Job summary This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations. A positive customer service attitude and focus is important to this role where the post holder will be expected to provide IT advice and guidance, 2nd line IT support and assist with the … and installation of end user compute devices across multiple sites of the NHSBSA among other duties. You should have previous experience of working in a 1st/2nd line support roles, ideally within a multi-user Active Directory environment. Any additional support experience or practical knowledge of IT technologies and tools such as SCCM, Intune and Azure would … length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Managing your own time and More ❯
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, D365FO, D365 F&O, F&O, Dynamics 365, Dynamics 365 finance & operations, ERP, Finance – UK – Remote - £35k-45k Our end user client is looking for a D365 Finance SupportAnalyst to provide 1st and 2nd line support. … under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 F&O software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯
London, England, United Kingdom Hybrid / WFH Options
Valiant Integrated Services
About the Position: The Plans and Operations (POD)/Information/Knowledge (IM/KM) SupportAnalyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working though various tasking in support of the Plans and Operations Division. … Support. The selected individual will Train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM SupportAnalyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams' operating procedures and practices. The IM/KM SupportAnalyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization. Job Description: The Plans and Operations (POD)/Information/Knowledge (IM/KM) SupportAnalyst will provide onsite POD and IM/ More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O SupportAnalyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O SupportAnalyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯
Application SupportAnalyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harrington Starr
Application SupportAnalyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯
Bury, England, United Kingdom Hybrid / WFH Options
Xperience
Business Applications SupportAnalyst (BC) Vacancy: Business Applications SupportAnalyst (BC) Reference: BASA/11/2024 Date: 22nd January 2025 Contract: Permanent- Full Time Reporting to: Service Delivery Manager Location: Fully Remote At Xperience we deliver business efficiencies through Digital Transformation. We put our clients at the heart of everything we do, helping them create … digital transformation in businesses, including Cloud, ERP, CRM and Managed IT. The Role We are undergoing an exciting time in our evolution and now seek a talented Business Applications SupportAnalyst (BC) to join an established client support team. You’ll bring previous experience with the Dynamics 365 Business Central platform as well as a passion for … excellent customer service and support. You’ll be responsible for providing application/technical support to our clients through our online helpdesk, telephone, email. As the point of contact for all client support and enquiries, you’ll be expected to investigate and resolve client issues – or where necessary, escalate support incidents to other members of the team. More ❯
Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator … join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Norton Rose Fulbright
Solutions SupportAnalyst (Power Platform and Azure) Join to apply for the Solutions SupportAnalyst (Power Platform and Azure) role at Norton Rose Fulbright Solutions SupportAnalyst (Power Platform and Azure) 21 hours ago Be among the first 25 applicants Join to apply for the Solutions SupportAnalyst (Power Platform and Azure … clients and colleagues, such as Legal Operations Consulting, to address some really challenging legal and business problems. The Role We are looking for a friendly, approachable and experienced Solutions SupportAnalyst to join our team and support the tailored solutions we build for our clients. Our development team works in both product development and consulting roles depending … consultants, solution architects, developers, project managers and product managers to help solve client problems using appropriate technology Learn quickly and be able to develop the skills required to competently support client solutions built on Microsoft platforms Communicate effectively with colleagues and team members on complex technical topics and issues Support our Microsoft solutions through the development lifecycle, helping More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citi
Applications Support Lead Analyst (Automation) Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Lead Analyst (Automation) role at Citi Applications Support Lead Analyst (Automation) Citi Belfast, Northern Ireland, United Kingdom 19 hours ago Be among the first 25 applicants Join … to apply for the Applications Support Lead Analyst (Automation) role at Citi Get AI-powered advice on this job and more exclusive features. The Applications Support Technology Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. … technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing More ❯
SupportAnalyst Department: Professional Services Employment Type: Permanent - Full Time Location: Remote, NZ Reporting To: James Hibbert Description Deliver exceptional technical support, optimize system performance, and drive operational excellence! Are you a skilled technical professional passionate about solving complex issues and ensuring seamless system performance? At Evotix, we are looking for a SupportAnalyst responsible … AWS/AWX. In this role, you will work closely with internal and external stakeholders to turn technical challenges into streamlined solutions. What You'll Do Technical Provide technical support for the software package(s) developed by the company, and its supporting technologies in our hosted and client hosted environments. Deploying, maintaining, improving and monitoring high load web applications … other team members as appropriate. Working closely with Helpdesk, Developers, Business Analysts and clients to resolve complex application issues Providing a high level of communication and participating in client support directly Work independently on assigned tasks and prioritize effectively Effectively manage and reasonably set internal and external client expectations. Being effective, responsive, responsible, accountable and methodical in a live More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Sopra Steria
and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Job Description We are seeking an experienced Application SupportAnalyst who is passionate about delivering excellent service to customers and excited to work with a range of newly developed products built on leading technologies. If you're … looking to grow your skills and be part of a collaborative, innovative team, we would love to hear from you! What will the role involve? As an Application SupportAnalyst, you will: Manage and resolve customer support tickets using a ticketing system Monitor and meet SLAs and team goals Investigate, analyse, and resolve issues raised by customers … Read, understand, and occasionally amend code to support issue resolution Communicate effectively with customers, providing updates and guidance Document technical specifications and support-related information Participate in continuous improvement initiatives and process enhancements Collaborate with a distributed team across locations Report to the team lead and management when required This role is based in our Sheffield office and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
SEFE Energy UK
The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support. IN SHORT The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support, managing hardware and software installations, and performing troubleshooting and maintenance. They work with Apps Teams and Infra … Teams to resolve end-user issues and ensure all workplace devices and systems function optimally to support business operations. WHAT YOU WILL DO Incident and Problem Management: Resolve incidents and service requests related to workplace technologies within established SLAs. Service Request Management: Process end-user service requests related to workplace services, including software installations, equipment setup, access permissions, and … other support needs. Workplace Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk Collaboration: Work with More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citi
Applications Support Lead Analyst (Automation) Applications Support Lead Analyst (Automation) Citi Belfast, United Kingdom Apply now Posted 12 days ago Permanent Competitive The Applications Support Technology Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the … technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
11037 Citibank, N.A. United Kingdom
Social network you want to login/join with: Application Support Senior Analyst – Commodities Markets - VP, Belfast col-narrow-left Client: 11037 Citibank, N.A. United Kingdom Location: Belfast, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 728d6e0b477d Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Are you … of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you’ll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
eFinancialCareers
career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services … that enable growth and economic progress. Team/Role Overview Working as an Apps Sup Intermediate Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that the our Operations and Risk & Control users can confidently service their clients. The role sits within the Data Engineering Production Management team, which aims … and delivering world-class Client experience and enabling growth via scalability. You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners. What More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Norwich, is currently looking to recruit a Technical SupportAnalyst for an initial 3 month contract with potential to extend on a rate of £19.78/hour PAYE – working 37.5 hours per week. This role will be hybrid working. Responsibilities: - Provide advice and guidance on technical matters, supervise the … other Technical Support Analysts - Perform work which requires the application of a significant range of fundamental principles in a variety of contexts - Take a structured and effective approach to own work and demonstrates leadership potential - Able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools … data from PPA Oracle database on a monthly basis - Issue escalation for both internal and third-party applications such as A&E, Maternity, Purchasing systems. - Provide third line technical support for the onsite helpdesk - Onsite management of Citrix Service Farm - Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific More ❯
London, England, United Kingdom Hybrid / WFH Options
Octopus Group
great, but we’re understandably biased. Click here to explore Life at Octopus. About the Role What’s in it for you? This position is within our Production Systems Support function which manages our customer facing live services including Octopus Online (our customer portal), our corporate websites, our CRM systems and our core portfolio management systems. We are currently … employ and optimise your skills in a recognised market leader in financial services. The team: Octopus Labs use the latest technology to build state of the art systems to support our business processes. Our team are constantly looking for new technologies, and people at all levels of the function are encouraged and expected to contribute with ideas on how … We embrace diversity and have people from a wide range of backgrounds working both in the UK and from countries around the world. What will you be doing? Daily support and maintenance of production applications. Managing service requests assigned to the ticket queue, ensuring major incidents are prioritised and dealt with within SLA. Monitoring application performance and stability. Collaborating More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Involved Solutions
Job title : IT SupportAnalyst Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for an … IT SupportAnalyst to support their clients with a mixture of BAU and project work. The successful IT SupportAnalyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT SupportAnalyst will become part of a social and supportive team. They … are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT SupportAnalyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to supportMore ❯
Bath, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from DGH Recruitment Power Platform SupportAnalyst – Newcastle – Hybrid working two to three days a week in office My global client within the legal sector is seeking an experienced SupportAnalyst with … commercial experience with Power Platform. This role will support a new team made up of Developers, Analysts, Solution Architects, and Product Owners with 1st line support as my client continues their implementation of Power Platform throughout the business. You will work closely with the team to solve Microsoft Service technical problems as solutions are created for clients. This … is an excellent opportunity for someone seeking to further their career within Power Platform, with potential for future progression within this team. Skills and experience required Previous SupportAnalyst experience within an IT function Some commercial experience with Power Platform Microsoft certifications around Power Platform and Azure would be beneficial The ability to multitask and communicate effectively with More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Beautyk Creative
SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 1 week ago Be among the first 25 applicants Join to apply for the SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line SupportAnalyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established SupportAnalyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
IDA RECRUITMENT LTD
Support Desk/Network Analyst is required to work for Architects in Barbican. The primary function of this role is to provide hands-on first & second-line support to four offices studios in London, Manchester and two in Poland. Some inter-office travel will be required Support Desk/Network Analyst main duties: To provide … face-to-face, telephone & remote-based support to all staff members. Support all aspects of the operations of the desktop platform working within a small team. Maintain the telephony systems including liaison with third party support providers. Maintain Mobile and Tablet fleet including liaising with the third-party support providers. Computer & user management tasks. Maintain supportMore ❯
Cheddar, Somerset, South West, United Kingdom Hybrid / WFH Options
Ashdown Group
Graduate Technology SupportAnalyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join … an organisation, with a desire to train and develop their staff. The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to … The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: Application SupportAnalyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application SupportAnalyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that values innovation and flexibility. … You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with great work-life balance Real scope … to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and maintaining supportMore ❯