1 to 25 of 41 Support Analyst Jobs in the UK excluding London with Remote Work Options

Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »

Job DescriptionApplication Support AnalystAre you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation?As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the gap … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential.The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and analytical more »

IT Support Analyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of … scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring that colleagues more »

Graduate IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting Graduate IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line support … IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the Graduate IT Support Analyst: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to … Microsoft Windows operating systems, Office 365, and other Microsoft products. Install, configure, and maintain software applications and hardware components. Collaborate with second line support technicians to escalate complex issues when necessary. Document support activities, solutions, and procedures for knowledge sharing and future reference. Stay up-to-date with more »

Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's … IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain … Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active more »

Job DescriptionJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior … Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients.Role Requirements:-B2B technical client support-Detailed reporting and solving of unresolved issues via SQL.-Resolving incidents and service requests-SQL/MySQL … Excellent communication skills-API’s calling with Postman-Support of our Amazon Web Services (infrastructure) platform-Problem-solving skills-Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc.Desirable skills for role:-ITIL Foundation Certified (Desirable)-Knowledge of data security, access controls and user security.-Relevant IT Degree or commercial more »

D365 Support Analyst Law Firm- Cardiff A well respected 600 user UK Law firm is seeking a D365 Support Analyst to join their team in Cardiff. The role will be focused on administering and developing their D365 suite to ensure that the Power Platform applications are … efficiently. Responsibilities include: Power Platform Development to meet business needs. Administer and improve existing D365 suite of applications. Train users and maintain documentation to support end users, as needed. Take ownership of escalated support requests. Work closely with other teams to aid in the development of new applications. … from a service desk. The client is focused on diversity and finds an inclusive workplace offers the most for its clients and employees. D365 Support Analyst Law Firm- Cardiff more »

The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be working alongside … deliver Application support. The successful candidate must be able to communicate across business units, build relationships with technical and non-technical stakeholders, and effectively support applications. Informal on call is required. Attractive pay incentives are offered, along with a company smart phone that can be used for personal use. more »

Application Support Analyst - Must have solid ERP exp Excellent opportunity has arisen for an Application Support Analyst (With solid ERP exp) to join our clients, a prestigious retail brand, on a permanent basis in Bristol. The successful Application Support Analyst will primarily be responsible more »

Job Description1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues.The right candidate will have/be:Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »

About the role We have an exciting opportunity for an Application Support Analyst to provide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution. This is a full-time permanent post and offers hybrid … working spending 2 days based in our Oldham office and the remaining 3 days working remotely. This Applications Support Analysts is a key position within our IT service and will support by overseeing the installing, configuration, and implementation of computer applications, identify areas for potential improvement and make … troubleshooting problems and resolving issues. managing incidents and problems for applications, keeping customers informed of progress and managing internal and external suppliers. Perform routine support tasks and system admin duties, working with internal and external teams to resolve more complex requests and ensure continuation of service. You will provide more »

We have an excellent Application Support Analyst on a FTC until September 2025. The role is hybrid working based in Birmingham. The Application Support Analyst will be responsible for defining application configuration and enhancements to systems up to the point of custom coding solutions, managed using … web parts) ServiceNow development Extensions of existing BOXI Universes Candidates with the following roles and responsibilities will also be considered:- Service Level Management Application Support Incident Management Customer Service Support Service Acceptance Relationship/Stakeholder Management Testing Change Management Release and Deployment Problem Management - fixes/remedies etc more »

Job Title: MSCRM Support Analyst Location: Reading - Fully Remote (Full-Time) About Us: We're in search of an experienced Support Analyst to bolster our technical team. In this role, you will play a vital part in delivering top-notch support for our Dynamics … primary point of contact for client requests and issues, you will be instrumental in ensuring their swift resolution. Key Responsibilities: Helpdesk Expertise: Extend your support expertise to both clients and our CRM team. Issue Oversight: Effectively manage and advance client support requests, maintaining meticulous documentation of issues and more »

IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the National Grid … for an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as IT Support Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service … management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service risks Manage more »

Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »

JOB TITLE: MS CRM Support Analyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position … is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid technical aptitude … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »

Infrastructure Support Analyst York (outskirts hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … join with the recent project work theyve won. Curious? Then read on.. So firstly the key technical skills: Demonstrable experience in an IT infrastructure support or similar role. Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) VMWare (vCenter, ESX, Horizon) Storage management and administration Experience of configuring and troubleshooting … occur. Implement IT equipment and services, working with various teams within the organization. Create, maintain and improve technical documentation. Provide day-to-day IT support to the business were required. Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If youre looking to find out more »

We are looking to hire a Service Desk/Support Analyst for a well-established Information Technology Services and Solutions company. the company develops applications for the banking industry and then migrating to a full IT services organisation. As a Service Desk/Support Analyst, you … skills Experience in administering and supporting the latest Microsoft technologies. Troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service … culture On-site parking Work from home Job Type: Permanent Pay: up to £30k per annum Schedule: Monday to Friday on Site Experience: Technical support: 3 years (preferred) Azure AD: 2 years (preferred) Microsoft Office 365: 2 years (preferred) Active Directory: 2 years (preferred) Work Location: Grantham more »

IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside … a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The Technical Services team provide … a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical services team, you will be responsible for more »

Are you a proven Application Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a … great opportunity to really make a difference? If so, the newly created Application Support Analyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You … will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP System (Microsoft Dynamics Business more »

Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: £12 per hour (rising to £13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with … entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation. About the job role Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support … and guidance to enquiries and incidents Wherever possible providing first call resolution to incidents raised. Where appropriate liaising with internal and external teams to support the resolution. Carrying out other related support tasks (e.g. booking equipment and maintenance visits) Working 5 days, 3 days in the office and more »

Role: Application Support Analyst (Cash Receipting software) Location: Luton (Hybrid role 2 days per week in Luton, 3 days per week WFH) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Cash Receipting systems, (E-Returns, Bank Reconciliation and Suspense etc.), Application support, customer service, SLA's Why Apply: This role joins a busy, friendly team providing User support to Users of the Cash Receipting system for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and … End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support all aspects of Cash Receipting, including E-Returns, Bank Reconciliation and Suspense. Investigate and resolve often complex customer issues that will more »

Support Engineer, 2nd line, MSP, COR5692 £30,000 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. The Role … In a varied and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern … Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory. The Support Engineer will be working 3 days onsite in the Basingstoke office, with 2 days working from home. Occasional travel to other sites will be required. The Company The Support Engineer will be more »