126 to 150 of 166 Remote/Hybrid Service Management Jobs

firm's technology and are building our team to achieve global growth. We are looking for a Data Engineer to support our Enterprise Data Management team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth … various platforms to meet business requirements Coordinate security, application monitoring, development tooling, and related capabilities with responsible teams Provide operational support and incident management for data pipelines and data flows, including proactively updating internal clients and relevant parties on status changes and issues encountered Author and maintain accurate ...

firm's technology and are building our team to achieve global growth. We are looking for a Data Engineer to support our Enterprise Data Management team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth … various platforms to meet business requirements Coordinate security, application monitoring, development tooling, and related capabilities with responsible teams Provide operational support and incident management for data pipelines and data flows, including proactively updating internal clients and relevant parties on status changes and issues encountered Author and maintain accurate ...

Develop own application knowledge alongside team leading activities in order to contribute to BAU support tasks and also to support strategic initiatives. Attend monthly service reviews with customers and represent the team professionally. Participate in problem management Root Cause Analysis (RCA) investigations and represent changes at Change Approval … professional development for both self and team. Desirable skills and behaviours: ITIL Foundation certification (Version 3+). Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence. Previous experience of Mainframe Transformation or Migration projects would be advantageous. Knowledge of UK Rail or other ...

Technical Operations Engineer Working Pattern Hybrid working four days in the office and one day working from home Role Overview This is a service focused proactive Technical Operations role responsible for maintaining monitoring and continuously improving a distributed Internet of Things and automated parking environment. The role has ownership … site operational environment with strong hands on experience in infrastructure networking and Internet of Things based systems. Role Responsibilities 1 IoT and device infrastructure management Maintain monitor and optimise Internet of Things devices and hardware including cameras edge devices kiosks tablets and networking equipment Manage deployment configuration and lifecycle ...

dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout … technical authority driving the design, development, and deployment of AI-powered solutions across our enterprise ServiceNow environment. Responsibilities include working closely with the product management team to ensure we deliver the best user experiences. Your Responsibilities on the Team Own the end to end ServiceNow architecture across Now Assist ...

system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong hands … experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days ...

Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll … reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills ...

Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll … reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills ...

Glance: SAP SuccessFactors Senior Consultant – Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we've built … customers' solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI’s strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving … Code - desirable What We’re Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final ...

RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves … escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected to work 4 normal shifts (8-5), 1 late shift (10-7) and 2 weekend shifts ...

establishment of cyber profession standards with HR/L&D.Timely access to SL stakeholders, systems, repositories, and tooling (e.g., policy library, LMS, phishing platform, service management/SIEM, PMO data). Availability of policy owners and project managers for reviews and attestations. SL will provide required clearances, facilities ...

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

support to the business, responding to queries and issues via phone and email. Assist the Acturis Support Lead in delivering a high-quality support service aligned to business priorities and SLAs. Liaise with third-party suppliers, including Acturis, to ensure incidents, defects, and change requests are progressed and resolved … these into the Acturis change and governance process. Principal Accountabilities Timely and accurate resolution of Acturis-related business queries and issues. Adherence to agreed service levels and operational priorities. Compliance with Acturis Change Board controls, governance, and documentation standards. High levels of accuracy and attention to detail, with minimal ...

will provide technical oversight, quality assurance, and coordination across multiple infrastructure domains while driving alignment across regions. This is not a traditional project management role - it requires strong hands-on infrastructure knowledge, stakeholder influence, and a pragmatic, delivery-focused mindset. Key Responsibilities Support regional IT leads across EMEA, Americas … working with multi-region teams and distributed architectures Strong communication skills with the ability to engage technical and executive stakeholders Experience with ITIL-based service management frameworks Desirable Experience in manufacturing or industrial environments (OT networks) Track record of global infrastructure transitions or carve-outs Exposure to compliance ...

socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … organisational skills and attention to detail Motivation to work towards targets and personal goals Nice to Have (Not Essential) Some experience in sales, customer service, retail, hospitality, or business development Familiarity with CRM tools such as HubSpot Interest in technology, SaaS, or the field service industry ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

Windows, propriety business systems, and setting up of new user accounts, whilst also working with outsourced IT providers and vendors to resolve incidents and service issues. In addition you will support IT security controls, updates and patches, work on compliance initiatives such as Cyber Essentials and data protection requirements … projects such as system upgrades, new tech rollouts and process enhancements. The ideal candidate will have previous experience in an IT support or service/help desk role; strong working knowledge of MS Windows, 365 and standard MS Office applications, have a core understanding of networking, hardware and have ...

operations and project delivery. The role will involve: Enterprise Linux administration and troubleshooting Supporting secure, highly available production environments Platform performance, stability and security management Infrastructure automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution … Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security ...

terms of driving change to test approaches, including the introduction of new suppliers whilst delivery is in progress Extensive experience in IT Testing & Service management or application support, preferably in financial services or payments Strong knowledge of Payments, SWIFT, ISO 20022 messaging, and real-time payment systems Previous ...

Dynamics best practice. Key Responsibilities Solution & Process Design Lead end-to-end process discovery across the commercial lifecycle: Opportunity → Quote → Order → Fulfilment → Billing → Service Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales Ensure alignment and integration between Dynamics 365 Sales and Business … processes across CRM and ERP Strong knowledge of Business Central modules, including: Finance Sales & Purchasing Inventory & Warehousing Projects/Jobs/Resource billing Service Management Experience designing and supporting CRM–ERP integrations (D365 Sales & BC) Strong capability in: Functional design and documentation Process improvement and standardisation Stakeholder engagement ...

Dynamics best practice. Key Responsibilities Solution & Process Design Lead end-to-end process discovery across the commercial lifecycle: Opportunity Quote Order Fulfilment Billing Service Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales Ensure alignment and integration between Dynamics 365 Sales and Business … processes across CRM and ERP Strong knowledge of Business Central modules, including: Finance Sales & Purchasing Inventory & Warehousing Projects/Jobs/Resource billing Service Management Experience designing and supporting CRM-ERP integrations (D365 Sales & BC) Strong capability in: Functional design and documentation Process improvement and standardisation Stakeholder engagement ...