1 to 25 of 70 Permanent Support Specialist Jobs in the UK

a member of the Service Desk team within the Land, Property and Public Protection Division, the post holder will provide high quality advice and support to assure a first-class customer service. By taking full ownership of support requests, fully investigating, and effectively progressing the incident to the … Public Protection domain. Key responsibilities • Supporting Idox products used by Local Government with a focus on the Uniform product suite • Responding to all customer support incidents within the agreed SLA timescales • Taking ownership of all assigned incidents and progressing these through to resolution, ensuring the customer is kept informed … and the ability to work under pressure Self-motivated: able to use own initiative, working well in a team and individually. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in More ❯

IT solutions provider with 20+ years of success. Diverse & Inclusive Culture – Be part of a collaborative and welcoming team. Career Development – Receive training and support to grow within the company. Attractive Benefits Package – Extra personal days, birthday half-day, wellness programmes, and charity day. Work with Leading Vendors – Engage … with top-tier IT manufacturers and suppliers. Key Role Responsibilities: Manage and administer vendor quotes for IT solutions and services. Support sales and solutions teams by ensuring efficient quote processing and order placements. Negotiate special pricing with manufacturers to secure the best deals for clients. Handle customer queries related More ❯

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯

10890HS £328 per day Software Support and Integration Specialist Crawley - Hybrid working £328/Day Inside IR35 My client is seeking a highly skilled Software Support and Integration Specialist to join their dynamic IT team. This role is essential in ensuring the smooth operation of software … applications and systems integration while providing top-tier support to our internal teams and external clients. The ideal candidate is a proactive problem solver with a keen eye for detail, a solid technical background, and excellent communication skills. Key Responsibilities Software Support System Integration Monitoring and Maintenance Collaboration … and Communication Experience: Extensive experience in software support and integration. Proven experience with integration tools and methodologies, such as APIs, middleware, and ETL processes. Technical Skills: Proficiency in troubleshooting and resolving issues related to various software applications, including database management systems, CRM software, and enterprise applications. Familiarity with programming More ❯

learn more about YOOBIC, visit or follow us on LinkedIn . What we need We're hiring a motivated, bilingual (English/French) Customer Support Specialist to join our Customer Support team in London. This is a great opportunity for someone passionate about customer satisfaction and tech … to support our European clients. As a Customer Support Specialist, you will work directly with our customers to answer their questions and technical issues and provide support that will drive their adoption and satisfaction of the YOOBIC platform. You will be one of the pillars of … our customer happiness and will work in close collaboration with our Customer Success, Customer Implementation, Product, Technical and Quality Assurance (QA) teams. Our Customer Support team is spread across the world with our Head of Support based in London, where you will be working. If customer care drives More ❯

IT Support Specialist - London OpenAI OpenAI Careers IT Support Specialist - London IT - London, UK About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships … and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support Specialist , you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools … and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel More ❯

About The Role: SMT GB is searching for a Technical Support Specialist focused on Articulated and Rigid Haulers to join our expert team. In this critical role, you will provide specialized technical support and guidance on our range of articulated and rigid hauling equipment. Your expertise will … new product introductions and analysis. Conduct site and customer visits for technical support. Ensure all internal and external training needs are identified and met. Support Sales Support staff on technical specifications and modifications. Knowledge, Skills, And Experience: Experience in a similar technical role in the heavy plant industry. More ❯

Vecta Search are working with an EPOS business who are looking for an enthusiastic, customer service driven person to perform a first line support role. A keen interest in technology is important however a customer service first attitude is key to this role. The successful candidate will need a … can do attitude backed up by a tenacity to ensure the customer receives a service that is beyond expectation. The role To diligently fulfil support duties to our clients to ensure system are kept operational, in line with our agreed SLA (Service Level Agreement) and customer expectations. Ensuring that … manner that matches and bridges the gaps between technical and operational people and leaves our customer feeling our service was beyond expectation. Responsibilities Inbound support Respond to inbound support enquiries promptly, with accuracy, and attention to detail. Record all enquiries, communication, and information in Zoho, SharePoint or relevant More ❯

D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Functional Support Specialist to join an industry-leading organization … on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the … Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate More ❯

Job Title: Application Support Lead Contract Type: Permanent Location: Bradford/Chatham/London/Petersfield Working Pattern: Hybridtypically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility … and problem-solving, wed love to hear from you even if you dont meet every requirement listed. You and Your Team: As an Application Support Lead, youll play a key role in ensuring the performance, reliability, and continuous improvement of our software systems. Reporting to the Head of Solution … Enablement, youll lead a team of 8 talented colleagues, working with cutting-edge technology to configure SAAS-based applications, support live systems, and drive impactful change. If you enjoy working in a dynamic environment where your contributions truly matter, this role offers an exciting opportunity to develop and lead. More ❯

Junior Support Specialist Chester - on-site/hybrid working £23,000 - £25,000 + annual bonus & benefits Our client in Chester is looking for a passionate and enthusiastic Junior Support Specialist who will be providing top-tier technical assistance and excellent customer support. This role is … be solving technical challenges but also shaping the future of customer engagement through your insights and expertise Main duties and responsibilities: Deliver exceptional technical support via Phone, Email, WebChat, ensuring every client feels valued and understood Become an expert in their products, from integrations to the intricacies of our … provide innovative solutions Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction Proactively suggest and implement improvements in support processes to enhance service efficiency and customer satisfaction Collaborate with our internal customer and engineering teams to solve pain points and troubleshoot technical issues More ❯

supply chain, empowering businesses to thrive in today's competitive landscape. Who are we looking for? We now have an opportunity for a Technical Support Specialist at our Ashby site. You will play a pivotal role in supporting our customers, both internal and external, with a wide range … Assist the team in answering technical enquiries, speaking directly with the Global Sales Team and end users. Manage the enquiries into a group technical support email mailbox and ensure that all enquiries/tasks are completedin line with the team KPIs. Conduct research, manage various forms of information,and … gathering additional data when available. Assist the Marketing department with various documents and information, including hazard/regulatory information on product artwork, writing technical support documents, article reviews and social media contributions. Attend exhibitions. Visit key customers with the relevant members of the Global Sales Team to gain knowledge More ❯

you can be proud of. Please note this is a home based role which requires 50% travel. What you would do as our Technical Support Specialist Sectional Doors UK & Ireland As our Technical Support Specialist you will be responsible for providing technical assistance and field support … in sectional doors with strong problem-solving skills and the ability to effectively communicate technical information to diverse audiences. You would also: Provide technical support and assistance to partners in the indirect business segment regarding the installation, maintenance, and troubleshooting of sectional doors. Serve as a subject matter expert … of technical issues. Stay up to date on industry trends, advancements in sectional door technology, and relevant standards to provide informed technical guidance and support to partners. The skills and experience you need We are looking for someone who: Has experience in a technical support and/or More ❯

Do you have a scientific background? Are you looking for a technical support role which offers full training? Job Title: Technical Support Specialist Location: Saffron Walden, Essex Salary: Up to £33,000p.a. Hours: Monday to Friday, 8.30am - 17.00pm Contract Type: Full time/Permanent Sector: IT & Scientific … Our client based in Saffron Walden is looking for a full time Technical Support Specialist to join their team on a full time, permanent basis. As Technical Support Specialist your duties will include: Providing technical support across all company products Preparing quotes for customers Checking … Purchase Orders Diagnosing faults and providing solutions Assisting with pre-sales & post- sales Application/product testing. An ideal candidate for the Technical Support Specialist will have: Degree in Chemistry Previous experience in a technical support role IT literacy Hands on laboratory experience Excellent communication skills, verbal More ❯

Senior IT Support specialist - West Yorkshire - £40,000 per annum DCS Technology are partnered with an organisation specialising in Supply and Logistics based in West Yorkshire. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add … an ambitious and passionate IT Support Analyst to join the team. Role overview: As IT Support Analyst you will be tasked with providing support across 1st to 3rd Line. You will be a vital part of the IT division. Whilst consistently delivering great communication to both internal … and external partners you will ensuring the secure, streamlined and effective operations of IT services business wide. What will you get up to? User Support and Issue Resolution Deliver technical support via phone and the HALO ITSM ticketing system, ensuring prompt and effective issue resolution. Diagnose and troubleshoot More ❯

Job title: Technical Support Specialist Reports to: Field Applications Manager EMEA Location : Manchester Science Park Contract Type : Full-time, Permanent Salary & Benefits : Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for c clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post market stage to develop, manufacture, obtain regulatory approval and commercialise new products and services. In addition, Yourgene … they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: The Technical Support Specialist will play a key role in the support of customers using Yourgene Health Products. The Technical Support Specialist will More ❯

Job Title: Technical Product Support Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security … needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support to their customers, ensuring that their access control systems are installed … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯

Job Title: Technical Product Support Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security … needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support to their customers, ensuring that their access control systems are installed … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯

Technical Support Specialist In this role the Technical Support Specialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through … after sales successes. They will support Dentsply Sirona’s equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance. Implementation of technical trainings and support for dealer service engineers in the UK. Delivery of product trainings for end users. Record and track all pertinent information received on product problems More ❯

You will need to login before you can apply for a job. Operations Support Specialist - TravelAds (Spanish Speaking) Sector: Operations and Facilities Management Role: Specialist Contract Type: Permanent Hours: Full Time Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make … for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. As an Operations Support Specialist, you will be dedicated to our Performance Ad Product, TravelAds. You will provide technical support, advice and assistance to our global … In this role, you will: Work a queue-based system to close cases whilst meeting SLA goals and internal case handling metrics Provide technical support resolving 'intermediate' technical issues with our lodging partners via phone and email Develop an in-depth understanding of our backend Performance Ad Product integration More ❯

V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to support queries … facing functions like Customer Success and Sales to create an industry-leading customer experience. Contributing to V7's 95% CSAT and G2 top-rated support experience. What are we looking for: Experience working in customer-facing support role in a B2B SaaS environment. Logical, problem-solving thinking, ability More ❯

Title: IT Desktop Support Specialist Location: London Liverpool St/Fenchurch St Salary: Competitive Hybrid: 4 days in office/1 from home Ryder Reid Legal is seeking an IT Desktop Support Specialist to join one of our prestigious, international law firm clients on a permanent … time, non-exempt position offers excellent benefits and the opportunity to work with a dedicated team of IT professionals. Key Responsibilities: Provide direct IT support for the London and international offices. Act as a liaison between IT and non-IT staff, advocating for the firm's technology needs. Configure … maintain, and support various hardware and software solutions, including laptops, desktops, tablets, and communication devices. Offer technical support for audio-visual and video conferencing technologies in meeting rooms. Troubleshoot and repair firm-issued computing devices and manage support tickets within SLA guidelines. Qualifications: Bachelor's degree preferred More ❯

Position Title: Customer Support Specialist(Intern) - Anker, Eufy, and Soundcore Location: Hybrid Job Summary: We are looking for a dedicated and customer-focused Customer Support Specialist to join our team, supporting the UK market for Anker, Eufy, and Soundcore brands. In this role, you will troubleshoot … product issues, provide warranty support, and deliver exceptional customer service via phone calls. The ideal candidate will have strong problem-solving skills, a passion for technology, and the ability to build trust with customers.This is a hybrid role, allowing you to work both from the office and remotely, while … ensuring you are available during UK business hours. Key Responsibilities: Customer Support via Calls:Handle inbound and outbound calls from customers in the UK market.Assist customers with troubleshooting issues related to Anker, Eufy, and Soundcore products (e.g., chargers, smart home devices, audio equipment).Provide clear and concise instructions to More ❯

Position Title: Customer Support Specialist(Intern) - Anker, Eufy, and Soundcore Location: Hybrid Job Summary: We are looking for a dedicated and customer-focused Customer Support Specialist to join our team, supporting the UK market for Anker, Eufy, and Soundcore brands. In this role, you will troubleshoot … product issues, provide warranty support, and deliver exceptional customer service via phone calls. The ideal candidate will have strong problem-solving skills, a passion for technology, and the ability to build trust with customers.This is a hybrid role, allowing you to work both from the office and remotely, while … ensuring you are available during UK business hours. Key Responsibilities: Customer Support via Calls:Handle inbound and outbound calls from customers in the UK market.Assist customers with troubleshooting issues related to Anker, Eufy, and Soundcore products (e.g., chargers, smart home devices, audio equipment).Provide clear and concise instructions to More ❯

Multilingual Product Support Specialist - Spanish Fluency Essential Apply locations GBR - London time type Full time posted on Posted 5 Days Ago time left to apply End Date: April 30, 2025 (30+ days left to apply) job requisition id R34978 Datasite is where deals are made. We provide the … your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment. Job Description: Support users by providing technical product support to enhance their overall product and service experience; through strong product and application knowledge assist users with … May assist users in the setup and configuration of tools and features within Datasite's technology products. Using product knowledge, this role will provide support to our users who are experiencing simple or more complex issues with our products; troubleshoot and directly answer user questions to resolve the issues More ❯