Much Hadham, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
St Elizabeth`s Centre
ROLE : IT SERVICEDESKANALYST SALARY : up to £25,000 PA ROLE : PERMANENT, 37.5 HOURS PER WEEK LOCATION : MUCH HADHAM, HERTFORDSHIRE This position is full-time on site. We are unable to offer a Hybrid working pattern. About the role We have an exciting opportunity for someone … with excellent IT skills and a customer focussed approach to join our friendly IT department. Providing effective and efficient support across the service, this varied role would be an excellent opportunity for someone looking to expand their skill set or progress their career in IT. Whilst in the role … you will; diagnose and resolve technical issues via telephone, email or ServiceDesk and redirecting where necessary provide guidance and training to users on how to use various software applications, tools and systems effectively assist with the installation, configuration and deployment of software applications and hardware devices contribute more »
The Role As the CAE ServiceDeskAnalyst, you will play an integral role within the team supporting CAE’s internal and external customer base. As a ServiceDeskAnalyst within CAE, your primary focus will be to provide 1st line support to CAE … s customer base 24x7. You will be central to the servicedesk operation with excellent technical skills combined with first class customer service. Travel to customer sites may be required on an ad hoc basis. **Please note - This is a 24/7 vacancy which is a shift … resolution of IT issues both hardware and software; Providing regular feedback to customer regarding the status of their tickets; Providing exceptional communication between the servicedesk, end users and resolver groups; Meeting and exceeding customer specific service level agreements (SLAs); Creating/updating documentation and knowledgebase; Liaison more »
PE27, Saint Ives, Cambridgeshire, United Kingdom Hybrid / WFH Options
DCV Technologies
st Line ServiceDeskAnalyst We have a fantastic opportunity for a ServiceDeskAnalyst/1st Line Support Engineer to join a vibrant and highly skilled team of support engineers to providing technical IT support to both internal and external customers. The position … line and beyond. The role is hybrid with 3 days on site in St Ives and 2 days from home. Main duties for the ServiceDeskAnalyst/1 st Line Support Engineer: The ServiceDeskAnalyst will provide internal technical support for systems … engineers dictates. Any other relevant tasks commensurate with your position, as directed by your Line Manager or appropriate Company Director. Experience Required for the ServiceDeskAnalyst/1 st Line Support Engineer Installation of Windows OS Proven Customer service skills. Positive, enthusiastic and supportive individual. more »
Out of Hours ServiceDeskAnalyst - 1st line Support Applicants must live no more than 50 mins drive from Peterborough Looking for experienced Call Centre/ServiceDesk Analysts You will ideally have a minimum of 1 years experience working on a ticketed IT servicedesk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Hourly pay - £16.30 3 month contract - extensions - could go perm in the future Ideal Technology/experience: Ivanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA … is captured whilst logging the incident. • Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. • Proactively keeping Customers informed on incident or request status and progress. • Escalate incidents where a first time fix is not possible to more »
Exciting Opportunity: License servicedeskAnalyst- Stevenage Are you passionate about technology and looking for an opportunity to step into the world of software license management? We're on the hunt for a dedicated Support Technician to join our team, focusing on Software License Management activities for more »
St. Albans, Hertfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, ServiceDesk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/ServiceDeskAnalyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible … role, the Support Analyst/ServiceDeskAnalyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/ServiceDeskAnalyst will be based full-time in the office in Redbourn. The Company The Support Analyst/ServiceDeskmore »
Harlow Wood, Nottinghamshire, United Kingdom Hybrid / WFH Options
Avocet Strategic Resourcing
the market leader within its field and rightly prides itself on its cutting-edge services and technology. They are currently looking to expand the ServiceDesk team by employing individuals with an excellent customer service attitude and a working knowledge of IT. Please note this role does … cover (1 weekend in 4) with time off in lieu. This position presents a superb opportunity for a structured career in a first-line ServiceDesk/IT support as it provides ongoing training and personal development enabling career progression. Our client is looking for passionate and committed … of their growth journey. Responsibilities: Work as a member of the 1st line response team to log calls and update contacts made to the ServiceDesk Taking ownership of issues and maintain regular customer contact Communicate with customers demonstrating high levels of professionalism Provide support on a range more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Benefits + Training + Hybrid work
ServiceDeskAnalyst Location: On-site (Huntingdon, Cambridgeshire) UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the UK to address some of the most complex … guide the way we do business. https://www.leidos.com/company/global/uk-europe Leidos Innovations UK Ltd is seeking a ServiceDeskAnalyst to join the service operations team to support systems within the Defence Intelligence. This role offers a highly skilled … and motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements. Are you ready for your next challenge? We are looking for a highly capable servicedeskanalyst to assess and optimise the performance more »