ServiceDeskEngineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As … a ServiceDeskEngineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of … ll be based full time in the Epsom office (with flexibility around start and finish times). Requirements: You have experience working in a servicedesk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have more »
ServiceDeskEngineer Do you want to work for a world class sports team as they embark on a very exciting journey? A brand new and exciting role has arisen for a ServiceDeskEngineer to join a globally recognised sports team from their … United Kingdom hub based from Milton Keynes. As the ServiceDeskEngineer you will be helping to support and grow out their Technology hub as they enter a very exciting period of transformation. You will be expected to have 3-4 years’ experience of Windows Server, Office … and CISCO. This is a brilliant opportunity for a ServiceDeskEngineer to learn a wide range of new skills and technologies that are only specific to the field that this sports team are part of. As the ServiceDeskEngineer, you will help more »
Senior ServiceDeskEngineer Location: Reading, Berkshire and Field based - Customer sites are based in London – (London Victoria/Tottenham court road) and (Luton/Leeds) Monday to Friday - Office Hours WHY ULTIMA For over 30 years, Ultima has been at the heart of the UKs IT … living so you can enjoy life as much as you enjoy working for Ultima and our customers. KEY ACCOUNTABILITIES/ROLE PURPOSE The Senior ServiceDesk Engineers principle role will be to provide remote 1st Line and desk side support for our ServiceDesk Customers. … As a Senior ServiceDeskEngineer you will set the highest of standards on professionalism and efficient service to each and every customer in line with policies and procedures, ensuring that the customer’s needs are being responded to and escalated in a timely manner. MAIN more »
Borehamwood, Hertfordshire, South East, United Kingdom
Interaction - Letchworth
Job Description: Senior servicedeskengineer (MSP) Location: Borehamwood Hours: Mon Fri – 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior ServiceDeskEngineer (MSP). As … part of the servicedesk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line ServiceDesk Engineers. You will work with a variety of technologies and join our friendly, supportive team … as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor's degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking more »
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Ashdown Group
Our client, a leading global organisation, are seeking a talented and proactive 1st/2nd Line Support specialist on a 12-month contract basis, inside IR35. This role presents an exciting opportunity to work for a market leading company as more »
ServiceDeskEngineer Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm and 2pm-10pm or 8am-5pm ONLY As ServiceDeskEngineer, you will be part of our clients UK Technical Services Team and … will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. You will be responding to variety of customer and internal incidents and service requests across Storage, Network, Virtualisation, Back, DR and Microsoft technologies. You … must have the ability to communicate effectively with clients and manage technical queries in line with the customer. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and more »
ServiceDeskEngineer (1st line) Oxford - Onsite Up to £26k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer satisfaction across the UK. As a personable and dynamic ServicedeskEngineer you will … be based on site in Oxford, providing top-notch 1st/2nd line support and contributing to the success of the service delivery team. As the successful ServiceDeskEngineer you will have: Experience as a ServiceDesk engineer (1st/2nd line level) supporting SMEs. … of Raid configurations, iLO, on servers. Active Directory configure new users, new OUs, configure sites and services, resolve issues. DNS Firewalls As the successful ServiceDeskEngineer you will be responsible for: Provide technical software, hardware and network problem resolution onsite to client. Performing problem diagnosis and more »
