51 to 75 of 166 Remote/Hybrid Service Management Jobs

Service Designer

Hiring Organisation
Entasis Partners
Location
London Area, United Kingdom
Deputy Service Design & Transition Lead | Public Sector Location: London (hybrid, 2 days on-site) Contract: £500 per day Outside IR35 Sponsorship: Unable to provide sponsorship for this position Clearance: NPPV and/or SC Cleared as a minimum A high-impact contract on a large-scale public sector technology … programme. As Deputy Service Design & Transition Lead, you will help shape the service architecture for complex systems and support the safe transition of technology services into live operations, deputising for the Service Design & Transition Lead. About the role Our client is a UK public sector organisation delivering ...

Service Delivery Manager

Hiring Organisation
WTW
Location
Surrey, United Kingdom
Employment Type
Full Time
LGBTQ+ business community. Please do not contact the recruiter directly. Description We are seeking a Director‐level leader with end‐to‐end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery … high‐impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable ...

SAP Service Delivery Manager

Hiring Organisation
DXC
Location
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business ...

SAP Service Delivery Manager

Hiring Organisation
DXC
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent, Work From Home
Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business ...

Service Desk Engineer

Hiring Organisation
Copello Global
Location
Romsey, England, United Kingdom
Copello are supporting a leading defence technology organisation in the search for a Service Desk Engineer to join a specialist support team delivering high-quality technical services across secure and mission-critical environments. This role is based in Hampshire with hybrid working available (2 days onsite per week). … What you’ll do Provide 1st/2nd line technical support across hardware, software and specialist systems. Manage incidents, service requests and escalations through to resolution. Support customers with troubleshooting, system updates and operational guidance. Work closely with engineering, logistics and technical teams to ensure effective service delivery. ...

IT Service Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … operation of our business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both ...

Application Manager - Birmingham

Hiring Organisation
Harvey Nash
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
working available An experienced Senior Application Lifecycle Manager is required to join a leading organisation and take ownership of the strategy, governance and operational management of a complex enterprise application portfolio. In this role, you will lead the development and implementation of application lifecycle management practices, ensuring applications … effectively managed from deployment through to retirement. You will be responsible for driving operational efficiency, application optimisation, governance controls and service improvements across a diverse technology landscape. You will work closely with architects, service management teams, business stakeholders and third-party suppliers to ensure applications remain secure ...

ServiceNow Developer

Hiring Organisation
Opus Recruitment Solutions Ltd
Location
Heywood, Lancashire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 350 - 400 Daily
Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public … sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (eg Scrum) Qualifications & Certifications Relevant ServiceNow certifications such ...

ServiceNow Developer

Hiring Organisation
Opus Recruitment Solutions Ltd
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£350 - £400 per day
Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public … sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such ...

Technical Support Analyst - Team Lead

Hiring Organisation
MaxAd
Location
Haslemere, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
This is not a role where you'll be stuck purely firefighting tickets. Instead, you'll play a central role in shaping how the service desk operates, mentoring a small team, improving processes and acting as the senior escalation point for more complex technical issues. You'll still … influence over how things are done. Working within a collaborative and forward-thinking business, you'll benefit from a clear progression path toward IT Service Management, with exposure to service performance, reporting and continuous improvement initiatives from day one. As a true leader in their field, youll ...

Project Manager - SC Cleared

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Reading, Berkshire, Great Lea Common, United Kingdom
Employment Type
Contract
Contract Rate
£550 - £600/day
ensure project plans are comprehensive, realistic and in line with objectives. Develop projections for capital and/expense resource planning in order to advise management on budgetary issues. Assess business prospects in line with policies and procedures in order to ensure they are accurately documented and represented in project … provide advice and make recommendations for consideration by the senior levels within organisation. Lead and develop a team of people, delivering a project office management service or a small project team in order to ensure work is resourced and allocated effectively and that processes are adhered to. Your ...

Head of IT Infrastructure

Hiring Organisation
DGH Recruitment
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
data integration/automation and applications (including DMS). Key Responsibilities: - Platform Strategy and Architecture: Own the strategy and multi-year roadmap. Lead lifecycle management including modernisation and decommissioning of systems. - Operational Excellence and Service Management: Accountable for platform availability, performance and resilience. Oversea 3rd level support … major incident response. - Security & Risk Management: Ensure security is embedded by design across all platforms. - Automation & Continuous Improvement: Drive automation and standardisation across platform services. - Leadership & People Management: Lead and develop Platform Managers and technical leads across Infrastructure, Endpoint, Security Operations and Application/DMS Platforms. - Stakeholder & Vendor ...

Head of IT

Hiring Organisation
Provide
Location
Milton Keynes, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 per annum
services and project outcomes. Work in close partnership with senior business stakeholders to ensure IT priorities support and enable wider organisational objectives. Lead the management and support of business applications, embedding structured service management practices and agile delivery approaches. Support the ongoing evolution of the IT landscape … relationships, ensuring suppliers deliver against expectations and provide measurable business value. Encourage innovation and continuous improvement, identifying opportunities to enhance systems, processes, and overall service delivery. Candidate Profile Educated to degree level in Computer Science, IT, or a related field. Demonstrated experience (5+ years) in IT leadership or consulting ...

Networks Subject Matter Expert - Capital Programme

Hiring Organisation
University Hospitals Sussex NHS Foundation Trust (279)
Location
brighton / worthing, BN1 5BE, United Kingdom
Salary
£49387.00 to £56515.00
thresholds (£25000), and any role-specific criteria. Operational Act as a lead engineer on the build, configuration, documentation and integration of new IT network service components as part of the Trusts on going technology expansion alongside the capital programme Management of Installation of new structured cabling including … performance issues Provide and maintain evidence to support information security reviews and best practice including the information governance toolkit and the ISO27001 Information Security Management System Communication Required to explain complex IT issues to non-IT staff ensuring that understanding is gained. May be required to run training ...

Senior Information Technology Project Manager

Hiring Organisation
La Fosse
Location
City of London, London, United Kingdom
Senior Project Manager – IT Outsourcing (Service Desk & IAM) Contract: 6 Months Initial Term Day Rate: £500–£650 per day (Inside/Outside to be confirmed Location: Hybrid – London (approximately 2 days per week onsite) Overview We are seeking an experienced Senior Project Manager to lead the implementation … major IT outsourcing programme involving the transition of Service Desk and Identity & Access Management (IAM) services from a UK-based operation to an established India-based managed service provider. The successful candidate will take ownership of the implementation, supplier onboarding, transition planning, stakeholder management, and organisational ...

ITSM New Business Sales Consultant

Hiring Organisation
Global Technology Solutions Ltd
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£80,000
building a strong pipeline within the ITSM and MSP ecosystem. Youll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design. If you thrive in a target-driven environment and enjoy owning the full sales cycle … Business Development Proactively generate and win new business across MSPs and enterprise organisations Identify, engage, and influence key decision-makers in IT, Operations, and Service Management Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator Develop a strong pipeline through outbound activity ...

ServiceNow Developer

Hiring Organisation
CBS Butler
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 85 - 90 Hourly
Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will … continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding ...

ServiceNow Developer

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Soho, London, Oxford Circus, United Kingdom
Employment Type
Contract
Contract Rate
£85 - £90/hour
Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will … continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding ...

Head of Network Services

Hiring Organisation
Dynamic Search Solutions
Location
City of London, London, United Kingdom
Network Services Location: Hybrid London – 2–3 days office Type: Full-Time, Permanent Salary: £80,000 – £110,000 (DOE) Company A leading technology service provider, delivering cutting-edge solutions and services in a multi-vendor environment. Fully embracing AI, intelligent automation, and emerging managed service capabilities, this company … improvement of network services across a complex enterprise customer base. You will also be expected to stay closely aligned with emerging AI-driven managed service capabilities and next-generation network service models, ensuring the function remains ahead of industry change. You’ll be responsible for ensuring services ...

Junior Network Provisioning

Hiring Organisation
Certain Advantage
Location
Milton Keynes, England, United Kingdom
connectivity solutions across international markets. The Role This is an excellent opportunity for someone looking to develop a career in telecommunications, network provisioning, or service delivery. You will support the delivery of telecoms and connectivity services by coordinating customer orders, liaising with suppliers and internal teams, and ensuring delivery … milestones are met. Your Responsibilities Assist with the end-to-end management of telecoms service orders across the UK and Ireland. Coordinate delivery activities for connectivity services and hardware orders. Provide regular updates to customers, suppliers, and internal teams throughout the order lifecycle. Update internal provisioning and tracking ...

3rd Line Engineer

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
combine deep hands-on expertise with clear, practical guidance for our teams and customers. Working closely with colleagues across Managed IT, Cloud, Security and Service Management, youll play a critical role in shaping our technical direction while supporting the delivery of resilient, secure managed services. About the role … patterns and recommend meaningful engineering improvements. Produce clear documentation, runbooks and handovers to ensure smooth BAU transitions. Collaborate with Cloud, Security, Professional Services and Service Management to deliver consistent, high-quality services. Working style Some travel to customer sites and Intercity offices as required. Hybrid working supported. Periods ...

ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth … Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account ...

Lead Software Engineer - Real Estate Technology - Contract – Hybrid ( 3 days Office, 2 days WFH) – Sheffield, England (UK) – Contract - Hybrid – role

Hiring Organisation
Nityo Infotech
Location
Sheffield, England, United Kingdom
technical delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability … Delivery: Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects ...

SC Cleared ServiceNow Developer - Fully Remote

Hiring Organisation
Square One Resources
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 500 Daily
consultant works closely with business and technical stakeholders to capture requirements, define user stories, and translate them into robust platform solutions that enhance service management, operational visibility, and employee experience. Configuring core ServiceNow capabilities such as workflows, forms, catalog items, knowledge management, self-service portals … integrations using ServiceNow APIs, IntegrationHub, and MID Server, enabling seamless connectivity across enterprise systems. In addition, the consultant supports ITOM capabilities, including CMDB, Discovery, Service Mapping, and Event Management, contributing to improved visibility and reliability of services. The role demands a strong focus on quality, scalability, and maintainability ...

SC Cleared ServiceNow Developer Consultant Remote

Hiring Organisation
Telstra Associates
Location
Nationwide, United Kingdom
Employment Type
Contract
Contract Rate
£500/day UMBRELLA ONLY
consultant works closely with business and technical stakeholders to capture requirements, define user stories, and translate them into robust platform solutions that enhance service management, operational visibility, and employee experience. Key responsibilities include configuring core ServiceNow capabilities such as workflows, forms, catalog items, knowledge management, self-service … integrations using ServiceNow APIs, IntegrationHub, and MID Server, enabling seamless connectivity across enterprise systems. In addition, the consultant supports ITOM capabilities, including CMDB, Discovery, Service Mapping, and Event Management, contributing to improved visibility and reliability of services. The role demands a strong focus on quality, scalability, and maintainability ...