51 to 75 of 140 Service Design Jobs

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

to the programme. You should be able to present your understanding of users in ways such as user journey maps, personas screen flows and service blueprints. Measure success of implemented solutions from a user experience perspective. Plan and facilitate research with our users including customers, external users and staff. … Hands-on experience in roles such as a Senior or Lead User Researcher. Strong experience and knowledge of various research techniques Strong portfolio of design work/case studies focusing on your principles, methodologies, and approaches. Strong experience in managing and mentoring a UX Research team Experience using a … test and iterate approach through usability studies, and collaborating on early UX research methods. You have experience using a ‘service design mindset’ which involves researching beyond the digital interactions, you are considering the whole user journey, other people/processes that support the user journey and how people more »

to the programme. You should be able to present your understanding of users in ways such as user journey maps, personas screen flows and service blueprints. Measure success of implemented solutions from a user experience perspective. Plan and facilitate research with our users including customers, external users and staff. … Hands-on experience in roles such as a Senior or Lead User Researcher. Strong experience and knowledge of various research techniques Strong portfolio of design work/case studies focusing on your principles, methodologies, and approaches. Strong experience in managing and mentoring a UX Research team Experience using a … test and iterate approach through usability studies, and collaborating on early UX research methods. You have experience using a ‘service design mindset’ which involves researching beyond the digital interactions, you are considering the whole user journey, other people/processes that support the user journey and how people more »

designed to meet, and exceed our customers' diverse requirements. The AI Data & Analytics division specialize in providing comprehensive GenAI solutions, focusing on the analysis, design, development, delivery, and management of AI solutions throughout their entire lifecycle. The Role: Leveraging strong technical experience within Artificial Intelligence technologies the sucessful candidate … experience as a successful Pre-Sales consultant insitlling customer confidence Experience of Amelia Conversational AI and/or AIOps would be advantageous Demonstrable technical design and implementation of infrastructure solutions Demonstrable Service Design and Project Governance skills and experience Technical Expertise & Qualifications: Educated to degree level, or more »

meet the needs of the future. We are a generous, idealistic, straight-talking collection of creatives, strategists, analysts, social media experts, PMs, and client service leads. We work together to help people-centric health brands deliver new business value through new customer experiences. Whether delivering creative campaigns, connected content … teams Experience creating production and project strategies for brands or clients Capable of managing full project lifecycle ranging from client brief through strategy, creative, design, copywriting, asset creation, production, execution and delivery Comfortable working with enterprise project management systems, specifically Workfront is a plus Excellent communication, and facilitation skills … s worldwide staff is composed of more than 3,000 healthcare professionals who are experts in advertising and branding, data and analytics, strategic planning, service design, digital media and technology, science, and medicine. Publicis Health companies include: BBK Worldwide, Digitas Health, Heartbeat, insync, Langland, Payer Sciences, PlowShare Group more »

a destination that people want to be part of. ABOUT YOU You will lead the conceptual and strategic direction of all architectural projects, overseeing design integrity from inception through completion of each project. You will be involved in a range of projects interpreting and collaborating the conceptual design process with Design managers, Development, Construction Managers and Leasing. EVERY DAY, YOU WILL Expert in design with an advanced understanding of architecture to manage designs, leading and guiding team members in planning, organization, and controlling the project workflow within the needs of company. Possesses expert professional knowledge … LOD's and concept plans ensuring their vision and requirements are met while adhering to relevant codes and regulations. Review of internal and external design approval processes. Plays crucial role in coordination with engineers, designers, and contractors to meet the projects aesthetic and functional aspects that meet the companies more »

Assist in running governance forums across Etech capturing and chasing actions. * Group across etech practice/projects. Reviewing summary of project status, Scope, Key design decisions, plan, RAIDS, Resourcing, project Finance and agree actions * Maintaining linked action tracker for Etech level actions Divisional * Assist in running governance forums with … Divisions where review projects for those Divisions and capturing actions. * Sessions grouped Reviewing summary of project status, Scope, Key design decisions, plan, RAIDS, Resourcing, project Finance, and agreeing actions * Maintaining a linked action tracker for Divisional level actions TSS * Assist in forums with TSS Service operations team. capturing … actions. Reviewing summary of project/portfolio release plans agree actions relating to service design and transition * Assist in forums with TSS technology change team for new demand. Capturing etech actions and next steps. * Maintaining a linked action tracker for TSS level actions Disclaimer: This vacancy is being more »

applications and solutions to meet the organisations business and operational needs. Support leadership in digitalisation, business development, and project management initiatives. Collaborate with service leads to maintain a sustainable online platform and web presence. Promote a culture of innovation and drive service improvement through digital initiatives. Ensure delivery … of software development methodologies and the software development lifecycle. Experience in Microsoft 365 development tools and technologies. Desirable Criteria: Working knowledge of Government Digital Service standards for user research, service design, and digital product design. Eligo Recruitment is acting as an Employment Business in relation to this more »

achieving transformation objectives. Take ownership of analysis throughout project lifecycles, including building analysis and research plans and executing them effectively. Utilise data to enhance service accessibility and simplicity, conducting research with both internal and end users. Translate user needs into actionable user stories and visualise current and future service processes and journeys using business process modelling techniques. Lead investigations into service gaps and friction points, providing recommendations for service improvement. Requirements: Deep understanding of business analysis profession and skills, including proficiency in business process modeling tools. Familiarity with product thinking, product development lifecycle, user-centered design, and service design. Experience with agile methodologies and software development practices. Proven track record of working in multidisciplinary teams to deliver digital products using agile methodology. Prior experience as a business analyst in teams building products and platforms. Ability to translate user needs into user stories and visualise more »

Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the … effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to and resolved within SLA. Working with … the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding customer expectations. more »

Job Title: Service Design and Transition Manager Clearance required: Active SC Location: Remote with occasional site visits in London Sector: Public Job Description: Role Summary: We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition. SDTMs … will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs … will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams. SDTMs will be part of the Home Offices Service Architecture practice and will contribute to the definition of standards and continual service improvement. They will more »

Job Description: The Service Design Transition Manager plays a critical role in ensuring the smooth transition of services from the design phase to operational readiness. This role involves collaborating with various stakeholders to understand requirements, design service solutions, and manage the transition process effectively. The … Lead the transition of new services and changes into the operational environment, ensuring minimal disruption to business operations. Collaborate with cross-functional teams, including service design, development, testing, and operations, to ensure alignment throughout the transition process. Develop and maintain transition plans, timelines, and documentation, identifying key milestones … to assess the effectiveness of transition activities and identify areas for improvement. Stay updated on industry best practices, emerging technologies, and trends related to service design and transition management. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred. Proven more »

Hybrid working £45,000 - £55,000 Basic + bonus & benefits. Are you an Experience Designer with 3 years plus experience in this field or Service Design? Do you work for an established agency or corporate business? Would you like to change your role and work for a fantastic … Your new role would be a challenging permanent opening as an Experience Designer based in Edinburgh, with hybrid working. The role will lead the design and optimization of end-to-end customer journeys to ensure a seamless customer experience, you will document and present the service design … and scaling. In addition you will facilitate co-creation workshops and discovery sessions with users, customers, and stakeholders to generate ideas and concepts for service improvement or innovation, along with conducting user research and stakeholder interviews to understand the current state of a service, pain points, opportunities, and more »

experienced ServiceNow Presales Consultant to accelerate the development and expansion of our ServiceNow portfolio, with a specific focus on IT Operations Management (ITOM), IT Service Management (ITSM), and Service Operations. This key role will be responsible for leading and coordinating critical business development functions: Go-to-Market (GTM … Strategy and Approach: Collaborate with key stakeholders, sales teams, and ServiceNow specialists to define and lead the GTM strategy targeting the ITOM, ITSM, and Service Operations market segments. Develop and articulate service portfolios, including advisory services, service packages, innovations, and value propositions aligned with customer needs. Pre … Sales Support and Service Design: Partner closely with sales functions and ServiceNow experts to manage and coordinate all presales activities. Oversee the preparation and delivery of presales support, including RFP responses, proposal creation, service design, estimates, client engagement, and presentations. Advisory Services Development: Design and more »

to our customers, so we’re growing! We are looking for a User Researcher to join our diverse, multidisciplinary team, to help us research, design and test user-centred services for high profile customer programmes, including engagements with government as well as private sector organisations. As a User Researcher … wide variety of project phases and domains. Whether it’s a rapid Discovery phase for a new education product, usability testing a critical regulatory service, or providing wide-reaching insights to inform a full-scale business transformation in the healthcare sector, you’ll be working at pace to deliver … playbook for consistent, awesome research across our projects. With our support, you will have the opportunity to gain recognised certifications in User Research and Service Design and develop your practice and leadership skills as part of our wide-reaching UR community. We are currently recruiting for both Mid more »

and addressing business and user challenges through technology development. Your responsibilities will involve collaborating closely with users, stakeholders, and Scrum development teams to research, design, and deliver digital experiences for prestigious clients. You'll engage with end-users and customer communities to gather insights, create prototypes, and solicit feedback … on designs. Experience : Experience applying a User-Centric Design approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes … needs, and effectively communicating findings to client stakeholders. Ability to work effectively in multi-disciplinary teams and with end-users to understand, research, and design digital solutions. Desirable : Experience with GDS (Government Digital Services). Knowledge in one or more of the following areas: Information Architecture, Service Design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »

/homeContract Type: Full-Time PermanentSalary: £80,000 - £100,000 plus bonus & benefits Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual to join our successful … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … organisations who deliver public services.Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

Product Themes for the Next Generation change function. As the CPO, lead and influence the Business, taking products and services from investment decisions, into design, specification, and solution phases, all the way to operations on the ground, securing support services from other teams. Essential skills and experience: Ability to … Value Experienced in utilising a variety of agile and lean practices Desirable skills and experience: The candidate will have an awareness of Digital First Service Standards, Government Digital Services (GDS) and the Scottish Approach to Service Design Experience of Agile delivery frameworks more »

Design, build and implement modern M365 workplace services. Working closely with Information Security and Support Teams to create services that are secure, consistent, reliable and supportable. Heavy focus on Microsoft technologies, with extensive exposure to Azure IaaS, Azure Virtual Desktop, Azure Active Directory, Intune, Microsoft 365 etc. Responsibilities: Engaging … in Infrastructure Service Design Contributions Implementing new end-user computing services through practical application. Developing documentation and procedural support frameworks for services. Designing and deploying technical and procedural cybersecurity measures. Establishing and managing automation for consistent deployment of M365 and Azure resources. Mentoring junior support team members in … service utilization and administration. Providing advanced support for incidents, issues, and modifications as part of 3rd line support. Required skills: Strong scripting and automation skills (PowerShell or Python) Awareness of cybersecurity best practices Experience of deployment of and migration to Microsoft 365 Exchange Server or Exchange Online Proven Deployment more »

7FW Company Description Digitas Health London is the People-Powered Health agency: We help brands engage with people to deliver ideal health, now. We design transformative experiences that move people further along the path to health at any moment. By putting the power to change health outcomes in the … to turn the ideal into action. We are a generous, idealistic, straight-talking collection of creatives, strategists, analysts, social media experts, PMs, and client service leads. We work together to help people-centric health brands deliver new business value through new customer experiences. Whether connected content programmes, mobile apps … s worldwide staff is composed of more than 3,000 healthcare professionals who are experts in advertising and branding, data and analytics, strategic planning, service design, digital media and technology, science, and medicine. Publicis Health companies include: BBK Worldwide, Digitas Health, Heartbeat, insync, Langland, Payer Sciences, PlowShare Group more »

award-winning team, which has received 3 Innovate UK grants to develop reuse.id, the first global Open Data Standard for reusable packaging; build the service design for reusable PPE for the NHS; and run a feasibility study on how reuse can reduce electrical waste Gain first-hand experience more »