101 to 125 of 184 Remote Support Analyst Jobs

Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform to work in Edinburgh. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organization Troubleshooting … functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client) Essential skills: Previous More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in offices based in Canary Wharf in London. Responsibilities: Providing 1st and … 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration More ❯

Social network you want to login/join with: D365 SCM Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a … D365 SCM Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be considered for this role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated More ❯

Role: ICT Support Analyst Location: Gloucester (Hybrid 2 days per week on-site) Salary: £34,000 - £36,000 Are you an experienced ICT Support Analyst who thrives on solving complex problems, delivering excellent customer service, and making a meaningful impact on users' daily work? If you’re looking for a role where your technical skills and … key Records Management System (RMS), along with associated platforms like CAD and mobile solutions, systems that truly matter. What You'll Be Doing Providing 2nd/3rd line application support for the RMS and related platforms. Collaborating closely with end users, developers, and infrastructure teams to troubleshoot and resolve incidents. Investigating root causes, proposing both short-term fixes and … with stability, benefits, and career development on offer. A rare opportunity to work on systems that play a vital role in people’s lives, this isn’t your average support job. More ❯

Operations Support Analyst page is loaded Operations Support Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in … life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work with our key users, application/platform owners and end users to help them resolve, co-ordinate, triage, communicate and implement effective operations across … the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in offices based in Manchester. Responsibilities: Providing 1st and 2nd line … support for Unit4 ERP system users across the organization Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and More ❯

We are looking for a Support Desk/Network Analyst to join our busy Technology team in London. We're looking to expand our practice with people who we believe will thrive in our fantastic working environment. At the core of our culture and ethos is our desire to encourage employees to feel part of the wider PRP … team as well as their local studio. The primary function of this role is to provide hands-on first & second-line support to PRP's 4 studios in London, Manchester, Wroclaw and Sopot. If you have Minimum of three years’ experience in a customer facing role in IT, awareness of customer and business needs as well as understanding of … Dog-friendly offices PRP is an equal opportunities employer. We are a Disability Confident Committed Employer with inclusive and accessible recruitment processes. Please contact us if you need any support in making your application. #J-18808-Ljbffr More ❯

Are you a tech-savvy problem solver with a passion for application support and software testing? We’re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory . You will support critical business applications and ensure high-quality software delivery across our supply chain and business development functions. This … make a significant impact. Colleagues are required to work in the office 1-2 days per week, with additional attendance as needed. Role Responsibilities Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting the delivery of IT projects … across various test phases. Raising and managing defects, ensuring timely triage and resolution. Maintaining technical documentation and sharing knowledge within the team. Participating in an on-call rota to support out-of-hours incidents and test deployments. Identifying operational improvement opportunities and supporting transition to cloud-based and automated solutions. The Ideal Candidate Experience supporting ERP systems such as More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Edinburgh city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform.The role is a 12 month FTC, with hybrid working in Cardiff city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report More ❯

ERP & IT Support Specialist Norwich (with occasional hybrid working possibilities) Permanent £35,000-50,000 depending on experience Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We're working with a business in Norwich that's looking to hire an ERP & IT Support Specialist to … skills and make a real impact across the business. You'll be instrumental in supporting, administering, and developing their Sage X3 ERP system, while also delivering first-line IT support to users across the company. Key Responsibilities Deliver hands-on IT support for on-site and remote users (hardware, software, systems). Take ownership of ERP support … Broad exposure to IT functions in a supportive, fast-growing small business. Involvement in strategic ERP projects and business process improvements. A varied role with a mix of IT support and business systems work. If you're an adaptable, hands-on IT professional with a solid ERP background and a desire to help shape how technology supports a business More ❯

ERP & IT Support SpecialistNorwich (with occasional hybrid working possibilities)Permanent£35,000-50,000 depending on experience Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We’re working with a business in Norwich that’s looking to hire an ERP & IT Support Specialist to join … skills and make a real impact across the business. You’ll be instrumental in supporting, administering, and developing their Sage X3 ERP system, while also delivering first-line IT support to users across the company. Key Responsibilities Deliver hands-on IT support for on-site and remote users (hardware, software, systems). Take ownership of ERP support … Broad exposure to IT functions in a supportive, fast-growing small business. Involvement in strategic ERP projects and business process improvements. A varied role with a mix of IT support and business systems work. If you’re an adaptable, hands-on IT professional with a solid ERP background and a desire to help shape how technology supports a business More ❯

Come and join our growing software support team, conveniently located in Darwen (near Blackburn), just off the M65 near Darwen Services (Junction 4). Our modern office space provides a comfortable and safe working environment for our staff. To support our in-house software, specifically developed for the wholesale industry, we are seeking a customer service-oriented individual … you will be doing: Answering calls and logging tickets as the first point of contact. Conducting basic investigations of tickets to ensure all necessary details are available for the Support team. Following up with clients as required. Administering call logs and maintaining high-quality call notes. Maintaining excellent communication with customers at all times. Liaising with support colleagues … STL Technology Solutions combines innovative technology with deep sector knowledge to provide dynamic IT solutions for wholesalers and retailers. We pride ourselves on delivering quality service from sales to support and maintenance. Interested? Interviews are being scheduled ASAP. Click the apply button to submit a short application and tell us more about you. #J-18808-Ljbffr More ❯

Cloud Marketplace 2nd Line Support Analyst Join to apply for the Cloud Marketplace 2nd Line Support Analyst role at Softcat . About the Role Softcat is seeking a Cloud Marketplace 2nd Line Support Analyst to provide advanced technical support for cloud-based systems and services. You will be responsible for responding to support issues, diagnosing problems, monitoring cloud systems, escalating unresolved issues, documenting activities, and collaborating with teams to manage cloud solutions. Responsibilities Respond to 2nd line support issues within SLAs. Diagnose and resolve technical problems related to cloud services, including virtual machines, storage, and networking. Monitor cloud systems and proactively identify issues. Escalate unresolved issues to 3rd Line Support or Cloud Service Providers. Document support activities and maintain a knowledge base. Collaborate with cross-functional teams to manage and deploy cloud solutions. Requirements Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud). Experience with C#, MVC, RESTful APIs, and JSON. Experience with SOA/API architecture. Systems integration development experience. Web Services development and consumption More ❯

Operations Support Analyst £40,000 - 50,000 GBP Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Role: Operations Support Analyst Salary: £40,000 - £50,000 Additional Package: 10% Bonus, Extensive Benefits Package Location: Amersham (Hybrid, with UK and occasional international travel) Are you an Operations Support Analyst looking for your next opportunity? This … re someone who thrives on solving complex problems, enjoys working with both business and tech stakeholders, and wants to make a tangible impact across a global operation, this Operations Support Analyst role could be a perfect fit. You'll collaborate across functions, liaise with managed service providers, and play a pivotal role in improving processes and support across HR, Finance, ERP, and integration systems. What you'll be doing as an Operations Support Analyst: Monitor daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop More ❯

Operations Support Analyst £45,000 to 56,000 GBP Bonus Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Role: Operations Support Analyst Work Type & Location: London | Hybrid, must be based in London Role Type: Permanent Salary: £45,000 - £55,000 + Bonus We're working with a leading global group at the forefront of life … saving technologies, seeking an Operations Support Analyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations. This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You'll help streamline operations, drive continuous improvement, and support business-critical systems used around … the world. As an Operations Support Analyst, you will: Monitor daily service operations, triage issues, manage escalations, and support key users Build and maintain operational dashboards using Excel/Power BI Drive small-scale process improvements and support wider change initiatives Produce internal documentation and training guides Collaborate with vendors to manage SLAs and service reviews More ❯

This is an exciting opportunity as an IT Analyst to work for one of the leading financial institutions in London. As an IT Analyst, you will be joining a dynamic team that supports a trading floor environment, ensuring the smooth operation of IT systems and providing high-quality support to business lines. Hybrid Role - Central London Based … Rolling Contract role Responsibilities include: Delivering daily IT support to ensure the smooth operation of the trading floor environment. Managing local assets and addressing proximity tickets efficiently. Collaborating with various teams to ensure seamless communication and support. Keeping processes and documentation updated and aligned with standard procedures. Providing support for telecom systems. Required Skills: Expertise in server and … PowerShell and Unix administration. Experience in trading floor support. Strong problem solving abilities and capability to perform under pressure. If you would like to know more about this IT Analyst role, please apply now! Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting and More ❯

Are you a skilled Application Support Analyst seeking your next challenge? Join a modern and forward-thinking organization that values initiative, fresh perspectives, and diversity. Dedicated to preventing and reducing crime, supporting colleagues, and protecting the vulnerable, this role requires passion and commitment and offers the opportunity to be part of an exceptional team making a real impact. … With strong community support—over 70% of locals recognizing the work as good or excellent—this role offers a unique opportunity to make a difference. Proximity to vibrant cities such as Bristol, Bath, Birmingham, Cardiff, and Gloucester adds to the appeal, but the real highlight is the diversity of experiences and career development on offer. The organization is seeking … for a skilled Application Support Analyst to provide Level 2 support for applications and systems. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Provide Level 2 support and management of applications. Troubleshoot tickets, perform password resets, and resolve application-related issues. Use PowerShell scripting to More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯

Due to rapid expansion, we are now looking for a Support Analyst based in the United Kingdom to assist clients using our platform. Key points We are open to remote work arrangements for this role due to the atypical work hours. This is a client-facing role, and not an IT role. Ideally, the suitable candidate is a … believer in systems and interested to know more about the world and processes of commodity trading. Responsibilities Provide Level 1 and Level 2 support via email, IM, and phone to existing clients. Log all support issues in the company issue tracking system. Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement. Perform ongoing … configuration of support issues. Work with new clients to ensure smooth transition from implementation to support. Resolve or explain issues to client satisfaction. Escalate issues to the development team when appropriate. Raise change requests for platform enhancements. Liaise with CoreTRM product developers on changes and enhancements. Follow CoreTRM standards, procedures, and policies. Provide after work hours phone stand-by More ❯

Salary: £30,000 Hours: 36.5 hours a week (Monday - Friday) Location: Remote* We are seeking a Proactive Applications Support Analyst to join our dynamic team. This role combines technical support and business analysis, making it ideal for someone who enjoys solving problems and improving processes. You'll work closely with users to resolve issues, identify opportunities for … analytical skillset , taking ownership of incidents from initial contact through to resolution, and delivering timely, effective results. Bringing a solid foundation of knowledge and experience in customer help and support projects, contributing to exceptional service delivery. *please note although this is a remote based role due to GDPR you'll need to be based in the UK #J More ❯

with your recruiter to learn more. Base pay range Direct message the job poster from Blues Point Ltd | IT Recruitment We are seeking a skilled and proactive Senior Applications Analyst to join our Business Applications Team. You’ll play a critical role in enhancing and supporting our Microsoft Dynamics 365 CRM system, (D365) particularly for Marketing, Sales, and Customer … Care functions. This hybrid role involves working closely with project teams and key stakeholders to identify opportunities for improvement, implement solutions, and provide system support and training. The kind of individual we are looking for will be someone with a background in Dynamics CRM (or an alternative CRM System, such as Salesforce ) that proactively works with the business to … make a difference to people at all levels in the business. Skills and Experience: • Experience of supporting Microsoft Dynamics CRM (Or equivalent, eg Salesforce) • Strong experience in an application support role • Ability to work independently and collaboratively. • Strong verbal and written communication skills. • Excellent organizational and administrative abilities. • Proactive, confident, and adaptable. Key Responsibilities: Systems and User Support More ❯

Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯

US Law Support are pleased to be recruiting for a brand-new Technology Support Analyst to work in the London office of an expanding US law firm. This is a full-time, permanent position to provide technology customer support and leadership, as well as to assist with strategic projects. Typical responsibilities will include: Monitoring the IT … Help Desk ticketing system, to ensure that issues are resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power … with macOS is highly desirable. Please do not delay in applying as the 2-stage interview process will shortly be commencing. Successful applicants will be contacted by US Law Support and provided with full details. More ❯