26 to 50 of 63 Remote Support Analyst Jobs

Fluent German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process improvement, has excellent attention … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯

Fluent German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process improvement, has excellent attention … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯

Fluent German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process improvement, has excellent attention … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯

Technical Support Analyst Tier 1 Location: Somerset/Hybrid Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 Technical Support Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets … will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge … improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels, BTEC, or IT-related qualifications. Microsoft More ❯

Company description: ClearCourse Job description: 1st Line Support Analyst Location: Waterlooville, Hampshire Company: ClearCourse Swan Retail Salary: Competitive, plus excellent benefits Hours: 37.5 hours per week (rota includes weekends & Bank Holidays) ClearCourse is a UK-based technology group that provides innovative software and integrated payments solutions. Through our portfolio of specialist platforms, we help businesses in multiple sectors … values Future-Proofed, Approachable, Integrity, Responsible and were committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role is the first point of contact for our customers, ensuring that queries are resolved quickly, efficiently, and … professionally. Youll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of contact for customers via telephone, email, and ticketing system More ❯

Principal Support Analyst - Azure 35k to £37k UK Security Clearance Required (or eligibility) Mostly remote, with some site/head office visits We're looking for a Principal Azure Support Analyst to join Methods , a £100M+ IT Services Consultancy delivering transformation for UK public sector organisations. This is a senior technical role providing advanced troubleshooting, mentoring … and operational oversight across customer Azure environments. What you'll do: Act as a senior escalation point for complex Azure and infrastructure incidents Support design, deployment & maintenance of Azure IaaS & PaaS solutions Mentor 1st to 3rd line engineers and share technical knowledge Monitor, maintain, and optimise customer Azure environments Contribute to root cause analysis & continuous service improvements What you … bring: Strong Microsoft Azure experience (VMs, Networking, Storage, Azure AD, Backup, Site Recovery) Experience with IaC (ARM, Bicep, or Terraform), PowerShell & Azure CLI Background in MSP or enterprise IT support, comfortable with SLAs/escalations Excellent communication skills & collaborative mindset Microsoft Azure Administrator (or similar) + ITIL Foundation preferred SC Clearance (or eligibility to obtain) Why join Methods? Flexible More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

Technical Support Analyst - Tier 2 Location: Taunton/Hybrid (with occasional UK travel) Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise click apply for full job More ❯

field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate … in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm with … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: London, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £31,000 (rising to £33,000 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: London, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £31,000 (rising to £33,000 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: London, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £31,000 (rising to £33,000 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a Support Analyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯

Application Support Analyst required by a leading organisation in the professional services sector. This role offers the chance to play a key part in supporting and improving core IT systems, ensuring business-critical applications run smoothly. This is a fantastic opportunity for someone with previous application support experience who enjoys problem-solving, collaborating with technical teams, and … making a tangible impact on system performance. Key Responsibilities: Provide technical support for core line of business applications, resolving incidents and service requests within agreed timescales. Monitor application health, data processing, and integrations to ensure service continuity. Investigate recurring issues, conduct root cause analysis, and implement long-term solutions. Maintain technical documentation, FAQs, and support procedures. Collaborate with … internal and external teams on release cycles, testing, and validating system updates. About You: Previous experience in an application support or technical support role. Strong problem-solving and analytical skills with excellent attention to detail. Confident communicator, able to engage with stakeholders at all levels. Organised, methodical, and able to manage multiple priorities effectively. A consultative approach with More ❯

Job Description We now have a new opportunity for an Application Support Analyst to join the London Application Support Team. Reporting into the Application Support Manager, the role will be responsible for providing high quality support of AJ Bell’s trading platform, helping to develop, refine and maintain processes and improvements and providing excellent customer … service to the business and our clients. Where appropriate, the role will also be responsible for providing support on incidents that are escalated by the Application Support Manager. What does the job involve? Management of application support tickets and keeping the queues as low as possible. Provide solutions to operational processes by establishing outstanding issues and inefficiencies. … with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the Application Support Manager. Varied involvement in projects and initiatives relating to the trading platform. Both as an SME and occasionally as a team member to help deliver work packages. Where required More ❯

Application Support Analyst Hybrid working based out of Stoke on Trent office. A perfect opportunity for someone who is in application support to advance their career within a cutting-edge software and solutions house and develop both technical and soft skills. £30,000 - £35,000 p/a (negotiable DOE) Shifts between 6am - 10pm (on rotation) To … complex mission critical software, cloud solutions and more to enterprise level clients. They are in a period of growth across all teams and their focus on being able to support their systems and ultimately their end clients is never ending. What will you be doing? You'll be the go to for resolving issues by phone and email, across … The communication side of this role is as important as any so clear and concise communication is essential. What you will need Experience of having worked in an Application Support role previously (preferred) or tech support within a SaaS environment. SQL Server Superb communication skills Problem solving/analytical mindset. The ability to handle multiple tasks at one More ❯

problem solving? Are you a tech savvy, customer service professional or administrator who loves staying organised and making sure customers walk away smiling? Were recruiting a Front Desk Product Support Analyst a quick-thinking multitasker to be the friendly first face of our Product Consultant team. If you love learning new software, enjoy variety in your day, and … feel supported, confident, and satisfied. Working closely with our Scientific Product Consultants, youll help bring new systems to life from preparing documentation and coordinating logistics to providing hands-on support during rollouts. Youll be responsible for configuring software, setting up user accounts, managing permissions, and fine-tuning workflows. When issues pop up, youll log and triage them quickly, troubleshoot … where you can, and escalate anything complex to our specialist teams. Youll also manage our e-learning platform, track user progress, support virtual training sessions, and even lend a hand with product demos, proposals, and capturing customer requirements during the pre-sales process. We are looking for experience in a customer support, technical support, or software-focused More ❯

Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you … ll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted application support activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s More ❯

Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you … ll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted application support activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking to gain hands-on experience supporting users in a … Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such as user provisioning and access control • Troubleshoot Windows … necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn More ❯