride ourselves on putting the right chargers in the right places (leveraging state-of-the-art … the communities we serve. Job Profile We are seeking an innovative and passionate Director of Customer Experience to lead our efforts in delivering unparalleled service and experiences to our customers. This role demands a leader who obsesses over every aspect of the customer journey, from the moment they consider more »
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Application Support Analyst

City Of London, England, United Kingdom
Pioneer Search
internal teams and external vendors. Responsibilities: Act as an experienced Application Support Engineer Supporting insurance applications Having ownership of several applications ITIL Lifecycle and Service Design Strong SQL skills working with databases. Work well within a small and highly competent technical team. Be able to communicate well at … a business level. Interested in making suggestions on how to optimize processes. Skills: Experience working in Application Support or Service team support. Experience with Insurance Applications and services Technical Skills on SQL products or Database Excellent communicator on a business level Insurance domain market knowledge desired Enthusiastic and analytical more »
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Service Transition Manager

Birmingham, England, United Kingdom
Click Recruitment
We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham. This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the following:- Likely … qualified/relevant degree and have significant experience in transition management or have substantial on the job experience in this area. Strong people and Service Management skills where needed. Proven analytical and problem-solving skills used to identify and implement in the service area. Have led and shaped … transition into operational service with a focus on handing over to operational support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an more »
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MEL Manager - International Advocacy Programme (London-based, hybrid)

London, England, United Kingdom
Hybrid / WFH Options
Zinc Network
Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »
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UKG Integration Consultant

Coventry, England, United Kingdom
Tata Consultancy Services
logistics domain in UK. Key responsibilities: closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time. design, and develop integration meeting customer requirements. Services teams with integration discovery and scoping. integration timelines including but not limited to notifying clients of changes … Kronos Accruals & Time and attendance modules. working within a cloud-based environment. knowledge of creating interfaces for upstream/downstream applications. in supporting the design, build, test, deploy and scheduling of the Integration process involving third party systems. designing and developing integration using Boomi AtomSphere integration platform or Workforce … interfacing skills. Good to have: of Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations. on Rest API, SOAP framework, XML, Web service design. Advance Scheduler, Forecasting, Device Manger. Excellent architecture skill set. knowledge of HCM/WFM is an additional advantage. Rewards & Benefits TCS is consistently more »
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SC Cleared Service Designer – London/Glasgow – 12 months

Greater London, England, United Kingdom
Lucid Support Services Ltd
SC Cleared Service Designer – London/Glasgow – 12 months Digital Services, Data Gathering, Workshops, Analysis, Agile/Lean, JIRA, Confluence, GDS An opportunity has arisen working within Central Government for an SC Cleared Service Designer on an initial 12 month contract starting asap. The Service Designer will … engage with cross-functional teams to visualize and define new user journeys and service processes using service design methodologies as well as Own service design templates and maps throughout the product lifecycle. In additional you will continuously assess and optimize processes, support product approval and … is a mandate to be in office once per week my client is open to discussions around further flexibility where it is required. Skills: Service design experience including workshops, prototyping and communicating complex processes clearly. Using research and data to inform design. Visualization tools. Cross-functional collaboration. Working more »
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SAP Pre Sales Architect – SAP Digital Core

England, United Kingdom
NTT DATA Business Solutions
summary this key appointment will be responsible for management and co-ordination of the three key business development functions 1. Pre-Sales support and service design Working closely with the sales functions and SAP Digital Core business, responsible for the management, co-ordination and oversight for the preparation … and delivery of sales support including RFP responses, proposal preparation, solution design, service estimates, commercial governance, system demonstrations, client engagement and client presentations throughout the sales lifecycle. 2. Refinement ‘Go-to Market’ (GTM) strategy and approach Consulting and collaborating with both key stakeholders, our sales teams and our … for leading, refining and evolving our SAP Financials GTM strategy (targeting both upper mid-Market and the lower large Enterprise market spaces) via our service portfolio and propositions to include ‘Fit4Future’ advisory services, service packages, innovations, service assets and ‘Run Better’ packages 3. Solution Advisory delivery Lead more »
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SAP Pre Sales Trainee Consultant

Coventry, England, United Kingdom
NTT DATA Business Solutions
Principals in implementing our strategic objectives. This position offers the unique opportunity to contribute to various key business development functions including Pre-Sales support, service design, and the refinement of our Go-to-Market (GTM) strategy. It is ideal for individuals who are eager to embark on a … SAP solutions, offering a platform for growth and skill development within a supportive and dynamic team environment. Key Responsibilities: 1. Pre-Sales Support and Service Design: Assist the nominated bid manager in crafting high-quality, timely RFP responses. Participate in system demonstrations, client engagement, and presentations throughout the … sales lifecycle under guidance. 2. Refinement of GTM Strategy: Assist in evolving our SAP GTM strategy through service portfolio enhancement, including advisory services, service packages, and innovations. Support in articulating our ‘Fit4Future’ advisory services and ‘Run Better’ packages to target both upper mid-market and lower enterprise segments. more »
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Service Designer

United Kingdom
Brio Digital
Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £550/day Inside IR35 ****NHS Experience is … absolutely essential**** Service Designer Key Responsibilities: Design Leadership: Lead the design strategy for new products and services, ensuring a user-centric approach from conception to delivery. Effective Communication: Present ideas and design concepts persuasively to colleagues and senior stakeholders, providing sound reasoning for your decisions. Team … Development: Mentor, coach, and manage a team of user-centered design professionals (service designers, interaction designers, content designers, user researchers). User-Focused Collaboration: Work closely with user researchers to champion user needs and translate findings into designs that align with organizational objectives. Improving Health Outcomes: Apply research more »
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Lead Business Architect - Banking Experience

London Area, United Kingdom
G.Digital
Cleared/Clearable Domain expertise in banking and finance including regulations, processes and technologies Extensive Business Analysis/Architecture Strong background in UI and Service Design Experience of analysing and mapping data flows as well as leading data modernisation and transformation programmes Strong leadership and stakeholder management If more »
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Lead UX/UI Designer

London, England, United Kingdom
PA Consulting
scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Job Description Digital Design at PA We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of … the design spectrum – covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement. We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum. We are … passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are militantly collaborative and believe in continual learning and supportive peer review. The Role As our Lead Designer, you will act as visionary, leading the evolution of design best more »
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Cloud Engineer

Gloucestershire, England, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »
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Head of Digital Products & Services

England, United Kingdom
Practicus
the development and execution of the digital roadmap. Act as the pivotal point for all digital initiatives, working closely with UX, product teams, and service designers. Stakeholder Engagement: Build and maintain relationships with digital leads across various service lines, including HR, consulting, and IT. Bridge the gap between … service design and solution architecture. Commercial and Financial Acumen: Develop business cases for new digital investments. Drive revenue growth through cross-selling and margin expansion. Explore M&A opportunities with a tailored approach for future acquisitions. Key Requirements: Strong communication and influencing skills with the ability to operate more »
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Customer Success Manager

Glasgow, Scotland, United Kingdom
Safehinge Primera
Safehinge Primera is seeking an outstanding leader to manage its Customer Service and Technical Support functions (Customer Care). This role can be based in either Glasgow or Blackpool and there will be some travel involved in this role. As part of the leadership team, the Customer Success Manager … will work closely with the Sales and Operations Directors to deliver best-in-class service according to set goals and strategic business objectives. The Customer Success Manager, will make decisions and take action for the success of Safehinge Primera’s Customer Service and Technical Support, to help provide … experience required: Experience in setting up and leading a 24/7 global Customer Success/technical support function Demonstrated experience in effectively managing Service Desk systems, showcasing a comprehensive understanding of customer support operations and the ability to optimise service delivery through efficient system utilisation. Experience in more »
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Project Manager - International Advocacy Programme (London or remote working)

London, England, United Kingdom
Hybrid / WFH Options
Zinc Network
Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »
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Senior Support Engineer

Winchester, England, United Kingdom
HCLTech
Information Builder (IB) Server (Plus expert in SQL Query) Now ITSM Tool Metering Project support experience (preferably in Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support … to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and able to multi task in a pressured scenario and communicate effectively. Strong technical experience in SQL Server, Qliksense, IB TIBCO with strong knowledge of Web based development. Troubleshoot more »
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Senior Network Operations Engineer - HPE Aruba

London Area, United Kingdom
Hybrid / WFH Options
CDS, a Hewlett Packard Enterprise company
Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »
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SRE Technology Operations Lead (Raleigh, NC)

Knightdale, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
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SRE Technology Operations Lead (Raleigh, NC)

Morrisville, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
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SRE Technology Operations Lead (Raleigh, NC)

Lillington, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
Posted:

SRE Technology Operations Lead (Raleigh, NC)

Holly Springs, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
Posted:

SRE Technology Operations Lead (Raleigh, NC)

Selma, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
Posted:

SRE Technology Operations Lead (Raleigh, NC)

Wendell, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
Posted:

SRE Technology Operations Lead (Raleigh, NC)

Creedmoor, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
Posted:

SRE Technology Operations Lead (Raleigh, NC)

Angier, North Carolina, United States
First Citizens Bank
/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring … a plus. 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management. Understanding of Microservice design principles, patterns, and best practices Intimately involved in numerous end-to-end cloud migration projects. Terraform experience as it relates to cloud infrastructure setup. … Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python Working knowledge of application architectures, software development tools more »
Employment Type: Permanent
Salary: USD Annual
Posted:
Service Design
10th Percentile
£41,250
25th Percentile
£50,000
Median
£58,800
75th Percentile
£72,500
90th Percentile
£90,000