Professional Services & Customer Advisory Consultant, FE
- Location
- United Kingdom
strong Further Education and adult-learning systems experience. You'll help colleges implement, configure and improve EBS, our Student Information System. This is a delivery role, not an account-management or coordination role. You'll personally lead workshops, advise customers, solve software problems and turn requirements into working … discovery and process workshops, turning college requirements into workable EBS solutions. Support requirements, configuration, testing, training, go-live and adoption. Own customer relationships, answer software questions and resolve issues directly. Plan delivery, manage deliverables and keep customers informed throughout the project. Manage several customers and priorities independently within ...