IT ServiceDeskAnalyst Location: Bootle, Liverpool office based Job type: Full time, permanent Shift/hours: 37.5 hours per week, Monday-Friday Ref: (00)547 Telent are looking for an IT ServiceDeskAnalyst to join the busy Network Services team at our … Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based role, and will see you work Monday-Friday between the hours of 08:00am-5:00pm. We are looking for someone that has a passion for IT, an intrigue … performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT ServiceDeskAnalyst - What you'll do: You will be responsible for full end to end incident management of incoming IT related issues more »
Liberty has an exciting opportunity for a ServiceDeskAnalyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to … commitment to value for money services that make a positive difference to people and the communities in which we work. Key responsibilities for this ServiceDeskAnalyst will include: Provide operational support, over the phone and face to face for the IT ServiceDesk Ensure … all incidents are recorded on the ServiceDesk Management Tool and are resolved Ensure all incidents and service requests are identified, categorised, prioritised, diagnosed and managed effectively Take ownership of incidents and service requests through to resolution Ensure all incidents and service requests which can more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Antony James Recruitment Ltd
ServiceDeskAnalyst - Liverpool Are you a skilled ServiceDeskAnalyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation! They have 300+ partners worldwide, supporting 750+ users, and cover … including tailored benefits! Law firm or professional services experience is an advantage . What does the role entail? As the ServiceDeskAnalyst, you will join the IT Services Team and will report to the IT ServiceDesk Supervisor. Key responsibilities: First point of contact … that issues are quickly and professionally resolved. Monitoring open calls, ensuring resolutions and appropriate updates are carried out. Suggest and develop ideas for improving service quality and customer satisfaction. What skills will you have? The ideal candidate will meet these requirements: 1-3 years' experience working as a Servicemore »