Support Analyst Jobs in the South West

Support Analyst
England > South West

The median Support Analyst salary in the South West is £30,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 113 204 175
Rank change year-on-year +91 -29 +13
Permanent jobs requiring a Support Analyst 72 89 93
As % of all permanent jobs advertised in the South West 2.01% 0.96% 1.39%
As % of the Job Titles category 2.14% 1.00% 1.56%
Number of salaries quoted 57 67 60
10th Percentile £25,000 £22,150 £23,950
25th Percentile £27,000 £24,162 £27,000
Median annual salary (50th Percentile) £30,000 £32,500 £30,000
Median % change year-on-year -7.69% +8.33% +5.26%
75th Percentile £40,000 £39,375 £33,750
90th Percentile £42,500 £45,500 £35,000
England median annual salary £35,000 £35,000 £34,200
% change year-on-year - +2.34% +5.23%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,366 8,908 5,965
% of permanent jobs with a recognized job title 93.87% 96.25% 89.00%
Number of salaries quoted 2,014 6,534 3,700
10th Percentile £27,250 £28,000 £29,000
25th Percentile £37,500 £36,365 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,500 £77,500 £78,750
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Support Analyst
Job Vacancy Trend in the South West

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Analyst in the South West

Support Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Analyst in the South West.

Salary trend for Support Analyst in the South West

Support Analyst
Salary Histogram in the South West

Salary distribution for jobs citing Support Analyst in the South West over the 6 months to 16 May 2025.

Salary histogram for Support Analyst in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Somerset +21 21 £36,250 +54.26% 6
Gloucestershire +72 18 £29,500 +18.00% 2
Wiltshire +31 11 £30,000 -7.69% 3
Devon +19 9 £28,000 -8.94% 3
Bristol +40 6 £33,250 -5.00% 14
Dorset +48 4 £40,000 +6.67% 7
Cornwall +11 3 £28,500 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 16 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Analyst in the job title.

1 49 (68.06%) Microsoft
2 43 (59.72%) Microsoft 365
3 35 (48.61%) Social Skills
4 32 (44.44%) Azure
5 31 (43.06%) Windows
6 30 (41.67%) SQL
7 27 (37.50%) Cybersecurity
8 25 (34.72%) Firewall
9 23 (31.94%) Problem-Solving
10 19 (26.39%) ITIL
11 18 (25.00%) Active Directory
12 17 (23.61%) Windows Server
13 16 (22.22%) PowerShell
13 16 (22.22%) Microsoft Intune
14 15 (20.83%) Amazon RDS
14 15 (20.83%) DHCP
14 15 (20.83%) VPN
14 15 (20.83%) DNS
14 15 (20.83%) Linux
14 15 (20.83%) Disaster Recovery
14 15 (20.83%) VLAN
15 14 (19.44%) A+ Certification
16 12 (16.67%) Marketing
17 11 (15.28%) Games
18 10 (13.89%) Network+ Certification
18 10 (13.89%) ADSL
18 10 (13.89%) VoIP
18 10 (13.89%) C#
18 10 (13.89%) IIS
18 10 (13.89%) Collaborative Working

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.89%) IIS
2 5 (6.94%) SharePoint
3 2 (2.78%) Confluence
Applications
1 9 (12.50%) Microsoft Excel
2 5 (6.94%) Microsoft Office
Business Applications
1 3 (4.17%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (2.78%) Infor CloudSuite
Cloud Services
1 43 (59.72%) Microsoft 365
2 32 (44.44%) Azure
3 5 (6.94%) Power Platform
4 4 (5.56%) Power Automate
5 2 (2.78%) AWS
6 1 (1.39%) PowerApps
Communications & Networking
1 25 (34.72%) Firewall
2 15 (20.83%) DHCP
2 15 (20.83%) DNS
2 15 (20.83%) VLAN
2 15 (20.83%) VPN
3 10 (13.89%) ADSL
3 10 (13.89%) VoIP
4 1 (1.39%) LAN
4 1 (1.39%) WAN
4 1 (1.39%) Wi-Fi
Database & Business Intelligence
1 15 (20.83%) Amazon RDS
2 5 (6.94%) Power BI
3 4 (5.56%) FileMaker
3 4 (5.56%) SQL Server
3 4 (5.56%) SQL Server Integration Services
3 4 (5.56%) SQL Server Reporting Services
Development Applications
1 2 (2.78%) JIRA
General
1 35 (48.61%) Social Skills
2 12 (16.67%) Marketing
3 11 (15.28%) Games
4 9 (12.50%) Local Government
5 5 (6.94%) Analytical Skills
6 4 (5.56%) Documentation Skills
7 3 (4.17%) Finance
7 3 (4.17%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (12.50%) XML
2 6 (8.33%) .NET
2 6 (8.33%) ASP.NET
2 6 (8.33%) WPF
Miscellaneous
1 5 (6.94%) Driving Licence
2 4 (5.56%) Video Conferencing
3 1 (1.39%) Self-Motivation
Operating Systems
1 31 (43.06%) Windows
2 17 (23.61%) Windows Server
3 15 (20.83%) Linux
Processes & Methodologies
1 27 (37.50%) Cybersecurity
2 23 (31.94%) Problem-Solving
3 19 (26.39%) ITIL
4 15 (20.83%) Disaster Recovery
5 10 (13.89%) Collaborative Working
6 9 (12.50%) Software Engineering
6 9 (12.50%) Ticket Management
7 7 (9.72%) Customer Service
8 6 (8.33%) Business Intelligence
9 5 (6.94%) Mentoring
9 5 (6.94%) Project Delivery
9 5 (6.94%) Project Planning
9 5 (6.94%) Service Delivery
10 4 (5.56%) API Integration
10 4 (5.56%) Computer Science
10 4 (5.56%) Customer-Centricity
10 4 (5.56%) Database Optimisation
10 4 (5.56%) Workflow
11 3 (4.17%) ERP
11 3 (4.17%) ITSM
Programming Languages
1 30 (41.67%) SQL
2 16 (22.22%) PowerShell
3 10 (13.89%) C#
4 4 (5.56%) T-SQL
Qualifications
1 14 (19.44%) A+ Certification
2 10 (13.89%) Network+ Certification
3 8 (11.11%) Degree
4 6 (8.33%) MCP
4 6 (8.33%) MCSE
4 6 (8.33%) Microsoft Certification
5 4 (5.56%) Computer Science Degree
6 3 (4.17%) Security Cleared
7 1 (1.39%) SC Cleared
Quality Assurance & Compliance
1 9 (12.50%) ISO/IEC 27001
2 1 (1.39%) ISO 14001
2 1 (1.39%) ISO 9001
System Software
1 18 (25.00%) Active Directory
Systems Management
1 16 (22.22%) Microsoft Intune
Vendors
1 49 (68.06%) Microsoft
2 4 (5.56%) ServiceNow
3 2 (2.78%) Infor
3 2 (2.78%) Oracle