1 to 22 of 22 Apprenticeship Support Technician Jobs in the UK

ASG Epos Solutions Limited are looking for their next EPOS Support Technician Apprentice to join their growing team. Role Responsibilities: Working alongside a current support technician you will: Unpack and configure EPOS Terminal hardware and connect peripherals Configure OS and install relevant OS Updates and drivers … Setup Active hours for Update installation Install remote support software application and configure Install Standard POS Application Install correct template for Market Sector Configure firewall settings Connect terminal to customers cloud based back-office account Data entry of customers products Install and configure EFT application software Once a sufficient … achieved you will be required to attend a training course on the Isle of Wight for 3 days to be certified as a competent support technician for the POS software As the role develops you will also be responsible for tasks as below. First line telephone and remote more »

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by … technology and endless possibilities. Role Technical Support: Provide technical assistance to users via various channels such as phone, email, chat, or in-person Troubleshoot and resolve issues related to hardware, software, and network connectivity problems Software and Hardware Installations: Perform installations, configurations, and updates of software applications, operating systems … backups Assist in hardware repairs and upgrades, coordinating with vendors or internal teams to ensure smooth operation IT admin work Training Level 3 Digital Support Technician Apprenticeship Standard, which includes: Level 2 Functional Skills in maths and English (if required) and End-Point Assessment (EPA) Training will be more »

We have an exciting opportunity for an IS Apprentice, based in one of our Applications teams to support, maintain and implement our strategic systems. They will, with support, investigate and implement development changes, and be responsible for key user management and communication. Role Work co-operatively as part … of a team to support and maintain business systems in line with service level agreements. Understand business requirements, investigate and implement system improvements or work with the development team by writing functional specifications and testing the results. Assist with testing and documentation activities. Communication and collaboration with IS colleagues … programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the L3 Digital Support Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/digital-support-technician more »

This is an excellent management support technician apprentice opportunity with Kingfisher Windows, based in Leeds. The successful applicant assists in the project management of various commercial projects from initial planning to completion. You will also learn; building regulation compliance, surveying, site management, health & safety and finance Role EN … with Kingfisher Windows who are looking to grow their team with fresh, new talent and are offering a fantastic opportunity for an Apprentice Management Support Technician. The role involves managing projects from start to finish, this includes trade and commercial projects but also residential projects. • Project management • Scrutinise surveys … excellent customer and quality service in line with standards, procedures and guidelines • Recording of materials and management of site diaries Training Level 3 Construction Support Technician Leeds College of Building Day Release This advanced level apprenticeship will give the successful candidate the knowledge, skills and experience to be more »

The Cornwall Group are offering an exciting opportunity to join their family run business as a Digital Support Technician apprentice! Learn the knowledge, skills and behaviours to kickstart your career in IT. Duties will include performing routine maintenance and upgrades, plus more. Role Assist with the planned installation … testing of new hardware and software Diagnose, troubleshoot and resolve network, software, and hardware faults Perform routine maintenance and upgrades Administer and support our bespoke software systems Be the first point of contact for end-user issues Provide first-class remote support via our remote access software To … when appropriate Ensure all designated ICT systems are operated and maintained to appropriate standards Training You will be working towards a Level 3 Digital Support Technician apprenticeship standard. Functional skills in maths and English (if required). You will receive on and off the job training and support more »

A Level 3 Apprentice IT Support Technician is required. Are you looking to kick start your career in IT? Well, this could be the role for you! L.E.A.D. IT are looking to add another IT Technician to their close-knit helpdesk team. Reporting to the Service Desk … will provide IT services to range of customers, including schools within L.E.A.D. Academy Trust and other commercial organisations. Duties include: providing first-line technical support to schools and businesses via phone, email, or ticketing system, addressing hardware, software, and network-related issues promptly and efficiently. Role Daily duties will … include but are not necessarily limited to he following: Provide first-line technical support to schools and businesses via phone, email, or ticketing system, addressing hardware, software, and network-related issues promptly and efficiently. Diagnose and resolve hardware and software problems, including but not limited to desktops, laptops, printers more »

The IT Support Technician Apprentice will be accountable to the Director of Technology for maintaining and operating the School’s IT and network infrastructure. The ICT Apprentice will carry out any specific instructions given by the Director of Technology or their Deputy and work to a daily schedule … unless directed otherwise. Role The IT Support Technician is responsible for: Assisting in the development, support, maintenance and security of all ICT systems within the school. Assisting in the installation, configuration and testing of hardware and software. Providing technical advice and assistance in the classroom to support … and teaching in a learning environment. Upskill and share relevant ICT knowledge with other members of the ICT team. To operate as first-line support for staff throughout the school. To maintain the computer networks logging action taken and in particular: To maintain, upgrade, and repair a wide range more »

We have a great opportunity to join Popcorn Web Design as a Digital Support Tech Apprentice, this is a role within the company where you will be responsible for regularly speaking to existing and potential clients about their websites, any work required and provide support to them as … includes but isn’t limited to: Testing contact forms Browser testing Produce relevant reports Requested content updates Security checks and updates Aid with technical support requests Participate in cross-service activities and projects as required Assist with translating user requirements into technical specifications, test cases and subsequently into program … code Report to the project manager and managing director Training Level 3 Digital Support Technician Apprenticeship Standard Qualification Functional Skills in maths and English (if required) Apprenticeship training will be delivered online from our Head office Wise Origin College Full support from the tutor for the duration more »

To assist with the support and administration of Company systems within UK Plumbing Supplies Limited (UKPS). This role within the Business Systems Support team of UKPS, involves the co-ordinating and supporting all the support activities that the team perform for the multiple businesses. Role Key … UKPS IT Service Management Software. Escalation and management of issues to 3rd Party vendors ensuring all parties are regularly updated on progress. To provide support to the companies’ desktop solutions and management of active directory, user maintenance processes and Microsoft Office products. Liaising with the Operational Support team … as required to facilitate onsite systems and support activities. To assist with User Acceptance Testing of systems enhancements, patches and bug-fixes. To assist with the management and record keeping of all IT assets including hardware and software licensing. Installation and configuration of systems applications when necessary and with more »

an interest in programming and software development, this role could be ideal for you. PETA are proud to be working with DD Scientific, to support them with the recruitment and training of an IT Support Apprentice. Role Joining the team as an IT Apprentice, you will be responsible … for the following duties: Provide technical support for all IT systems at DD-Scientific; manage IT support calls, troubleshoot issues, solve IT related problems Manage IT equipment, initial set-up, maintenance, install updates Manage company mobile devices (iPads, phones), set up new devices Manage WiFi, cloud based storage … and VoIP telephony system Support development of ConnecteDD, internal and external database system, develop new GUIs Develop and maintain IT process documents ensuring compliance to company standards In future, develop LabView based test equipment and software Training As an IT Support/System Development Apprentice, you will be more »

skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to recruit and train a new IT Support Apprentice to be based at a school in Southampton. Role Medhurst Communications have been successfully recruiting and supporting apprentices to kick-start their careers … to help apprentices to learn how to deliver first-class IT support. What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs, mobile devices, audiovisual and networking equipment … How to maintain and troubleshoot IT equipment How to identify and resolve technical problems Training As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring more »

tasks to be performed by this role are as follows (all are subject to us providing appropriate training): Carry out phone and email based support services Monday - Friday 9.00am - 5.30pm, by providing timely and accurate responses to customers, partners and 3rd party organisations Investigate user, technical and administrative issues … rollout to customers or internal use Carry out minor system upgrades Assist with production of user documentation With appropriate training completed, provide ‘on-call’ support out of normal working hours on a rota basis (one week in 4, but subject to change) Secondary tasks. Other tasks that we would … Daily and weekly system admin checks Server monitoring, investigation and resolution of reported issues Training The Apprentice would work towards the Level 3 Digital Support Technician. This would be delivered through remote and some in- person group training, 1-1 training and reviews. Functional Skills level 2 in maths more »

First line hardware and software support, incident management, call logging, asset management, general IT administrative and other IT facility services as part of a service desk. Provide staff, pupil and external customers support for all aspects of an IT infrastructure, including networking, server, desktop and laptop hardware and … the system using Asset Management Using Call Manager for the call queue and ensuring that calls are updated by all technicians Monitoring first line support call queue Monitoring response times on incidents Monitoring fix times on incidents Dealing with web filtering requests Dealing with change requests Loan equipment requests … Laptop and projector requests Training The apprentice will undertake the Azure Cloud Support Specialist course, which follows and qualifies the candidate under the industry recognised Information Communications Technician Level 3 Apprenticeship Standard. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade more »

This is a fantastic opportunity to work for a West Midlands based company carrying out a number of IT Support duties. Role What you will do in your working day Install, configure, and upgrade computer hardware components, and software applications Investigate, analyse, and resolve technical issues in a timely … network devices, and peripherals Set up and customise software applications based on user needs Diagnose and resolve hardware, software, and network issues. Provide technical support to end-users, both remotely and in person Respond to help desk tickets and prioritize support requests Configure and maintain network infrastructure, including … of new technologies, trends, and best practices in the IT field Participate in IT projects, such as system upgrades, migrations, and implementations Training Infrastructure Technician Level 3 Apprenticeship Standard: Qualification together with onsite training by the employer For those starting at Advanced (Level 3), the expected duration would be more »

Skills are recruiting on behalf of In Studio. In Studio are looking for a hardworking teamplayer to join their busy team as an ICT Support Technician. The successful candidate will provide technical support to customers and gain a level 3 in Information Communication Technician. Role Customer Support: Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat Troubleshooting and Diagnosis Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault 3. Technical Specifications: Interpret and apply technical specifications relevant to ICT tasks to … timely resolution Security Access Management: Administer security access requirements and permissions for stakeholders, including password resets, and escalate as needed System Rollouts and Upgrades: Support the rollout of new systems, upgrades, or applications, ensuring smooth implementation and minimal disruption to operations Training Level 3 Information Communication Technician (ICT more »

A great opportunity to develop IT skills and experience. The IT Apprentice will assist with technical support in response to telephone and helpdesk requests, ensure all support requests are dealt with promptly and appropriately as well as installing, deploying and maintaining hardware and software to agreed company standards. … Role Provide technical support to stakeholders and document their outcomes to facilitate the resolution of common queries Troubleshoot and diagnose IT problems/faults and carry out the relevant process to resolve them Proactively provide information to stakeholders on the progress of outstanding support calls Communicate with all … knowledge base Practice guided self-development to keep up to date with technologies to enhance relevant skills and take responsibility for own professional development Support installations, upgrades and configurations of new or existing hardware and software to agreed company standards Assist with installation and maintenance of data cabling for more »

To assist the Network Support Team in the day to day running of the school’s ICT network, providing a high-quality service of support for staff and students. Reporting to: Trust Network Manager Liaising with: Headteacher, Senior Leaders, Operations Manager, Teachers and Support Staff, contractors and … responsible for setting up audio/visual equipment when required. Install and setup software, hardware and peripherals when required. Check and update the Network Support helpdesk on a regular basis. Provide in-class technical support to staff/students as required. Be proactive in troubleshooting hardware and software … issues reported to the Network Support Team. Update the school website and social media accounts when required. To co-ordinate with external agencies and companies when required for installations, service repairs and troubleshooting. Monitor student computer use for keywords and phrases using dedicated software. Monitor the use of ICT more »

To assist the Network Support Team in the day to day running of the school’s ICT network, providing a high-quality service of support for staff and students. Reporting to: Trust Network Manager Liaising with: Headteacher, Senior Leaders, Operations Manager, Teachers and Support Staff, contractors and … responsible for setting up audio/visual equipment when required. Install and setup software, hardware and peripherals when required. Check and update the Network Support helpdesk on a regular basis. Provide in-class technical support to staff/students as required. Be proactive in troubleshooting hardware and software … issues reported to the Network Support Team. Update the school website and social media accounts when required. To co-ordinate with external agencies and companies when required for installations, service repairs and troubleshooting. Monitor student computer use for keywords and phrases using dedicated software. Monitor the use of ICT more »

The IT Support Apprentice will learn to be responsible for acting as the face and heart of IT for all internal users, taking ownership of Ticket Triaging, Incident Management, Service request fufillment, Asset Management and equipment provisioning. They will effectively co-ordinate helpdesk tickets and effectively communicate updates. Role … LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 Information Communications Technician standard qualification. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1 … Communications Technician. Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Monday - Friday, 9.00am - 5.30pm.1 hour lunch break. Expected Duration 21 Months Positions Available 1 Closing more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Respond to helpdesk requests remotely. Role Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware … and reporting Assisting with sourcing spare parts and replacement equipment Assisting technical team with maintenance tasks and installs Training The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice more »

ICT apprentice to join a busy team responsible for business systems, infrastructure and computing in a rapidly evolving IT environment. You will provide IT support to colleagues in person, by email and using remote access tools. Role Provide timely support to your colleagues in person, by email and … programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard. The training covers the following core occupational duties of the Information Communications Technician level 3 standard: https://www.instituteforapprenticeships.org/apprenticeship … standards/information-communications-technician-v1-1 Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required. The successful candidate will have the opportunity to remain in a full-time position with Smith Institute upon successful more »

Work to strict SLA’s • Update and maintain internal documentation and ticket systems • Communicate clearly to clients in non-technical jargon Training Information Communications Technician Level 3 Apprenticeship Standard qualification: Your training takes place away from your usual location of work and in one of NowSkills' city centre training … be offered full time employment and the chance to progress to a higher level apprenticeship or position in the organisation. Apprenticeship Standard Information communications technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday 9 am to 5 pm Expected Duration 1 Year 6 Months Positions Available more »