26 to 32 of 32 Remote Service Desk Analyst Jobs

We're working with a forward-thinking client who is looking for a Service Desk Analyst to join their growing service team. This is a great opportunity for someone who enjoys helping others, solving problems, and delivering a first-class service to clients. In this role, you'll be the first point of contact for … too - from supporting with knowledge base guides and reports, to managing smaller client accounts and working alongside colleagues across the business. About you: Experience in a client-facing or service desk role (desirable, not essential) Great communication skills - written and verbal Strong organisation and time management A team player who can build positive relationships with colleagues and clients … Passion for delivering excellent service Confident with Microsoft Office (Word, Excel, Outlook etc.) ITIL awareness would be a bonus, but not essential Don't worry if you don't tick every box - our client is open to people from a range of backgrounds, especially if you bring customer service experience and the right attitude. Training will be provided More ❯

Hours: Full-time Location: Hybrid - Edinburgh Closing Date: 19 September 2025 Ref: GM1278 Working within the IT team at Energy Saving Trust, as IT Service Desk Analyst you will be responsible for the resolution of first- and second-line support requests, incidents, IT queries and the day-to-day IT support requirements of our userbase across our … for us truly meaningful and rewarding. Here are some of the benefits we offer: 25 days of annual leave plus bank holidays, with additional leave earned through length of service Three extra days off over the Christmas period as a gesture of goodwill A competitive pension scheme with generous employer contributions Flexibility in our ways of working work from … seeour careers pagefor the full list of benefits we have to offer and why Energy Saving Trust is a great place to work. The team The team of four service desk analysts and one IT Administrator supports the internal IT requirements of the organisation. We work inclusively and collaboratively across our London and Edinburgh offices where the IT More ❯

Service Desk Analyst - Tier 1 Permanent York - Hybrid working - 2 days a week on site My client is undergoing an exciting IT transformation and as such has a requirement for additional Support in the team. This role is a great opportunity for a recent graduate or someone looking to make their first step within IT support. Full More ❯

Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life More ❯

Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting directly to … excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality support experience to users of the platform. Working Hours This role follows a rotating … centre articles. About You We're looking for someone with a strong customer focus, technical aptitude, and a calm, problem-solving approach. Essential Skills & Experience Experience in a support analyst or helpdesk role (ideally within a SaaS environment). Ability to diagnose and resolve technical issues efficiently. Excellent written and verbal communication skills. Comfortable working remotely and independently, while More ❯

Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 – £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 – £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting directly to … excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You’ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality support experience to users of the platform. Working Hours This role follows a rotating … centre articles. About You We're looking for someone with a strong customer focus, technical aptitude, and a calm, problem-solving approach. Essential Skills & Experience Experience in a support analyst or helpdesk role (ideally within a SaaS environment). Ability to diagnose and resolve technical issues efficiently. Excellent written and verbal communication skills. Comfortable working remotely and independently, while More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be More ❯