Service Designer- Higher Education- ServiceManagement-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise ServiceManagement platform. The Service Designer … will be tasked with redesigning servicemanagement services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- ServiceManagement-ITIL- Essential … Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide servicemanagement environment within Education or public more »
City of London, London, United Kingdom Hybrid / WFH Options
Mosaic Island Ltd
Service Manager/Architect 3 Months+ Contract Hybrid Remote/London (2-3 days on site) Outside IR35 About : Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their business ambitions with confidence. We … are currently seeking a supplier to provide us with consultancy services across ServiceManagement and Service Design. You will be engaged on a Service Excellence transformation project, reshaping the way the service lifecycle is both defined and delivered. Deliverables to include: Drive the operating model … into the next level of detail across people, processes and technology (tooling) Support both the definition and establishment/delivery of servicemanagement and lifecycle processes (across the full ITIL scope of service definition, transition, operations and management). Including integrations with other functions and processes more »
Role Title: Service Design and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in ServiceManagement, and experience of successful Service Design and Transition. SDTMs will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe and more »
to £500 per day Ir35 status: Inside ir35 Location: National, hybrid Must have Active SC Clearance As a Major Incident Manager you will have: Service Focus Community collaboration Incident Management Problem Management Understanding of servicemanagement framework User Focus Ownership & initiative If you are interested more »
deep knowledge of WAF functionalities and limitations. DevSecOps pipeline maintenance support for the automation works with IDAM protocols and access control measures for WAF management, informed by strong web security knowledge. of HTTPS inspection, including Termination and Certificate management, grounded in robust web security practices. in rate limiting … organizational logging options, with a focus on security implications and cloud environments. interfacing with SOC during WAF related security incidents connectivity/network issue management/servicemanagement experience OTHER SKILLS stakeholder management skills to detail in analysing large data sets interpersonal skills with strong communication more »
/week on site) IR35: Inside Rate: £81.37/hr (Umbrella) MAX Duration: 12 Months Security Clearance: DV Essential Experience Experience of complex programmes Management of design house consultancy Commercial management of a partnership contract CEMA The Role: Deliver assigned projects in accordance with requirements, operational constraints, time … create and deliver operational plans. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Servicemanagement of significant partnership contract management of C4 and experience of nuclear design management Core Day to Day Duties Manage projects … with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project or function. Manage work as defined in the Work Authorisation Document (WAD). Lead, support and initiate change against the Performance Measurement Baseline (PMB). Lead more »
Technical Service Manager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical Service Manager to join our prestigious fit-out division at a leading Tier One Contractor. Key … Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest standards of quality, safety, and client satisfaction. Oversee the planning, coordination, and execution of technical services for fit-out projects, from inception to completion. Collaborate closely with project teams, subcontractors, and consultants to ensure seamless … Manage budgeting, resource allocation, and procurement activities for technical services, optimizing project outcomes and efficiencies. Drive innovation and continuous improvement initiatives to enhance technical service delivery and project performance. Foster a culture of collaboration, excellence, and continuous learning within the technical service team. Key Requirements: Proven experience in more »
