SupportAnalyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a SupportAnalyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The SupportAnalyst will be … required to work on site 5 days a week Outside of IR35. The Role The SupportAnalyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the SupportAnalyst? Previous experience in … an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the SupportAnalyst role could be right for you and you'd like to learn more, then please apply now. SupportAnalyst, Helpdesk Support Corriculo Ltd acts as an more »
Role: IT SupportAnalyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced IT SupportAnalyst to join their site in Maidstone. This … is an exciting opportunity to join a growing IT support team. As an IT SupportAnalyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »
Our client is looking for a Software SupportAnalyst to join their team on a fixed-term contract. It is an exciting opportunity for an innovative, flexible candidate with a strong interest in IT software applications. You will provide support to customers, both with technical and functional … help. This is a 10-month, fixed term contract. Our client is looking for a Software SupportAnalyst to join their team on a fixed-term contract. It is an exciting opportunity for an innovative, flexible candidate with a strong interest in IT software applications. You will provide … support to customers, both with technical and functional help. This is a 10-month, fixed term contract. Key Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing more »
SL5, Sunninghill, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Avocet Strategic Resourcing
day operations is its IT function. As part of its current activities, it is looking to recruit a number of top-drawer 1st line Support Analysts to join its tech support team. My client offers superb training and career opportunities - with excellent temp to perm progression. We are … looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st … across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every turn. This is an onsite role in Berkshire. If you are looking for the next step in your IT Supportmore »
is a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … for departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … lifecycle. Logging incidents and faults, categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service/help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft more »
Employment Type: Contract
Rate: £180.0 - £200.0 per day + Up to £200 Per day - Inside IR35