IT SupportEngineer - Gloucester £27,000 - £30,000 Office-based role in Gloucester Monday to Friday, 9:00 AM - 5:30 PM Do you have a knack for troubleshooting and a passion for problem-solving? Do you want to be the go-to person for tech support in a professional, friendly environment? If so, we have the … perfect opportunity for you! The Role We're looking for an IT SupportEngineer to provide on-site technical support for a well-established professional services firm. You'll be the face of IT support, helping users with their tech issues, setting up new systems, and working alongside an external MSP for first-line support. What More ❯
Durham, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Application SupportEngineer - Durham - £40,000 + Benefits. We’re seeking a technically sharp and solutions-driven Application SupportEngineer to join our team supporting a cloud-based telephony SaaS platform. You’ll take ownership of supporting key Windows-based applications deployed in a cloud environment, helping ensure system uptime, performance, and a seamless customer experience. … Key Responsibilities Provide second-line support for business-critical Windows applications hosted in the cloud. Monitor application performance and respond to incidents with timely resolutions. Collaborate with developers and infrastructure teams to investigate and resolve issues. Manage deployments, patches, and configuration updates in line with change management practices. Work with technical logs and monitoring tools to proactively detect and … PBX systems, VoIP, or other telephony/voice technologies. Experience working with Azure resources (App Services, VMs, Azure AD) is a strong plus. Knowledge of scripting (e.g. PowerShell) to support automation or investigation tasks. Familiarity with ITIL processes and incident management tools. What’s in It for You Competitive salary up to £40,000 Flexible hybrid working – up to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
A well-established business is looking for a personable and driven IT SupportEngineer to join its team. The organisation embraces flexible and hybrid working and would require 2 days in the office per week in London. Working as an integral part of an IT team you will provide 1st and 2nd line support for all system More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
German-Speaking IT SupportEngineer - Solve it. Support it. Speak their language. £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes … reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider , providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking , so you'll need to be fully fluent, either native or business-level German. What’s … Location : Fully remote - work from anywhere in the UK. Language Skills : Use your German every day while building your IT career Variety : A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more Culture : Join a friendly, collaborative MSP with a solid reputation and loyal client base Stability : Support a long-term customer with More ❯
Staines-upon-Thames, England, United Kingdom Hybrid / WFH Options
Dexian Europe
We seek a Technical SupportEngineer - UX colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2-3 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Responsibilities: Customer Advocate providing support to users/administrators of the platform. Contributing to the growth of best practices for the delivery of support services. Understand the platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis … case hygiene and customer-related files and records. Required Skills and Qualifications: Bachelor's in Computer Science (or related technical degree) or 2+ years of related experience within technical support or software coding environment. UI development or support experience. Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development. Advanced knowledge of More ❯
London, England, United Kingdom Hybrid / WFH Options
Ashdown Group
A well-established business is looking for a personable and driven IT SupportEngineer to join its team. The organisation embraces flexible and hybrid working and would require 2 days in the office per week in London. Working as an integral part of an IT team you will provide 1st and 2nd linesupport for all system and user More ❯
London, England, United Kingdom Hybrid / WFH Options
LucidLink
Join to apply for the Technical SupportEngineer, UK role at LucidLink Join to apply for the Technical SupportEngineer, UK role at LucidLink Get AI-powered advice on this job and more exclusive features. Company Overview LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As … Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North … salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance. The Job Joining LucidLink as a Technical SupportEngineer you will be responsible for ensuring that all in-bound support requests are promptly answered, triaged, and internally escalated as required. You will be the primary More ❯
an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client visits/meetings so you will … and Windows, macOS experience is desirable. The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and Symantec More ❯
Daresbury, England, United Kingdom Hybrid / WFH Options
Ivanti
against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work? Why We Need You! We’re seeking individuals who can provide exceptional technical support to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential for this role. You’ll be working directly with clients on complex, sophisticated products … The individual we're seeking should have a strong technical background and enjoy troubleshooting issues. Normal operations regularly require communicating with customers, managing critical issues, and providing world-class support to customers. The SupportEngineer will receive cases electronically through our Support portal and will also be part of an inbound call queue receiving and answering … questions for direct customers and partners. Act as customer advocate when reporting issues to engineering and closely work with other cross-functional teams to have a best support experience for Ivanti customers. To provide enterprise-level technical and functional support for Ivanti Enterprise Service Management products to global customers, partners, and internal staff through troubleshooting and diagnosis. To More ❯
London, England, United Kingdom Hybrid / WFH Options
Acturis Ltd
to participate in annual bonus and company share incentive schemes depending on performance and seniority Work from home up to 3 days per week The Position As a Cloud SupportEngineer you will be part of a world-class international team from a wide variety of backgrounds. Our key mission is to deliver a reliable and effective cloud … targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company. As a Cloud SupportEngineer you can expect to be responsible for: Providing support through a dedicated helpdesk on our Global Private Cloud infrastructure for our development teams Performing root cause More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Claritas Solutions Ltd
Are you a tech enthusiast ready to dive deep into problem-solving and customer-focused support? Do you thrive in dynamic environments where every day presents a new challenge? If so, this might just be the opportunity for you! Our client has been at the forefront of IT innovation for over 20 years, delivering cutting-edge connectivity and end … solutions to businesses, big and small. Their passion is simple – make IT easier and more efficient, so companies can grow with confidence. About the role As a 2nd Line Engineer, you will be part of a talented resolution team, working closely with the response and escalation teams. You’ll be troubleshooting, resolving, and supporting an array of technical issues … they come together for team drop-in sessions and regular meetups in Chippenham or London. The team’s flexible, hybrid approach to working means there’s always someone to support you, no matter where you are. What we're looking for: A logical thinker with a passion for troubleshooting and finding solutions. Excellent communication skills and the ability to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MillsHill Recruitment Limited
3rd Line Technical SupportEngineer, Azure, Office 365, O365, Windows, Virtualisation FULLY REMOTE JOB OPPORTUNITY Only office duties is once per quarter for get together with the team. This would mean travelling to my clients offices in Central London; that travel is paid for. This is an opportunity to support my clients enterprise level customers. Supporting business … critical cloud & on premise IT Infrastructure issues. The majority of the support is 'stinkers', i.e. deep 3rd line/4th line issues that customers cannot solve. So, its NOT password reset level support. You will need DEEP AZURE SKILLS, just AAD/Entra level will NOT BE DEEP ENOUGH. Deeper level skills should include any of the following: Compute … work in a very highly skilled team. You will also be pushed to gain advanced Azure certifications My client is an IT services/MSP company. 3rd Line Technical SupportEngineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line Technical SupportEngineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line Technical SupportEngineer, Azure More ❯
Thurnscoe, Rotherham, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Linux Technical SupportEngineer - Rotherham/Hybrid £30,000-£37,000 Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical SupportEngineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of … support, administration, and customer service to end users. This represents a chance to gain hands on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact. This is an ideal opportunity for an IT supportengineer who … to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment. Key Responsibilities: · Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu) · Troubleshoot server, storage, application, and networking issues for global clients. · Contribute to hardware/software installations, configurations More ❯
Brockenhurst, Hampshire, England, United Kingdom Hybrid / WFH Options
Bond Williams
IT SupportEngineer - Hampshire/Hybrid - Up to £40,000 We are seeking a proactive and adaptable IT SupportEngineer with a strong technical foundation and a customer-focused mindset. This hands-on role is well-suited to someone who enjoys solving problems, working with a wide range of technologies, and delivering exceptional support across … multiple departments.If you have experience in an IT support role, providing both first and second-line support, and thrive in a fast-paced, varied environment, we'd love to hear from you. What You'll Be Doing: Delivering first and second-line IT support across multiple departments and locations Handling a variety of technical issues, including hardware … including servers, switches, and Wi-Fi Building, configuring, and deploying user workstations and conducting hardware audits Assisting with IT projects such as upgrades, installations, and infrastructure changes Providing user support for Microsoft 365 and other essential applications Ensuring adherence to data security and compliance standards (e.g. GDPR, PCI DSS) Coordinating with third-party IT providers and contractors Supporting and More ❯
London, England, United Kingdom Hybrid / WFH Options
UST
Principal SupportEngineer with Java,Linux (Lead II - Software Engineering) Join to apply for the Principal SupportEngineer with Java,Linux (Lead II - Software Engineering) role at UST Principal SupportEngineer with Java,Linux (Lead II - Software Engineering) 2 weeks ago Be among the first 25 applicants Join to apply for the Principal SupportEngineer with Java,Linux (Lead II - Software Engineering) role at UST Get AI-powered advice on this job and more exclusive features. About The Role We are looking for an experienced Principal SupportEngineer, with minimum 10 + years of relevant experience to take full ownership of critical client-facing platform support, ensuring system reliability … flagship Java-based platform with a large user base. The ideal candidate thrives in complex, multi-team environments and excels at collaboration and troubleshooting. Role Description Job Title : Principal SupportEngineer Location: London- Hybrid working model Permanent role| Immediate Job Title : Principal SupportEngineer Location: London- Hybrid working model Permanent role| Immediate About The Role We More ❯
Cloud Infrastructure & Application SupportEngineer Cheadle (4 days office/1 day home) 34,000 - 40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & Application SupportEngineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This is a hybrid role … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote application support for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only , desktop environments, and Linux (Debian). … Administer SIP/VoIP platforms (3CX, Freeswitch, Kamailio, STUN). Write and troubleshoot SQL queries; maintain SQL Server environments. Maintain documentation, knowledge base articles, and support procedures. Ensure compliance with ISO9001, ISO27001, and CyberEssentials standards. Work with support desk tools (Salesforce Service Cloud desirable). Assist with system builds, UAT testing, and hardware/software licensing. Travel occasionally More ❯
Cheadle, Greater Manchester, Gatley, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Cloud Infrastructure & Application SupportEngineer Cheadle (4 days office/1 day home) £34,000 - £40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & Application SupportEngineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This is a hybrid role … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote application support for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only)), desktop environments, and Linux (Debian). … Administer SIP/VoIP platforms (3CX, Freeswitch, Kamailio, STUN). Write and troubleshoot SQL queries; maintain SQL Server environments. Maintain documentation, knowledge base articles, and support procedures. Ensure compliance with ISO9001, ISO27001, and CyberEssentials standards. Work with support desk tools (Salesforce Service Cloud desirable). Assist with system builds, UAT testing, and hardware/software licensing. Travel occasionally More ❯
Bamber Bridge, Lancashire, UK Hybrid / WFH Options
TechIT Recruitment
Technical SupportEngineer – Linux Web Hosting Location: Near to Preston, Lancashire (Onsite) Salary: £28,500 – £31,000 + benefits Shift Options (choose one): Monday to Friday, 9am–5pm (onsite – non-negotiable) Monday to Friday, 4pm–midnight (home-based after initial onsite training) You must: Already live within commutable distance of Preston, Lancashire (no relocation whatsoever) Have full UK … work rights (no sponsorship) I'm hiring an experienced Technical SupportEngineer with strong Linux command line skills, solid knowledge of web hosting platforms, and hands-on cPanel experience. You'll be joining a well-established cloud and hosting provider offering stability, full training, and support from a genuinely friendly technical team. This isn’t an entry More ❯
Bamber Bridge, England, United Kingdom Hybrid / WFH Options
TechIT Recruitment
Technical SupportEngineer – Linux Web Hosting Location : Near to Preston, Lancashire (Onsite) Salary : £28,500 – £31,000 + benefits Shift Options (choose one): Monday to Friday, 9am–5pm ( onsite – non-negotiable ) Monday to Friday, 4pm–midnight ( home-based after initial onsite training ) You must: Already live within commutable distance of Preston, Lancashire ( no relocation whatsoever ) Have full UK … work rights ( no sponsorship ) I'm hiring an experienced Technical SupportEngineer with strong Linux command line skills, solid knowledge of web hosting platforms, and hands-on cPanel experience. You'll be joining a well-established cloud and hosting provider offering stability, full training, and support from a genuinely friendly technical team. This isn’t an entry More ❯
Dorset, South West, United Kingdom Hybrid / WFH Options
Paradigm Employment Services LTD
First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. With a … keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support and ensuring the smooth and efficient … operation of their IT systems: Act as the first point of contact for client inquiries, delivering responsive and effective technical support via phone, email, and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line support or appropriate departments, ensuring More ❯
SupportEngineer 📍 Location: EMEA (Remote - UK Preferred) 📅 Posted: 24/06/2024 🕒 Job Type: Full-Time Overview Our client, a rapidly growing global software company, is seeking a talented and enthusiastic SupportEngineer to join their technical support team. This is a great opportunity for someone who is passionate about technology and enjoys solving … of contact for customers, embodying a customer-first mindset. The ideal candidate will be driven by continuous learning, thrive in a dynamic environment, and be committed to delivering exceptional support to enterprise customers. This position is remote , with a preference for candidates based in the UK. Key Responsibilities Provide prompt and effective technical assistance to customer inquiries via phone … Remotely troubleshoot and resolve software issues; escalate complex incidents to appropriate teams as needed. Accurately document customer interactions, incidents, and solutions in the internal ticketing system. Collaborate with other support engineers and cross-functional teams to ensure issue resolution. Reproduce and analyze customer-reported incidents to assist in root cause analysis. Contribute to the customer knowledge base by creating More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce Group
Job Title: Applications & Technical SupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical SupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT … support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with security More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description The Technical SupportEngineer works within a small team of global Support Engineers. This role involves becoming an expert in Hydronix equipment and installations—delivering high-quality technical support, contributing to application development, and producing clear, well-structured technical manuals and reports. Key Responsibilities: Customer Support Provide real-time technical support to … guides. Application Development Identify, understand and develop new application opportunities from enquiries and trade events. Conduct site visits in the UK and internationally to evaluate market and technical feasibility. Support integration of Hydronix sensor technology, including systems testing and materials analysis to ensure suitability. Produce technical manuals reports to a high professional standard. Manage in-house Knowledgebase aiming to More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
PER International
the company is renowned for its commitment to innovation and reliability. Its products are trusted across critical sectors including data centres, healthcare, finance, and telecommunications. Overview As a Technical SupportEngineer, you will join a growing power systems team focused on delivering expert-level support for UPS and generator solutions. If you're technically sharp, customer-focused … and experienced with AC/DC systems, this could be a great fit. Key Responsibilities And Activities Include Provide timely technical support to internal teams, customers, engineers, and contractors Prepare documentation, CAD drawings, and risk assessments for new or ongoing projects Help develop training content and product documentation Support pre- and post-sales technical queries and product testing … Assist with system configuration, design input, and software tool management Take part in a 24/7 technical support rota when required (remote monitoring & on-call) Education And Experience Requirements Background in electrical or electronic engineering (degree or hands-on experience) Experience working with diesel generators or related power systems Experience with Deep Sea and ComAp controllers is highly More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Kolleno
Technical SupportEngineer About the job: We’re looking for a Technical SupportEngineer who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: www.kolleno.com Do you... enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out … especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise support requests are executed with clarity. Your Role as Technical SupportEngineer As the Technical SupportEngineer, you play a critical role in scaling support operations, enhancing product reliability, and delivering a top-class customer experience in a fast-paced FinTech environment. Key Objectives: Streamline technical support for clients: Design and implement a structured system to efficiently manage technical requests, reduce friction, and ensure clients receive timely, effective support. Own and resolve technical issues end-to-end: Act as the go-to technical More ❯