2 Support Analyst Jobs in the South West with Remote Work Options

Contract Helpdesk Support Analyst | £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for a Helpdesk Support Analyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). You will be … able to start immediately.The role is suitable to 1 st and 2 nd line support engineers. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for multiple … levels of clients 1 st line support and if experienced progressing to 2 nd line support Manage phone calls, emails and communication with all levels Delivering high levels of customer experience for IT solutions Manage customer expectations professionally and honestly Effective and accurate management of incidents within the more »

Are you a proven Application Support or 2nd line support professional, ideally working with a retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a great opportunity to really make a difference … If so, the newly created Application Support Analyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills. You will provide a technical bridge and … second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects – all with the objective of supporting the Harding+ business strategy. The focus area for this role is Retail and Onboard Technology. Experience supporting retail end users, POS application setup more »