5 Support Analyst Jobs in the East of England with Remote Work Options

committed to enhancing the user experience and continually expanding our product range. Role Description This is a full-time hybrid role as a Technical Support Analyst at VoiceHost Limited. As a Technical Support Analyst, your day-to-day tasks will include providing technical assistance and support … issues, ensuring customer satisfaction, and delivering high-quality customer support. This role is based in Norwich but offers flexibility for remote work. Qualifications Technical Support, Troubleshooting, and Analytical Skills Customer Support and Customer Satisfaction Excellent problem-solving and communication skills Experience in a technical support role Knowledge more »

Role: Application Support Analyst (Cash Receipting software) Location: Luton (Hybrid role 2 days per week in Luton, 3 days per week WFH) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Cash Receipting systems, (E-Returns, Bank Reconciliation and Suspense etc.), Application support, customer service, SLA's Why Apply: This role joins a busy, friendly team providing User support to Users of the Cash Receipting system for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and … End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support all aspects of Cash Receipting, including E-Returns, Bank Reconciliation and Suspense. Investigate and resolve often complex customer issues that will more »

Bristow Holland have an exciting opportunity to join a nationwide business based in Colchester who is looking to recruit an Application Support Analyst to work on supporting their ERP System. As a valued member of the team, you'll be instrumental in maintaining and enhancing the organisation's … reporting systems, as well as ensuring the security of our ERP platform. Additionally, you'll play a key part in delivering top-notch customer support, always prioritizing the needs of the users. Your expertise will extend to being thoroughly acquainted with the ERP solution roadmap, allowing you to guide … the organisation effectively through its evolution. Key Skills: Application or Software support experience SQL or Oracle database Microsoft operating systems Desirable Skills: ERP or CRM system experience Power BI or Crystal reporting Office 365 Azure/AWS This is a unique opportunity to join a dynamic and innovative team more »

About the role As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changesforour ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role will … the teamto ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records inZelliscustomer systems. Assisting the business withgeneral enquiries and providing support as necessary Skills & experience Excellent administration/coordination skills, with relevant experience in similar roles. Experience working with customer support call-logging/ more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to practice managers … trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break into the … technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of great skills more »