Are you a customer facing IT Specialist? Do you have experience in leading by example in offering digital support? Join LHP as our new Lead Digital SupportAnalyst with an excellent salary of £40,694 As a Lead Digital SupportAnalyst, you will lead and … manager the Digital SupportAnalyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholde... APCT1_UKTJ more »
/7 Service Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity … to further develop your skills. You will be responsible for providing a combination of 1st and 2nd line support to customers on a shift rotation (including night shifts.) Please note – This is a fully remote role where you will be expected to work a ‘4-on, 4-off’ shift … requests and incidents Provide 1st and 2nd line diagnosis and resolution or fulfilment of incidents and requests The Candidate: Previous experience of providing IT support at 1st and 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of server operating more »
Graduate/Junior IT Support Engineer/Analyst x 3 - Bristol - Training & Progression - New! Salary: £25,000 + Bonus, Benefits, Training & Progression A leading organization in the Bristol area requires a number of Graduate/Junior IT Support Engineers/Analysts to join its fantastic growing team. … Ideal candidates will have the following: Computer Science or related degree Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent opportunity to join a leading organisation to grow, develop more »
Trading SupportAnalyst - London - £50,000 - £65,000 Harrington Starr have just partnered with a leading Global who have an exciting new opportunity for a new Senior Application SupportAnalyst to join the company. They are looking for a support professional with good business and … excellent communication skills. This position will be very hands on and will require exposure to some essential tools and the following: Experience providing L1 Support in a Customer facing role. Hands on experience with supporting and troubleshooting FIX API's. Strong exposure to either a Windows or a Linux more »
Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers … diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and live chat more »
Application SupportAnalyst A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App SupportAnalyst will work with Verisk products such as Eclipse & Claims. They will also support a range … of other specialty insurance applications that you would be able to learn as part of your role. As an Application SupportAnalyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. You will come from a … technical Application Support background from the specialty or Lloyd's market and you will report into the Application Support Lead. You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills within SQL & understanding of the ITIL frameworks will more »
macOS IT SupportAnalyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team in the … ll be surrounded by like-minded individuals who share your passion for all things tech! Your technical skills should include MacOS troubleshooting, Apple hardware support, Google Workspace, and video conferencing platforms. JAMF certification and experience with Adobe Creative Suite are highly desirable. What You'll Do as IT Support … Engineer promptly and courteously to technical issues, ensuring every user feels supported. up new user accounts and hardware, following the latest best practices. remote support to global offices and users. records and information up-to-date, always seeking ways to improve systems. their sister company based in London with more »
Job Title: Technical Business Support Consultant About the Company My established and successful client has been serving customers in the Marine, Energy, and Corporate sectors. With an in-depth understanding of the unique travel requirements of these industries. Role Profile: The role involves supporting and maintaining internal and client … evolving the proprietary booking platform, ensuring accurate transaction flow, diagnosing and troubleshooting problems, and managing technical supplier issues. Candidate Requirements: experience within a technical support/corporate reservations function. with online automation systems such as Compleat or IQCX communication service skills. Desirable: and experience of the GDS and OBTs more »
Salary: 45-70K depending on experience The Client A highly regarded boutique Investment Management Company The Role The Investment Operations SupportAnalyst is part of a new team responsible for controlling the Investment Management firm’s off platform, asset management activity as well as providing ongoing reconciliations … between the firm’s books/records and third parties. The Investment Operations SupportAnalyst will assist on a wider range of tasks, to include Lombard Lending activities (account opening/ensuring interest payments are made on time) and be expected to review existing controls and processes in … order to develop and improve them. The Investment Operations SupportAnalyst will assist in managing the relationship with Front Office, Operations and external parties in relation to external Asset Management and alternative trading solutions, You will be promoting the migration of external Asset Management business into the parent more »
customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service SupportAnalyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the ideal role for someone … in service support looking for their next challenge. What you’ll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's satisfaction, within the agreed … incident triage (and reduction of incidents) through problem analysis and identification of incident trends with recommendations to Product Owners for remedial action. Ensuring all support and maintenance provided by 3rd party suppliers, under the individual's control, is delivered within agreed service levels Escalating issues likely to cause an more »
Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely more »
1st Line/Application SupportAnalyst - Manchester - £38K Here at Venchr, we are looking for an Application SupportAnalyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »
We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst. Responsibilities Overseeing the development of software products and applications. Eliciting and briefing functional requirements through process mapping. Ensuring systems are operating within business standards. Contributing to systems planning, budgeting, and overall … projects. Establishing key performance indicators. Analysing project and systems data, producing insights to optimize performance. Identifying problems and shortfalls and proposing solutions. Providing operational support such as liaising with stakeholders, tracking timelines, etc. Preparing, reviewing, and maintaining systems documentation and reports. Maintaining systems contracts and financials. Qualifications Degree in more »
D365 SupportAnalyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX SupportAnalyst, D365 Support, AX Support, AX SupportAnalyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, SupportAnalyst, AX 2009, AX2012 – Permanent - £55-65k plus package – London Our leading global end user client are actively looking to hire a D365 F&O SupportAnalyst as a … create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficial Main Responsibilities: Provide end user support for ERP related support tickets and triage cases for escalation to 3rd party service provider. Liaise with business key users to supportmore »
Join The Doyle Collection as an IT SupportAnalyst and play a pivotal role in ensuring seamless operations across our properties. Responsibilities: Provide exceptional customer service to hotel staff, and other stakeholders Serve as a point of contact for hotels, addressing and resolving any systems issues or concerns … Collaborate with team members to ensure efficient and effective support to all properties Maintain a high level of accuracy and attention to detail when handling data and documentation Communicate effectively and professionally with a diverse range of individuals, including hotel staff, corporate team members, and guests. Monitor and track … technology support performance metrics and report findings to management Identify areas for improvement within the support process and offer solutions Stay updated on company policies, procedures, and industry trends to ensure accurate and up-to-date support to hotels Utilise problem-solving skills to resolve issues and more »
Position Title: Technical SupportAnalyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled … with client-server or web-based applications Familiarity with REST and JSON Knowledge of HTML Routing concepts External customer-facing experience in a software support environment APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both more »
We are working with a Specialty Insurer that is looking to recruit a Modelling Systems SupportAnalyst on a short term contract basis. The role is being offered on a day rate basis (inside IR35) The role is working within their application support team providing support to their Modelling Systems- which includes: Second line Application Support Project Support Small-scale development of new uses of the modelling systems For this role we are looking at speaking to insurance systems specialists who are available on short notice, experience within modelling specific systems is a more »
Applications SupportAnalyst Wellingborough location. Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications SupportAnalyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. … This will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application SupportAnalyst you will be working closely with the Applications Development Manager and representatives across the company … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »
IT SupportAnalyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT SupportAnalyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration and remote flexibility … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and swiftly resolve support requests. Tech Setup: Install and configure the latest hardware and applications to keep our operations running smoothly. Account Management: Create and manage user accounts more »
IT/Application SupportAnalyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following more »
Role: IT SupportAnalyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is simple. … means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As IT SupportAnalyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Support Centre … teams in a wide variety of areas – You will be the first line of support for issues in any number of areas including but not limited to: Line IT Support Query management Chain Issues Control/Invoice Query queries (partnership offers, delivery partner issues etc) issues (CRM queries more »
Market Data Admin & Compliance Analyst - £200 per day Inside IR35 - 6-month rolling contract Harrington Starr are partnering with a Global Investment Bank who are seeking a detail-oriented and knowledgeable individual to join their team as a Market Data Admin and Compliance Support Analyst. You will play … a vital role in managing market data systems, supporting compliance efforts, and providing exceptional support to users and IT staff. Responsibilities: Manage contracts and agreements for market data systems and trading applications. Oversee market data license management with vendors. Handle permissioning and access control for exchange data and specialist more »
Stott and May have partnered with a global investment bank, to help source a senior application support analyst. Contract/Freelance Hybrid (8-10 days p/month in central London) Start: ASAP Duration: 6 months + Inside IR35 What are we looking for? Order Management System experience (OMS more »
D365 BC SupportAnalyst Up to £42k + benefits 5 days on site- Somerset End-user We are looking for a budding D365 BC professional who wants to kick-start their career and help support an internal D365 BC system. You will be responsible for the day … working of the system which will be ensure smooth sailing through helping with ticket resolutions and system upgrades. Skills you possess: - 1 years experience support D365 Business Central - Previously been in a support position- troubleshooting issues - Confident with Microsoft Excel - A good communicator and problem solver What you … will be doing: - Day to day D365 BC Support queries - Resolve support tickets raised - Involved in the testing, upgrades and improvements of the system - Train staff and produce documentation - Provide support to users - Create new users in Dynamics NAV Benefits: - Company pension - Free parking on site parking more »
I'm currently hiring for an FX Application SupportAnalyst on behalf of a start-up Trading Platform based in the City. You'll be responsible for the front office support of their platform, resolving any issues or bugs and being a part of its continuous improvement. more »
